Salon Operating System©

Welcome
Salon Operating System’s manuals can be used by salon and spa owners and their
management teams, salon professionals and beauty school educators and their graduates.
These manuals are most beneficial to individuals wanting to operate as peak performers and
who recognize the client as the foundation of a successful business. These systems can be
used as is or as a template to incorporate into your own structure.
Salon Operating System was designed to create a positive client experience. When the client
has a positive experience they will be back and when it happens with every service each time
they visit the salon, they tell their friends. This is the organic process of growth and profits.
What you will find in your Salon Operating System manual is ready to use templates, systems,
tools and exercises. What you won’t find is get rich quick schemes, mass marketing strategies
or facts and figures about what this industry is and what it isn’t. This system was designed by
working salon professionals to use repeatedly and bring results; it isn’t the only system
available, its just one that works.
As with all things in life, it works if you work it, so use each system in its entirety, monitor its
success and be diligent in its practice and you will see results.
In our reference guide you will find the books, authors and resources that inspired us to create
these automated business tools. They provide some great reading and practical solutions to all
areas of business.