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FOCUS<br />

by experts. Typical is Eduardo Banzon, senior health<br />

specialist with the Asian Development Bank, who believes<br />

the country provides a good model for delivering universal<br />

health at low cost.<br />

In over 40 years of commitment, Thailand has markedly<br />

improved life expectancies for males and females, he notes.<br />

“What’s more, infant mortality has dropped sharply from<br />

68 per 1,000 live births in 1970, to below 10 in 2006.”<br />

When compared to countries with similar income<br />

levels, Thailand’s achievements stand out. There has<br />

also been a dramatic decline in under-five mortality<br />

through a reduction of respiratory infections, heart failure,<br />

communicable and parasitic diseases and diarrhea. Child<br />

immunization rates for diphtheria, tetanus and whooping<br />

cough even exceed the rates in some Western European<br />

countries. All of this has been achieved at relatively low cost<br />

in terms of health expenditure per capita and percentage of<br />

GDP devoted to health (6.5% in 2014).<br />

“I think Thailand can be proud of its successes,” says<br />

Suthana Setawanna, the director of healthcare services in<br />

Thailand. “The country has an impressive record of health,<br />

particularly in fighting diseases associated with poverty.<br />

We have achieved a good standard of sustainable medical<br />

coverage for all and in levelling differences between the<br />

rich and poor.”<br />

He continues, “The system has transformed dramatically.<br />

And judging by the surveys, people are quite aware of how<br />

special it is. It typically receives 90% or more satisfaction<br />

rate.”<br />

DENTAL WORK IN THE LAND OF SMILES<br />

In Thailand, improving healthcare has been a priority<br />

ever since 1961, when the National Economic and Social<br />

Development Plan was launched. Based around the notion of a<br />

right to a healthy life, successive five-year plans saw facilities<br />

continually upgraded and expanded into rural areas.<br />

Initiatives such as establishing nurses and midwifery<br />

colleges, combined with hometown placement, limited<br />

the drain of skills to Bangkok. Compulsory placement<br />

programs see young doctors serve up to three years<br />

in remote areas to limit the concentration of professionals<br />

in Bangkok.<br />

It was, however, the election of Prime Minister<br />

Shinawatra in 2001 that finally saw the system become<br />

accessible to all. Under the slogan of “30 baht treats all”<br />

($0.85), the system switched from subsidized healthcare to<br />

a guaranteed access to a set of services, including free<br />

prescription drugs, outpatient care and hospitalization, as<br />

well as expensive services, such as radiotherapy and<br />

surgery. Importantly for a country known as “the land of<br />

smiles,” the system also covers basic dental work.<br />

The 30 baht referred to the co-payment amount that<br />

patients paid for every doctor’s visit or hospital admission,<br />

but financing comes from progressive taxation. Those who<br />

can pay usually opt for higher quality services, or have<br />

private insurance for access to the well-developed private<br />

medical sector.<br />

One consequence has been a decline in out-of-pocket<br />

expenses, which, according to the World Health<br />

Organization, reduced the number of non-poor households<br />

impoverished by ruinous health bills. In 1994, 45% of the<br />

total health expenditure of the country came from<br />

households. By 2010, this had fallen to 15%, lower than the<br />

OECD average of 17.9%. The launch of the scheme in 2002<br />

also changed the lives of the poor as healthcare was<br />

extended to the 18.5 million people previously uninsured,<br />

out of a total population of 62 million.<br />

Yet the Thai system faces challenges. “There are issues<br />

concerning financing, workload and efficiency,” says<br />

Suporn Patcharatakul. A doctor who worked in the public<br />

system before being appointed as vice president of the<br />

Medical Department at Allianz Ayudhya Assurance in 2013,<br />

Patcharatakul speaks at first hand of conditions on the<br />

hospital wards.<br />

“There is mounting frustration amongst medical staff<br />

at the workload they are shouldering, as well as the far<br />

lower pay in the public sector,” he comments. “These always<br />

exist in any system, but the differences in Thailand have<br />

starkly increased over the years.”<br />

Numbers bear him out. As access has improved, people<br />

have used the services more often. Total annual outpatient<br />

visits increased from 111.9 million in 2003 to 153.4 million<br />

in 2010, while admissions increased from 4.3 million to 5.6<br />

million for a population that only increased slightly, which<br />

is placing stress on the system.<br />

Financing is a perennial issue. Costs have risen since<br />

the scheme's inception. With the co-payment scrapped in<br />

2006, the Thailand government is shouldering more of the<br />

costs compared to other middle-income countries. The<br />

government spend on healthcare has trebled since 1995<br />

from 1.5% as a share of GDP.<br />

“Rising costs could threaten the efficiency of the system<br />

in the future, especially if budget cuts come in,” agrees<br />

Setawanna. “However the increasing escalation of costs is<br />

also due an increase in the chronic diseases associated<br />

with an aging population.”<br />

The country now needs to readjust its successful<br />

system, he believes, to help handle costly non-communicable<br />

diseases at the community level rather than in hospitals.<br />

“This, along with disease prevention and better health<br />

promotion, will be important for Thailand to keep its health<br />

system sustainable.”<br />

Allianz • 35

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