Macau Yearbook 2013 - Macao Yearbook

Political System and AdministrationIn 2012, the 2013-2014 e-Governance Development Plan was formulated as a blueprint fordeveloping the basis of reforming public services, procedural reform and human resourcesmanagement. It aims to promote the development and application of e-governance as a basis forlong-term development in corporate structure and standards, document management, proceduralmanagement, knowledge management and centralised human resources management. A planhas been devised for the new generation of the government portal website and developmentof the electronic information kiosk as an interactive platform for disseminating governmentinformation.The information facilities hosting service and the disaster recovery application of the GovernmentCentral Data Centre continued to be expanded to improve security and share the benefits ofinformation management. To date, there are 23 government departments using the various hostingservices offered by the centre, which also cooperates with seven departments to construct amechanism for information system disaster recovery, assist in handling information failure incidents,and maintain normal operations of public services.The overall system analysis and design of the e-governance application platform has beencompleted. The workflow involves applications, processing, approvals and filing. The sharedcomponents are analysed and developed to assist with the future development and application ofdifferent working procedures.The integrated solutions for electronic identification have been completed. These combineelectronic certificates, smart identity card and ePass, allowing various departments to launch morepublic e-services and enabling the public to access relevant services more safely and conveniently.In 2012, the electronic information kiosk for self-service voter registration was introduced, enablingqualified citizens to register as voters at any time that is convenient to them.Training of Civil ServantsThe objective of establishing the Civil Servant Training Centre under the Public Administration andCivil Service Bureau is to build up a team of high-quality civil servants by consolidating trainingresources, strengthening coordination and planning, and building a more systematic programmeframework according to the development of civil service grades and duties. Civil servant trainingcomprises compulsory and elective courses.In line with the training requirements for promotion in the Rank and Grade System for CivilServants, the Government has included training as an important condition for civil servantpromotion. Training for promotion is divided into two types: lecture-based training courses andtargeted training courses.Official LanguagesIn accordance with Article 9 of the Basic Law, in addition to the Chinese language, Portuguese mayalso be used as an official language by the executive authorities, the legislature and the judiciaryof the MSAR.109