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INTERVIEW<br />

(continued from previous page)<br />

“When you talk to the majority of the industry these<br />

days about security and fire service and install<br />

engineers, most people will tell you that there is a<br />

shortage of quality engineers so the only step you<br />

can take is to develop new recruits”<br />

in-depth and that is under the control of Ray<br />

along with James Haigh who is the Combined<br />

Services Delivery Manager, running all of the<br />

engineers in the field. James is particularly keen<br />

to get all of his team as highly skilled as<br />

possible. In the last six months, for example, we<br />

have put all of the engineers through the NSI BS<br />

5839 course for designing a basic fire detection<br />

and alarm system. We want to offer use the<br />

facility for running courses where companies are<br />

looking for a midlands venue.<br />

What about older technology such as<br />

analogue - will you look at that?<br />

There is still very much a market for analogue<br />

security systems so we are actively looking to<br />

get service contracts for those systems for when<br />

they come to be replaced and so we can bring<br />

people up to speed with new technology. This<br />

might be through any of our partners, be it<br />

Avigilon or DVS for Hikvision which allows us to<br />

cater for all types of surveillance systems and<br />

applications.<br />

Are the people you train up from scratch<br />

going to be the first choice for jobs at<br />

Securenett?<br />

It depends what we are looking for at the time.<br />

Obviously like any business we need a good mix<br />

of personnel, some highly skilled and also new<br />

blood. When you talk to the majority of the<br />

industry these days about security and fire<br />

service and install engineers, most people will<br />

tell you that there is a shortage of quality<br />

engineers so the only step you can take is to<br />

develop new recruits. It's like the<br />

apprenticeships we all remember from the past;<br />

taking someone on to learn the basics and<br />

incorporating college work and field based<br />

training. Having our own training academy will<br />

give us a real advantage.<br />

Can you really teach an old dog new<br />

tricks?<br />

The industry today is prescriptive, where we all<br />

have to stay within NSI and EN guidelines and<br />

you have to adapt to the changing commercial<br />

and economic landscapes. The people who don't<br />

adapt really do not have a future. Technology is<br />

moving at such a fast rate, which is really<br />

exciting, and the capabilities of some of the<br />

systems we see from partners is amazing, but if<br />

you just carry on doing things the same way you<br />

always have, with no awareness of what the new<br />

generation cameras and panels can do, then you<br />

won't last too long in business. We've got great<br />

support from partners to ensure that we can get<br />

our own people up to a level where we want<br />

them and we're also in a position to help other<br />

companies achieve the same results, so that<br />

we've all got a bright future.<br />

22<br />

www.psimagazine.co.uk

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