FBR Issue 1 - 2018

SPECIAL REPORT 

FranchiseBusinessREVIEW 

Ratings and Reviews of the Best Franchise Opportunities by Franchisees 

2018 

GUIDE TO 

TODAY’S TOP 

FRANCHISES 

Rated by the Franchisees 

Who Own Them 

Jim and Debbie Womack have owned 

their Goddard School franchise in 

Chesterfield, VA since 2002. 

Home Care Assistance’s 

Mission Resonated with 

Franchisee Carol White 

PAGE 23 

2018’s 

Top 200 

Franchises 

PAGE 12 

Ronnie Bowyer Sees Yogi 

Bear’s Jellystone Park As 

a Way to Unite Families 

PAGE 27

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purchased over 75,000 homes since 1996. 

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Take the guesswork out of estimating repairs with a sophisticated software 

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You are in the right location at the right time to be a 

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This advertisement is not an offering to sell a franchise. An offering can be made only by Franchise Disclosure Document that has been registered with and approved by the 

appropriate agency in your state if your state requires such registration. Individual franchise performance will vary.

TM 

TIME TO 

GRAB THE WHEEL 

We are Franchise Business Review’s top auto franchise 11 years running, with an industryleading 

$1.442MM in average unit volume. We’ll always be right behind you, with the tools and 

support you need to succeed in your own business. We’ve never closed a store even though 90% 

of our franchisees had no prior automotive experience. What’s more, our reputation for open, 

honest customer service and top-notch auto care has garnered us a 4.5-star Google rating. 

DO YOU HAVE WHAT IT TAKES? 

DISCOVER MORE ABOUT WHAT DRIVES OUR SUCCESS AT 

CHRISTIANBROTHERSFRANCHISE.COM 

The Average Unit Volume (AUV) for a CBA franchise in 2016 was $1,444,954, as published in Item 19 of our April 2017 

Franchise Disclosure Document. This figure reflects the 134 CBA franchises that were opened for the entire years of 

2015 and 2016. Of these 134 CBA franchises 60 (44.8%) had higher AGS. Gross sales is defined as all gross revenue 

derived from labor, parts and sub-contracted labor/parts and supplies. This AGS is industry leading for non-tire sellers.

JARROD 

INDEPENDENT 

REAL ESTATE PROFESSIONAL 

LOOKING FOR MORE TOOLS 

AND SUPPORT TO HELP 

GROW HIS BUSINESS 

SUE 

PRESIDENT & CEO 

ERA FRANCHISE SYSTEMS, LLC 

OFFERS A COLLABORATIVE 

APPROACH FOCUSED ON 

DRIVING PRODUCTIVITY 

Our best-in-class resources, tech tools and shared 

expertise empower affiliated professionals to 

grow their business their way. 

ExploreERA.com 

© 2018 ERA Franchise Systems LLC. A Realogy company. All Rights Reserved. ERA Franchise Systems LLC fully supports the principles of the Fair 

Housing Act and the Equal Opportunity Act. Each Office is Independently Owned and Operated. ERA and the ERA logo are registered service marks 

licensed to ERA Franchise Systems LLC.

Be the 

Hometown 

Pizzeria 

LOOKING TO JOIN A TIME-TESTED, THRIVING BUSINESS 

AND AN AWESOME COMMUNITY? 

It’s time to look into opening a Pizza Factory franchise and 

experience our fun, family-focused and welcoming atmosphere. 

See why our franchisees rated us top 40 

in the FBR Franchisee Satisfaction Survey! 

pizzafactoryfranchises.com 

1-562-340-6925

SPECIAL REPORT: Top Franchises 

Features //2018 

9 11 22 

7 Letter from the Founder and CEO 

A Franchise Ranking 13 Years in the Making 

9 200 Paths to Success 

Digging into 2018’s Best Franchise Brands 

12 THE LIST 

Best of the Best: Top 200 Franchises 

26 Legal Perspective: 

Reviewing and Assessing the Franchise Disclosure Document 

28 Hall of Fame 

11 Franchises Enter Our Hall of Fame 

30 Marketplace: Franchise Opportunities 

More on the franchisee approved 

franchise opportunities for 2018 

Franchisee Profiles 

23 Carol White, Home Care Assistance 

27 Ronnie Bowyer, Yogi Bear’s Jellystone Park 

35 Jesse Zook, MaidPro 

37 Renee Mansour, Minuteman Press 

39 Jodi Glacer, Senior Care Authority 

+ 

Reviews, interviews, satisfaction awards, 

and more resources are available at: 

www.FranchiseBusinessReview.com 

LEARN WHAT FRANCHISING IS LIKE 

FROM REAL FRANCHISEES 

Access insightful franchisee Q&As, strategic advice and more. 

Visit FranchiseBusinessReview.com 

For more information on this report, visit: www.FranchiseBusinessReview.com | 5


A Franchise Ranking 

13 Years in the Making 

When I founded Franchise Business Review back in 2005, my goal was simple: to create the 

best franchise information resource available for entrepreneurs. At that time, there were over 

fifty different franchise websites, but none of them offered reviews and ratings of franchise 

opportunities based on the actual performance and satisfaction of real franchise owners. 

So we set out to change the world of franchising—to help identify the very best investment 

opportunities in the marketplace. 13 years later, we have researched nearly 1,200 franchise 

companies, and surveyed over 300,000 franchisees. And we’ve learned a lot along the way. 

As you are probably aware, there are thousands of franchise companies operating in North 

America. What you may not know is that many of those companies do NOT offer a very solid 

investment opportunity. Franchising is almost always successful for the franchise company, 

but less so for the franchisee. That’s why choosing the right franchise to invest in is such an 

important choice. 

2018 marks our 13th Annual Franchisee Satisfaction Awards. Once again, we have identified 

the leading franchise companies in the marketplace today that have the highest levels of 

satisfaction and performance among their franchisees. We hope that you find this list of our 

award-winning brands a helpful resource. And no matter which franchise you chose to invest 

in, we wish you the best of success on your new entrepreneurial journey! 

Franchising is almost 

always successful for 

the franchise company, 

but less so for the 

franchisee. That’s why 

choosing the right 

franchise to invest in is 

such an important choice. 

Happy Franchising! 

Eric Stites, Founder and CEO 

Franchise Business Review is the leading franchise market research firm that performs 

independent surveys of franchisee satisfaction and franchise buyer experiences. 

Before you invest in any franchise opportunity, read our reports to get the facts 

from those who know best — franchisees. We publish quarterly research reports, 

examining segments of franchising including the Top 200 Franchise Opportunities, 

Top Low-Cost Franchises, Top Multi-Unit Franchises, Top Food & Beverage Franchises, 

and Top Franchises for Veterans. All publications are available digitally at 

FranchiseBusinessReview.com. 

Eric Stites, CEO & Managing Director 

Michelle Rowan, President & COO 

C.J. Fleck, Senior Web Developer 

Michael Kupfer, Online Marketing Manager 

Ali Forman, B2B Marketing Manager 

Nicole Kenney, Client Operations Manager 

Linda Lorrey, Client Consultant 

Wes Graves, Client Consultant 

Amy LaLime, Client Services Manager 

Margot Doering, Accounting 

The Secret Agency, Design and Production 

Call us at 866-397-6680 

HOW WE IDENTIFY THE TOP FRANCHISES 

Participation in Franchise Business Review’s franchisee satisfaction 

research is free for all North American franchise systems with 

a minimum of 10 franchisees. For this report we looked at franchisee 

satisfaction from over 28,000 franchisees representing over 300 brands 

that we collected between May 2016 and November 2017. We asked 

each franchisee to answer 33 benchmark questions ranking their 

franchise in the areas of financial opportunity, training and support, 

leadership, operations and product development, core values (e.g., honesty 

and integrity of franchisor), general satisfaction, and the franchisee 

community. We also asked them to answer an additional 16 questions 

about their market area, demographics, business lifestyle, overall 

enjoyment running their franchise, and role in the franchisee community. 

From this data, we identified our list of top franchises with the highest 

franchisee satisfaction. More detailed information about our research 

methodology is available at FranchiseBusinessReview.com. Surveys to 

determine the Top Franchises for 2019 are underway. If you are 

a franchisor and would like to participate, please call 866-397-6680 

or contact info@FranchiseBusinessReview.com. 



Above: Keith Fogel, a Soccer Shots franchise partner, running a Soccer Shots session. 

Right, top: HouseMaster franchisee Chris Holwell consults with a customer. 

Right, bottom: The Sparks Family, Mosquito Joe of North Atlanta. 

200 Paths to Success 

Digging into 2018’s Best Franchise Brands 

WHY SATISFACTION MATTERS 

By all accounts, 2018 is a great time to buy 

a franchise. Many franchise companies 

are coming off of their best year in the 

past decade. Many franchise operators are 

experiencing increased revenue growth and 

profitability. And on top of that, the recent tax 

reform efforts by congress promise to create 

an improved economic environment for small 

business ownership. 

Yet, no matter how good things look for 

franchising, nothing guarantees your success 

as a franchise owner. Prospective franchisees 

must thoroughly research any opportunity 

they are considering to determine if the concept 

is viable and the right fit for them. 

One of the best ways to know if a franchise 

opportunity is really as good as it appears is to 

review the company’s franchisee satisfaction 

data. Not all brands survey their franchisees, 

but those who do offer a wealth of information 

on the company’s leadership, culture, training 

and support, financial outlook, and franchisee 

community. 

In the past 18 months, we have surveyed 

over 28,000 franchisees to find out exactly 

how satisfied they are with their franchise 

businesses. We’ve researched hundreds of 

Continued on page 11. 



Why Culture Matters 

Making sure you find the right fit 

Buying a franchise requires extensive homework to ensure the 

business agreement you’re entering into is a smart investment, 

from digging into unit profitability and income to franchise fees to 

terminations and transfers. But, like all companies, every franchise 

brand also has its own unique culture, which can have just as 

significant of an impact on your success and enjoyment of the 

business. 

Culture is subjective—it can’t be evaluated in percentages or 

profits and losses. So how do you know if the franchise you’re 

considering is going to be the right cultural fit for you? 

Find a product or service you can get behind. 

Look for a franchise that can make you money, but also delivers a 

product or service that you can get excited about. 

Russ Russell turned his passion for travel into a job. He spent a 

year researching franchise business opportunities before landing on 

Cruise Planners, a home-based travel agency business. Says Russell, 

“Cruise Planners just kept popping up on my radar. For years, I had 

planned adventures for friends, family and myself, attending to 

every detail from hotels, trains, flights, tours and even a city-by-city, 

six-country tour. And then a light bulb went off … ‘I can do this for a 

career’ and I haven’t looked back.” 

For others, like Tim and Anne Mackin, it was the experience 

of caring for a sick parent that hit home and inspired them to 

open a home care business. After doing their research they chose 

FirstLight Home Care, a Cincinnati, Ohio-based franchise company 

with over 200 locally-owned offices throughout the U.S. 

“We then looked at businesses in the community that provided 

elder care,” says Tim Mackin. “We had some sense of what services 

were offered in our community and we wanted to be a part of 

something with impact—where we could give back. What we 

discovered is that not all franchises are the same. When we met with 

FirstLight, we just knew it was a good fit—and that we, personally, 

would want the FirstLight family to care for our loved ones.” 

Make sure the brand’s core values align 

with your own values. 

Ask the franchisor what the brand’s mission and core values are, 

and how that influences the culture and your everyday business 

ownership. 

Kathryn Boyce, who owns two MaidPro franchises in Florida, 

wanted a job that allowed her to help others and have the flexibility 

to pursue her other passions. “My job isn’t just a job; it’s a way of 

life,” says Boyce. I get to spend my time helping people and I even 

have time for my own personal hobbies and interests, such as helping 

animal shelters. Owning a MaidPro franchise gives me the freedom 

to help my staff care for their families. I love the other franchisees 

and home office staff members. To me, they’re family.” 

Talk to franchisees about the support 

they receive from their franchisor. 

One of the benefits of owning a franchise is gaining access to 

a community of franchisees who share advice and support each. 

Talk to current franchisees, and ask how the franchisor creates 

a culture of sharing and learning among franchise owners. 

Kathleen Kuhn, President of HouseMaster, a home inspection 

franchise with 279 locations throughout the U.S., is committed 

to fostering camaraderie among their franchisees.“There’s just this 

great culture of support,” says Kuhn. “Franchisees on their own will 

visit other franchisees. They absolutely bend over backwards to help 

each other and I think when you first start franchising, now for us it 

was decades ago, you don’t realize that part of building a successful 

franchise company is that you’re also expanding your support 

network exponentially. It’s a very positive influence.” 

Most franchisors hold an annual convention, but many also offer 

peer performance groups, mentorship programs, and regional 

meetings to provide franchisees an opportunity to share advice and 

support each other, fostering a cooperative, rather than competitive, 

culture. 

Finally, ask the franchisor how their franchisees 

rate them on core values and culture. 

Franchise Business Review specializes in measuring franchisee 

satisfaction by asking franchise owners how they rate their franchisor 

in eight key areas, including core values, franchisee community, and 

training and support. What current franchisees say about their brand 

in these areas can help you determine if there truly is a culture of 

support in the system. Visit FranchiseBusinessReview.com for reviews 

and ratings on top brands in these areas and more. 

Culture and the Satisfaction Gap 

FBR’s Top 200 

Quality of franchise’s products & services 

63 

Quality of Training & Support provided 

53 

0 20 40 60 80 100 

Score on 100-Point Scale 

All other franchise brands 

71 

Core Values (aggregate of four separate questions) 

70 

77 

84 

10 | For more information on this report, visit: www.FranchiseBusinessReview.com


Continued from page 9. 

different brands, and our Top Franchises list 

this year includes the best of the best that 

franchising has to offer. 

THE BENEFITS OF FRANCHISING 

Franchising offers many advantages over 

starting a business from scratch, which has led 

to it being one of the fastest-growing sectors 

of our economy. Clearly, one of the biggest 

benefits of investing in a franchise is that you 

are investing in a proven concept—a business 

with a successful track record and many 

successful franchisees. 

A good franchise company will provide 

all the tools you need to succeed—training, 

marketing, mentorship, coaching, and ongoing 

support. All you need to provide is the 

drive and the passion to make the business 

thrive in your local community. 

We’ve done the hard part of identifying the 

very best franchises available based on the 

actual performance and satisfaction of their 

owners to start researching. All the companies 

on our list offer great franchise opportunities. 

Now, it’s your job to find the one that really gets 

you excited about owning your own business. 

FINDING THE RIGHT FRANCHISE 

FOR YOU 

We know that investing in a franchise is a big 

decision. Not only does the business model 

need to be the right fit for your skills, but you 

need to find a company that’s the right cultural 

fit for you as well. 

“Culture is a very important part of our 

brand identity, and we have taken a very 

strategic approach to cultivating our culture,” 

explains Sean Manning, President & CEO, 

Payroll Vault. “Having a conscious understanding 

of culture allows culture to percolate 

and develop at each organizational level, 

and straighten the cultural experience for 

everyone in contact with the Payroll Vault 

organization.” 

“We believe strong leadership creates a 

healthy culture,” says Tim Williams, Director 

of Franchise Development at DoubleDave’s 

Pizzaworks. “One of our core values is to 

build open and honest relationships through 

communication. We foster consistent brand 

messaging and offer continuing education, as 

well as top-level field support to reinforce the 

attitudes and behavior of the leadership staff 

Rhea Lana’s franchisees host children’s consignment events across the country. 

who set the tone for the brand. Optimism, 

integrity, teamwork, and recognition are all 

part of our consistent message.” 

As you explore different franchise opportunities, 

each one will have a different feel when 

it comes to their company culture (see Why 

Culture Matters on page 10). Some companies 

are very formal and professional. Others have 

a more laid back approach to business and life. 

Ask yourself… “Are these the kind of people 

I would enjoy working with?” 

When we asked Mark Hemmeter, CEO of 

Office Evolution about their unique company 

culture, his eyes widened. “Our culture 

is comprised of five key values: Win-Win, 

Simplicity, Authenticity, Ownership and the 

one that seems to resonate the strongest, 

Ohana—a Hawaiian word which translates 

to “family”, but more globally, as a group of 

people working together for the common 

good of all.” 

BUILDING YOUR DREAM BUSINESS 

WITH REALISTIC EXPECTATIONS 

While franchising offers many great opportunities, 

it’s important to understand that 

owning and operating a successful franchise 

requires a lot of hard work. Franchising is not 

some silver bullet to overnight riches. The 

successful franchisees that we talk to every 

day have all worked really hard to get to where 

they are. 

“It’s important to have realistic expectations 

of what business ownership is all about,” 

explains Eric Stites, founder and CEO of 

Franchise Business Review. “Most franchise 

businesses—like any new business—require 

several years of hard work before they start to 

take off. Many franchisees tell us that building 

their franchise business is the hardest thing 

they’ve ever done.” 

It’s important to be honest with yourself 

before investing in a franchise business. Are 

you truly passionate about this business? Are 

you really willing to put in the hard work to 

make your new business a success? 

We asked franchise executives how they 

insure new franchisees are coming into their 

systems with realistic financial expectations 

for the business, as well as a detailed understanding 

of the time commitment their new 

business will require. 

Payroll Vault’s Manning put it this way: 

“Entrepreneurship is exciting and should 

be fostered with a clear understanding that 

risks exist, and if discussed, can be mitigated 

to focus on opportunity. Business ownership 

success is more of a journey than instant gratification. 

The journey, resulting experiences, 

and knowledge you gain are all added values 

to business ownership.” 




THE LIST 

Best of the Best: 

Top 200 Franchises 

ADVERTISING & SALES 

* Our Town America — more on p. 30 

Advertising services 

N2 Publishing 

Private neighborhood publications 

Survey 

Date 

Sep. 

2017 

Oct. 

2017 

Startup 

Investment 

$63,300 – 

$86,250 

$975 – 

$5,650 

Cash 

Requirement 

Total 

Units 

$70,000 61 

$975 – 

$5,650 

763 

Proforma 

Print & promotional product supplier 

Sep. 

2016 

$4,730 – 

$50,195 

$29,500 700 

Welcomemat Services 

Printing & marketing services 

June 

2017 

$58,830 – 

$87,180 

$75,000 75 

Town Money Saver 

Advertising services 

March 

2017 

$5,700 – 

$17,000 

$5,000 – 

$12,500 

49 

Discovery Map — more on p. 38 

Alternative advertising maps 

Sep. 

2017 

$35,250 – 

$44,950 

$50,000 134 

AUTOMOTIVE 

* Christian Brothers Automotive 

Automotive repair — more on p. 2 

Dec. 

2016 

$458,950 – 

$555,350 

$85,000 174 

* Snap-on Tools — more on p. 21 

Automotive services 

Sep. 

2017 

$169,503 – 

$350,231 

$35,603 – 

$52,203 

4852 

RNR Tire Express 

Custom wheels & tires 

Oct. 

2017 

$400,000 – 

$700,000 

$400,000 – 

$700,000 

110 

“The energy, creativity and 

dedication is superior to 

most I have experienced 

in business.” 

Mighty Auto Parts 

Automotive retailer 

Auto Appraisal Network 

Automotive appraisal services 

Priceless Car Rental 

Used car rental & leasing 

Aug. 

2016 

March 

2016 

May 

2017 

$175,000 – 

$275,000 

$12,000 – 

$30,000 

$159,000 – 

$459,607 

$100,000 109 

$3,000 – 

$10,000 

27 

$50,000 142 

– RNR Tire Franchisee 

Tint World 

Automotive services 

Sep. 

2017 

$108,000 – 

$198,000 

$50,000 52 

BUSINESS SERVICES 

* FASTSIGNS — more on inside back cover 

Visual business communications 

April 

2017 

$182,329 – 

$267,520 

$80,000 746 

Sanford Rose Associates 

Recruiting services 

Sep. 

2017 

$108,250 – 

$143,580 

$108,250 82 

* Sandler Training — more on p. 41 

Business consulting & coaching 

March 

2017 

$88,150 – 

$105,750 

$100,000 260 

* Minuteman Press — more on p. 37 


Aug. 

2017 

$62,207 – 

$161,865 

$50,000 965 

* ActionCOACH 

Business coaching 

Jan. 

2017 

$61,250 – 

$108,441 

$40,000 775 

* Brightway Insurance 

Financial services 

Jan. 

2017 

$107,700 – 

$160,325 

$75,000 141 

*Full Satisfaction Report Available at 

www.FranchiseBusinessReview.com 

Best in Category 

10-year Hall of Fame Member 

Featured on our Best of the Best List for 10 or more years. 

The @WORK Group 

Recruiting services 

YESCO 

Visual business communications 

Dale Carnegie 

Leadership training 

* Murphy Business & Financial 

Business brokers 

Feb. 

2017 

Feb. 

2017 

Feb. 

2017 

June 

2016 

$99,500 – 

$174,500 

$64,300 – 

$350,000 

$42,200 – 

$186,500 

$57,525 – 

$116,650 

$100,000 115 

$60,000 164 

$50,000 – 

$200,000 

221 

$50,000 190 

12 | For more information on the companies in this report, visit www.FBR50.com


Survey 

Date 

Startup 

Investment 

Cash 

Requirement 

Total 

Units 

BUSINESS SERVICES (CONTINUED) 

* Supporting Strategies 

Bookkeeping services 

April 

2017 

$77,130 – 

$102,390 

$100,000 71 

Sir Speedy 


March 

2017 

$275,000 – 

$350,000 

$100,000 249 

Office Evolution 

Virtual office services 

March 

2017 

$217,000 – 

$749,000 

$285,000 40 

The Alternative Board 

Business coaching & advisory boards 

July 

2017 

$44,496 – 

$90,066 

$45,000 – 

$90,000 

259 

InXpress 

Business shipping 

July 

2017 

$65,300 – 

$160,200 

$65,000 300 

PIP Printing & Document Services 


March 

2017 

$275,000 – 

$350,000 

$275,000 – 

$350,000 

83 

Speedpro Imaging 


May 

2016 

$3,152,000 – 

$377,700 

$150,000 132 

CHILD SERVICES 

* Soccer Shots 

Youth sports 

Dec. 

2016 

$35,000 – 

$45,000 

$18,000 198 

TGA Premier Sports 

Youth sports 

High Touch High Tech 

Hands-on science programs 

Young Rembrandts 

Children's art classes 

KidsPark 

Children's play park 

Goldfish Swim School 

Swim lessons 

Snapology 

STEM/STEAM programs & activities 

Amazing Athletes 

Early childhood development 

College Nannies + Sitters + Tutors 

Childcare & tutoring services 

* TSS Photography — more on p. 38 

Sports, school & event photography 

Aug. 

2017 

Aug. 

2017 

Aug. 

2017 

Aug. 

2017 

Sep. 

2017 

Jan. 

2017 

Aug. 

2016 

Oct. 

2016 

July 

2017 

$16,300 – 

$67,350 

$62,750 – 

$69,000 

$41,250 – 

$48,120 

$185,000 – 

$340,000 

$1,335,283 – 

$2,932,358 

$34,500 – 

$70,000 

$25,000 – 

$55,650 

$176,700 – 

$228,700 

$20,400 – 

$74,000 

$16,300 – 

$67,350 

116 

$37,650 33 

$40,000 106 

$45,000 – 

$65,000 

$450,000 – 

$600,000 

17 

59 

$24,000 42 

$17,500 95 

$60,000 100 

$10,500 169 

“MaidPro’s system is 

phenomenal. They 

provide business and 

marketing support 

through assigned 

coaches. Additional 

support is only a phone, 

email, or case away, 

and they are prompt 

at responding to issues 

we encounter.” 

– MaidPro Franchisee 

The Little Gym 

Early childhood development 

Oct. 

2016 

$185,750 – 

$436,000 

$75,000 – 

$100,000 

385 

British Swim School 

Swim lessons 

June 

2017 

$40,000 – 

$90,000 

$40,000 – 

$90,000 

44 

CompuChild 

Children's technology education 

Oct. 

2017 

$18,300 – 

$33,000 

$10,000 40 

CLEANING & MAINTENANCE 

* MaidPro — more on p. 35 

House cleaning & maid services 

Oct. 

2017 

$74,560 – 

$204,450 

$75,000 221 

Aire-Master of America 

Commercial hygiene service 

Dec. 

2016 

$39,584 – 

$142,400 

$50,000 111 

* Office Pride — more on p. 33 

Commercial cleaning services 

Oct. 

2017 

$59,500 – 

$107,200 

$60,000 137 

For more information on the companies in this report, visit www.FBR50.com | 13


THE LIST 



CLEANING & MAINTENANCE (CONTINUED) 

Jan-Pro (Master Franchisors) 

Commercial cleaning service 

Oxi Fresh Carpet Cleaning 

Carpet cleaning 

Survey 

Date 

Sep. 

2017 

Oct. 

2016 

Startup 

Investment 

$3,985 – 

$51,105 

$40,000 – 

$60,000 

Cash 

Requirement 

Total 

Units 

$1,000 9000 

$35,900 340 

Anago Cleaning Systems (Master Franchisors) 


Dec. 

2017 

$197,000 – 

$298,000 

$197,000 – 

$298,000 

40 

Rooterman 

Plumbing & drain cleaning services 

July 

2016 

$46,750 – 

$137,600 

$18,000 611 

* The Maids — more on p. 42 

Cleaning & maid services 

March 

2017 

$76,100 – 

$164,650 

$60,000 1208 

“I am very impressed with 

how caring the franchisor 

is and their commitment 

to franchisee success is 

evident in all they do.” 

– Huntington Learning Center Franchisee 

Two Maids & A Mop 


You've Got MAIDS 


Buildingstars 


* Image One — more on p. 43 


EDUCATION 

June 

2017 

June 

2016 

Aug. 

2017 

June 

2017 

$47,200 – 

$127,950 

$40,379 – 

$118,772 

$2,245 – 

$53,200 

$29,750 – 

$103,208 

$30,000 31 

$40,379 78 

$1,000 572 

$15,000 78 

* The Goddard School 

Early childhood education 

July 

2017 

$706,700 – 

$750,700 

$150,000 434 

* Mathnasium 

Math learning center 

April 

2017 

$102,750 – 

$143,610 

$102,750 900 

* The Learning Experience 


April 

2017 

$199,875 – 

$384,150 

$125,000 191 

Huntington Learning Center 

Tutoring services 

Oct. 

2017 

$110,070 – 

$225,650 

$60,000 300 

Online Trading Academy 

Trading/investment education 

Sep. 

2017 

$250,000 – 

$500,000 

$100,000 29 

Top Five Franchise Sectors 

by Median Pre-Tax Income* 

Sector 

Average 

Pre-tax Income 

Median 

Investment 

Business Services $87,500 $112,000 

The Tutoring Center 


Best In Class Education Centers 


Creative World School 


May 

2017 

July 

2017 

Oct. 

2017 

$90,000 – 

$130,000 

$62,800 – 

$121,880 

$600,000 – 

$4,100,000 

$90,000 106 

$62,800 – 

$121,880 

$600,000 – 

$500,000 

59 

30 

Home Services $87,500 $118,000 

FINANCIAL & TAX 

Real Estate $87,500 $267,000 

Senior Services $81,250 $108,000 

Food & Beverage $75,000 $508,000 

* Data based on franchisees owning their 

business for at least two years. Income figures 

are self-reported by franchise owners and not 

verified by Franchise Business Review. 

* Payroll Vault Franchising — more on p. 31 

Payroll services 

Estrella Insurance 

Financial services 

FITNESS 

* Crunch Fitness 

Fitness club 

Aug. 

2017 

Oct. 

2016 

Sep. 

2017 

$22,800 – 

$82,569 

$49,950 – 

$84,000 

$1,200,000 – 

$1,600,000 

$35,750 – 

$82,569 

$25,000 – 

$50,000 

$300,000 – 

$400,000 

40 

113 

197 

Orangetheory Fitness 

Fitness club 

Nov. 

2017 

$327,600 – 

$634,100 

$150,000 722 

9Round 

Kickboxing fitness 

March 

2016 

$66,600 – 

$102,700 

$24,000 445 



Survey 

Date 

Startup 

Investment 

Cash 

Requirement 

Total 

Units 

FITNESS (CONTINUED) 

Baby Boot Camp 

Fitness programs 

Nov. 

2017 

$4,570 – 

$10,800 

$4,570 108 

ILOVEKICKBOXING.COM 

Kickboxing fitness 

April 

2016 

$206,500 – 

$301,500 

$50,000 214 

Burn Boot Camp — more on p. 47 

Women's fitness center 

Oct. 

2017 

$105,630 – 

$168,900 

$100,000 102 

30-Minute Hit 

Boxing & kickboxing circuit 

June 

2017 

$77,000 – 

$121,000 

$25,000 50 

The MAX Challenge 

Fitness programs 

Oct. 

2016 

$112,694 – 

$212,769 

$25,000 91 

Planet Fitness 

Fitness club 

World Gym 

Fitness club 

FOOD & BEVERAGE 

* Kona Ice 

Ice cream/Yogurt/Frozen treats 

Culver’s 

Quick-service 

March 

2017 

Nov. 

2016 

July 

2017 

Aug. 

2017 

$853,390 – 

$2,882,070 

$762,200 – 

$3,212,500 

$120,225 – 

$143,025 

$1,845,000 – 

$4,155,000 

$600,000 1371 

$100,000 213 

$20,000 951 

$350,000 – 

$600,000 

610 

“Burn continually 

introduces me to 

new ways to be 

innovative and creative 

within my location.” 

– Burn Boot Camp Franchisee 

Fazoli’s Restaurants 

Fast casual 

May 

2017 

$1,098,000 – 

$1,739,818 

$250,000 210 

Wings Etc. 

Fast casual 

June 

2017 

$300,000 – 

$780,000 

$300,000 – 

$780,000 

57 

Captain D’s 

Fast casual 

June 

2017 

$771,000 – 

$1,003,000 

$350,000 523 

* Checkers & Rally's 

Quick-service 

May 

2017 

$96,414 – 

$1,501,265 

$250,000 870 

The Wendy's Company 

Quick-service 

June 

2017 

$300,000 – 

$3,000,000 

$2,000,000 6564 

LaRosa’s Pizzeria 

Fast casual 

Tropical Smoothie Cafe 

Fast casual 

Nothing Bundt Cakes 

Snack retailer 

Lenny's Sub Shop 

Quick-service 

Hwy 55 Burgers Shakes & Fries 

Casual dining 

Oct. 

2017 

Nov. 

2017 

May 

2017 

Aug. 

2017 

Oct. 

2017 

$800,000 – 

$1,000,000 

$198,050 – 

$478,550 

$392,875 – 

$545,475 

$188,216 – 

$396,146 

$191,255 – 

$385,155 

$500,000 65 

$125,000 541 

$150,000 168 

$75,000 96 

$125,000 135 

“The franchise system 

overall is fantastic. 

They provide an excellent 

product, advertising, 

advisory, and support 

services.” 

– LaRosa’s Pizza Franchisee 

Zaxby's 

Fast casual 

Nov. 

2016 

$352,000 – 

$664,300 

$300,000 946 

* Hungry Howie’s Pizza & Subs — more on p. 8 

Quick-service 

Nov. 

2017 

$251,375 – 

$495,850 

$100,000 548 

Scooter's Coffee 

Fast casual 

Aug. 

2017 

$334,000 – 

$514,000 

$100,000 172 

The Haagen-Dazs Shoppe Company — 


more on 

p. 35 

July 

2017 

$164,158 – 

$542,408 

$80,000 – 

$200,000 

207 

* Pizza Factory — more on p. 4 & 42 

Fast casual 

Aug. 

2017 

$156,000 – 

$643,500 

$90,000 108 



THE LIST 



FOOD & BEVERAGE (CONTINUED) 

Golden Corral Buffet & Grill — more on p. 40 

Casual dining 

Penn Station 

Quick-service 

Survey 

Date 

Nov. 

2016 

Oct. 

2017 

Startup 

Investment 

$2,120,644 – 

$6,170,713 

$293,102 – 

$593,027 

Cash 

Requirement 

Total 

Units 

$500,000 482 

$300,000 310 

* East Coast Wings & Grill — more on p. 34 

Casual dining 

April 

2017 

$658,875 – 

$1,133,502 

$250,000 35 

Jamba Juice 

Fast casual 

Oct. 

2016 

$201,000 – 

$619,300 

$350,000 953 

Fuzzy's Taco Shop 

Fast casual 

Oct. 

2017 

$597,000 – 

$1,262,000 

$250,000 139 

Biggby Coffee 

Beverages 

Oct. 

2017 

$220,000 $70,000 254 

Questions to Ask Franchisors 

Goodcents Deli Fresh Subs 

Quick-service 

Sep. 

2017 

$156,972 – 

$306,522 

$50,000 – 

$200,000 

80 

To help determine if the franchise you are 

considering is a good investment, ask the 

franchisor the following questions: 

• How long has the franchisor been 

franchising? 

Donatos Pizza 

Quick-service 

Eggs Up Grill 

Fast casual 

Buffalo Wings & Rings 

Fast casual 

July 

2017 

Oct. 

2017 

Jan. 

2017 

$449,000 – 

$667,000 

$510,414 – 

$887,897 

$1,224,000 – 

$3,085,000 

$449,000 – 

$667,000 

$50,000 – 

$100,000 

152 

24 

$300,000 57 

• What is the expertise/experience of the 

executive team? 

Toppers Pizza 

Quick-service 

Aug. 

2016 

$291,666 – 

$527,152 

$150,000 99 

• Is this business financially sound? 

Ask if they can provide three years’ of 

audited accounts and current management 

accounts and have your accountant look 

at them. 

• How many existing franchise owners are 

there? How many franchise owners have 

failed? Why did they fail? 

• What data is there to prove the viability 

of the marketplace? Is there a long-term 

market for the products or services? 

Bahama Buck’s 


* Happy & Healthy Products 


DoubleDave's Pizzaworks Systems 

Quick-service 

Costa Vida 

Fast casual 

Zoup! 

Quick-service 

Sep. 

2016 

April 

2017 

Sep. 

2017 

Sep. 

2016 

June 

2016 

$223,346 – 

$720,825 

$45,000 – 

$90,000 

$115,500 – 

$420,000 

$485,000 – 

$890,000 

$321,400 – 

$609,400 

$100,000 104 

$45,000 – 

$90,000 

$115,500 – 

$420,000 

$485,000 – 

$890,000 

$321,400 – 

$609,400 

65 

37 

39 

87 

• Who are the main competitors and how 

do they compare to the franchise in terms 

of price, quality, delivery, and service? 

• How much is the start-up investment 

and what does it include? 

• How much will you have to pay the 

franchisor on an ongoing basis? 

• What are the financial projections for 

your business? 

HEALTH & PERSONAL SERVICES 

Palm Beach Tan 

Beauty services 

* My Salon Suite 

Private, spacious salon suites 

BioPed Footcare Centres 

Custom orthotics 

Sport Clips — more on p. 48 

Hair cutting 

Dec. 

2016 

Nov. 

2017 

Dec. 

2016 

June 

2016 

$503,070 – 

$811,140 

$395,000 – 

$955,000 

$165,000 – 

$230,000 

$189,300 – 

$354,500 

$250,000 438 

$150,000 68 

$25,000 51 

$200,000 1,740 

• Is there a set territory? How does 

the franchisor prevent its franchisees 

cannibalizing business from each other? 

Fastest Labs 

Drug alcohol & DNA testing services 

June 

2016 

$74,650 – 

$88,900 

$50,000 26 

• How long is the term of the franchise 

agreement? Can you renew it? 

• How long does it take to be up and 

running once the agreement is signed? 

HOME SERVICES 

* CertaPro Painters 

Painting 

Miracle Method Surface Refinishing 

Bathroom & kitchen remodeling 

Jan. 

2017 

Aug. 

2017 

$134,750 – 

$169,500 

$75,000 – 

$138,000 

$80,000 483 

$55,000 – 

$120,000 

141 



Survey 

Date 

Startup 

Investment 

Cash 

Requirement 

Total 

Units 

HOME SERVICES (CONTINUED) 

* HouseMaster — more on p. 40 

Professional home inspections 

Oct. 

2017 

$61,100 – 

$106,150 

$45,000 320 

Budget Blinds 

Custom blinds and window coverings 

Dec. 

2016 

$99,240 – 

$202,070 

$59,950 1077 

* DreamMaker Bath & Kitchen 

Home remodeling 

June 

2017 

$99,745 – 

$288,955 

$200,000 – 

$400,000 

38 

Surface Specialists Systems 


May 

2017 

$43,200 – 

$56,000 

$25,000 45 

Property Damage Appraisers 

Property damage assessments 

Oct. 

2017 

$20,300 – 

$41,950 

$20,300 – 

$41,950 

264 

Shine Window Care & Holiday Lighting 

Window cleaning 

Oct. 

2017 

$23,000 – 

$98,750 

$23,000 – 

$98,750 

21 

Questions to Ask Franchisees 

Garage Experts 

Garage organization 

Bloomin Blinds 

Custom blinds and window coverings 

WOW 1 DAY PAINTING 

Painting 

Tailored Living 

Home organization solutions 

USA Insulation 

Home insulation & weatherization 

California Closets 

Custom closets and organizers 

Sep. 

2017 

June 

2017 

Oct. 

2016 

Sep. 

2016 

Feb. 

2017 

July 

2017 

$48,497 – 

$86,426 

$35,000 – 

$85,000 

$90,000 – 

$130,000 

$131,130 – 

$269,950 

$203,250 – 

$268,500 

$127,500 – 

$377,000 

$30,000 30 

$40,000 40 

$50,000 43 

$124,950 195 

$75,000 38 

$150,000 164 

Before you invest, talk to as many 

franchisees as possible in the brand you’re 

considering. There are many questions 

you may have. Here are some we find 

particularly useful: 

• Did the opening of your business go 

according to plan? 

• How effective and useful was your initial 

training and is the ongoing training? 

• How much support does the franchisor 

give you on a day-to-day basis? 

Go Mini's 

Portable storage 

Oct. 

2017 

$208,441 – 

$396,645 

$200,000 – 

$400,000 

80 

• If you run into problems, does the 

franchisor help you solve them? 

* The Glass Guru — more on p. 37 

Window restoration 

* Kitchen Solvers 


The Grout Doctor 

Grout repair services 

ShelfGenie 

Shelving solutions 

Oct. 

2017 

Aug. 

2017 

Jan. 

2017 

Nov. 

2017 

$64,150 – 

$183,000 

$60,000 – 

$80,000 

$12,000 – 

$40,000 

$70,100 – 

$125,250 

$64,150 89 

$75,000 52 

$10,000 77 

$70,100 – 

$125,250 

172 

• Does the franchisor visit you regularly? 

• How helpful are the operations and 

training manuals? 

• If the franchisor supplies products, 

do they arrive on time and is their 

quality consistent? 

• How long did it take to break even? 

PET SERVICES 

In Home Pet Services 

Pet sitting & dog walking service 

The Dog Wizard 

Dog training 

Sit Means Sit Dog Training — more on p. 36 

Dog training 

Dogtopia 

Dog daycare and boarding 

Sep. 

2017 

Sep. 

2016 

Oct. 

2017 

Oct. 

2017 

$9,200 – 

$35,100 

$47,400 – 

$59,850 

$45,000 – 

$93,850 

$416,032 – 

$1,071,075 

$9,200 – 

$35,100 

$47,400 – 

$59,850 

13 

19 

$45,000 126 

$200,000 60 

• When did you make a profit? 

• What was your first year gross revenue? 

What is it now? 

• Has turnover and profitability been in 

line with what the franchisor told you 

it would be? 

• Does the franchisor facilitate franchisees 

interacting with each other? 

• How helpful are the other franchisees? 

REAL ESTATE 

• What do you wish you had known going 

into business that you did not? 

Keller Williams 

Real estate 

Sotheby’s International Realty 

Real estate 

Oct. 

2016 

Jan. 

2017 

$183,947 – 

$336,995 

$194,650 – 

$627,000 

$183,947 730 

$63,650 – 

$206,000 

607 

• Is there anything you would have done 

differently? 



THE LIST 



REAL ESTATE (CONTINUED) 

Weichert Real Estate 

Real estate 

Better Homes and Gardens Real Estate 

Real estate 

Survey 

Date 

Sep. 

2017 

Jan. 

2017 

Startup 

Investment 

$50,000 – 

$364,700 

$65,170 – 

$540,000 

Cash 

Requirement 

$50,000 – 

$364,700 

Total 

Units 

463 

$100,000 293 

Showhomes Home Staging 

Home staging 

Jan. 

2017 

$45,300 – 

$78,000 

$10,000 55 

ERA — more on p. 3 

Real estate 

Jan. 

2017 

$4,800 – 

$221,900 

$4,800 – 

$221,900 

2370 

* HomeVestors of America — 

Realty renovation 

more on 

inside front 

cover 

Dec. 

2016 

$44,000 – 

$347,250 

$50,000 – 

$55,000 

884 

HomeSmart International 

Real estate 

Oct. 

2017 

$65,500 – 

$205,000 

$50,000 124 

United Country Real Estate 

Real estate 

Sep. 

2017 

$16,290 – 

$42,510 

$15,000 443 

“For 13 years, Home 

Instead has provided 

us outstanding support 

and inspiration to grow 

my business. I couldn’t 

ask for more from 

our franchisor.” 

– Home Instead Senior Care Franchisee 

RETAIL 

* Wild Birds Unlimited 

Nature retailer 

Pinch A Penny 

Pool supplies retailer 

Rhea Lana’s — more on p. 41 

Children’s consignment 

Just Between Friends 

Children’s consignment 

* Big Frog Custom T-Shirts 

Clothing retailer 

Nov. 

2017 

Jan. 

2017 

Feb. 

2017 

Aug. 

2017 

March 

2017 

$146,693 – 

$228,406 

$230,000 – 

$300,000 

$19,050 – 

$38,950 

$32,774 – 

$45,449 

$189,200 – 

$239,200 

$40,000 323 

$230,000 – 

$300,000 

$10,000 – 

$13,500 

238 

85 

$45,000 160 

$50,000 81 

Color Me Mine 

Property painting studio 

March 

2017 

$134,300 – 

$174,800 

$134,300 – 

$174,800 

148 

Mainstream Boutique 

Women's clothing retailer 

April 

2017 

$115,000 – 

$241,500 

$35,000 75 

Family Fare 

Convenience store retailer 

Sep. 

2016 

$33,800 – 

$201,700 

$31,800 87 

Verlo Mattress Factory Stores 

Mattress retailer 

May 

2017 

$228,500 – 

$305,000 

$228,500 – 

$305,000 

59 

SENIOR SERVICES 

* Home Instead Senior Care 

In-home senior care 

Oct. 

2017 

$115,000 – 

$125,000 

$55,000 1095 

* Visiting Angels — more on p. 32 


July 

2016 

$77,985 – 

$102,285 

$43,950 628 

* FirstLight Home Care — more on p. 6 


May 

2017 

$97,681 – 

$141,726 

$65,000 245 

Right at Home 


Feb. 

2017 

$78,250 – 

$137,900 

$150,000 558 

Assisting Hands 


Aug. 

2017 

$70,550 – 

$147,500 

$38,500 111 

* Amada Senior Care 


March 

2017 

$87,710 – 

$174,654 

$80,000 107 

Home Care Assistance — more on p. 23 


Sep. 

2017 

$199,000 – 

$223,950 

$125,000 153 



Survey 

Date 

Startup 

Investment 

Cash 

Requirement 

Total 

Units 

SENIOR SERVICES (CONTINUED) 

* Homewatch CareGivers 


Oct. 

2017 

$83,000 - 

$131,000 

$50,000 198 

* Senior Care Authority — more on p. 39 

Assisted living placement services 

May 

2017 

$52,350 - 

$78,150 

$50,000 45 

* CarePatrol — more on p. 45 

Assisted living placement services 

Nov. 

2017 

$64,649 - 

$84,699 

$75,000 150 

SERVICES 

Precision Concrete Cutting 

Concrete maintenance services 

Feb. 

2017 

$150,000 – 

$176,500 

$150,000 – 

$176,500 

55 

* Weed Man 

Lawn care 

* Two Men and A Truck — more on p. 1 

Moving services 

Truly Nolen of America 

Pest control 

Bin There Dump That 

Residential dumpster rentals 

FRSTeam 

Home restoration 

July 

2017 

March 

2017 

Jan. 

2017 

Feb. 

2017 

Nov. 

2016 

$68,453 – 

$85,513 

$95,000 – 

$666,000 

$50,200 – 

$293,000 

$150,000 – 

$225,000 

$32,000 – 

$380,500 

$50,000 656 

$80,000 – 

$190,000 

392 

$35,000 322 

$150,000 – 

$225,000 

$25,000 – 

$35,000 

106 

56 

“I love that when I’m 

struggling with an issue, 

I can always turn to 

the franchise support 

center for training 

and guidance.” 

– Homewatch CareGivers Franchisee 

Complete Weddings and Events 

Wedding & event services 

Oct. 

2017 

$30,350 – 

$48,650 

$10,000 200 

* Fish Window Cleaning 


Nov. 

2017 

$83,225 – 

$146,200 

$83,225 – 

$146,200 

271 

* Fibrenew 

Leather & vinyl repair services 

Oct. 

2016 

$75,000 – 

$101,800 

$20,000 – 

$100,000 

250 

College Hunks Hauling Junk 

Junk removal services 

March 

2017 

$83,300 – 

$208,000 

$40,000 102 

* Window Genie — more on p. 31 


July 

2017 

$90,800 – 

$140,000 

$50,000 121 

* U.S. Lawns 

Commercial grounds care 

Nov. 

2016 

$53,500 – 

$81,300 

$40,000 267 

Linc Service Network 

Commercial HVAC services 

Feb. 

2017 

$66,350 – 

$136,000 

$66,350 – 

$136,000 

172 

Critter Control 

Wildlife control & removal 

Aug. 

2017 

$12,250 – 

$80,500 

$12,250 – 

$80,500 

102 

Real Property Management 

Residential property management 

Sep. 

2017 

$86,795 – 

$113,795 

$75,000 295 

101 Mobility 

Mobility equipment services 

Aug. 

2017 

$114,060 – 

$210,120 

$100,000 148 

Precision Door Service 

Garage door services 

April 

2016 

$56,960 – 

$510,789 

$50,000 77 

* Mosquito Joe 

Mosquito control services 

Aug. 

2016 

$66,600 – 

$127,500 

$30,000 234 

Signal 88 Security — more on p. 43 

Private security services 

Aug. 

2017 

$73,000 – 

$268,400 

$45,000 369 

Creative Colors International 


July 

2017 

$94,975 – 

$122,250 

$84,000 78 

Leather Medic 


June 

2016 

$49,500 – 

$59,500 

$25,000 27 



THE LIST 



SERVICES (CONTINUED) 

NaturaLawn of America 

Lawn care 

Service Team of Professionals 

Restoration services 

Survey 

Date 

June 

2017 

Sep. 

2017 

Startup 

Investment 

$42,500 – 

$112,650 

$78,600 – 

$138,500 

Cash 

Requirement 

$42,500 – 

$112,650 

Total 

Units 

71 

$56,000 37 

PortraitEFX 

Sports, school & event photography 

Oct. 

2016 

$9,995 – 

$25,000 

$9,995 – 

$25,000 

55 

MarbleLife 

Stone restoration 

April 

2017 

$50,000 – 

$65,000 

$30,000 40 

SPORTS & REC 

“Each day my business 

is more profitable than 

yesterday due to the 

strong support by HQ. 

They are funding lots 

of promos and programs 

so I don't have to.” 

– CruiseOne Franchisee 

American Poolplayers Association 

Pool league 

Kampgrounds of America/ KOA 

Camping services 

* Pinot’s Palette 

Paint & sip 

APEX Fun Run 

School fundraising program 

* Yogi Bear's Jellystone Park — more on p. 27 

Camping services 

Rockin' Jump 

Indoor trampoline arena 

Sep. 

2017 

Oct. 

2016 

May 

2017 

April 

2016 

March 

2017 

July 

2017 

$20,070 – 

$28,090 

$27,500 – 

$4,462,925 

$63,400 – 

$204,200 

$106,000 – 

$138,700 

$100,000 – 

$2,000,000 

$1,404,000 – 

$2,907,500 

$20,070 324 

$7,500 481 

$80,000 188 

$40,000 89 

$200,000 84 

$400,000 32 

Wine and Design 

Wine & painting studio 

June 

2016 

$46,160 – 

$95,000 

$50,000 76 

TECHNOLOGY 

TeamLogic IT 

IT services 

March 

2017 

$160,000 $60,000 135 

TRAVEL & HOSPITALITY 

* CruiseOne — more on p. 44 

Travel agency 

Oct. 

2017 

$3,245 – 

$21,850 

$3,500 1159 

* Cruise Planners 

Travel agency 

June 

2017 

$10,495 – 

$22,667 

$10,495 2433 

Expedia CruiseShipCenters 

Travel agency 

March 

2017 

$150,000 – 

$250,000 

$100,000 225 


TM


FRANCHISE PLAYERS 

Athletes Turn to Franchising 

We’ve long been associating athletes with specific 

brands they agree to represent in advertisements 

and sponsorships. Michael Jordan is still the first to 

come to mind for many. Tom Brady, Roger Federer, 

and Danica Patrick are just a few of the other names 

often associated with well-known brands. But these 

are often strictly a marketing initiative and not a true 

reflection of products and services the athletes decide 

to use and endorse organically. 

The same cannot be said for athletes investing in a 

franchise business. In fact, in many ways it’s quite the 

opposite. Pro athletes, like others earning a sizeable 

income, need to find smart ways to protect and 

Redskins Tight End Vernon Davis chose 

invest their assets. Increasingly, we see some athletes 

Jamba Juice as his franchise investment. 

turning to business ownership — and specifically 

franchise ownership — as a way to combine that 

financial security with brands and products they’re 

passionate about. 

The roster of pro athlete franchisees includes current and retired players across a 

wide swath of sports, with the NFL seemingly being the most likely to produce the next 

franchise owner. Drew Brees, current and long time New Orleans Saints quarterback, 

owns several locations of franchise giant Jimmy John’s, as well as a number of the 

regional Louisiana-based Walk-On’s Bistreaux and Bar. Keyshawn Johnson, a wide 

receiver best known for his time with the New York Jets and Tampa Bay Buccaneers in 

the 1990s and 2000s, is the owner of multiple Panera Bread franchise locations. 

Outside of the NFL, we identified a number of additional well-known pro athletes who 

have turned to franchising as an investment opportunity. NBA legends Magic Johnson 

(T.G.I. Friday’s franchise owner) and the aforementioned Shaquille O’Neal (Five Guys 

and Auntie Anne’s franchise owner) top the list in terms of name recognition. Jamal 

Mashburn and his portfolio of Outback Steakhouses and Papa John’s locations trails not 

far behind. 

Jamba Juice is one of just a handful of brands that can boast pro athlete franchise 

owners and a spot on Franchise Business Review’s list of the Top 200 Brands for 2018. 

In fact, Jamba Juice’s franchisee network includes both tennis star Venus Williams and 

Washington Redskins tight end Vernon Davis. 

“Franchising is a smart choice because all of the heavy lifting has been done. The 

brand is proven, the concept works, and people value the products,“ Davis told Franchise 

Business Review about what inspired him to choose to open a franchise business. 

Of course, there is more to the decision than simply the franchise business model. 

Investors are then faced with the multitude of brands from which to choose. For many, it 

comes down to an alignment of values and interests. 

“Jamba is the right brand for me because they care about what I care about: healthy 

living, active lifestyle, and community service,“ explained Davis. The brand has been 

effective at engaging consumers with these tenets, leading to a captive audience, loyal 

customers, and, ultimately, more satisfied franchise owners. 

It should be noted that the franchise experience for pro athletes and other celebrities 

is likely to be different than that of most franchisees. Some, especially those still active in 

their respective sports, will take more of an absentee owner role, with a business partner 

or general manager handling the day-to-day and back office responsibilities of the 

business. And for those who do have the time and inclination to stay involved, leveraging 

star power to help market their business and the brand at large may be a more impactful 

use of their resources. 

Still, it’s important to note that franchising has become a popular way for athletes to 

not only invest their earnings in a business with a strong opportunity for high returns, 

but also as a way to further connect with their fans and local communities, through the 

brands, products, and initiatives that matter most to them. 

Photo courtesy of Jamba Juice. 


“Our goal is to be as transparent as possible,” 

shared Jim Westover, VP of Operations at 

Yogi Bear’s Jellystone Park Camp-Resorts. 

“We have an experienced team that educates 

candidates on profitably operating a Jellystone 

Park. We provide research and site demographics 

for each location, conduct prospective 

owners’ workshops onsite at a park, and invite 

candidates to our annual franchise meeting 

where they interact with current owners.” 

Talking with franchisees is an import step 

in your franchise research. Most franchisees 

will be very honest about their business experience, 

and the challenges they’ve faced and 

overcome to grow their business. 

“We encourage our candidates to read 

through our franchisee survey from Franchise 

Business Review, as it covers a lot of what 

ownership entails,” adds Westover. 

“Our franchise candidates are carefully 

vetted before awarding them with a license 

to join the Ohana to ensure a good fit for all,” 

says Office Evolution’s Hemmeter. “We insist on 

multiple validation calls with our existing franchisees 

so that candidates get the story from the 

mouths and minds of their future peers, not just 

a Franchise Disclosure Document.” 

Speaking with franchisees will provide 

you with great insights on the business you 

are considering. But don’t just stop there. Get 

out and visit franchise locations. Speak with 

employees and customers. Volunteer to work 

for a franchisee for a few days, and really get to 

know what goes on inside the business. 

“We provide potential franchisees the 

opportunity to completely immerse themselves 

in our brand by spending time in our 

restaurants, getting to know other franchisees, 

and our leadership team,” says Angela Coppler, 

Director of Franchise Development at 

The Wendy’s Company. “Our intent is to 

form a relationship with a partner that shares 

our brand values, business goals, and desire to 

drive sustainable growth and success.” 

UNDERSTANDING COMPETITIVE 

STRENGTHS AND CHALLENGES 

Every successful franchise business has its 

own unique competitive advantages. Understanding 

what these advantages are, and how 

they will apply in your local market also needs 

to be part of your homework. 



The best franchise companies are innovative and 

embrace constant change as part of their culture. 

Others, are slow to embrace and adapt to change, 

which in some cases can be lethal. 

FEATURED 

Franchisee 

Franchise companies are the experts at 

whatever business they are in, and they can 

help train you and support you in that business. 

However, you need to be the local market 

expert. How many potential customers are in 

your area and how will you attract them? Who 

are your competitors and how successful are 

their businesses? 

“The Payroll Vault brand is very community 

and client service focused,” says Manning. 

“We leverage the available local resources and 

take a consultative interest in the people and 

businesses we serve and make it part of our 

culture. Payroll Vault’s vision says it best… 

We are focused on being the most recognizable 

payroll outsourcing company with the 

highest customer satisfaction." 

The food sector is one of the largest and 

most popular in franchising—yet also one of 

the most challenging when it comes to competing 

for consumers’ dollars at the local level. 

“As I look at the vast choices in our market 

segment, it’s tough to isolate differentiators,” 

says DoubleDave’s Pizzaworks Director of 

Franchise Development, Tim Williams. “What 

we are is authentic, following one of our core 

values of being adventurous, creative and 

open-minded. We build a positive team and 

family spirit through a creative and fun atmosphere, 

delivering WOW through service.” 

GROWTH AND CHANGE 

Most franchise agreements are at least five 

to ten years in length—some longer. When 

you are exploring franchise opportunities, it’s 

also important to understand the long-term 

growth plans of the brand, as well as how the 

industry may change in the years ahead. 

Change is constant in franchising. New 

technologies have helped make businesses 

much more efficient and effective. Some have 

even completely changed industries overnight 

(think Uber). 

How might the business that you are thinking 

about opening be impacted—both positively 

and negatively—by new technologies and 

other changes? The best franchise companies 

are innovative and embrace constant change 

as part of their culture. Others, are slow to 

embrace and adapt to change, which in some 

cases can be lethal (think Blockbuster). 

“We’ve been operating for 30-plus years, 

so we understand the importance of making 

changes related to design, technology, operations, 

etc. to stay current with our franchisee 

and customers’ expectations,” explains CEO 

Mary Jane Riva at Pizza Factory. “We have a 

team member dedicated to strategizing for our 

growth, and this includes mapping out where 

and when advancements occur. As we make 

changes, we want to improve the customer 

experience, while also staying true to who we 

are—We Toss’em, They’re Awesome!” 

“For the past few years technology has not 

only improved our organizational efficiency, 

but we can also leverage technology to support 

opportunity for the business clients and their 

staff that we support with payroll services,” 

shared Payroll Vault’s Manning. “Our ‘Why’ 

statement is ‘Re-Defining How Small Business 

Does Payroll’. That puts us in great position 

to evaluate change and find the opportunity 

behind it to help others be more successful in 

the future.” 

A FINAL WORD OF ADVICE 

We know that your head is spinning—full of 

questions about taking the leap to franchise 

ownership. To that end, we asked a number of 

franchise executives what tips and advice they 

have for franchisee candidates. 

“I am often asked what skills it takes to be 

successful with a Payroll Vault franchise business, 

and the answer is simple—the skill to see 

and learn new skills under a clear vision,” says 

Manning. “Success leaves clues, and those 

clues are the foundation to your future success. 


Carol White 

Home Care Assistance 

Prescott, Arizona 

Franchisee since 2015 

What was it about the franchise model and or 

leadership that led you to purchase it? At first I 

was drawn to the leadership. The founders’ story 

resonated with me because I, too, had difficulty 

finding good quality care for my mother who had 

vascular dementia. I liked the fact that corporate 

had a youthful executive team and was on the 

cutting edge with evidence-based proprietary 

programs for seniors. And finally, I was drawn to 

the business model. I liked the focus on private 

pay clients who could afford quality care, the 

retail storefront and large territories with room to 

grow. In the end, it was a leap of faith because I 

had never owned my own business. 

What do you like most about your job? I’m proud 

to be a small business owner creating jobs in the 

community and providing a higher standard of 

care to seniors. Because I’ve hired a professional 

staff, I’m able to devote most of my time working 

“on the business” instead of “in the business”. 

How did you fund your franchise? I established 

my business as a C-Corp and funded it via 

Rollovers as Business Startups (ROBS). It was 

a way to invest funds from my 401(k) without 

paying early withdrawal penalties or taxes. 

What advice do you have for prospective 

franchise buyers? Follow the model, listen to 

your franchise coach, and take every opportunity 

to learn by attending the conventions and 

regional meeting and by listening to the 

webinars. 

For more information about Home Care 

Assistance opportunities, call (888) 834-3844 

or visit franchise.homecareassistance.com. 



— Find the best funding option for you by visiting the Franchise Financing section of FranchiseBusinessReview.com. — 

Funding Your Franchise: You Have Options 

Jeremy Ames, President & Co-founder of Guidant Financial, contributed to this artcle 

There are a few significant differences in financing a multi-unit 

franchise versus a single unit, though many of the same financing 

solutions will work for both. Aside from the usual cash, credit cards 

or even asking for financial support from family and friends, 

the most common methods used to finance multi-unit franchise 

purchases include loans from the Small Business Administration, 

401(k) business financing, unsecured loans and portfolio loans. 

Here’s what you need to know about each: 

SBA Business Loans 

Loans from the Small Business Administration (SBA) are one of the 

most popular financing methods for business owners of all kinds, from 

start-ups to franchises. SBA business loans are not directly from the 

SBA. Rather, the SBA encourages banks to lend to small business owners 

with preferable terms and low interest rates. In return, the SBA 

covers 75 to 85 percent of the loan for the bank if the loan defaults. 

This creates a win-win situation for both the lender and borrower. 

When it comes to multi-unit franchises, SBA lenders usually look 

at each individual unit and also at the collective performance of all the 

units. Most lenders want to see at least two years of profitable tax 

returns with the initial business prior to applying for funding for 

another location. The sooner the business becomes profitable and the 

stronger a borrower is, the more flexible lenders are. For example, if 

the borrower shows a strong credit score, has prior business experience 

in the industry and is able to put down a significant down payment 

(more than 20 to 30 percent), the bank may be willing to approve 

funding for more than one location simultaneously. 

SBA Loan Eligibility Requirements 

• 20 percent down payment for an existing business purchase 

or 30 percent for a start-up 

• 640+ credit score 

• Personal collateral required 

• Industry experience preferred 

• Secondary income preferred 

401(k) Business Financing 

With 401(k) business financing (formally known as Rollovers for 

Business Start-ups or ROBS), you can use up to 100 percent of funds 

from an existing retirement account to buy or start a small business 

or franchise without taking a taxable distribution or getting a loan. 

Funding through ROBS has been an option since the Employee 

Retirement Income Security Act passed in 1974, and it’s growing in 

popularity. 

Since ROBS doesn’t involve taking a loan, there are no monthly 

payments or interest rates, and there are no collateral or minimum 

credit score requirements. ROBS can also be used in combination with 

an SBA loan, allowing business owners to use retirement funds as the 

down payment for the loan. 

The process for funding a single-unit franchise versus multiple 

units is the same with 401(k) business financing. You can either roll 

100 percent of your retirement funds during the initial transaction to 

use for one or multiple units, or choose to use a lesser amount initially 

to open the first location, then complete another rollover when 

you’re closer to opening your second location. However, there are 

timing considerations to take into account, especially if you plan to 

open multiple units within the first two years. In this case, you may 

choose to open your first location using an SBA loan, then use ROBS 

as the down payment for a second loan so you can show lenders 

strong liquidity. 

ROBS Eligibility Requirements 

• At least $50,000 in a rollable retirement account 

• No minimum credit score requirements 

• No down payment needed 

Unsecured Loans 

If you don’t want to jeopardize personal property in order to obtain 

financing, unsecured loans provide up to $150,000 without any collateral. 

Unsecured loans work like small business credit cards, consisting 

of multiple lines of revolving credit that can be used and paid back 

as needed. But instead of relying on collateral, lenders look at your 

creditworthiness to secure the loan. As such, a high credit score and 

solid borrowing history is necessary. 

Unsecured loans have no use-of-proceeds requirements, so the 

funds can be used for your first franchise location or subsequent units. 

It’s important to note that this type of loan shows up as revolving 

credit on one’s credit report and can have a meaningful impact on a 

credit score, especially if payments are not made on time. For that 

reason, we recommend using unsecured loans as a last resort and only 

as a short-term financing solution. 

Unsecured Loan Eligibility Requirements 

• 690+ credit score 

• Credit utilization rate below 50% 

• Minimal recent credit inquiries 

• No recent derogatory comments on your credit report 

Portfolio Loans 

If you own stocks, bonds, mutual funds or other eligible securities, you 

can borrow up to 80 percent against the value of your portfolio without 

having to liquidate your holdings. Portfolio loans, also referred to as 

stock loans or securities-based lending, work like a revolving line of 

credit—allowing you to finance a business or franchise by borrowing 

(and repaying) at will. Because of this, they’re ideal for financing multiunit 

franchises as you can use as much as you need, pay it back, and 

then borrow again when you’re ready to move forward with additional 

locations—all without getting a new loan. 

For a detailed walkthrough on funding your franchise, visit www.FranchiseBusinessReview.com/Toolkit 




“Be actionable and willing to execute 

proven methodologies,” continued Manning. 

“Look at entrepreneurship as an adventure, 

and the satisfaction you receive from the journey 

will naturally emerge. When you thrive 

on the entrepreneurial experience it is easy 

to love your career path and the work you do 

everyday.” 

“There is no such thing as too much 

research,” says Westover of Yogi Bear’s 

Jellystone Park. “Whether you are a potential 

operator or investor, make sure the brand 

is a good fit both personally and financially. 

Talk to as many franchisees as possible. Franchise 

Business Review surveys, which provide 

financial insight as well as feedback on how 

franchisees feel about the brand, are great 

resources.” 

Tim Williams put it this way: “I would 

say make sure your franchise opportunity 

has a well established management training 

program and continuing support. At Double- 

Dave’s Pizzaworks, we have a well designed 

and extensive six-week management training 

program that we offer to either a new franchisee 

to help learn the ropes or an existing 

franchisee that needs additional support.” 

And finally, from Mark Hemmeter at Office 

Evolution, “Don’t rush… take your time to 

determine what is important to you and seek 

out the opportunities that can provide them. 

Emerging brands can be great ground floor 

opportunities; so don’t discount them in favor 

of over-saturated, mature brands. 

“Stay away from fad businesses and those 

that are prone to high fluctuations during 

recessionary times,” continued Hemmeter. 

“Be sure you are capitalized properly to 

ensure you can get through the ramp up stage 

to profitability. Find a franchisor that is operating 

company-owned locations in tandem 

with their franchise locations so they can test 

thoroughly before rolling out new initiatives.” 

Great advice from some of the best in the 

industry! Take your time, do your homework, 

talk to franchisees. In the end, invest in a 

business that you are passionate about and 

gets you excited. 

We wish you the best of success! 

Check out these additional resources at 

www.FranchiseBusinessReview.com for more 

information: Why Franchising? and Getting 

Started in Franchising. 

Franchisee Satisfaction Snapshot: 

Top 200 Franchises vs. All Other Franchises 

FBR’s Top 200 

All other franchise brands 

I enjoy being part of this organization 

77 

87 

I respect my franchisor 

My franchisor operates with a high level of honesty and integrity 

73 

72 

86 

85 

Investment in this business has been consistent with my expectations 

56 

69 

Overall satisfaction with franchise 

54 

71 

Overall rating of franchisor and opportunity 

55 

74 

Would you “do it again” knowing what you know today? 

64 

80 

Would you recommend this franchise to others? 

68 

85 

0 10 20 30 40 50 60 70 80 90 100 

Score on 100-Point Scale 

* Scores represent the weighted Franchise Satisfaction Index (FSI) calculated using benchmarking data from approximately 

28,000 individual franchise owners. 



LEGAL PERSPECTIVE 

All franchise companies operating in the U.S. are required by law to provide the Franchise Disclosure Document (FDD) 

to prospective franchisees who are seriously considering investing in their franchise opportunity. 

Once you narrow down your franchise choices, it is advisable to hire a franchise lawyer to help you understand the specific 

details of a franchise system’s FDD and their franchise agreement. For this publication, Franchise Business Review 

has teamed up with an experienced franchise law firm to offer some insights into the legal nuances of the FDD. 

Reviewing and Assessing 

the Franchise Disclosure Document 

By Richard L. Rosen and Michelle Murray-Bertrand 

Richard L. Rosen is the Managing Member and Michelle Murray-Bertrand is an Associate 

at the Richard L. Rosen Law Firm, PLLC. 

For a person with entrepreneurial aspirations, 

but who does not have the business experience 

(or the desire) to develop and institute 

a sustainable business model from scratch, 

franchising has become the “go to” option. 

In the typical franchise model, the franchisee 

acquires the right to operate a business under 

an established brand name (usually a federally 

registered trademark), using a market 

tested business model that is supported by the 

franchisor on an ongoing basis, in exchange 

for the payment of: (i) an initial franchise fee; 

and (ii) continuing royalties and marketing 

contributions. 

In theory, (but not always in fact), franchising 

takes out “some” of the hard work 

necessary for starting a business from scratch, 

which is why it is such an enticing option. 

However, the franchise option comes with a 

variety of risks, many of which are statutorily 

required to be disclosed to prospective franchisees 

in the form of a Franchise Disclosure 

Document known as the FDD. 

FDD disclosures are heavily regulated 

on both the federal and state level. On the 

federal level the Federal Trade Commission 

regulates franchising via the FTC Franchise 

Rule, which was first enacted in 1979 and was 

amended in 2007. Under the FTC Franchise 

Rule, franchisors are mandated to provide a 

prospective franchisee with certain material 

information prior to the sale and purchase of 

a franchise. 

In the FDD this information is disclosed 

under twenty-three (23) categories that are 

referred to as “Items”. Under these twentythree 

(23) Items, a franchisor must disclose, 

among other things: 

• certain background information 

about itself, its parent, predecessor(s) 

and affiliates; 

• the franchisor’s key executives (including 

sales and operations managers and brokers) 

and describe their business experience; 

• all material prior (going back 10 years) and 

pending litigations in which the franchisor, 

its predecessor(s), parent and affiliates as 

well as the key executives were (or are) 

involved (including, lawsuits pertaining to 

state and federal injunctions, and/or felony 

convictions of key executives); 

• all past and present bankruptcies involving 

the franchisor, its predecessor(s), parent 

and affiliates as well as its key executives; 

• the initial franchise fee and all recurring 

or occasional fees associated with operating 

the franchised business; 

• an estimate of the franchisee’s initial 

investment necessary in order to 

commence operations, which includes 

the expenses payable under the franchise 

agreement as well as other costs (such as, 

rent, construction, furniture/fixtures, 

signage, training, legal and accounting fees, 

computers, etc.) that are necessary to open 

the franchisee’s franchised business; 

• the franchisee’s principal obligations 

disclosed in the FDD or provided for in the 

franchise agreement and other agreements; 

• franchisor’s obligations under the franchise 

agreement to provide assistance to the 

franchisee; 

• the assigned territory and any sales 

restrictions within that territory; and 

• financial performance representations 

(such as, past or projected revenues or 

sales, gross income, net income or profits) 

and representations about the actual or 

potential financial performance of its 

franchised and/or franchisor-owned units, 

if the franchisor so elects. 

In addition to the information about the franchisor 

and its key executives, the FDD includes, 

as exhibits, the form of franchise agreement 

and multi-unit development agreement that 



will govern the franchise relationship as well as 

descriptions of their key provisions. 

To protect the prospective franchisee, the 

franchisor is prohibited from meeting with, 

taking money from, or entering into an agreement 

with the prospective franchisee for a 

period of 14 days (for New York, a period of 10 

business days) following the date the prospective 

franchisee receives the franchisor’s FDD. 

All states follow the FTC Franchise Rule 

and require that franchisors operating in their 

states prepare an FDD with the requisite disclosures 

and exhibits. Some states, however, 

take it a step further. 

In approximately 15 states (called “registration 

states”), the franchisor and the disclosure 

document must be registered and approved 

by the appropriate state agency before the 

franchisor can commence any franchise sales 

activities. In other states, commonly referred 

to as “relationship states”, the state: 

• governs the franchisors’ ability to terminate 

or refuse renewal of the franchise agreement, 

by requiring that a franchisor have 

“good cause” to terminate or not renew a 

franchise agreement; 

• imposes restrictions on transfer; 

• grants franchisees the right to form an 

association with other franchisees in the 

same system; and 

• obligates the franchisor to repurchase 

inventory upon the termination or expiration 

of a franchise. 

While these state and federal laws appear 

complex, they were enacted to prevent franchisors 

from engaging in unfair and deceptive 

practices in the offer and sale of franchises, 

which, in turn, enables prospective franchisees 

to make an informed investment decision 

about the purchase of their franchise. 

Although the FDD is primarily viewed as a 

disclosure document, upon which prospective 

franchisees may rely in deciding on whether 

or not to make such a life-altering investment, 

the FDD is also a liability document which 

may subject franchisors, in violation of federal 

or state franchise laws, to civil and criminal 

penalties. 

If a franchisor violates the FTC Franchise 

Rule, such violation constitutes a violation of 

the U.S. Federal Trade Commission Act, and 

grants the FTC the right to sue franchisors 

in federal court and seek any or all of the 

following remedies: (i) civil penalties of up to 

$11,000 per violation; (ii) injunctions enjoining 

violations of the FTC Franchise Rule, 

including barring franchise sales in the United 

States; and (iii) restitution, rescission, or damages 

on behalf of the affected franchisees. 

On the state level, a franchisor who has 

violated the state’s disclosure and/or registration 

statute may be subject to an investigation 

that can lead to civil proceedings against the 

franchisor and, in some instances, its principals 

or other “responsible persons”. Under 

these proceedings the state may seek an array 

of remedies (including, but not limited to: (1) 

rescission of the franchise agreement; (2) payment 

of restitution, and/or fines; (3) obtaining 

an injunction; (4) the recovery of attorney’s 

fees; and (5) prohibiting the franchisor from 

offering and selling franchises in that state. 

Some violations of state disclosure and/or 

registration statutes can give rise to criminal 

liability for the franchisor and potentially its 

principals, directors, officers and/or senior 

management, if such person(s) participated 

in the prohibited conduct. Unlike the federal 

law, which only grants causes of action to the 

federal government, disclosure/registration 

states allow aggrieved franchisees to bring a 

private right of action against the franchisor, 

most commonly an action for rescission of the 

franchise agreement (which puts the parties 

back to where they were before they signed 

the agreement) and/or an action for actual 

damages (including, reasonable attorneys’ fees 

and expenses). 

The FDD is the window into the operations 

of the franchisor, and it is important that it is 

read carefully by both the prospective franchisee 

and by an attorney who is well versed in 

franchise law, who can give prospective franchisees 

guidance in their hopes of becoming 

entrepreneurs. 

Franchise Business Review also offers an 

inexpensive, on-demand video series within 

our Franchise Buyer’s Toolkit. Our toolkit 

provides an in-depth breakdown of the FDD, 

as well as resources to help you figure out 

how much money your new business might 

make, how to finance your franchise business, 

and advice on hiring a franchise attorney. 

All this is available online www.Franchise 

Business Review.com/Toolkit. 

FEATURED 

Franchisee 

Ronnie 

Bowyer 

Yogi Bear’s Jellystone Park 

Burleson, TX 


What was it about the franchise model and/ 

or leadership that led you to purchase it? 

There were three main things that attracted me 

to Yogi Bear’s Jellystone Park: Brand recognition, 

a track record of increasing revenue system 

wide, and the abundance of guidance, coaching, 

experience and wisdom. 

What do you like most about your job? 

The people. Being part of Jellystone we are able 

to provide a catalyst to bring families together. 

I love being able to work with a staff that 

expands generations. 

How did you fund your franchise? 

Did you receive any discounts/incentives? 

At the time we joined there were no fees, 

as LSI/Jellystone was celebrating their 

40th anniversary. 


franchise buyers? What do you wish you 

had known prior to going into franchising? 

I would recommend anyone considering buying 

a franchise do their homework. By this I mean 

calling current franchisees and asking them every 

question you can think of. We also visited other 

parks and asked a ton of questions. We did our 

“homework” prior to signing so we felt that we 

knew exactly what we were doing. I just wish we 

had found Jellystone sooner. 

For more information about Yogi Bear’s 

Jellystone Park opportunities, call (240) 675- 

7901 or visit www.jellystonefranchise.com. 



HALL 

OF 

FAME 

Franchise 

11 Franchises Enter Our Hall of Fame 

Business Review’s Franchise Hall of Fame 

highlights brands that reach the remarkable milestone 

of being rated among the best franchise opportunities 

10 or more times. 

This year, we are proud to induct 11 wonderful 

companies, each having demonstrated an ongoing 

dedication to the success and satisfaction of their 

franchise owners. 

Happy and Healthy 

(2009-2018) 

Home Instead Senior Care 

(2009-2018) 

Weed Man USA 

(2006, 2009-2015, 2017-2018) 

“Many H&H franchisees 

have been in business for 

15, 20 years or more! That 

longevity demonstrates our 

commitment to treating our 

franchisees like family. We 

do EVERYTHING we tell them 

we will do. Providing ongoing 

support and encouragement 

as a committed partner 

to their success is our 

top priority.” 

Linda Kamm, 

Owner 

“At Home Instead Senior Care, we are dedicated 

to providing franchisees the resources they need 

to train and develop leaders in management and 

caregiving. This enables our franchises and their 

teams to succeed in our mission of enhancing 

the lives of older adults and their families.” 

“We’ve always been focused 

on unit-level profitability. 

Because we grew up in lawn 

care, we are very much in 

tune with where you need to 

have your [financials]. One of 

the big benefits of being part 

of a franchise system is that 

you are never alone; you have 

partners that are there for 

you and always looking for 

ways to make your business 

profitable.” 

Jennifer Lemcke, 

COO 

Jeff Huber, 

CEO 



Ronn Cordova, 

Vice President, 

Development 

“The Maids International…dedication to our franchisees success is our first 

priority. With a solid, established executive experience with earning power, 

we commit the resources including on-going coaching, mentorship from 

established franchisees and peer groups which keep our franchisee family 

members engaged and growing.” 

“We are committed to surveying our network annually with Franchise 

Business Review. Sustained growth results from a franchisor prioritizing the 

needs of franchisees throughout the lifecycle of their business, and the FBR 

survey is an objective way to measure the results of our support.” 

Dave Mattson, 

CEO & President 

Additional Inductees: 

“We benchmark ourselves against the industry. It’s nice to know where 

we stand compared to other franchises because all franchisors are islands 

amongst ourselves. All franchisors worry about growing their franchise 

organization, but most never really try to figure out where they stand 

against the industry.” 

Home Care Assistance 

(2008-2009, 2011-2018) 

The Maids 

(2008-2016, 2018) 

Homewatch CareGivers 

(2008-2016, 2018) 

Sandler Training 

(2008-2009, 2011-2018) 

Precision Concrete Cutting 

(2006, 2010-2018) 

Julie R. Smith, 

President & Chief 

Executive Officer 

Franchises on FBR's 

Best of the Best List 

for 10 or More Years 

Their consistent placement 

highlights their commitment 

to their franchisees. 

ActionCOACH 

AdvantaClean 

Aire-Master of America 

American Poolplayers Association 

Anago Cleaning Systems 

Budget Blinds 

CertaPro Painters 

Christian Brothers Automotive 

FASTSIGNS 

Happy & Healthy Products, Inc.* 

Home Care Assistance* 

Home Instead Senior Care* 

HomeVestors of America 

Homewatch Caregivers* 

HouseMaster 

Jan-Pro Cleaning Systems 

Kampgrounds of America/ KOA 

MaidPro 

Mathnasium 

Miracle Method Surface Refinishing 

Murphy Business & Financial 

Office Pride Commercial Cleaning Services 

Our Town America 

Palm Beach Tan 

Paul Davis 

PIP Printing & Document Services* 

Precision Concrete Cutting* 

Proforma* 

Sandler Training* 

Sir Speedy 

Snap-on Tools 

Sotheby's International Realty 

Surface Specialists Systems* 

TeamLogic IT 

The Maids* 

Truly Nolen of America 

Two Men and A Truck 

Weed Man* 

Wild Birds Unlimited 

PIP Printing & 

Document Services 

(2008-2016, 2018) 

Proforma (2009-2018) 

Surface Specialists Systems 

(2006, 2008, 2011-2018) 

* First year on The List 


SPECIAL REPORT: Top Franchises // MARKETPLACE 

ADVERTISING & SALES ADVERTISING & SALES AUTOMOTIVE 

Discovery Map 

Startup Investment: $35,250 – $44,950 

Cash Requirement: $50,000 

Total Units: 134 

Discovery Map International is the nation’s 

leading map and guide publishing franchise. 

We are recognized as an integral player in the 

marketing, travel and tourism industry. 

Publishing maps since 1981, we’ve spent 

considerable time and resources developing our 

franchise system. Along the journey we have 

learned a fair bit about creating maps, selling 

ads, and building economies of scale. With our 

comprehensive training and support, we provide 

you with a head start on your road to a successful 

franchise. 

With our recent expansion in Europe the 

possibilities are endless. The journey starts here. 

For more information on Discovery Map 

opportunities, call (802) 316-4060 or visit 

www.discoverymapfranchise.com/FBR. 

Town Money Saver 


Cash Requirement: $5,000 – $12,000 


Since 1992, Town Money Saver has offered local 

business owners high-quality advertising that 

attracts repeat customers and maximizes their 

return on investment. This hometown approach 

leads to lasting relationships with advertisers, 

which is the foundation of what we do. With our 

Performance Awarded Franchise Opportunity, you 

can earn your own business without fees. Show 

us you are the right fit, and we will give you the 

tools and support to effectively operate your 

business. As a Town Money Saver franchisee, you 

can make a difference to your customers, to your 

town, and to your life. 

For more information on Town Money Saver 


www.tmsfranchising.com. 

Snap-on Tools 



Total Units: 4,852 

Snap-on Incorporated is a leading global 

innovator, manufacturer, and marketer of 

tools, diagnostics, and equipment solutions 

for professional users. Product lines include 

hand and power tools, and are sold through 

its franchisees, company-direct sales, and 

distributor channels, as well as over the internet. 

For more information on Snap-on Tools 

opportunities, call (877) 476-2766 

or visit www.snaponfranchise.com. 

The Nation’s Premier New Mover Marketing Franchise 

INDUSTRY INNOVATOR FOR OVER 45 YEARS 

Our Town America 

ANNIVERSARY 

Helping Local Businesses Connect with 

New Customers & Helping New Movers 

Adjust to their New Community 

Top Franchise for Veterans • Top B2B Franchise • Top Multi-Unit Franchise • Top Innovative Franchise 

• Rated Top 50 Franchise for 13 Years 1 

• Quick Ramp Up 

• Home-based 

• Flexibility 

Quality of Life 

• Scalable Business 

• Residual Income 

• Low Overhead 

• Sales & Service 

No Production 

• Enhanced Mobile App 

• FBR 10-year Hall of Fame 1 

• FBR All-time Top Company 1 

800.497.8360 X236 • ourtownamerica.com 

Ask us 

about our 

Veteran 

Discount! 

Our Town America, A Franchising Corporation 

13900 US Highway 19 N | Clearwater, FL 33764-7238 

MN Residents: Minnesota Franchise Registration No: F-6498 (Unit); F-7645 (RD) 

NY Residents: This advertisement is not an offering. An offering can only be made 

by a prospectus filed first with the Department of Law of the State of New York. 

Such filing does not constitute approval by the Department of Law. 1 www.FranchiseBusinessReview.com 

FR-20171128-FBR 


BUSINESS SERVICES 

“We’re just excited to do something for ourselves where we have the power to 

create our own success and make a real impact on the community every day.” 

- Brent & Melissa Windsor, Owners of Window Genie of the East Valley 

Office Evolution 




Office Evolution is a fast-growing franchise 

providing executive suites, flexible office 

spaces, virtual offices and professional business 

services to independent professionals and small 

businesses. We are ideal for entrepreneurs 

looking for a scalable business that creates 

recurring revenue: 

• Residual income from clients that typically 

remain members for years. 

• High-growth industry. Demand for flexible and 

virtual office space is exploding in popularity. 

• Multiple revenue streams from executive suites, 

meeting rooms and other services. 

• Semi-absentee model allows franchisees to 

focus on growing. 

For more information on Office Evolution 


www.officeevolutionfranchise.com. 

LET THE POWER OF THE GENIE WORK FOR YOU 

• 23 year old proven business model 

• Multiple services, multiple revenue streams 

• Protected territories 

• Top low-cost franchise 

• Top mobile, home-based franchise 

• Subsidiary of Dwyer Group® 

Call to learn more! 800.700.0022 WindowGenieFranchise.com 


Maidpro 




MaidPro prides itself on its proven 

groundbreaking technology, creative marketing, 

established brand identity, and stellar support 

to its franchisees. MaidPro offers you the 

advantages of rapid growth, low start-up costs, 

manageable hours, and recurring revenue. 

MaidPro has received Franchise Business 

Review's Four-Star Rating and Franchise 50 

awards for franchisee satisfaction every year 

from 2006-2017. MaidPro is also offering a 

veteran discount valued at $15,000 for U.S. and 

Canadian veterans. Join a franchise family that 

gives you control and ownership of your business 

with unmatched 24/7 support. 

For more information on MaidPro 


or visit www.maidprofranchise.com. 






Oxi Fresh 




Oxi Fresh franchisees use the company's 

oxygenated cleaning products to clean 

carpets for both residential and commercial 

customers. Oxi Fresh Carpet Cleaning ® is a green, 

revolutionary cleaning system built on the power 

of oxygen. Oxi Fresh combines the advantages of 

protected territories, turnkey marketing programs 

and a variety of tools to give franchisees that 

competitive edge. 

For more information on Oxi Fresh 


www.oxifresh.com/carpet-cleaning-companies/ 

carpet-cleaning-franchise. 

Rooterman 




Rooter-Man has been named the top plumbing 

franchise by Entrepreneur Magazine 12 years in 

a row. Rooter-Man Franchise offers a unique, low 

cost solution to franchise ownership, with a flat 

rate pricing system (no royalty on percentage 

of sales). Rooter-Man Franchisees are granted 

an Exclusive Franchise License for their chosen 

territories, and become part of a team of 

independent dealers working together under 

a nationally branded website and recognized 

trademark, with proven systems for success. In 

today’s economy National Branded Websites 

have the edge over the independent owner/ 

operator, as consumers look to do business with 

brands they trust 

For more information on Rooterman 


www.rooterman.com. 

The Maids 



Total Units: 1,208 

The Maids is the most trusted name among 

residential cleaning companies because we 

consistently deliver value through quality service 

and premium products that meet or exceed our 

customers’ expectations. 

The Maids offers deep cleaning services in 

over 90 major U.S. and Canadian cities and 

remains one of the best franchises to open. 

As a franchisee of The Maids, you’re part of a 

nationally recognized residential home cleaning 

service. We’re driven by a model of innovation, 

technology and efficiency, and committed to the 

success of each of our franchisees. That’s why 

The Maids remains one of the top franchises to 

own in communities across North America. 

For more information on The Maids franchise 

opportunities, please call (800) 843-6243 or 

visit www.maids.com/franchise. 

America’s Choice in 

Senior Homecare ® 

Join a Caring Family That Cares for Families 

• Most recolonized brand in senior care 

• Comprehensive training, continuing 

guidance and support 

• Our operations team has combined 

industry experience of 100+ years 

• National TV, Internet and radio 

advertising 

• 2016 average franchise generated 

$1.2mm gross revenue 

A fantastic business and rewarding 

opportunity could be 

in your future! 

America’s Choice in Homecare 

www.VisitingAngelsFranchise.com 


EDUCATION 

FINANCIAL & TAX 

The Tutoring Center 




The Tutoring Center’s ideal candidate seeks a 

balance between work and time with family 

and friends, and is an individual who possesses 

traits of integrity, quality, enthusiasm, service, 

and teamwork. We know these traits are what 

it takes to be successful! The Tutoring Center’s 

ideal franchisee is a person who is passionate 

about helping children succeed; possesses 

an entrepreneurial spirit; has the drive to do 

well in this industry; and wants to change the 

lives of children in his/her community. Being 

a part of our elite franchise team means you 

will be appreciated for making a significant 

difference for the children in your neighborhood. 

No professional sales, business, or teaching 

experience required. 

For more information on The Tutoring Center 


www.tutoringcenter.com. 

Estrella Insurance 




Serving proudly our customers with exceptional 

service and a professional atmosphere for over 

30 years. With over 100 locations in Florida, 

California and Arizona, we are dedicated to the 

continued success of our franchisees. Owners are 

assisted in every aspect before opening and have 

continual support from our management staff. 

Extensive training is provided periodically 

enhancing owners’ ability to maximize the income 

potential. Developing strong relationships with 

many major insurance companies; providing 

quality to our customers, providing superior 

Marketing and Advertising in Spanish and English, 

including all media: TV, radio, outdoor and, most 

importantly, online, our most successful 

campaigns are referrals from satisfied customers. 

For more information on Estrella Insurance 


www.Estrellafranchise.com. 

BE YOUR 

OWN BOSS. 

Choose your franchise 

business today from 

ones rated highest 

by the franchisees 

who own them. 

Visit FBR50.com 

Exceptional 

Franchisee 

Satisfaction Rates 

• Industry leader for 25 years 

• Low overhead 

• Recurring revenue stream 

• Comprehensive franchisee support 

• Faith-based franchise 

Franchise Business Review reports Office Pride as 

having one of the highest satisfaction rates among 

ALL franchise systems. 

Our Values Make Us Different 

Integrity • Professionalism • Exceeding Expectations 

OfficePrideFranchise.com 


TM 


FITNESS FOOD & BEVERAGE FOOD & BEVERAGE 

Burn Boot Camp 




Invest in a company that invests in community. 

At our core, Burn Boot Camp thrives on 

igniting global health transformation, through 

empowering women to maximize the quality of 

their lives. With each door we open and with 

every life we touch, we are building and fostering 

strong communities nationwide. Exceeding 100 

open locations and 325 total awarded locations, 

it is clear to see that Burn Boot Camp is growing 

at an exponential rate. NOW is the time to 

secure your future and take the next step toward 

becoming a Burn franchise partner. Change your 

life while changing lives! 

For more information on Burn Boot Camp 


or visit www.burnbootcamp.com/own-a-burn. 

Checkers 

Startup Investment: $96,414 – $1,501,265 



GET THERE FASTER WITH CHECKERS & RALLY’S! 

Franchisees achieve their financial and growth 

goals faster with Checkers & Rally’s because 

of our low initial investment, strong return 

on investment, nimble modular building 

construction, and competitive franchise growth 

incentives. For over 30 years, we have focused 

on bold and flavorful food, amazing value for our 

guests, and restaurant profitability. Amid seven 

consecutive years of same-store sales growth and 

870+ restaurants, we still have top-tier market 

availability in all major US markets. Discover why 

Checkers & Rally's was named one of the BEST 

FRANCHISE DEALS by QSR Magazine in 2017 & 

2016. 

For more information on Checkers 

opportunites, call (888) 913-9135 or visit 

www.checkersfranchising.com. 

Kona Ice 




Here at Kona Ice, we know why we’ve succeeded 

and reached these ranks of the #1 New Franchise 

(Entrepreneur Magazine 2013), top in Franchisee 

Satisfaction (Franchise Business Review and 

Franchise Update), #1 in Category (Dessert 

Franchise in Entrepreneur Magazine) and made 

the Fastest Growing List for the past five years. 

It’s the combination of a fresh concept, strong 

corporate support with a vision, and a desire to 

make the world a better place. Here are some 

reasons why Kona Ice is different: proprietary 

nutritional product, ancillary equipment, 

patented Flavorwave, established brand, quick 

startup, fixed royalty, low overhead. Contact us 

for more information today! 

For more information on Kona Ice 


or visit www.ownakona.com. 

Unparalleled Unit Level Support includes: 

- an entire division dedicated to Unit Economics 

- data-driven profitability analysis 

- assistance with local store marketing 

It’s All About the EBITDA 

Our Franchisees Averaged 

Full Service Restaurants - listed 

as Top Franchise Value 

$322,182.30 in 2016 

franchising@eastcoastwings.com 

www.EastCoastWingsFranchise.com 

“Future 50” in growth for 

small chains in America 

*This advertisement is not an offering of a franchise. An offering can be made only by prospectus. We only 

sell franchisees in states where our offering is registered. “EBITDA as submitted by our full service franchised 

restaurants operating in 2016 as published in item 19 of our April 2017 Franchise Disclosure Document. 

Individual financial performance will vary.” 

©2017 East Coast Wings & Grill All Rights Reserved 

2Lead generation ad 12.15.2017.indd 1 

12/20/17 12:18 PM 




FEATURED 

Franchisee 

LaRosa’s 




LaRosa’s is a family-style pizzeria serving over 

40 menu items for dine in, carry-out or delivery. 

For over 60 years, we’ve demonstrated consistent 

performance and proven Guest appeal. Our full 

service concept features a dining room, bar and 

party area. All pick-up and delivery orders are 

taken in our unique Guest Service Center. Guests 

enjoy world class service, and relationship 

management technology uses Guest order data 

to drive our loyalty program. 

For more information on LaRosa’s opportunites, 

call (513) 347-5660 or visit www.larosas.com/ 

franchise. 

Have your DESSERT 

and own it too! 

Pizza Factory 




Founded 30 years ago, Pizza Factory has become 

well known for serving fresh, high-quality pizza, 

sandwiches, salads and more. The brand is 

also widely recognized for its close community 

connection, which includes its iconic “No Bully 

Zone” program and impactful fundraising 

partnerships. Currently, there are more than 100 

locations based in five states throughout the 

West Coast. Pizza Factory looks to add additional 

franchise locations in key markets throughout the 

country, with a special focus on Texas, Colorado, 

New Mexico, Wyoming and Montana. 

For more information on Pizza Factory 


or visit www.pizzafactoryfranchises.com. 

Jesse Zook 

MaidPro 

Greater Philadelphia, PA: 

Collegeville, Exton, Wayne, 

and Chestnut Hill 


What was it about the franchise model and/ 

or leadership that led you to purchase it? 

The MaidPro model gives me powerful tools 

(marketing, technology, etc.) to run my business. 

In addition, the cultural leadership and vision 

for the company is what truly impressed me 

and ultimately led to my decision to become a 

franchisee. 

What prior business experience, education, 

and/or skills have you found particularly 

helpful? I studied Information Science at 

University of Pittsburgh which helped me think 

about my business as a set of systems. I’ve 

been able to scale my business and delegate 

responsibility to others as I’ve improved these 

hard and soft systems. 

What do you like most about your job? The 

roles in my company have a lot of flexibility. I 

like being able to work when and where I prefer. 

I have a lot of room to choose what I’m working 

on; I enjoy taking deep dives into different areas 

of my business. I’m free to work on side projects 

as well. 

How did you fund your franchise? Despite the 

relatively low cost to start a MaidPro, I needed 

outside funding since I was only two years out 

of college when starting up. I’m grateful to have 

my father as an equity partner. Later, MaidPro 

helped me grow by financing my expansion into 

additional markets. 


franchise buyers? I was briefly a franchisee for 

a food service company and there was a major 

culture clash going on in that organization. 

When zeroing in on a franchise, speak to as 

many franchisees as you can and spend time 

with them. You are marrying into the brand, 

the corporate franchisor, and the franchisee 

community. I feel deeply aligned with MaidPro’s 

culture and at home in the organization. 

Call us for more information! 

Häagen-Dazs Shoppe, Inc. 

Development 

(612) 337-3314 

Molly.Hanson@US.Nestle.com 

For more information about MaidPro 


or visit www.maidprofranchise.com. 


TM 


HOME SERVICES 

HOME SERVICES 

HOME SERVICES 

CertaPro 




In business, reputation is king. Our customers 

have made the CertaPro brand the most trusted, 

most referred and most reliable in the $40-billion 

painting industry. Our name is synonymous with 

excellence, a position we’ve earned due to our 

hadworking franchisees and their commitment to 

redefining the home service industry. Recognized 

as a category leader by Entrepreneur magazine, 

as well as Franchise Business Review and the 

Canadian Franchise Association, for outstanding 

franchisee relations and support. Leverage 

CertaPro’s 25 years of experience in a sector of 

franchising they established to build your own 

successful/scaled business. 

For more information on CertaPro 


or visit www.ownacertapro.com. 

DreamMaker Bath & Kitchen 




At its core, the DreamMaker opportunity is a 

faith-based remodeling franchise that helps 

entrepreneurs and remodelers earn strong 

financial numbers while having a focus on 

improving their quality of life. And DreamMaker is 

doing something that no company in franchising 

nor remodeling is doing—Running a remodeling 

franchise with: 96% recommendation rate from 

current customers, very positive reviews from 

current franchisees and growth that triples the 

industry. DreamMaker franchisees offer the niche 

of professional kitchen and bath remodeling. 

Additionally, the business model is designed 

to expand into full interior remodeling as your 

confidence, competency and business grows. This 

allows you to maximize your marketing dollars 

and create a customer for life. 

For more information on DreamMaker 


or visit www.dreammakerfranchise.com. 

HouseMaster 




HouseMaster is the recognized leader in 

home inspections with almost 4 decades 

of proven industry success and innovation. 

HouseMaster is the number one choice for 

business professionals seeking to take advantage 

of a low investment opportunity with significant 

potential. Our franchisees are among the most 

satisfied franchisees (according to Franchise 

Business Review) as well as the most tenured. 

More importantly HouseMaster’s proven 

systems and ongoing brand investments have 

allowed HouseMaster franchisees to achieve 

higher average gross sales than any other home 

inspection franchise opportunity. If you are 

committed to success and seek to be the leader 

in your market, HouseMaster is the way to go! 

For more information on HouseMaster 


www.housemaster.com. 

FRANCHISE 

WITH 

SIT MEANS SIT 

The Largest and Most Successful Dog Training 

Company Based in the United States 

Unique “recession-proof” service 

Intensive Franchisee Training & Support 

Multi-billion dollar pet industry 

Start at home and grow! 

Are you curious about starting your own 

Sit Means Sit Franchise? We’d LOVE to have you! 

WWW.SITMEANSSIT.COM – 866.748.6748 

Franchisee Satisfaction Award-Winner Since 2013 


HOME SERVICES 

PET SERVICES 

FEATURED 

Franchisee 

USA Insulation 




The insulation industry is a 7.5 billion dollar 

market in the U.S. that’s poised to grow over 6% 

year over year, hitting 10.3 billion by the year 

2019. Most of this growth is being driven by the 

residential housing market as Baby Boomers 

downsize and Millennials begin purchasing their 

first homes, many of which are under-insulated 

and will need to be brought up to code. This kind 

of predictable growth—along with the overall 

growth of the home services industry—provides a 

business opportunity that’s ripe for expansion. 

Strong industry and consumer trends combined 

with a proprietary, high value added product, 

makes USA Insulation the best choice within the 

home service industry. This translates into about 

77 million homes that need insulation. We will tell 

you how many opportunities are in your market. 

For more information on USA Insulation 

opportunites, call (440) 951-6800 or visit 

www.usainsulationfranchise.com. 

Dogtopia 




Founded in 2002, Dogtopia is the fastest growing 

pet services franchise and an early pioneer in 

the daycare industry. From daycare to boarding, 

spa/grooming, training and retail, our model 

boosts impressive recurring revenue in a hip, 

modern and safe environment in convenient 

locations. 

For more information on Dogtopia 


or visit www.dogtopia.com. 

Renee 

Mansour 

Minuteman Press 

Bend, OR 


Why did you purchase your franchise? My 

background in print comes from being a major 

account sales representative for IKON office 

solutions. I sold high volume digital presses 

to print shops and large organizations. Once 

we started a family, I decided to manage our 

household and lessen the amount of hours I 

worked outside of the home. 

What was it about the franchise model and 

or leadership that led you to purchase it? The 

support Minuteman Press provides was one 

of the things that appealed to me. Business 

to business sales and the hours of operation 

(Monday-Friday) were another reason we choose 

Minuteman Press. We still have teenagers 

at home and I want to be present in their 

lives. Those reasons coupled with the fact 

that Minuteman Press is the only franchise I 

researched that offered a cap on royalties, made 

it an easy decision for us. The more I sell beyond 

the cap, the more I am rewarded. 

What do you like most about your job? I love 

seeing the joy on our customers’ faces after they 

have received the finished products we produced 

for them. I also love the win. It is incredibly 

gratifying to have visited or called on a local 

business to later have that business become one 

of our clients. 


franchise buyers? My advice to any entrepreneur 

or small business owner is to get out of the office 

and market your business. Be that kind, energetic 

face that people want to do business with. 

Then follow it up with great service and quality 

products. Join BNI as well as Opportunity Knocks. 

You need to not only work in your business but 

on your business. 

For more information on Minuteman Press 


www.minutemanpressfranchise.com. 


TM 


START YOUR BUSINESS WITH A PROVEN WINNER 

TOP FRANCHISE OPPORTUNITY 

FRANCHISE BUSINESS REVIEW 2018 

BEST FRANCHISES TO BUY 

FORBES 

TOP 5% 

FRANCHISEGRADE.COM 

Tired of the cube farm? Want to add a second income? Supplement your retirement? 

A Discovery Map Franchise Offers: 

• Low Startup Costs 

• Home Based 

• Flexible Schedule 

• Freedom to Travel and Enjoy Other Pursuits 

THE JOURNEY 

Established 

1981 

STARTS HERE 

DiscoveryMapFranchise.com/FBR 

Discovery Map International 

Franchise Opportunity! 

High Volume Photography 

2018 Top 50 Franchisee Satisfaction Award 

2017 Top 50 Low Cost Franchises (under $50k) 

2017 Top Franchises for Veterans 

2017 Best In Class - Child Services 

2017 Top 50 Franchises for Women 

Our Owners Have: 

• Instant business tools: a website, email, customer survey 

program & marketing materials 

• Advanced software with mobile ordering 

• Initial & ongoing training and support 

• Sales support with call center to make outbound calls 

• Network of hundreds of owners just like you 

• Annual meetings & reward trips 

• No photography experience needed 

• Flexible hours 

1-800-336-4550 x114 

tssfranchisebusiness.com/FBR 

FBR Veterans 1st Qu 2018 Ad.indd 1 

12/5/17 10:19 AM 


PET SERVICES 

RETAIL 

FEATURED 

Franchisee 

Sit Means Sit 




Starting a professional dog training franchise 

with Sit Means Sit allows you to take advantage 

of the largest and most successful U.S. animal 

based dog training company in the History of the 

United States. If you’re looking for an exceptional 

national company providing a unique top-notch 

service in a recession-proof multi-billion dollar 

industry, this is it. This is the “next great business 

opportunity” and you won’t want to miss it! Are 

you curious about starting your own Sit Means Sit 

Franchise? We’d LOVE to have you! 

For more information on Sit Means Sit 

opportunities, call 1-866-SIT-M-SIT 

(1-866-748-6748) or visit 

www.SitMeansSit.com. 

RETAIL 

Rhea Lana's 




Rhea Lana’s is a national children’s consignment 

franchisor that was founded in 1997. As the 

leader in the industry, Rhea Lana’s offers 

trusted, upscale consignment opportunities 

to entrepreneurs across America. Rhea Lana’s 

trademarked and innovative software provides 

real-time tracking of sales for consignors, as 

well as item entry via voice recognition, item 

guarantee, and consignor checks on the final 

event day. Our industry first, Rhea Lana’s 

Mobile App, further enhances the experience 

for Rhea Lana customers, adding increased 

value to our franchise system. Because of these 

superior consignor services, our franchise 

management technology and our unwavering 

franchise support, we are the best in children’s 

consignment. 

For more information on Rhea Lana’s 


www.rhealana.com/franchise-opportunities. 

Just Between Friends 




Just Between Friends is seeking self-motivated 

bargain lovers committed to serving their 

families and communities by hosting seasonal 

pop-up sales events. Our company’s core 

concept is to host community-supporting, high 

quality sales events that help families shop, 

sell, and save across North America — all while 

maintaining the highest safety standards in the 

industry. We are looking for family-focused 

and community-involved individuals who want 

to help others make money and save money. 

If this sounds like you and you are interested in 

running a business on a flexible schedule, being 

financially stable with a positive net worth, are 

tech savvy, outgoing, goal-driven and have a 

get-it-done mindset, contact us today. 

For more information on Just Between Friends 


www.jbfsalefranchise.com. 

RETAIL 





Wild Birds Unlimited franchise store owners 

are the community resource for backyard bird 

feeding products, services and nature education. 

Who we are goes far beyond the products 

we sell. Each day our owners deliver a joyful 

experience to their customers while helping 

them purposefully engage with nature. A typical 

day involves customers swapping stories about 

latest bird sightings and sharing excitement 

about attracting new birds with our vast array 

of proprietary products. 

For more information on Wild Birds Unlimited 


www.wbufranchise.com. 

Jodi Glacer 

Senior Care Authority 

Boynton Beach, FL 

What do you enjoy most about your business? 

I really like to have variety throughout my work 

week. I schedule my calendar as I see fit. 

I have attended a networking event with other 

business people in the senior care arena, talked to 

potential clients on the phone and taken a family 

on tours of communities, all in the same day. 

Why did you select your franchise? I felt like my 

skills matched what was needed to operate this 

business. I could picture myself doing the work. 

Also, I live where people come to retire, so it 

seemed like a natural fit. And, I wanted my work 

life to have meaning; it is an honor to be able 

to help people through an emotionally difficult 

time. The low overhead was also a factor. 

Was it hard to get started? I have a sales/ 

marketing background, so many of the actual 

tasks were familiar to me. There’s a ramp up just 

like any other job; I needed to learn about the 

healthcare industry too. The franchise included 

training, which really helped. It is a lot of work, 

but being that it was my business, I was eager 

and curious to learn as much as I could. 

How did you fund your franchise? I worked for 

one company for several years. When I was hired 

they gave me shares, which increased in value. 

My old company bought me my new career! 


franchisees? I found it helpful to take stock of 

my skill-sets—the ones I’m good at and enjoy, 

as well as the ones I don’t. I also recommend 

business counseling, such as the US SBA, which 

helped me while I was getting started. Also, 

plan financially for a long ramp up. Stepping into 

a business is not the same as stepping into a 

new job. People buy from people they like and 

trust. It takes time for people to get to know and 

trust you. 

Senior Advocacy and Living Source 

For more information on Senior Care Authority 

opportunities, call (888) 809-1231 or 

visit www.SeniorCareAuthority.com/franchise. 

TM 



As the industry pioneer and 

continued leader, HouseMaster 

Owner’s competitive 

advantages remain solid. 

• Multiple Ownership Models 

• Flexible Work Environment 

• 12-Year Average Franchise Tenure 

• Low Initial Investment 

• Excellent Income Opportunity 

• Brand Recognition 

• Franchise Business Review Top Franchise 

• Best-in-Class Franchisee Performance 

• Ongoing Training 

• President Kathleen Kuhn Ranked Top 

Franchise Leader of 2017 

• Diverse Service Offerings 

LEARN MORE AT OPPORTUNITY.HOUSEMASTER.COM OR CALL 1-800-526-3939 

Multi-Unit Deals 

NOW AVAILABLE 

the 

11,000 

sq ft 

cash 

! * 

With more than 40 years of success and over 480 locations, 

Golden Corral is recognized as “America’s #1 buffet and grill.” † 

Our concept is a proven winner — a high-value, family-oriented lunch 

and dinner buffet served daily and breakfast every weekend. 

*Actual restaurant size determined by building design; †Nation’s Restaurant News 

Contact: Annette Bagwell | abagwell@goldencorral.net | 800-284-5673 ext. 4479 | goldencorralfranchise.com/fbr 


TM 

SENIOR SERVICES 

SERVICES 

® 

Experts in Leather, Plastic & Vinyl Restoration 

Visting Angels 




Visiting Angels provides non-medical homecare 

with the mission of restoring hope. Our pillars 

of care are delivered through education, 

support and by providing our franchisees with 

the resources needed to deliver the best care 

possible to clients in the comfort of their own 

home. Established in 1998, our principles have 

remained intact throughout the years as we 

assist with healing the emotional, spiritual and 

physical well-being of the individual. This is 

accomplished through relationship building and 

effective communication with clients, families 

and health care providers. This focus on the 

client has Visiting Angels franchisees averaging 

$1.3 million in gross revenue per year. We are 

America’s Choice in Homecare. 

For more information on Visting Angels 


www.visitingangelsfranchise.com. 

Fibrenew 




Fibrenew provides a niche market business 

with multiple revenue streams, low overhead 

operation and a flexible lifestyle - you set 

your own hours! Fibrenew is a market leader 

in the restoration of leather, plastic and vinyl. 

Fibrenew technicians are called upont ot restore 

rips, fades, stains, cracks, scratches and holes 

on items in homes, vehicles, boats, planes and 

businesses. Our company has grown and thrived 

through every rise and fall of the economy since 

1987. That really speaks to the fact that there is 

always a need for our services. The strength of 

our business model, the quality of our products 

and services and our enthusiasm for what we do 

all contribute to the success of more than 240 

Fibrenew franchisees around the world. 

For more information on Fibrenew 


www.fibrenew-franchising.com. 

BUILD ON THE 

LEADERSHIP 

OF SANDLER TRAINING 

RATED THE #1 

TRAINING FRANCHISE 

BY ENTREPRENEUR MAGAZINE 

FOR 13 YEARS INCLUDING 2016 

FranchiseBusinessREVIEW 

has recognized 

Sandler Training 

as the #1 Business 

Services Franchise. 

Sandler Training is a global network 

of sales and management trainers 

with hundreds of training centers 

throughout the world. Become a 

Franchise Owner and be at the 

forefront of a business niche that 

is growing exponentially, with the 

support of a pioneer and leader in 

the training industry. 

SANDLERFRANCHISING.COM 

800-669-3537 ext. 2005 

© 2017 Sandler Systems, Inc. All rights reserved. S Sandler Training Finding Power In Reinforcement 

(with design) is a registered service mark of Sandler Systems, Inc. 



SERVICES 

Mosquito Joe 




The mosquito control industry is booming, and 

there’s never been a better time to invest in 

a Mosquito Joe franchise than right now. The 

Mosquito Joe franchise opportunity provides 

a simple, low-cost business that can allow you 

more time to spend with your family and the 

freedom of working for yourself. Our extensive 

training and support and recurring revenue 

model mean you can thrive as a business owner 

in a high-growth market. Homeowners and 

businesses alike are realizing the necessity of 

mosquito control services, so join Mosquito Joe 

and make a difference in your community by 

making outside fun again! 

For more information on Mosquito Joe 


or visit www.mosquitojoefranchise.com. 

Be the 

Hometown 

Pizzeria 

LOOKING TO JOIN A TIME-TESTED, THRIVING BUSINESS 

AND AN AWESOME COMMUNITY? 

It’s time to look into opening a Pizza Factory franchise and experience our fun, 

family-focused and welcoming atmosphere. 

See why our franchisees rated us top 40 in the FBR Franchisee Satisfaction Survey! 

pizzafactoryfranchises.com 1-562-340-6925 


SERVICES 

Our Brand. Your Business. 

Start Your Own Security Business with a Signal 88 Security Franchise 

Create Peace of Mind in Your Community with the #1 Security Franchise 

Real Property Management 




Residential property management is one of the 

fastest growing industries in the country. As the 

nation’s #1 property management franchise, 

we provide a variety of rental property services. 

Franchisees receive comprehensive training, 

state-of-the-art technology, proven systems 

and best practices based on our 30 years’ 

experience. Most had no prior real estate or 

property management experience. Our business 

has an appealing economic model that includes 

a growing industry, stable revenue regardless 

of economic conditions, no inventory or major 

capital investment, average revenue of over 

$2,500 per property managed, margins that 

improve with scale, and a family of franchisees 

who support each other. 

For more information on Real Property 

Management opportunities, call (888) 856- 0131 

or visit www.propertymanagementfranchise.com. 

For more information, please visit: 

signal88franchise.com 

$468,000 Average Income 

37% Gross Profit Margins 

Full Support & Training 


SPECIAL REPORT: Top Franchises for // MARKETPLACE 

Veterans // MARKETPLACE 

SERVICES 

WARNING: 

BUYING THE WRONG FRANCHISE 

CAN SERIOUSLY DAMAGE YOUR FINANCIAL HEALTH. 

When you invest in a franchise, you have only one chance to make the 

RIGHT choice — one that will give you and your family a bright future. 

Franchise Business Review can help. 

Our Franchise Buyer’s Toolkit provides all the resources you need 

to make an informed franchise investment. Learn the ins and outs of 

buying a franchise, get tips from the pros, and access insider insights 

that you won’t find anywhere else. 

Learn more at FranchiseBusinessReview.com/Toolkit 

Signal 88 







Signal Total Units: 88 Security 295 is one of the nation's leading 

security franchises for residential, commercial, 

Wild Birds Unlimited owners are their local 

retail and institutional customers. Built on the 

communities’ backyard bird feeding specialists 

principle that safety is a basic human right and 

and a premiere source for nature information 

need, Signal 88 offers customized services to 

as well as quality products. But who we are 

keep communities free from harm. This includes 

goes far beyond the items we sell. It’s our 

the brand's unique patrol method—in which 

owners’ commitment to their customers that 

a Signal 88 Security vehicle comes on site a 

distinguishes them from other retailers, a 

number of times per night to scope out the 

fact that makes us very proud. Wild Birds 

designated area—as an effective and economical 

Unlimited owners enjoy helping their customers 

means to deter crime. Signal 88 launched its 

understand birds and nature, swapping stories 

franchise opportunity in 2008 and currently has 

about the latest bird sightings and seeing other 

more than 170 locations run by local owners and 

people share their excitement. 

operators nationwide. 

Special Veteran Incentives: Offers a 15% 

For more information on Signal 88 

discount off the initial franchise fee. 


For visit more www.signal88franchise.com. 

information on Wild Birds Unlimited 


www.wbufranchise.com. 

FLEXIBILITY 

Our low-investment opportunity offers you the 

flexibility to build a travel business around your life. 

Discover 

a world of opportunity 

Join Today 

$8,820 

* 

Financing Available 

EXPLORE 

YOUR DREAMS OF 

BUSINESS 

OWNERSHIP 

HOME-BASED TRAVEL FRANCHISE 

Sell every destination and give your clients the Dream Vacations 

experience of a lifetime! 

Get started now, CALL 1-800-650-5576 | DreamVacationsFranchise.com 

44 12 | For more information on the companies in this report, visit www.FBR50.com

SERVICES 

TECHNOLOGY 

TRAVEL & HOSPITALITY 

Window Genie 




Window Genie is a nationally ranked mobile 

service franchise specializing in residential 

and light commercial window cleaning, window 

tinting, pressure washing and more. Our services 

are in high demand because we specialize in 

the time-consuming, difficult, but necessary 

property maintenance tasks most people are 

unwilling or unable to do themselves. By offering 

a variety of services to fit every home’s needs 

and budget, our owners are able to establish 

repeat and referral clients that provide multiple 

streams of revenue year-round. With our 

commitments to branding, professionalism and 

customer satisfaction, our owners stand out in 

their markets as the trusted go-to home service 

providers. 

For more information on Window Genie 


or visit www.windowgeniefranchise.com. 

TeamLogic 

Startup Investment: $160,000 



TeamLogic IT franchisees provide computer 

services and managed IT solutions to small- and 

medium-sized businesses. Franchise owners 

serve as the CEOs of their business and hire the 

IT staff to perform the work. The ideal candidate 

for a TeamLogic IT business is a person who 

wishes to work in a business environment, 

understands technology, and enjoys working with 

other business professionals. 

For more information on TeamLogic 


or visit www.teamlogicfranchising.com. 

Expedia 




With an Expedia CruiseShipCenters franchise, 

you can own a retail travel agency franchise, 

backed by the most recognized brand in travel. 

As a full service travel agency that specializes 

in cruises, your Expedia CruiseShipCenters 

location will offer travelers in your community a 

wide range of travel products with outstanding 

service and Expedia prices. We’re committed 

to meeting the needs of our franchisees with 

our Stronger.Together ® culture, massive buying 

power, award-winning marketing and industryleading 

technology. Build equity and enjoy a 

great lifestyle with our proven franchise model 

celebrating 30 years of success and more than 

235 locations throughout North America. 

For more information on Expedia 


or visit www.expediafranchise.com. 

Join The Nation’s Largest, Fastest Growing & 

Most Satisfied Senior Assisted Living 

Placement Franchise System 

There are 10,000 seniors turning 65 every single day in this nation. Many of them need to find a 

quality Independent Living, Assisted Living or Memory Care Community. You can be that person 

who helps them find the safest new place to “call home”. Your services are FREE to seniors and 

their families as we are paid handsomely by thousands of care providers in our network. 

Claim Your Share of The Senior Care Franchise Industry Without Ever Hiring A Caregiver! 

Our 150 Franchisees are among the most satisfied in the Senior Care Franchise Industry. 

“One of INC. Magazine’s Fastest Growing Privately-Held Companies In America” 

Entrepreneur Magazine Calls CarePatrol: 

“One of the Top Senior Care Franchises - Fastest Growing Franchises - Top Service Franchises - Top 

Home Based Franchises” 

CarePatrol has been consistently ranked in the Entrepreneur Magazine’s “Franchise 500” for the past 

3 years, most recently ranking #218 out of 5,000 other Franchise Systems in 2016 

Franchisee Satisfaction Award Winners for 8 Consecutive Years !!!

FBR Issue 1 - 2018

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