90Net operating incomeMillion eurosAttributable profit to the GroupMillion euros6,060 5,9185,7285,2544,984 4,6574,5184,3812,5242,4232,206 2,2052,221 2,2021,941 2,096Q1’08 Q2’08 Q3’08 Q4’08 Q1’09 Q2’09 Q3’09 Q4’09Q1’08 Q2’08 Q3’08 Q4’08 Q1’09 Q2’09 Q3’09 Q4’09This sharp year-on-year rise reflects the impact of theincorporation of new units (approximately 17 p.p. of theincrease) and the organic increase in most of the business unitsfor various reasons. The first and most important one is themacroeconomic environment which deteriorated significantly.The second, and to a lesser extent, is the change of mix of theportfolio in previous years toward more profitable products butwith a higher risk premium.ProfitProfit before tax was EUR 11,764 million. After the tax charge,the results from discontinued operations and minority interests,attributable profit was 0.7% higher at EUR 8,943 million.Earnings per share were EUR 1.0454, 14.4% lower than in2008, because of the capital increases in 2008 and thebeginning of <strong>2009</strong>.The increase in the impairment losses on other assets was EUR310 million, basically because of the EUR 195 million provisionfor Metrovacesa in the first half.Other income and allowances, which includes those forpossible contingencies, was EUR 1,311 million negative (EUR426 million negative in 2008). Part of this growth is reflected inoperating businesses, as a result of the larger allowances andthe rest on a centralised basis. Of note were the costs related tothe acquisition of properties and to pensions and otherprovisions.Net loan-loss provisionsMillion eurosVariation<strong>2009</strong> 2008 Amount (%) 2007Non performing loans 10,516 7,306 3,210 43.9 4,115Country-risk (117) 100 (217) — (105)Recovery of written-off assets (915) (805) (110) 13.7 (612)Total 9,484 6,601 2,883 43.7 3,397<strong>Annual</strong> Report <strong>2009</strong>Economic and Financial Review
91Balance sheetMillion eurosAssetsVariation<strong>2009</strong> 2008 Amount (%) 2007Cash on hand and deposits at central banks 34,889 45,781 (10,892) (23.8) 31,063Trading portfolio 135,054 151,817 (16,763) (11.0) 158,807Debt securities 49,921 43,896 6,025 13.7 66,331Customer loans 10,076 684 9,392 — 23,704Equities 9,248 6,272 2,976 47.4 9,744Trading derivatives 59,856 95,815 (35,959) (37.5) 46,733Deposits from credit institutions 5,953 5,150 803 15.6 12,295Other financial assets at fair value 37,814 25,817 11,997 46.5 24,829Customer loans 8,329 8,973 (644) (7.2) 8,022Other (deposits at credit institutions, debt securitiesand equities) 29,485 16,844 12,641 75.0 16,808Available-for-sale financial assets 86,621 48,920 37,700 77.1 44,349Debt securities 79,289 42,548 36,742 86.4 34,187Equities 7,331 6,373 959 15.0 10,162Loans 736,746 699,615 37,132 5.3 579,524Deposits at credit institutions 57,641 64,731 (7,090) (11.0) 38,483Customer loans 664,146 617,231 46,915 7.6 539,372Debt securities 14,959 17,653 (2,693) (15.3) 1,668Investments 164 1,323 (1,159) (87.6) 15,689Intangible assets and property and equipment 11,774 10,289 1,485 14.4 11,661Goodwill 22,865 18,836 4,029 21.4 13,831Other 44,602 47,233 (2,631) (5.6) 33,162Total assets 1,110,529 1,049,632 60,898 5.8 912,915Liabilities and shareholders' equityTrading portfolio 115,516 136,620 (21,104) (15.4) 123,398Customer deposits 4,658 4,896 (238) (4.9) 27,992Marketable debt securities 586 3,570 (2,984) (83.6) 17,091Trading derivatives 58,713 89,167 (30,455) (34.2) 49,448Other 51,559 38,987 12,573 32.2 28,867Other financial liabilities at fair value 42,371 28,639 13,732 47.9 39,718Customer deposits 14,636 9,318 5,318 57.1 10,669Marketable debt securities 4,887 5,191 (304) (5.9) 10,279Deposits at credit institutions 22,848 14,130 8,718 61.7 18,770Financial liabilities at amortized cost 823,403 770,008 53,395 6.9 646,411Due to central banks and credit institutions 73,126 79,795 (6,669) (8.4) 70,873Customer deposits 487,681 406,015 81,666 20.1 316,745Marketable debt securities 206,490 227,642 (21,152) (9.3) 205,917Subordinated debt 36,805 38,873 (2,069) (5.3) 36,193Other financial liabilities 19,300 17,681 1,619 9.2 16,683Insurance liabilities 16,916 16,850 67 0.4 13,034Provisions 17,533 17,736 (204) (1.1) 16,571Other liability accounts 20,919 19,777 1,142 5.8 16,225Total liabilities 1,036,659 989,630 47,029 4.8 855,357Shareholders' equity 71,832 65,887 5,945 9.0 54,478Capital stock 4,114 3,997 117 2.9 3,127Reserves 61,071 55,707 5,365 9.6 43,828Attributable profit to the Group 8,943 8,876 66 0.7 9,060Less: dividends (2,297) (2,693) 397 (14.7) (1,538)Equity adjustments by valuation (3,165) (8,300) 5,135 (61.9) 722Minority interests 5,204 2,415 2,789 115.5 2,358Total equity 73,871 60,001 13,869 23.1 57,558Total liabilities and equity 1,110,529 1,049,632 60,898 5.8 912,915Economic and Financial Review<strong>Annual</strong> Report <strong>2009</strong>