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Henry Sims
Other Comments:
Summary Of Qualifications
Ability to lead, train and maintain an enthusiastic, productive staff. Proven skills to seek
out potential sales in new market areas. Strong analytical planning skills combined with
the ability to coordinate the efforts of many to meet organizational goals. Self-motivated,
productive and organized efficient work habits.
Professional Experience
Extensive experience in management, operations, customer service, employee
development, sales, marketing, negotiating, and high-pressure situations.
Experience
Area Rental Manager Enterprise Rent a Car 2014-Present
• Responsible for the financial success and growth of six Enterprise stores. Hired, trained,
and developed area employees in sales and service moving employee retention from 59%
to 73%. Managed the marketing efforts of each store resulting in 12% fleet growth.
Conducted monthly goals and opportunity meetings with store managers resulting in 10%
revenue growth. Managed and trained area employees in customer service yielding 7
point increase fiscal year to date. Managed and directed rental fleet logistics for area
branches consisting of 900 units leading to 2% increase in utilization.
Branch Manager Enterprise Rent a Car 2007-2014
• Responsible for the overall management, performance and profitability of the largest
home city rental car branch in NC with annual revenues of nearly $4 million and a fleet of
340 rental units. Led efforts to reinvent office culture, which established new branch
records for revenue, income, operating profit, customer satisfaction, and fleet growth.
Managed the growth, development, and retention of 17 branch employees.
Table Games Supervisor Harrah’s Cherokee Casino 2000-2007
• Managed table games operations; assigned table games hosts and table limits to
maximize forecasted demand. Trained and supervised dealers to ensure proper
procedures of Gaming Rule. Tracked essential play to ensure compliance with Title 31.
Managed personnel cost through employee scheduling and paid time off.
Education
Western Carolina University, Cullowhee, NC 1998-2002
Bachelor of Science in Business Administration
This application was current on: 6/5/2015 Date Printed: 8/3/2015