Elements of Quality Online Education cation

Implementing Curricula Using a Variety of Learning Modalities at Liberty Mutual GroupA. Job AnalysisIn 2003, a new underwriter curriculum was designed. The work started by conducting a job task analysiswith a team of experienced underwriters and underwriting managers to identify and describe the specificunderwriting knowledge and skills that a new underwriter must master to perform effectively.The output of this analysis is a description of critical skill areas in criterion-referenced format. Therelationships of various job components are mapped.As noted in Figure 3, two primary technical/functional skills were identified for the Personal MarketUnderwriter:• Portfolio Analysis• Individual Risk AnalysisFigure 3. Personal Market UnderwriterThe table below includes the descriptions for Portfolio Analysis and the description, tasks and knowledgeelements for the Quality Metrics Audit duty.Table 6. Major Functions and Knowledge ElementsMajor Skills/WorkFunctionsS1 - Portfolio AnalysisGiven regionalobjectives/projects,home-officeinitiatives/projects,assignments/requestsfrom portfoliounderwriter and/or selfinitiatedprojects, theunderwriter will conductDuties Tasks Knowledge ElementsS1D1 - Quality Metrics Audit(home & auto)Given a scheduled assignment,manager request, regionrequest, home office initiative,or self-initiated project, theunderwriter will obtain relevantdata using BRIO (e.g. queryRDC characteristic, creditcharacteristic, and otherTask 1 – Reviewquarterly officehistorical lossdata fromActuarial, fouryearlossinformation(benchmark withcommand, state,region,K1 – Understandcalculations behindfinancial metrics (e.g.calculate loss andexpense ratio,combined ratios)K2 – Interpretation offinancial metrics.K3 – Currentregional/state/country-141