Insights Success The 10 Most Valuable Real Estate Solutions Provider Companies Insights success November2016

Manoj too had the firsthand
experience of shoddy services
and over promises; more than often, you don’t get what
was promised to you. One thing was pretty apparent from the beginning
that people do not trust the real estate’s service industry and view it as untrustworthy.
Agarwal Estates was formed to change the perception of the real estate’s service industry, and to provide world class services
to the customers just like the major organizations do. They have introduced world-class documentation practices,
standardization, checklist and processes which are unheard in the industry; and of course, Manoj's knowledge and experience
in PMP, ITIL and Six Sigma have helped tremendously.
Initially, it was difficult for Agarwal Estates and puzzling to the customers too; because they were giving them the right
information to make the right choice, instead of making their choice or forcing them to choose. Hence, acquisition of clients
was a hard task for them but fortunately, they started out well and focused on building out their client base gradually through
recommendations and referrals.
Unique Strategy
Agarwal Estates’ secret ingredient is “Transparency”, and it attracted customers and became their USP too. While others
continued with quoting astronomical figures, making impossible to keep promises and not delivering what is promised,
Agarwal Estates ran customer empowerment and awareness programs besides providing all sorts of information required to
their clients that enabled them to make decisions with much ease and belief.
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