Debtfree Magazine November 2017
The November 2017 Issue of Debtfree Magazine. We discuss working with a PDA and getting ready for December.
The November 2017 Issue of Debtfree Magazine. We discuss working with a PDA and getting ready for December.
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ARE YOU WORKING WITH YOUR PDA?<br />
KEEP COOL<br />
<strong>Debtfree</strong> magazine gets monthly emails from readers asking for help<br />
with their PDA or Debt Counsellor. Sadly, many consumers don’t<br />
know the name or contact number of which firm or even the PDA<br />
they are dealing with.<br />
Many mix up the role of the PDA with that of the Debt Counsellor. They<br />
may talk about their Debt Counsellor Hyphen (meaning their money<br />
is distributed via Hyphen PDA and they see it on their email or get a<br />
notification via SMS). This shows a huge gap in their knowledge and the<br />
initial training offered to them by their Debt Counsellor.<br />
Because your PDA will communicate with you via email or SMS they need<br />
to be informed promptly if you change phone numbers or get a new email<br />
address. If you forget to notify them of a change, you may suddenly stop<br />
getting updates and statements. You may then blame them but actually the<br />
fault is your own. Be sure to let both your Debt Counsellor and PDA know<br />
of any such changes.
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