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Open Air Business March 2017

The UK's outdoor hospitality business magazine for function venues, glamping businesses and outdoor event organisers

The UK's outdoor hospitality business magazine for function venues, glamping businesses and outdoor event organisers

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ACCOMMODATION<br />

appeal to different people, and<br />

we have found that everyone has<br />

their favourite. We also wanted the<br />

units to be practical, sustainable<br />

and aesthetically pleasing to<br />

complement the site. Our yurts are<br />

beautifully made with a light and<br />

airy feel, and the log cabin and<br />

amenity building are solid and well<br />

insulated, having been sourced and<br />

built by a local company.<br />

The gypsy wagon was a bit of an<br />

impulse buy, but after spending<br />

time renovating and restoring her<br />

to provide unique and comfortable<br />

accommodation, she has proved<br />

to be a really popular addition to<br />

our site.<br />

Describe how you researched and<br />

sourced your units<br />

We researched many types of<br />

materials for our yurts and log<br />

cabins to enable us to find the<br />

perfect balance of sustainability<br />

with practicality and comfort for our<br />

guests. We chose uninsulated yurts;<br />

they can easily cope with the great<br />

British weather for three seasons<br />

of the year, and we are happy to<br />

take them down over the winter -<br />

sometimes the insulated ones can<br />

smell of wet sheep. We designed<br />

the log cabin ourselves, bearing<br />

in mind that it had to be robust<br />

and insulated to provide all yearround<br />

accommodation without<br />

looking like a garden shed. After<br />

visiting other glamping sites, we<br />

decided it was worth investing<br />

in the amenity building to<br />

offer really good quality<br />

showers, toilets and a<br />

communal kitchen.<br />

How do you publicise yourself?<br />

Richard’s business management<br />

and IT background means that<br />

all of our marketing can be<br />

carried out by us in house. Our<br />

main marketing vehicle is social<br />

media, and we consider it a huge<br />

achievement that our Facebook<br />

page has generated over 20,000<br />

‘likes’. Creating followers by organic<br />

growth on social media is a slow<br />

process at first, but if you have a<br />

really good product with a strong<br />

visual presence, people will talk<br />

about it and tell their friends about<br />

it, and the interest soon snowballs<br />

into an enthusiastic audience. This<br />

means that we have the ability to<br />

specifically target all those who<br />

have already shown a definite<br />

interest with news, articles, and last<br />

minute special offers. We also make<br />

a point of showcasing photographs,<br />

particularly those that have been<br />

sent to us by guests, many of whom<br />

are talented photographers.<br />

Our next biggest source of<br />

bookings is internet searches, and<br />

we do spend time ensuring that<br />

SEO rankings are kept high by<br />

continuously reviewing this data.<br />

We are also lucky to have had some<br />

very favourable publicity by local<br />

and national press, for instance,<br />

being named in the ‘Top 30<br />

Glamping Places to stay in the UK’<br />

in the Sunday Times Supplement<br />

has been brilliant publicity.<br />

How would you describe your<br />

‘style’ or unique selling point?<br />

Acorn Glade offers the ultimate<br />

romantic break, a grown-ups-only<br />

site with wildlife, board games<br />

and no Wi-Fi. This is perhaps an<br />

unusual USP in the age of internet<br />

accessibility, but is emphasised<br />

“ACORN GLADE<br />

OFFERS THE<br />

ULTIMATE<br />

ROMANTIC<br />

BREAK, A<br />

GROWN-<br />

UPS-ONLY<br />

SITE WITH<br />

WILDLIFE,<br />

BOARD GAMES<br />

AND NO WI-FI”<br />

by our mantra ‘Retreat, Relax and<br />

Reconnect’… Retreat to a beautiful<br />

setting for a relaxing glamping<br />

experience to reconnect with nature<br />

and each other. At the heart of our<br />

business is also our commitment<br />

to eco-tourism, sustainability and<br />

conservation. We have worked<br />

really hard to provide a site that<br />

has been described as a ‘Pocket<br />

Paradise’ and ‘Yorkshire’s Hidden<br />

Gem’.<br />

How did you choose your interior<br />

decoration?<br />

The accommodation units are<br />

themed around their names, Poppy,<br />

Daisy, Bluebell and Rose, and it is<br />

Julie’s design flair that has created<br />

a comfortable and outdoorsy<br />

rustic feel with plenty of attention<br />

to detail and unique personal<br />

decorative touches. We try to be as<br />

sustainable as we can, and have<br />

upcycled much of our furniture and<br />

made some great outside pieces<br />

with bits of trees and the pallets on<br />

which the buildings were delivered.

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