Apprenticeships Prospectus - Hays

Policies andProceduresCode of ConductRespect yourselfAttend regularly and on timeBe fit and able to learnTake part in all activities and do the best you canSubstance misuse is not acceptableYou are a valued person; don’t do anything to take that value awayRespect othersTreat others as you would wish to be treatedBullying or threatening behaviour is not acceptableUse language that does not offend othersStudents must remain in the working area during lessonsTake into consideration those around youShow a willingness to learn, listen to instructions and follow them to stay safeRespect the college environmentRespect the college environment, tools and equipmentThe college buildings and property should be treated with care and respectKeep the learning environment safeKeep the learning environment clean and tidyComplaints procedureIf there is an issue that you feel has not been dealt with properly you can make a formalcomplaint.The process is as follows:Pass your complaint to the Quality ManagerYou will know we have had the complaint within 48 hoursThe complaint will be investigated by a manager or directorYou will know the outcome of the investigation in 5 daysIf you are not happy with the outcome you may appealCONTACT US ON: 0800 389 358933