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EXPLORING EFFECTIVE SYSTEMS RESPONSES TO HOMELESSNESS

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Systems Planning for<br />

Targeted Groups<br />

2.3<br />

COMMUNITIES OF PRACTICE AS LOCATIONS FOR<br />

FACILITATING SERVICE <strong>SYSTEMS</strong> IMPROVEMENT<br />

FOR NORTHERN HOMELESS WOMEN<br />

Judie BOPP, Nancy POOLE<br />

& Rose SCHMIDT<br />

Acknowledgements<br />

The authors would like to acknowledge the women who coordinated the communities<br />

of practice (CoPs) in the three territories: Charlotte Hrenchuk (YK), Lyda Fuller<br />

(NWT), Rose Youngblut (NWT) and Sheila Levy (NU). Catherine Carry (ON),<br />

Lori Duncan (YK), Arlene Hache (NWT) and Courtney Henderson (NU) also made<br />

significant contributions to the success of the CoPs which were held in the capital<br />

cities of the three territories and virtually co-facilitated by the authors at the British<br />

Columbia Centre of Excellence for Women’s Health and the Four Worlds Centre for<br />

Development Learning. The project was funded by the Canadian Institutes of Health<br />

Research (CIHR) in partnership with the Mental Health Commission of Canada.<br />

INTRODUCTION<br />

Attention to the gender-specific needs of homeless<br />

women in Canada’s North is crucial. The complexity<br />

of the issues involved warrants a whole system shift in<br />

social policy and service delivery, as well as in the way<br />

that many individual programs and professionals work.<br />

This chapter describes a participatory action research<br />

project involving service providers, policy advocates<br />

and researchers in the three northern territories who<br />

had the goal of catalyzing health system improvement<br />

to respond to the needs of northern women with<br />

mental health concerns and who are homeless or at<br />

risk of being homeless. The first section of the chapter<br />

presents the context of women’s homelessness in<br />

the North. Then the community of practice (CoP)<br />

approach employed in the Repairing the Holes in the<br />

Net project is described. The CoPs held in the three<br />

northern territories supported shared reflective practice<br />

space, where literature, women’s identified needs and<br />

ideas for repairing the net of women-serving agencies<br />

and policies could be collectively considered. The<br />

chapter concludes with an assessment of successes and<br />

challenges associated with system change in the context<br />

of the North and the potential of CoPs in supporting<br />

relational and programmatic system change.<br />

153

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