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Open Air Business March 2017

The UK's outdoor hospitality business magazine for function venues, glamping businesses and outdoor event organisers

The UK's outdoor hospitality business magazine for function venues, glamping businesses and outdoor event organisers

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ACCOMMODATION<br />

Go on, spoil me<br />

- health and therapies<br />

Another growth and profitable tourism<br />

genre is ‘wellness’ – personal health and<br />

pampering. So here we’re offering things such<br />

as yoga classes, alternative therapies, spas and<br />

treatments. Large yurts are a great space for<br />

some of these; it might be something you could<br />

run yourself, or invite in local therapists to<br />

work with you. If your site is suitable, maybe<br />

consider marketing it as a retreat venue<br />

for therapists and teachers looking<br />

for unique places to run their<br />

courses.<br />

SOAK IT UP – HOT TUBS<br />

Hot tubs really do have to be the<br />

easiest way to boost an occupancy<br />

rate and revenue, and not just<br />

for glamping - for any holiday<br />

accommodation. If a guest is<br />

looking at two similar glamping<br />

offers and yours has the hot tub,<br />

you’ll get the booking. If you charge<br />

for use (and logs for wood-fired<br />

models) they also provide a good<br />

ancillary income, although costs<br />

are often worked into rental fees.<br />

They’re powered by electric or a<br />

firebox, and as most glampsites<br />

are off-grid, the latter are usually<br />

easier to install. The wood-fired<br />

models are also made of wood and<br />

look great in a glampsite setting,<br />

complementing the expected<br />

natural ambiance.<br />

I receive regular requests for<br />

recommendations and my usual<br />

‘go-to’ is a mid-priced, quality tub<br />

from Naked Flame Eco Hot Tubs,<br />

because I’ve seen the products<br />

and had good feedback from<br />

owners about quality and customer<br />

service. There are, however, plenty<br />

of others online, do check customer<br />

LEARNING ZONE - COURSES AND WORKSHOPS<br />

People love to learn and try new things, so adding classes to your<br />

offer is an effective ancillary and creates engaging experiences for<br />

guests. Sport activities could include surfing lessons, mountain<br />

biking, rock climbing and 4x4 driving; I know one place which<br />

teamed up with a local airfield to offer flying lessons. But not<br />

everyone has a head for heights, and down to earth activities such<br />

as foraging, bush-crafts and cookery classes are very popular.<br />

There are, however, literally dozens of fun and interesting courses,<br />

workshops or short masterclasses we could create. They don’t<br />

have to be on-site either, we can collaborate with other companies.<br />

It could be something as simple as you sharing your passion<br />

for bread-making – artisan baking is totally on trend right now,<br />

or for those with the nose, maybe a wine tasting session with<br />

a respected wine merchant. Companies such as Tanners Wine<br />

Merchants, in Shrewsbury, for example, would be a perfect business<br />

to collaborate with. They are a well-established and respected<br />

merchant, offering professional wine tasting sessions, in gorgeous<br />

settings.<br />

32 WWW.OPENAIRBUSINESS.COM<br />

GETTY IMAGES<br />

“ IF YOUR SITE IS SUITABLE, MAYBE<br />

CONSIDER MARKETING IT AS A<br />

RETREAT VENUE FOR THERAPISTS<br />

AND TEACHERS LOOKING FOR UNIQUE<br />

PLACES TO RUN THEIR COURSES”<br />

ABOUT THE AUTHOR<br />

Glamping Guru Kate<br />

Morel has spent years<br />

working closely with<br />

many landowners<br />

and organisations,<br />

providing advice<br />

and support to new<br />

and existing sites.<br />

This, along with<br />

experience in property<br />

restoration, design<br />

and hospitality, gives<br />

her a unique set of<br />

skills and perspective<br />

on creating glamping<br />

developments. She<br />

can be contacted at<br />

info@katemorel.com<br />

reviews and choose wisely. As<br />

with sports equipment, guests<br />

will expect to be compensated<br />

if advertised facilities aren’t<br />

available, and if a hot tub is out<br />

of action they are likely to cancel<br />

altogether.<br />

PAWS FOR THOUGHT - FURRY<br />

FRIENDS<br />

For a lot of guests the whole point<br />

of a staycation is that they can<br />

take their pets with them, and they<br />

are happy to pay a little extra to<br />

do so. Some places charge a flat<br />

fee, others per dog, or it’s worked<br />

into the rental price. Occasionally,<br />

you might find a shower blocked<br />

with dog hair or muddy paw prints<br />

all over the bedding, despite<br />

requesting that pets stick to their<br />

own beds. However, it’s no secret<br />

among holiday accommodation<br />

providers that accepting pets<br />

increases occupancy. Also, don’t<br />

forget to add dog treats and toys<br />

etc. to the shop, and do check out<br />

the The Dog Treat Company – their<br />

online shop doesn’t have a checkout<br />

trolley, it has a bowl.<br />

You may have gathered by<br />

now that some of the things I’ve<br />

mentioned can rather nicely be<br />

crafted into an effective USP.<br />

Although we have relied on unusual<br />

structures to provide this for us in<br />

the past, guest expectations are<br />

increasing in some areas. So please,<br />

do take these ideas and apply<br />

them, or if you feel I could assist<br />

to create, or even reshape yours,<br />

please drop me a line.

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