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Brand—Space

The impact of branding on physical space and the importance of creating an experience. Branded space, in the form of shops, museums, cafés and restaurants have an effect on us everyday. This study will look at the impact of physical space – how it can influence us and how it shapes our perceptions of brands and places. Including case studies from around the world and interviews with industry professionals.

The impact of branding on physical space and the importance of creating an experience. Branded space, in the form of shops, museums, cafés and restaurants have an effect on us everyday. This study will look at the impact of physical space – how it can influence us and how it shapes our perceptions of brands and places. Including case studies from around the world and interviews with industry professionals.

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47<br />

6. How important is physical, and in<br />

4. Explain the importance of the<br />

getting better at different dimensions. JM<br />

materials, textures, lighting and other<br />

techniques in creating an experience?<br />

MAC – ‘Leading edge’ Materials, finishes,<br />

layout. Not really want a logo. Don’t need<br />

to be told. Less is more approach.<br />

Brand narrative/storytelling.<br />

Subtle, bringing outside in. JM<br />

Apple’s London flagship store is doing CK<br />

House of Fraser is an experience store.<br />

some ways social, space to a brand?<br />

Especially in a digital age, and with<br />

such a rapidly changing world.<br />

(Pop-up/guerilla store)<br />

All big brands, Google etc. creating a social<br />

space to work in, it’s now become company<br />

culture. [To be comfortable] Need to make<br />

it feel like you want to be there. [Applicable<br />

to retail] JM<br />

Get people in to experience the products<br />

and then either go away and buy them<br />

online or in store. Immersive store you can<br />

go in, interact with the space. Buy online. JM<br />

7. And what are your thoughts on the<br />

discovery element of physical space,<br />

building a journey for customers to<br />

5. Along with this what other<br />

experiential/sensory techniques and<br />

methods can you use to enrich an<br />

experience and amplify the brand?<br />

Lighting/music. Hollister – been replicated,<br />

now they’ve changed.Music take you to the<br />

headspace they want [fun vs calm] CK<br />

Visual merchandising – John Lewis brand<br />

effects and influences their TV adverts<br />

which then affects what their store<br />

windows show and they are extensions of<br />

the ad campaign/brand. Brands need to be<br />

tell them a story.<br />

Advertising tactic, boost brand awareness JM<br />

Pop ups to [reduce the perceived scale of a<br />

brand] Pop ups to personalize: Nike – too big,<br />

go small/niche, look what we can do, we can<br />

relate you it/you. CK<br />

Pushing brand messaging. The people that<br />

work in that space, reinforce the brand.<br />

Human interaction, very important.<br />

Narrative and storytelling told through<br />

workers [MAC we’re here to help] JM

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