Talon Helicopters Ltd COM Edition 2 Amend 0 submission 3 TC Stamped
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<strong>Talon</strong> <strong>Helicopters</strong> <strong>Ltd</strong>.<br />
10.3 Emergency Response Plan<br />
- <strong>Edition</strong> 2 -<br />
Company Operations Manual<br />
Chapter 10 § Emergency Procedures & Equipment<br />
Note: This information is also contained in the Emergency Response Plan (ERP) Binder.<br />
10.3.1 Initial Emergency Response Plan Guidelines<br />
Do not make statements to the media<br />
§ direct media inquiries to the Operations Manager.<br />
Keep Calm<br />
§ panic or undue haste can cost lives;<br />
§ act in a responsible and professional manner.<br />
In the event of an accident or a missing or overdue helicopter, the person involved with the initial response is<br />
reminded of the following guidelines:<br />
§ follow the Emergency Response Checklist when reporting an emergency;<br />
§ make the report immediately even before all information is gathered;<br />
§ use the Emergency Response Checklist to keep notes on all communications, observations, and actions;<br />
§ assume all persons involved have survived and are injured; and,<br />
§ report the accident or incident by the quickest means available.<br />
If possible, make the report in a private location. Think of the consequences to the victims and their families. If you<br />
must use a radio, provide only as much specific information as is absolutely necessary to ensure a rapid response<br />
to the emergency, (i.e. do not give names, etc.).<br />
KEEP <strong>COM</strong>MUNICATION LINES EXCLUSIVELY FOR EMERGENCY PURPOSES<br />
10.3.2 Contact Phone Numbers<br />
The following contacts are listed in order of priority. The order may change depending on the nature of the<br />
occurrence.<br />
Agency<br />
Telephone Numbers<br />
Police, Ambulance, Fire, Hospital 911<br />
Operations Manager (mobile) 1-604-818-4761<br />
Chief Pilot (mobile) 1-604-818-2503<br />
Flight Information Centre (FIC)<br />
Rescue Co-ordination Centre<br />
Transportation Safety Board (Pacific Region)<br />
CANUTEC<br />
Airport Security Inspector<br />
Aviation Occupational Health and Safety Office<br />
(Pacific Region)<br />
1-866-992-7433 (WXBRIEF)<br />
1-800-567-5111 or *311 (from mobile phone)<br />
1-800-387-3557 (24 hours)<br />
1-613-996-6666 or *666 (from mobile phone)<br />
1- 604-666-6978 (24 hours)<br />
1-604-666-5654<br />
December 31, 2015 <strong>Amend</strong>ment 0 10-3
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