notice of request for proposal request for proposal no. b12wz174 ...

11. What day of the month/week will we received the bill file?Answer: Normally batches are ready at some point in the 3 rd or 4 th week. Again there is apossibility the timing could be altered slightly.12. Are all the bills one page? Answer: Most but there are some statement bills that go over.13. Are the 2 marking samples you sent with the RFP the “electronic inserts”?Answer: They are items that go out monthly. We may decide to continue to print internallyand forward or send and electronic version and have you print. There may be other insertsin the future.14. Is the printing on the bill of your bill static?Answer: Currently we use a preprinted form and only print the account and usageinformation. So other information and the back remain the same each month.15. If you send the file via electronically, when would you send it and when would you expectthe bills to go out?Answer: At some point in the 3 rd or 4 th week. 24 hour turn around expected.16. At what point do you send the past due bills?Answer: At the same time as other bills. These have additional wording in red that identifythe account as past due and how the process works.17. If we are already using the same billing software, would it be possible to get this in theIncode format?Answer: Not sure but willing to work with the firm the contract is awarded to for such, but atno additional cost to the city.All other Terms and Conditions as applicable to this Request for Proposal shall remain as stated.Sign and return this page with your proposal to acknowledge the amendment.ACKNOWLEDGEMENT OF AMENDMENT:COMPANY NAME:_______________________________AUTHORIZED SIGNATURE: ______________________Amendment #2