PSIMay2017
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INTERVIEW<br />
(continued from previous page)<br />
“When you talk to the majority of the industry these<br />
days about security and fire service and install<br />
engineers, most people will tell you that there is a<br />
shortage of quality engineers so the only step you<br />
can take is to develop new recruits”<br />
in-depth and that is under the control of Ray<br />
along with James Haigh who is the Combined<br />
Services Delivery Manager, running all of the<br />
engineers in the field. James is particularly keen<br />
to get all of his team as highly skilled as<br />
possible. In the last six months, for example, we<br />
have put all of the engineers through the NSI BS<br />
5839 course for designing a basic fire detection<br />
and alarm system. We want to offer use the<br />
facility for running courses where companies are<br />
looking for a midlands venue.<br />
What about older technology such as<br />
analogue - will you look at that?<br />
There is still very much a market for analogue<br />
security systems so we are actively looking to<br />
get service contracts for those systems for when<br />
they come to be replaced and so we can bring<br />
people up to speed with new technology. This<br />
might be through any of our partners, be it<br />
Avigilon or DVS for Hikvision which allows us to<br />
cater for all types of surveillance systems and<br />
applications.<br />
Are the people you train up from scratch<br />
going to be the first choice for jobs at<br />
Securenett?<br />
It depends what we are looking for at the time.<br />
Obviously like any business we need a good mix<br />
of personnel, some highly skilled and also new<br />
blood. When you talk to the majority of the<br />
industry these days about security and fire<br />
service and install engineers, most people will<br />
tell you that there is a shortage of quality<br />
engineers so the only step you can take is to<br />
develop new recruits. It's like the<br />
apprenticeships we all remember from the past;<br />
taking someone on to learn the basics and<br />
incorporating college work and field based<br />
training. Having our own training academy will<br />
give us a real advantage.<br />
Can you really teach an old dog new<br />
tricks?<br />
The industry today is prescriptive, where we all<br />
have to stay within NSI and EN guidelines and<br />
you have to adapt to the changing commercial<br />
and economic landscapes. The people who don't<br />
adapt really do not have a future. Technology is<br />
moving at such a fast rate, which is really<br />
exciting, and the capabilities of some of the<br />
systems we see from partners is amazing, but if<br />
you just carry on doing things the same way you<br />
always have, with no awareness of what the new<br />
generation cameras and panels can do, then you<br />
won't last too long in business. We've got great<br />
support from partners to ensure that we can get<br />
our own people up to a level where we want<br />
them and we're also in a position to help other<br />
companies achieve the same results, so that<br />
we've all got a bright future.<br />
22<br />
www.psimagazine.co.uk