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320386-001 - AO Smith Water Heaters

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PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION1. Insufficient combustion airSLOW HOT WATERRECOVERYDRIP FROM RELIEF VALVETHERMOSTAT FAILS TOSHUT-OFFCOMBUSTION ODORSSMOKING AND CARBONFORMATION (SOOTING)2. <strong>Water</strong> heater flue or vent systemblocked3. Low gas pressure4. Improper calibration5. Base-Ring Filter blocked with lint/dust6. FVIR Flame Arrestor blocked withlint/dust.1. Excessive water pressure2. Heater stacking3. Closed water system1. Thermostat not functioning properly2. Improper calibration1. Insufficient combustion air2. <strong>Water</strong> heater flue or vent systemblocked3. Heater installed in a confined area4. Base-Ring Filter blocked with lint/dust5. FVIR Flame Arrestor blocked withlint/dust.1. Insufficient combustion air2. Low gas pressure3. <strong>Water</strong> heater flue or vent systemblocked4. Thermostat not functioning properly5. Heater installed in a confined area6. Burner flame yellow-lazy7. Base-Ring Filter blocked with lint/dust8. FVIR Flame Arrestor blocked withlint/dust.1. Provide ventilation to water heater. Checkflue way, flue baffle, and burner2. Clean flue, locate source and correct3. Check with gas utility company4. Replace thermostat5. Clean filter, See “External Inspection &Cleaning of the Base-Ring Filter” section.6. Clean filter, See “Cleaning the CombustionChamber and Flame-Arrestor” section.1. Use a pressure reducing valve and reliefvalve2. Lower the thermostat setting3. See “Closed System/Thermal Expansion”1. Replace thermostat2. Replace thermostat1. Provide ventilation to water heater. Checkflueway, flue baffle, and burner2. Clean, locate source and correct3. Provide fresh air ventilation4. Clean filter, See “External Inspection &Cleaning of the Base-Ring Filter” section.5. Clean filter, See “Cleaning the CombustionChamber and Flame-Arrestor” section.1. Provide ventilation to water heater. Checkflue way, flue baffle, burner2. Check with gas utility company3. Clean, locate source and correct4. Replace thermostat5. Provide fresh air ventilation6. See “Burner Flame Yellow-Lazy”7. Clean filter, See “External Inspection &Cleaning of the Base-Ring Filter” section.8. Clean filter, See “Cleaning the CombustionChamber and Flame-Arrestor” section.CONDENSATION 1. Temperature setting too low 1. Increase the temperature setting. Referto the “Condensation” sub-section of thismanual’s Troubleshooting Guide.BURNER FLAME FLOATSAND LIFTS OFF PORTS1. Orifice too large2. High gas pressure3. <strong>Water</strong> heater flue or vent systemblocked4. Cold drafts1. Replace with correct orifice2. Check with gas utility company3. Clean flue and burner-locate source and correct4. Locate source and correctBURNER FLAME TOO HIGH 1. Orifice too large 1. Replace with correct orificeFLAME BURNS AT ORIFICEPILOT FLAMETOO SMALL1. Thermostat not functioning properly2. Low gas pressure1. Pilot line or orifice clogged2. Low gas pressure1. Replace thermostat2. Check with gas utility company1. Clean, locate source and correct2. Check with gas utility company31

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