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NEDSRA Fall 13 Brochure.indd

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NEDSRA Board of Trustees<br />

Chairman Cecelia Sullivan, Village of Glendale Heights<br />

Vice Chairman Mark McKinnon, Addison Park District<br />

Board Secretary Laura Barron, Oakbrook Terrace Park District<br />

John Bealer, Village of Schiller Park<br />

Steve Cherveny, Bensenville Park District<br />

Bruce Baum, Medinah Park District<br />

Paul Friedrichs, Lombard Park District<br />

Greg Gola, Village of Villa Park<br />

Matt Ellman, Wood Dale Park District<br />

Maryfran Leno, Itasca Park District<br />

Larry Reiner, Butterfield Park District<br />

Board Meetings<br />

The NEDSRA Board of Trustees holds public<br />

meetings at NEDSRA on a monthly basis. For<br />

a detailed calendar of Board meetings, please<br />

visit nedsra.org or contact us at 630-620-4500.<br />

Vision<br />

An agency of excellence, demonstrated by<br />

member partners working cooperatively with<br />

Board, staff and the community to enhance<br />

the quality of life for each individual.<br />

Mission<br />

To serve as an integral partner with our member<br />

park districts and villages to positively impact<br />

individuals with disabilities through diverse<br />

recreation opportunities and community services.<br />

Our Core Values: Service with Compassion • Excellence and Quality • Integrity • Commitment • Fun<br />

Resident/Non-resident Policy<br />

NEDSRA programs are supported by user fees,<br />

grants and donations, and subsidies from 11<br />

partner communities through tax dollars. As a<br />

result, individuals residing within NEDSRA’s 11<br />

partner communities are eligible for resident rates<br />

and are ensured registration priority. Non-resident<br />

registrations will be processed after the registration<br />

deadline. Additionally, residents qualify for doorto-door<br />

transportation when applicable and may<br />

qualify for fee assistance.<br />

Program Fees<br />

Each program description in the brochure lists a<br />

registration fee.<br />

• All participants residing in one of NEDSRA’s<br />

partner communities are eligible for the resident<br />

fee – “Res. Fee.”<br />

• Participants residing outside of one of NEDSRA’s<br />

partner communities are considered non-residents.<br />

Non-resident fees are 50% more than the<br />

resident fee.<br />

• Some programs list a “Fee for All.” For these<br />

specifi c programs, non-residents as well as<br />

residents, register for this one fee.<br />

For questions regarding this policy, contact<br />

Lisa Deets, Superintendent, at 630-576-4040.<br />

5<br />

Satisfaction Guaranteed Policy<br />

We feel it is our responsibility to provide you with the<br />

best, most enjoyable and highest quality recreation<br />

services possible. If your experience with NEDSRA is<br />

not 100% satisfactory, please let us know and we will<br />

remedy the situation.<br />

Van Pickup and Drop-off Disclaimer<br />

Depending on registrations received, pickup and dropoff<br />

locations may be subject to change or cancellation<br />

if a two-person minimum is not met. Be sure to mark<br />

your registration form if you will be using a pickup point.<br />

Program Cancellations<br />

NEDSRA reserves the right to cancel any program,<br />

activity or event which does not meet minimum<br />

enrollment. Should a program be cancelled by<br />

NEDSRA, a full refund will be issued.<br />

Brochure Changes/Error Disclaimer<br />

Due to the large amount of information provided in<br />

NEDSRA brochures, errors and changes may occur.<br />

We apologize for any errors and will make every<br />

effort to advise participants of any program changes<br />

and corrections as quickly and effi ciently as possible.<br />

Inclement Weather Policy<br />

Programs may be cancelled due to severe or<br />

prohibitive weather. All participants will be notified if a<br />

program is cancelled. A maximum of one session per<br />

program will be rescheduled if possible. If a make-up<br />

session is not possible, a prorated refund will be issued.

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