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"Automotive inSIGHTS 2/2010" (PDF, 3784 KB - Roland Berger

"Automotive inSIGHTS 2/2010" (PDF, 3784 KB - Roland Berger

"Automotive inSIGHTS 2/2010" (PDF, 3784 KB - Roland Berger

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A LOOK AROUND THE WORLD<br />

The greatest risk is to fall behind in this EV development<br />

race, and it is a mistake to take too much time trying to<br />

attain perfection. Fortunately, trouble after the launch<br />

tends not to matter so much if it is handled quickly, at<br />

least in China. BYD frequently faced major problems after<br />

launching its product, such as breakdowns on the road,<br />

but after a year of continuous improvement, the frequency<br />

of such incidences seems to have dropped dramatically.<br />

Such problems after launch are usually not fatal in China,<br />

as Chinese consumers tend to be practical-minded, finding<br />

that "these things just happen with a new model",<br />

or "it can be fixed if it's broken". These consumer characteristics<br />

need to be incorporated into any successful<br />

market approach.<br />

In short, Japan's exacting consumers require well-developed<br />

products, and China's practical-minded consumers<br />

require quick product launch. There is no right or wrong<br />

here; rather, it is important to recognize these market<br />

characteristics in order to seize business opportunities<br />

in this growing market.<br />

Jun Shen<br />

Partner,<br />

<strong>Roland</strong> <strong>Berger</strong> Strategy Consultants, Shanghai<br />

jun_shen@cn.rolandberger.com<br />

Satoshi Nagashima<br />

Partner,<br />

<strong>Roland</strong> <strong>Berger</strong> Strategy Consultants, Tokyo<br />

satoshi_nagashima@jp.rolandberger.com<br />

Junyi Zhang<br />

Project Manager,<br />

<strong>Roland</strong> <strong>Berger</strong> Strategy Consultants, Shanghai<br />

junyi_zhang@cn.rolandberger.com<br />

Hitoshi Kaise<br />

Project Manager,<br />

<strong>Roland</strong> <strong>Berger</strong> Strategy Consultants, Tokyo<br />

hitoshi_kaise@jp.rolandberger.com<br />

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