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Lifestyle for pets - Retail brochure (EN)

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What does <strong>Lifestyle</strong> <strong>for</strong><br />

<strong>pets</strong> mean in practice?<br />

The webshop of <strong>Lifestyle</strong> <strong>for</strong> <strong>pets</strong> responds<br />

perfectly to the various touch points: from<br />

inspiration to actual purchase. Through <strong>Lifestyle</strong> <strong>for</strong><br />

<strong>pets</strong> you can:<br />

• You can offer your customers unique products;<br />

• You can increase your product range without<br />

having to invest in more products;<br />

• It’s easy <strong>for</strong> your customers to order any<br />

product;<br />

• Products ordered by customers through the<br />

webshop can be delivered to you or the home.<br />

customers’ This is a special <strong>Lifestyle</strong> <strong>for</strong><br />

<strong>pets</strong>’ service;<br />

• By offering premium service you inspire<br />

customer loyalty.<br />

Don’t have a product in store? No problem! You<br />

can refer your customers directly to the <strong>Lifestyle</strong><br />

<strong>for</strong> <strong>pets</strong>’ webshop using a tablet or computer in<br />

the store to purchase the product. The customer<br />

can choose next day home delivery or to pick up<br />

from the store. If consumers select you as the<br />

<strong>Lifestyle</strong> <strong>for</strong> <strong>pets</strong>’ service point, you will receive<br />

a commission of 25% on products purchased<br />

through the <strong>Lifestyle</strong> <strong>for</strong> <strong>pets</strong>’ webshop. The<br />

customer never has to leave empty-handed!<br />

As a result of being a <strong>Lifestyle</strong> <strong>for</strong> <strong>pets</strong>’ service<br />

point you will receive monthly payments.<br />

“Ask the specialist” in your<br />

store?<br />

As a <strong>Lifestyle</strong> <strong>for</strong> <strong>pets</strong>’ service point, you can also<br />

use the “Ask the specialist”. You can yourself,<br />

or together with the customer, call our specialist<br />

team. You can also choose to use a tablet with<br />

headset or a place a Skype telephone in your store<br />

so that the customer (together with you if desired)<br />

can contact the <strong>Lifestyle</strong> <strong>for</strong> <strong>pets</strong>’ specialists<br />

directly from your store. Instead of Skype,<br />

VoipBuster is another option.<br />

Education<br />

Thanks to e-learning sessions and webinars<br />

viewed on the TV screen, you and your staff keep<br />

up with all the latest regarding various relevant<br />

topics that will help you better advise your<br />

customers about specialist products, common<br />

health issues, prevention, nutrition and the latest<br />

innovations.<br />

Joining <strong>for</strong>ces<br />

We like to work together with you to decide which<br />

products to stock in your store, which themes are<br />

distinctive to you, and which offer the most value<br />

to your customers. By working together this way,<br />

we can consistently improve the plat<strong>for</strong>m.<br />

By joining <strong>for</strong>ces, we are able to continually provide<br />

customers with sound advice, and new and unique<br />

products. This, in turn, encourages more traffic to<br />

your store.<br />

E-learning<br />

www.lifestyle<strong>for</strong><strong>pets</strong>.com/educational<br />

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