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99<br />

<strong>and</strong> should deliver a strong <strong>and</strong> clear message. As described by Ernest, it should represent<br />

aspirations or the hopes <strong>and</strong> dreams of the company.<br />

Stakeholders<br />

The vision statement should be relevant to, <strong>and</strong> appeal to, as many stakeholders as possible.<br />

Stakeholders are anyone or any organisation with an interest in the business. Examples of<br />

stakeholders from an industry such as the pharmaceutical industry would include:<br />

Employees<br />

Patients<br />

Health care professionals<br />

Customers<br />

Investors<br />

Business partners<br />

Governments/regulators<br />

Examples of vision statements<br />

Pfizer: to strive to achieve <strong>and</strong> sustain its leading place as the world’s premier researchbased<br />

pharmaceutical company.<br />

Microsoft (1990): a computer in every home.<br />

Apple: to make things that make an impact.<br />

Ocado (online grocer): to offer busy people an alternative to going to the supermarket<br />

every week.<br />

Unilever: to make sustainable living commonplace.<br />

<br />

Karl Marx: Workers of the world, unite! You have nothing to lose but your chains!<br />

Finkelstein, Harvey, <strong>and</strong> Lawton (2007) outline 5 key points to bear in mind when writing a<br />

vision statement:<br />

First, forge your own vision, one that captures your company’s unique identity,<br />

direction, <strong>and</strong> aspirations. Do this before you do anything else. Do not fabricate a vision<br />

in response to competitors’ posturing, management ambition or market fads.<br />

Second, ensure that your vision captures the imagination <strong>and</strong> loyalty of all key<br />

stakeholders, from workers to shareholders.<br />

Third, be open to change. You should always maintain <strong>and</strong> nurture your values <strong>and</strong> core<br />

strengths, but you should change the purpose or direction of your vision if you need to.<br />

Fourth, keep your vision uncomplicated <strong>and</strong> easy to remember. ‘Less is more’ should<br />

be your motto.<br />

Also, make sure that you strike a balance between what is realistic for you to achieve<br />

<strong>and</strong> what will inspire your people <strong>and</strong> partners to strive for ever-better results. Reaching

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