EXPLORING EFFECTIVE SYSTEMS RESPONSES TO HOMELESSNESS

INTER-SECTORAL COLLABORATIONS
Component 3:
Housing Selection
The housing selection component assists London
CAReS to provide housing stability by finding
private sector and subsidized housing units scattered
throughout the city, recruiting landlords and developing
relationships and effective working partnerships
with landlords, property owners and/or property
management, and the City of London’s Housing
Division. Housing Selection staff have a unique skill
set that requires them to have an understanding of the
needs of housing providers as well as provide analysis
of housing market trends to assist with housing stock
search and acquisition. The primary role of housing
selection services is to support the landlord. A 24-hour
crisis response is available to landlords and tenants to
prevent eviction and build positive tenancy.
Component 5:
Syringe Recovery
The London CAReS Street Outreach Team provides
syringe and drug paraphernalia recovery within the
geographical boundaries of London CAReS. They
assist with responding to calls received by the London
CAReS telephone service, record messages from this
service and assist with all relevant data collection. Data
collected assists with identifying and mapping ‘hot
spots.’ Identifying hot spots creates more efficient
responses to recovery allowing for safer public space and
reduces the risk of biohazardous material being found
in public spaces. Stationary needle collection bins,
located in strategic locations, are maintained by the
Street Outreach Team as part of a community service to
reduce the amount of discarded drug-using equipment
on the streets and assist in overall community safety.
Component 4:
Housing Stability Team
The Housing Stability Team provides a participantdriven
approach aimed at supporting participants as
they transition to housing stability. Housing Stability
Workers establish and maintain a relationship with
individuals and families who have experienced
persistent and chronic homelessness and focus their
efforts on supporting housing stability and prevention
of homelessness. Housing Stability Workers offer
intensive in-home and community-based ongoing
support, as directed by the needs and interests of
the participant, connecting the participant to other
services and assisting participants to transition into
their housing and communities. London CAReS
participants that are housed and supported by a
Housing Stability Worker have access to a 24-hour
crisis support service. The crisis and after-hours
support is provided by Street Outreach and Housing
Stability Workers on a scheduled on-call basis.
Housing Stability Workers
offer intensive in-home and
community-based ongoing
support, as directed by the
needs and interests of the
participant, connecting the
participant to other services
and assisting participants to
transition into their housing
and communities.
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