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Expenditure on Maintenance<br />
Response<br />
Planned<br />
and cyclical<br />
Major Repairs<br />
Total<br />
£8,197,225<br />
Maintenance<br />
Administration<br />
£2,077,594<br />
£1,866,241<br />
£3,377,509<br />
£875,881<br />
Assets comprising:<br />
Adaptations 3<br />
Landscaping 8<br />
Repairs 68<br />
Planned maintenance 10<br />
Development and defects 7<br />
Staff 10<br />
Allocations 13<br />
Service Charge 8<br />
Rent 4<br />
Complaints<br />
165 Complaints Recorded 158<br />
Compensation 4<br />
Security 6<br />
Health and Safety 2<br />
Pets 1<br />
Neighbour Nuisance/ASB<br />
(re process) 8<br />
Consolidated 9<br />
Anonymous 1<br />
Others 3<br />
Complaints Resolved<br />
(by 31st March 2015)<br />
Housing Stock at 31 March 2015<br />
Development at 31 March 2015<br />
41 Housing with care<br />
91 Supported and Shared Housing<br />
1,025 Independent Living<br />
2,272 General Needs Housing<br />
310 Category 1 – Older people<br />
12 Group Housing<br />
49 Hostel bed spaces<br />
195<br />
Units where<br />
construction continued<br />
353<br />
New units purchased<br />
or where construction<br />
commenced<br />
Voids<br />
Total<br />
3,800<br />
4<br />
Total<br />
no of<br />
House<br />
Sales<br />
56 12<br />
DAYS<br />
Average void period –<br />
supported housing and<br />
housing with care<br />
DAYS<br />
Average void period – older<br />
people and neighbourhoods<br />
(excluding difficult to let<br />
properties)<br />
Total number of<br />
Compliments Received<br />
70<br />
270<br />
New lettings<br />
Lettings<br />
304<br />
Re-lets<br />
574<br />
Total lettings<br />
Clanmil Housing Group | 15
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