FRAGILE

TARGETSTARGETS FORENVIRONMENTWe aim to achieve 2% improvements inenvironmental efficiency (electricity, waterand vehicle fuel) across all our operationsin 2013 and 2014.Now that we have established global environmentalreporting and monitoring, we are working towardour fi rst company-wide goals for improvement. 2013was the fi rst year to compare actual monthly resultsto a global goal.A year of accountabilityIn 2013, we continued to increase thenumber of Crown branches that achievedthe externally audited ISO 14001environmental standard.This accreditation process ensures that each businesscarefully reviews its environmental impacts and fi ndsways to manage, monitor and continuously improveperformance. In 2013, Crown achieved accreditationat nine additional businesses, with more planned for2014.ISO-accredited offices20112% improvement in effi ciencyTARGETS FORHEALTH AND SAFETY20122013We will give all of Crown’sworldwide teams access to thecompany’s Health and Safetyguidelines, upholding the standardsof OHSAS 18001. By the end of2014, every Crown employee willbe able to access the guidelines viathe company’s intranet.