FBR Franchise Buyers Guide 2023 Q3

Franchise Business 

REVIEW 

Ratings and Reviews of Today’s Top Franchises 

2023 Issue 3 FranchiseBusinessReview.com 

Culture100 Winners P. 22 

https://franchisebusinessreview.com/lists/top-franchise-culture-awards/ 

SPECIAL REPORT 

TOP FOOD 

FRANCHISES 

https://franchisebusinessreview.com/lists/top-food-beverage-franchises/ 

AROMA JOE’S 

BEAVERTAILS PASTRY 

BEN & JERRY’S 

CULVER’S 

EAST COAST WINGS 

ELLIANOS COFFEE 

KONA ICE 

PIZZA FACTORY and more... P. 8 

Franchise Business Review 

155 Brewery Lane, Suite 201 

Portsmouth, NH 03801 

The Tasty Rewards of 

Owning a Food Franchise P. 6 

2023 Rock Star Awards P. 10 

The Essence of 

Franchise Culture P. 20 

https://franchisebusinessreview.com/lists/top-franchise-culture-awards/ 

FRANCHISEE SPOTLIGHT: 

Brock Wicker, SPHERION P. 19 

Ken Helmuth, RIGHT AT HOME P. 27

2 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com

Features //2023 Issue 3 

6 10 

20 

https://franchisebusinessreview.com/lists/top-food-beverage-franchises/ https://franchisebusinessreview.com/post/2023-franchise-rock-stars/ https://franchisebusinessreview.com/lists/top-franchise-culture-awards/ 

5 Letter From the Founder 

In Search Of The Hardest, Most Satisfying “Job” 

You’ll Ever Have 

6 The Tasty Rewards of Owning a Food Franchise 

How award-winning brands deliver franchisee satisfaction 

8 THE LIST 

Best of the Best: Top Food Franchises 

10 2023 FBR Rock Star Awards 

Celebrating the Best of the Best 

20 The Essence of Franchise Culture: 

Unlocking Franchisee Satisfaction 

The union of franchisor and franchisee 

22 THE LIST 

Best of the Best: Culture100 Winners 

28 2023’s Top 200 Franchises Overall 

Franchises with high franchisee satisfaction 

in every industry sector 

Franchisee Profiles 

7 Ben Idhe, Wild Birds Unlimited 

17 Andrew Slemp, Christian Brothers Automotive 

19 Brock Wicker, Spherion 

21 Allison Kapalka, Any Lab Test Now 

27 Ken Helmuth, Right at Home 

31 Jeffrey Clark, HomeWell 

32 Caroline Swift, Cruise Planners 

34 Robert & Christy Andrews, HomeVestors 

35 Marnie Prince, Junk King 

+ 

Reviews, interviews, satisfaction awards, 

and more resources are available at: 

www.FranchiseBusinessReview.com 

ON OUR COVER: 

Payroll Vault Franchisee, Paula Johnson, 

Greater Sioux Falls, South Dakota 

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 3


FBR INSIDER INSIGHTS 

Letter from the founder 

IN SEARCH OF THE HARDEST, MOST 

SATISFYING “JOB” YOU’LL EVER HAVE 

There’s a common theme in the feedback we receive from new franchise 

owners. Many say, “This is the hardest job I’ve ever had, but it’s 

also the most satisfying work I’ve ever done.” 

We get it! Business ownership is not for everyone. It takes a lot of hard 

work, discipline, and perseverance. But there’s also freedom and 

fulfillment in being your own boss and calling the shots. The beauty of 

franchise ownership over going it alone is that you are provided 

training, support, and a proven business model. You can leverage a 

recognized and established brand. You’re not starting from scratch. 

You’re becoming part of a strategically growing system. 

It also takes a lot of time and effort to find the franchise company 

that is a good fit for you among the thousands of brands. The exploration 

process can seem daunting—but it doesn’t have to be. 

We crunch the data from tens of thousands of franchise owners— 

the true experts—to help you weed through the ads, promos, and 

promises and get to the real data. Our Franchisee Satisfaction Reports 

not only help franchise brands analyze and improve performance 

objectives but also provide the insights you need to make an informed 

investment decision. 

In this Franchise Buyer’s Guide, we are pleased to present FBR’s 

Top Food Franchises and Culture100 award winners. We also spotlight 

Franchise Rock Stars who have gone “above and beyond” in operating 

successful franchise businesses in the past year. 

We invite you to conduct your due diligence by exploring the best 

of the best in our lists of the top award-winning brands. You can find 

even greater detail, and download Franchisee Satisfaction Reports, 

by visiting FranchiseBusinessReview.com. 

Happy Franchising! 

Eric Stites, Founder and CEO 

CONNECT WITH US! 

@FranchiseBusinessReview 

Franchise Business Review (FBR) is the leading franchise market 

research firm that performs independent surveys of franchisee 

satisfaction and franchise buyer experiences. Before you invest 

in any franchise opportunity, read our quarterly reports to get 

the facts from those who know best — franchisees. 

Eric Stites, Founder & CEO 

Michelle Rowan, President & COO 

C.J. Fleck, Senior Web Developer 

Ali Forman, B2B Marketing Director 

Nicole Dudley, Director of Client Relations 

Caroline Penney, Client Consultant 

Courtney Stillings, Director of Client Development 

Stacy Richards, Marketing Director 

Maria Harmon, Client Services & Administration 

Yahina Santana, Client Support & Events Coordinator 

@FranchiseReview 

@TopFranchiseOpportunities 

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©2005–2023 by Abistar Group, LLC/dba Franchise Business Review. All rights reserved. 

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Pizza Factory Franchise Owners, Terry and Dave Thomas, Placerville, CA 

THE TASTY REWARDS OF 

OWNING A FOOD FRANCHISE 

How award-winning brands deliver franchisee satisfaction 

Owning a food franchise can be 

lucrative and rewarding, providing 

entrepreneurs numerous advantages 

in the competitive food industry. Let’s explore 

the enticing benefits of investing in a food 

franchise, from leveraging brand recognition 

to tapping into proven business models. 

1. BRAND RECOGNITION 

Established franchises have spent years 

building their reputation and brand equity. 

They have a built-in customer base, as their 

names and logos are instantly recognizable. 

As a franchise owner, you can tap into the 

existing brand equity and leverage customers’ 

trust and familiarity with the franchise name. 

This significantly reduces the time and effort 

typically required to establish an independent, 

new brand and attract customers. 

2. PROVEN BUSINESS MODEL 

Ask a successful franchisee their secret, and 

they’ll say, ‘Follow the business model.’ When 

you invest in a food franchise, you gain access 

to proven processes and systems that have 

been through trial and error and fine-tuned 

over time. Franchisors provide comprehensive 

training and support, sharing their success 

strategies and operational procedures. This 

eliminates the guesswork and provides owners 

with a roadmap for success. 

3. RECESSION-RESISTANCE 

The food industry is known for its resilience 

during economic downturns. People still need 

to eat—and enjoy dining out—even during 



FEATURED FRANCHISEE 

FBR asked 10,502 food franchise owners 

33 benchmark questions about their franchisor. 

91% said they enjoy being part of 

their franchise organization. 

challenging economic times. By providing 

reasonably priced meals and quick-service 

options, food franchises can weather economic 

storms better than other industries, making 

them an attractive investment opportunity. 

Additionally, many franchises have adapted to 

changing consumer habits, offering innovative 

drive-through solutions, curbside takeout, 

delivery, online ordering services, and more. 

4. CONSUMER DEMAND 

The demand for convenient and quality food 

options is a constant in today’s fast-paced 

society. Whether it’s a mobile food truck, fastcasual 

dining, healthier options, or specialized 

cuisines, franchises have become adept at 

catering to various consumer preferences. 

Franchises often conduct extensive market 

research, identifying target demographics 

and consumer preferences. This knowledge 

allows franchisees to tap into existing demand 

and serve their customers with products and 

services that have already been proven to 

appeal to the market. 

5. EMERGING TRENDS 

Food franchises are well-positioned to capitalize 

on emerging trends. Franchisors invest 

in research and development to identify 

and capitalize on market opportunities. As 

consumer preferences evolve, franchises can 

adapt their menus, introduce new ingredients, 

or experiment with innovative concepts such 

as plant-based options, sustainability, and 

technology-driven ordering systems. This 

enables franchisees to adopt changing preferences 

and appeal to a broader customer base 

in the ever-changing food landscape. 

OUR 2023 TOP FOOD FRANCHISES LIST 

Eric Stites, founder and CEO of Franchise Business 

Review, said, “Franchise owners are often 

better positioned to weather a setback—even 

during a recession—over small, independent, 

mom-and-pop businesses because owners can 

draw on the support, leadership, and brand 

recognition of a large franchise organization 

and a network of fellow franchisees.” 

“The award-winning food brands that made 

our 2023 Top Food Franchises List outrank 

their competitors in owner satisfaction and 

provide their franchise owners a higher return 

on investment. These brands stand stronger 

today because of their devotion to franchisee 

satisfaction. That’s really the big advantage of 

being part of a strong franchise—having that 

reliable support system behind you through 

challenges and triumphs.” 

For this year’s research, Franchise Business 

Review asked 10,502 food franchise owners 33 

benchmark questions about their franchisor. 

The survey questions focused on leadership, 

training, support, financial opportunity, core 

values, lifestyle, and overall enjoyment of running 

their franchise. 91% of the food franchise 

owners we surveyed say they enjoy being part 

of their franchise organization. And four out 

of five owners would recommend their franchise 

to others. Half of the franchise owners 

surveyed are multi-unit owners, and 60% plan 

to purchase and open additional locations. 

Of the award-winning food franchises on 

our list, the average investment levels range 

from $170K to $4.7M, with a median total 

investment of $550K and a startup capital 

requirement of $200K. 

Purchasing a food franchise requires an 

investment in time and money, but it can 

deliver a wide range of delicious, long-term 

rewards. If you want to pursue franchise ownership, 

this year’s Top Food Franchises List is 

a great place to start. 

For more information on specific food 

and beverage franchises, be sure to visit our 

website at FranchiseBusinessReview.com. ■ 

BEN IDHE 

Wild Birds Unlimited 

Cuyahoga Falls, Ohio 

Franchise owner since 2021 

5 Employees 

Long before he became a Wild Birds Unlimited 

franchisee, Ben Idhe was a regular customer of 

the retail franchise. As a successful businessman 

who loved communing with nature and birding— 

making the leap into franchise ownership proved 

to be a natural fit. 

“I thought I could stay in the corporate 

world until I realized I really needed flexibility 

and to be my own boss. I didn’t want to start 

from the ground up, and that’s why franchising 

was attractive. Wild Birds Unlimited had the 

territories, infrastructure, proven business model, 

training, and support I needed. I felt I could really 

hit the ground running even though I was not 

completely familiar with the industry.” 

“Wild Birds Unlimited has a great training 

program for new owners around product and 

their general way to go to market. They also have 

dedicated marketing staff and technical staff. 

We also really leaned on our business coach the 

franchise provided as well as technical folks to 

get the POS infrastructure up to date.” 

Ben takes pride in the way he and his wife 

transitioned from their previous careers to follow 

their passion. “It is very challenging and honestly, 

terrifying to walk away from something you did 

for 25 years and just start fresh. We saw a link 

that said, ‘Learn more about owning a Wild Birds 

Unlimited franchise’ and we thought, ‘Let’s check 

it out!’ Now we’re already looking to grow past 

our current location. With goals, dedication, and 

hard work, I really do believe you can accomplish 

almost anything!” 

For more information on the Wild Birds Unlimited 

franchise opportunity: 

• Call: 888-730-7108 

• Email: franchisedevelopment@wbu.com 

• Visit: WBUfranchise.com 

https://franchisebusinessreview.com/post/five-key-benefits-of-owning-a-food-franchise-2023-top-food-franchises/ 


Best of the Best: 

TOP FOOD 

FRANCHISES 

(In alphabetical order) 

A&W Restaurants 

Fast-casual restaurant 

Acai Express 

Organic bowls & smoothies 

Another Broken Egg Cafe 

Southern inspired breakfast & lunch 

Survey 

Date 

Sep. 

2022 

Oct. 

2022 

March 

2023 

Min. Cash 

Requirement 

$200,000 

$75,000 

$500,000 

Investment 

Range 

$278,285 – 

$1,594,889 

$158,400 – 

$429,000 

$837,000 – 

$1,384,000 

Total 

Units 

1,906 

45 

89 

Aroma Joe's 

Beverages 

May 

3022 

$175,000 

$500,588 – 

$959,250 

101 

“The training team is 

second to none. They do 

a great job of training 

on all processes and 

following the business 

model.” 

– Chicken Salad Chick Franchisee 

* Bahama Buck’s 

Ice cream, yogurt, frozen treats 

Beavertails Pastry 

specialty pastries and snacks 

Ben & Jerry’s 


BIGGBY COFFEE 

Beverages 

April 

2022 

April 


April 


Sep. 

2022 

$100,000 

$50,000 

$100,000 

N/A 

$445,000 – 

$1,180,000 

$200,000 – 

$600,000 

$152,200 – 

$546,800 

$276,000 – 

$439,000 

114 

200 

556 

300 

* Checkers & Rally’s 

Quick-service restaurant 

Aug. 

2022 

$250,000 

$790,797 – 

$2,368,316 

568 

* Chicken Salad Chick 


April 

2022 

$250,000 

$744,500 – 

$990,500 

237 

Culver’s 


Aug. 

2022 

$500,000 

$2,254,000 – 

$7,228,000 

886 

Donatos Pizza 


Sep. 

2022 

$200,000 

$457,244 – 

$989,654 

415 

“My franchisor is truly 

a family-focused franchise 

that supports and 

values each and every 

franchisee.” 

* East Coast Wings + Grill 

Casual dining 

Ellianos Coffee Company 

Italian quality coffee 

JFE Franchising 

Full-service sushi 

April 


Feb. 


July 

2022 

$200,000 

$150,000 

N/A 

$427,968 – 

$981,275 

$612,000 – 

$899,000 

$20,749 – 

$331,732 

32 

37 

877 

– Ellianos Coffee Company Franchisee 

Kolache Factory 


March 

2022 

$150,000 

$455,000 – 

$776,900 

60 

* Kona Ice 

Frozen treats 

July 

2022 

$20,000 

$149,995 – 

$189,300 

1,666 

LaRosa’s Pizzeria 


Oct. 

2022 

$500,000 

$800,000 – 

$1,000,000 

56 

*This brand’s Franchisee 

Satisfaction Report is available at 


Nothing Bundt Cakes 

Snack retailer 

Penn Station East Coast Subs 


May 


Oct. 

2022 

$150,000 

$300,000 

$440,800 – 

$636,500 

$366,693 – 

$820,026 

405 

319 


Survey 

Date 

Min. Cash 

Requirement 

Investment 

Range 

Total 

Units 

* Pizza Factory 


Jan. 

2022 

$90,000 

$274,000 – 

$542,000 

109 

Teriyaki Madness 


July 

2022 

$150,000 

$346,400 – 

$768,760 

131 

The Human Bean 

Coffee & espresso services 

The Wendy's Company 


Tropical Smoothie Cafe 


Wayback Burgers 


April 


July 

2022 

Oct. 

2022 

Oct. 

2022 

$200,000 

$500,000 

$125,000 

$200,000 

$386,350 – 

$937,970 

$330,000 – 

$3,700,000 

$296,500 – 

$661,500 

$209,000 – 

$633,000 

136 

7,095 

1,098 

155 

“I love being an important 

part of my local 

community - people love 

our restaurant—and also 

a valued part of my 

franchise community.” 

– Pizza Factory Franchisee 

Wetzel’s Pretzels 


Sep. 

2022 

$100,000 

$167,900 – 

$683,650 

329 

Wings Etc. 


Oct. 

2022 

$350,000 

$358,343 – 

$2,783,763 

58 

Wingstop 


Nov. 

2022 

$600,000 

$347,600 – 

$759,100 

1,916 

Zaxby’s 


Sep. 

2022 

$500,000 

$501,700 – 

$950,200 

911 “I love that my opinions 

and feedback are valued 

and that I have the ability 

to affect change within 

my organization.” 

– Zaxby’s Franchisee 


2023 FBR ROCK STAR AWARDS 

Celebrating the Best of the Best 

Each franchise brings a unique set of products, services, culture, and values to its 

brand, its community, and its franchise family. But what makes certain franchisees 

excel to Rock Star status? 

Franchise Business Review’s Rock Star Awards honor franchise owners who set 

exceptional examples of success within the franchise business model. 

To achieve FBR Rock Star status, brands must be on our Top 200 Franchises awards 

list for their nominees to be considered. This year, Franchise Business Review received 

over 250 nominations from franchisors in eight different categories–including Top 

Performers, Multi-Unit Owners, Veteran-Owned, Women-Owned, Family-Owned, 

Freshmen, Millennials, and Giving Back. We narrowed the search to award the 

franchisees whom we believe define what it really means to be an FBR Rock Star. 

To read the full interviews and see the complete list for our 

2023 FBR Rock Stars, scan the QR Code. 



TOP PERFORMER 

Gary Lafreniere 

A PLACE AT HOME, NORTH CHELMSFORD, MASSACHUSETTS 

Gary Lafreniere chose A Place At Home because they don’t see franchisees as mere 

numbers but rather as capable individuals with something special to offer the 

communities they serve. “I knew the corporate group cared about our success as a 

business and us as people.” 

Gary’s mentorship with other A Place At Home franchisees has been invaluable. 

He is always willing to share his insights and experience to help others succeed. 

“I know we can always do more. We are building a strong foundation as a local care 

provider here in our community. The more we grow means the more people we are 

helping and that is all me and my team need for motivation.” 

For more information on the A Place At Home franchise opportunity, visit APlaceAtHomeFranchise. 

com/FBR, email mitch.benson@aplaceathome.com, or call 402-957-0048. 

Cathy Trlica 

CARING SENIOR SERVICE, NEW BRAUNFELS, TEXAS 

“I joined Caring Senior Service in its early beginnings as a franchise. In my former career, 

I was very process-oriented and felt confident that I could use the franchise’s tools to 

implement the processes required. The policy and procedure manual, operations manual, 

and in-person training covered everything needed to meet state regulations, market the 

business, and use the technical platform required to perform business-critical operations.” 

Three years in, I enlisted the help of my daughter, Lara Harris, who was instrumental 

in handling the operational side of the business. With all back-end duties handled by 

Lara, I could be the face of the organization and scale my business accordingly. It’s an ideal 

setup that allows us to focus on what matters most—providing superior in-home care for 

our clients.” 

For more information on the Caring Senior Service franchise opportunity, visit caringfranchise.com, 

email jbevis@caringinc.com, or call 937-545-6278. 

FAMILY-OWNED 

TOP PERFORMER 

Karen DeRosa 

CLASS 101, DAYTON, OHIO 

Karen DeRosa started her franchise ownership in 2018. In 2021, she was the brand’s 

“Franchisee of the Year” out of 45 locations. In 2022, she became the brand’s second-best 

performing franchisee, yet, her ultimate achievement is helping 97 seniors earn a 92% 

acceptance rate while receiving over $20 million in scholarship money. 

“I am very motivated by my students. Every day is a different opportunity to help 

each student reach their potential. And it’s incredibly rewarding to see a student’s eyes 

light up when they finally realize what they’re capable of. Amazing things happen when 

the structure of the Class 101 business model meets strong coaching—motivating and 

equipping a student to own their goals, decisions, and future. 

Who wouldn’t want to do this job every day?” 

For more information on the Class 101 franchise opportunity, visit Class101franchise.com, 

email letstalk@class101.com, or call 817-271-2905. 



VETERAN 

Jon Noceda 

EXPRESS EMPLOYMENT PROFESSIONALS, CHULA VISTA 

AND SAN DIEGO, CALIFORNIA 

Jon Noceda was in the Navy for 22 years and wore many hats before opening his first 

franchise in 2015. Since then, he has seamlessly transitioned the skills he learned in the 

military into practical business ownership knowledge. In 2022, he provided job placement 

services for over 1,500 individuals, and the total contribution to payrolls in the local 

economy exceeded $10 million! 

“Veterans are very good at following procedures. And franchising is no different. Express 

Employment’s process in getting franchisees started is top-notch in everything they do for 

new franchisees. That extends to the training, the support, and especially the mentorship. 

But it doesn’t end there. They continue to be right by your side, helping you to succeed as 

a business owner.” 

For more information on the Express Employment Professionals franchise opportunity, 

visit ExpressFranchising.com, email franchising@expresspros.com, or call 877-652-6400. 

Jorge Figueroa 

FIBRENEW, OSCEOLA, FLORIDA 

Jorge Figueroa has big plans for his Fibrenew operation. He wants to become Florida’s 

No. 1 leader in repairing and restoring leather, plastics, and vinyl for his customers. One 

of the most transferable skills in achieving his civilian-based mission is a quality he 

learned well in the military–discipline. 

“Getting out there daily, understanding ‘the why’ of this business, gives me great 

joy. It takes discipline and determination to knock on doors and talk to people about 

Fibrenew and what I can do to support them. But it’s the foundation of a routine that 

leads to success. Being a veteran-owned business is a badge of honor. I appreciate 

the opportunity to set my schedule, honor my commitments, and spend quality time 

with my family. That, and the resiliency to see through the difficult days, knowing that 

tomorrow is another day filled with opportunity. That’s what keeps me going!” 

For more information on the Fibrenew franchise opportunity, visit fibrenew-franchising.com, 

email franchising@fibrenew.com, or call 877-311-2330. 

VETERAN 

GIVING BACK 

Mike Cardamone 

HUNTINGTON LEARNING CENTER, WALDORF, MARYLAND 

Mike Cardamone bought into the Huntington opportunity in 1999 and has an admirable 

record as a high-producing, multi-unit franchisee. He and his wife, Lorraine, have 

helped over 5,000 students improve their scholastic performance. Mike serves on the 

franchisor’s Advisory Council and has helped found the “Huntington Helps” initiative, 

tutoring low-income families and those with learning disabilities. He volunteers for the 

brand’s annual Reading Adventure Program. 

Additionally, Mike volunteers to support local women’s shelters, food banks, back-toschool 

supply drives, Special Olympics Chapters, and various foster child organizations. 

He has volunteered with the local EMS, saving lives and providing critical care, for four 

decades. “What truly fills me with pride is the immeasurable reward of witnessing the 

success of the children I have had the privilege to work with. Knowing that my efforts 

have been pivotal in their growth, development, and achievements is my ultimate 

measure of success.” 

For more information on the Huntington Learning Center franchise opportunity, 

visit huntingtonhelps.com, email cardamoneM@hlcmail.com, or call 301-705-6636. 



FRESHMEN 

Shauna Gut 

JPAR ELITE REAL ESTATE, LAS VEGAS, NEVADA 

Shauna Gut opened her own transaction-based, full-service JPAR real estate brokerage 

in 2021. Though she had prior experience as a real estate agent, she never felt supported 

by the brand she once represented. Today, her experience is much different! JPAR provides 

built-in resources, tools, mentorship, accountability groups, and operational systems. 

In the first six months of business ownership, she grew her agent base by 188%. 

Within the first year, that number rose to 288%. 

“My short-term goals and actions help facilitate my long-term goals to continue 

to build and refine our agent experience so our agents continue to thrive within 

our community. My local efforts, along with the efforts of my franchisee peers in 

now 27 states, will solidify the JPAR brand within the real estate industry.” 

For more information on the JPAR Elite Real Estate franchise opportunities, visit franchise.jpar.com, 

email Laura@jpar.com, or call 972-982-7007. 

Karen Lossing 

MATHNASIUM, MULTI-UNIT OWNER IN CA, AZ, AND TX 

Karen Lossing opened her first Mathnasium franchise in 2013. With the help and support 

of her husband and two children, they’ve now grown their Mathnasium empire into a 

14-territory, family-owned powerhouse. 

“I knew that if I was going to be successful, I needed to walk in the door with a number 

of skills in hand. We knew we wanted to feel we could make a difference. When I was 

introduced to Mathnasium, it was an explosive moment. Their technology is amazing. 

We are math people and love data that assists with decision-making. Currently, I’m a 

beta tester for improved business intelligence. It is exciting to see how far we have come 

in measuring growth, efficiencies, and profitability. I couldn’t be more thrilled to have built 

a business with my family. The best part was it was entirely organic. It’s been a fun and 

awesome way to stay connected with our kids—even though we live far apart.” 

For more information on the Mathnasium franchise opportunity, visit mathnasiumfranchise.com, 

email franchisedev@mathnasium.com, or call 888-763-2604. 

FAMILY-OWNED 

TOP PERFORMER 

Kelly Rasmovich & Laura Banner 

OASIS SENIOR ADVISORS, CUMMING, GEORGIA 

Laura Banner and Kelly Rasmovich, a mother-daughter duo, became Oasis Senior 

Advisors franchisees in 2022. It didn’t take long for their business acumen and charitable 

contributions to catch the eye of their franchisors, who nominated them as Rock Stars. 

Helping others find their solutions gives them a warm and fuzzy feeling— something they 

never grow tired of experiencing. 

“The best part of our business is when a family tells us that they couldn’t have done it 

without us,” Banner said. “The reality is they could have done it without us, but we know 

that our guidance, expertise, and assistance helped make it less stressful and allowed 

them to focus on their loved ones’ or their own needs while we focused on the details 

of making everything come together for them.” 

For more information on the Oasis Senior Advisors franchise opportunity, visit oasissenioradvisors. 

com/franchise-opportunities, email tim@oasissenioradvisors.com, or call 855-466-4081. 



TOP PERFORMER 

Bassam Safi 

OUR TOWN AMERICA, WILMINGTON AND RALEIGH, 

NORTH CAROLINA 

Our Town America’s corporate leadership says Bassam Safi is an ambassador’s 

ambassador who has become the brand’s benchmark for success. His selfless 

example is indicative of his natural leadership abilities. This is why the brand named 

him to its franchise advisory council and promoted him to one of their field training 

representatives. 

“I was attracted to the low cost of entry, the scalability, and flexibility of working 

from home or office—with or without hired help. I love having work-life balance 

thanks to the corporate staff who handles all of the production. I’m always on the move 

meeting different people and changing scenery. I’ve formed many bonds and gained 

many friends. I also love having the ability to influence other franchisees, or potential 

franchisees, and point them in a good direction.” 

For more information on the Our Town America franchise opportunity, 

visit ourtownamerica.com, email eroecker@ourtownamerica.com, or call 800-497-8360. 

Karen Mora 

PAYROLL VAULT, SANTA BARBARA, CA 

It takes a positive attitude, productivity, efficiency, and a diehard commitment to the 

values, mission, and culture of the franchisor to be a Top Performing Rock Star. When 

Karen Mora discovered Payroll Vault, she was already heading up her own private 

bookkeeping firm. 

“I never imagined being a franchise owner, but after one meeting with Payroll Vault, 

I quickly became aware of the benefits offered to franchisees. With an impressive 

business model to help me manage and grow my payroll business and well-developed 

systems to provide solutions my client’s needed, I immediately made the leap. The best 

part about the day-to-day operation is the satisfaction that we are providing our clients. 

We’ve become specialists in processing payroll in many states due to the pandemic 

and remote workforces, which can be challenging as each state has its own rules. 

My proudest achievement so far is hiring a team of payroll superstars! Our combined 

teamwork is why we have a successful business today.” 

For more information on the Payroll Vault franchise opportunity, visit payrollvault.com/franchise/ 

payroll-franchise-business-opportunity, email franchise@payrollvault.com, or call 303-763-1829. 

TOP PERFORMER 

TOP PERFORMER 

Dom Loiacono 

SCHOOL OF ROCK, PERTH, AUSTRALIA 

Dom Loiacono’s bought his franchise in 2016, serving Perth, Australia, and extending to 

Jolimont and East Melbourne. Most franchises strive to enroll 300 students. When Covid 19 

hit, Dom hit the throttle. He used his leadership, innovation, passion, and drive to set a new 

franchise benchmark record—the first School of Rock franchise to service more than 500 

students in a single month! For Dom, when you’re passionate about music, School of Rock 

becomes more than just a business ownership opportunity—it’s a lifestyle. 

“The training and support provided by corporate has been really good. From the outset, 

we were appointed our own personal director of operations, who guided us through 

the whole process. As franchisees in the system, we all have one thing in common—the 

passion to make a positive difference in the lives of others. I love seeing how excited our 

students are to come to us each week. I’m driven to continue to build our community, 

change lives, and instill confidence and self-belief. That and the opportunity to give our 

future rockstars a great head start.” 

To learn more about the School of Rock franchise opportunity, visit franchise.schoolofrock.com/fbr, 

email franchising@schoolofrock.com, or call 877-566-6184. 



GIVING BACK 

Adam Flattau 

SENIOR CARE AUTHORITY, NASSAU AND SUFFOLK COUNTIES, 

LONG ISLAND, NY 

When asked what he loves most about his work, Adam Flattau didn’t hesitate to say, 

“Easy. I love helping families, giving back to my community, and sleeping well at night.” 

With empathy, patience, compassion, and professionalism, he has guided over 500 

families during overwhelming circumstances and distilled them into manageable tasks, 

supporting them fully throughout the process. 

“The compassion, honesty, transparency, and accessibility of Senior Care Authority 

were among the traits that first stood out to me. That and the dual revenue model of 

placement income and consulting income really appealed to me.” 

Adam is a big contributor to the Alzheimer’s Association, including joining the 

Walk Committee as Walk Sponsorship Chairperson, and becoming Vice Chairperson 

of the board. “Devoting my time and resources to the Alzheimer’s Association and other 

local organizations that help dementia patients and their caregivers has become a passion 

of mine.” 

For more information on the Senior Care Authority franchise opportunity, visit seniorcareauthority 

.com/fbr, email franchisesales@seniorcareauthority.com, or call 888-809-1231 ext. 2. 

Paul Megrath 

SNAP-ON TOOLS, OWNS 7 SNAP-ON TOOLS FRANCHISES 

IN EASTERN IOWA 

Paul Megrath is always willing to do what’s right to help his customers, business, 

employees, and the franchise system. He grows his businesses by always looking to recruit 

additional franchisees into the system, knowing it enables career paths and strengthens 

the brand. “Each candidate rides along with a franchisee while determining if it’s a good 

fit for each. You can watch them run the business throughout the course of the day but 

also get every question answered.” 

“I’m very thankful that Snap-on allowed me to grow my business to my seven 

franchises. With each one, we would discuss whether it was good for me, good for the 

customers, and good for Snap-on. And every time, we agreed that it was. Beyond that, 

Snap-on provides sophisticated point-of-sale systems for all franchise owners, allowing 

me to build quotes and get contracts signed easily. It allows me to move at the rapid 

speed I have to develop my businesses.” 

For more information on the Snap-on Tools franchise opportunity, visit snaponfranchise.com, 

or call 877-476-2766. 

MULTI-UNIT 

VETERAN 

Ryan Murphy 

SOCCER SHOTS, 10 LOCATIONS IN FLORIDA AND MASSACHUSETTS 

Ryan Murphy was a soccer player, coach, official, and mentor for nearly four decades. 

After serving over 10 years on active duty and another 10+ in the U.S. Naval Reserves, 

his life changed with a Facebook ad. It said, ‘Do you love soccer? Do you love to coach? 

Do you want to own your own business?’ I replied yes to all three!” 

“When I started to explore Soccer Shots, it came down to the people I met. They were 

organized, considerate, and energetic.” Falling back on his military training, Ryan grew 

his business through team building. “As a business grows, you must trust and delegate 

because you can’t do it alone. Your team is young and green, but you have to trust them. 

They will fail and make mistakes, but that’s how they will learn and improve. We must 

be ready to lead strategically as we’ve grown into a multi-state franchise, operating 10 

franchises across two states. You must think big picture and set the tone of the business 

with a shared vision and core values. That’s how you succeed.” 

For more information on the Soccer Shots franchise opportunity, visit soccershotsfranchising.com, 

email bkennel@soccershots.com, or call 717-303-8884. 



GIVING BACK 

David Miller 

SPHERION, FORT MYERS, LAKELAND, LEESBURG, NAPLES, OCALA, 

AND SARASOTA, FLORIDA 

David Miller has achieved undeniable success as a multi-unit franchisee. But his 

passion and work ethic are not limited to his professional endeavors. “Business 

ownership gives you a platform to give back, and you can do it in various ways. 

You can give back to your employees, job candidates, clients, and organizations 

within the community.” 

In 2022 Hurricane Ian devastated Southeastern Florida. Becoming an integral part of 

the relief effort, David donated $25,000 out of his pocket, organized a community food 

drive, and packed 500 bagged lunches for hurricane relief workers. During the pandemic, 

he organized a back-to-school supply drive that gave away nearly 200 backpacks to 

elementary schoolchildren, and he’s an annual participant in Spherion’s own Community 

Giveback campaign, contributing over $7,000. 

For more information on the Spherion franchise opportunity, visit spherion.com/franchise, 

email danbrunell@spherion.com, or call 951-587-6864. 

Rachel Sherman 

TSS PHOTOGRAPHY, FORT LAUDERDALE, FLORIDA 

Rachel Sherman is not only the top-performing female business owner but also the 

top-performing franchisee in the entire TSS network, with sales more than double that of 

the next closest competitor. Having already accomplished her lifelong dream of owning 

a photography business, she’s now set her sights on empowering the next generation of 

entrepreneurial females. 

“The biggest thing in business ownership is that you need a support network, whether 

it’s your family, friends, or the franchise. With TSS Photography, you have comprehensive 

training and ongoing support from the brand—with as much or as little help as you 

want—plus the close-knit network of other franchisees in the system. There is always an 

opportunity to grow. We do school pictures, youth sports, professional headshots, and 

special events. I love it all!” 

For more information on TSS Photography franchise opportunity, visit tssfranchisebusiness.com, 

email James.Calabrese@candid.com, or call 800-336-4550 ext. 114. 

WOMEN 

MILLENNIAL 

Drew Nicholoff 

ZIEBART INTERNATIONAL, LANSING, MI 

Drew Nicholoff spent 10 years working as an accessory installer for Ziebart before 

purchasing his location in 2020, during the pandemic. He kept the doors open and the 

business thriving, and the shop has set sales records—weekly, monthly, quarterly, and 

annually. Drew and his wife, Meredith, are also members of the brand’s operations and 

marketing committees. “It’s exciting to see the innovation and corporate development at 

Ziebart as they find new and exciting products to introduce to the public and new ways 

of interacting with the customers. Whatever the future holds, we’re here for it.” 

“It might surprise some people about Millennial business owners—the people who 

don’t understand our work ethic—that we’re not afraid to take chances at such a young 

age and work our butts off to succeed! I’m still on the clock many nights and weekends, 

working on jobs to get them done for our customers.” 

For more information on the Ziebart franchise opportunity, visit ziebart.com, email customerservice@ 

ziebart.com, or call 248-588-4100. 




— An FBR Franchisee Rock Star! — 

ANDREW SLEMP 

Christian Brothers Automotive 

Murfreesboro, Tennessee 


14 Employees 

www.caringfranchise.com/FBR 

A third-generation mechanic and secondgeneration 

franchise owner, Andrew Slemp 

personifies what it means to own a Christian 

Brothers Automotive franchise. “Not only do they 

provide excellent support and coaching, but also 

a solid family and faith-based environment.” 

In conjunction with his local church, Andrew 

initiated a nonprofit organization called 

Mechanics on a Mission—a program that 

matches those in need with critically needed 

auto repairs—all at no charge. They also host a 

series of classes in partnership with the Youth in 

Christ organization to provide basic car care and 

maintenance classes for teen mothers. 

Andrew and his team also find vehicles that 

can be fixed up and donated. In 2022, they 

donated five cars. This year, they’re on track to 

donate seven more. “Ten years ago, we donated a 

car to a young lady getting out of a bad situation. 

A few months ago, she came back in and donated 

a car for us to give to someone else. Another time 

we gifted a car to a single mother whose own 

car was in rough shape. She gave us her car to 

salvage, and we were able to fix it up and give it 

to a man who was just getting out of prison (after 

40 years). He had begun mentoring troubled 

youth but had no way to get to the meetings 

for his organization. Today, he continues to lead 

youth in the Nashville community.” 

“The most rewarding aspect of owning my 

business is being able to help our youth prepare 

to lead the future as they find their own paths 

in life.” 

For more information on the Christian Brothers 

Automotive franchise opportunity: 

• Visit: christianbrothersfranchise.com 

• Email: brad.fink@cbac.com 

• Call: 281-675-6214 


FRANCHISEE 

SATISFACTION MATTERS 

With thousands of different franchises available today, it’s hard to know which are potentially 

good investments, and which should be avoided. There are many factors to consider when 

investing in a franchise, but one of the most important is the satisfaction of current 

franchise owners. 

Each year, we survey thousands of franchise owners to find the companies that are truly 

the best of the best. We ask the questions everyone wants to know: 

• Do you enjoy operating the business? 

• Are you getting the training and support you need? 

• Are you making the money you expected? 

• And most important... Would you recommend this franchise to others? 

HOW WE SELECT THE TOP FRANCHISES 

STEP 1: Invite 

We invite all franchise companies based in North America 

with 10 or more franchise owners to participate in our 

research at no cost. 

STEP 2: Survey 

We contact all franchisees in the franchise companies 

that choose to participate and invite them to answer a 

33-question satisfaction survey covering eight key areas, 

including: financial opportunity, training & support, 

leadership, and core values. 

STEP 4: Score 

The FSI score is used to benchmark each company’s 

franchisee satisfaction level against over 1,100 

franchise brands representing tens of thousands 

of franchisees and determine their ranking 

among other participating companies. 

STEP 5: Award 

We identify the brands that exceed 

the benchmark and recognize them 

with a Top Franchise award. 

STEP 3: Analyze 

We analyze the responses from the franchisees and 

use a weighted scale to determine an overall Franchisee 

Satisfaction Index (FSI) score that ranges from 0-100. Other 

factors considered in the weighting are the percentage of 

franchisees that participate in the survey, the age of the 

survey and the size of the franchise system. 

Independent Franchise Research You Can Trust 

Learn More: https://franchisebusinessreview.com/page/fbr-research-methodology/ 



Brock Wicker 

Spherion Staffing & Recruiting 

Louisville, KY and Jeffersonville, IN 

Franchise owner since 2022 | 4 Employees 

It’s safe to say that franchisee Brock 

Wicker, is a people-person. After earning 

a degree in business and marketing, 

he toured the country as a Club A PGA 

Golf Professional, which exposed him to 

the opportunity to network and mentor 

young assistants, interns, staff members, 

shop attendants, and even caddies. His 

mentoring experience would open the door 

to a business opportunity with Spherion. 

“I have always been interested in staffing. 

Now, serving the Louisville community 

by providing local business owners and 

corporations with qualified staff members 

while also assisting both Kentucky and 

Indiana citizens with finding a job they enjoy 

is a very humbling experience.” 

“I always wanted to own my own business 

and being able to do so in the state where 

my wife and I were born and raised is a 

dream come true. I chose the franchise 

avenue because it is less of a risk for a new 

business owner. Spherion offers excellent 

customer service support, training programs, 

a legal team, a designated SVP for every 

franchisee, a workers’ compensation team, 

safety teams, and more. They always have the 

best interest of the franchisee in mind, which 

was a big deciding factor in agreeing to 

become a part of the Spherion team.” It was 

a decision he didn’t take lightly, as he recalls 

peppering Spherion’s VP of Development, 

Bill Tasillo, with a rapid-fire procession of 

questions. “I went through a new franchisee 

orientation process and during this extensive 

process, I asked Bill a multitude of questions 

such as: What does your customer support 

team look like? What are the costs associated 

with royalties? What does it take to be a 

successful owner? Can I hear from other 

franchisees? What are the failure and success 

rates for your franchisees within the past 

20 years? What sets Spherion apart from 

the other staffing companies? What does a 

typical day look like for a new and seasoned 

franchisee?” 

In the end, Brock found Tasillo’s answers 

to be more than reassuring—and he took 

the business ownership plunge. He opened 

his Louisville location in June of 2022, and 

has since expanded to a second territory, 

claiming the Jeffersonville, Indiana market in 

January of 2023. 

Though he may be in business for himself, 

he never feels as if he’s in business by 

himself. That’s a credit to the comprehensive 

training and close-knit, ongoing support 

he receives from his corporate partners at 

Spherion. “Spherion’s support system is 

fantastic. I don’t feel like I am by myself 

because I have a business partner, but also a 

designated senior vice president with years 

of experience in staffing who assists us with 

calls, leads, yearly budgets, achieving sales 

goals, and answering questions. In addition, 

Spherion hosts a national award ceremony 

every spring. This is a formal event —one 

where they do a great job recognizing your 

successes within the company.” 

Speaking of successes within the 

company, Brock Wicker should know. In 

2022, he won Spherion’s prestigious “Rookie 

of the Year” award for his accomplishments 

as one of their newest franchisees. You’d 

think that might be his proudest moment 

thus far in his early days as a franchise owner 

in the Spherion system. But Brock Wicker 

has a different take on the matter. “Being 

recognized as 2022’s Rookie of the Year 

at the Spherion National Meeting was an 

incredible honor, but I would have to say that 

I am most proud of the internal team I have 

around me. Everyone has bought into our 

customer service-focused, family-oriented 

culture and is willing to go to great lengths 

For more information on the Spherion 


• Call: 951-587-6864 

• Email: danbrunell@spherion.com 

• Visit: spherion.com/franchise 

in making sure our client and employee 

needs are consistently met. As a business 

leader, I believe one is only as good as 

the team they have around them.” Brock 

is a young man and a business owner 

who’s already ahead of his time and 

hungry for more. 

What exactly does the future hold for 

this young go-getter? “We aspire to expand 

more into the state of Kentucky. Right now, 

we have a big territory that consists of three 

counties in Indiana and 13 in Kentucky. Our 

short-term expansion goals are to have four 

offices within the next three-to-five years. 

These office locations will all be near high 

industrial areas within our territory.” With 

a strategic plan as solid as Brock Wicker’s, 

it’s a safe bet that he’ll one day be receiving 

additional awards for performance on behalf 

of the brand. 



THE ESSENCE OF FRANCHISE 

CULTURE: UNLOCKING 

FRANCHISEE SATISFACTION 

The union of franchisor and franchisee 

Franchising is a popular business 

model for myriad reasons. It provides 

individuals with a turnkey solution 

to entrepreneurship—complete with proven 

systems and recognized brands. While 

financial considerations and profitability 

potential are crucial factors, the importance 

of franchise culture and values cannot be 

overlooked. In this article, we will explore the 

significance of franchise culture in enhancing 

franchisee satisfaction and the reasons why 

potential franchise buyers should prioritize 

alignment with a company’s culture and 

values. 

ESTABLISHING A COHESIVE BUSINESS 

ENVIRONMENT 

Franchise culture encompasses the core 

beliefs, values, and behaviors that define a 

franchisor’s identity. A strong and well-defined 

culture fosters a cohesive business environment, 

enabling franchisees to feel a sense of 

belonging and purpose. When franchisees 

resonate with the culture, they are more likely 

to experience higher job satisfaction, leading 

to increased motivation and dedication to the 

franchise’s success. 

SHARED VISION AND GOALS 

Franchise culture plays a pivotal role in 

establishing a shared vision and goals between 

the franchisor and franchisee. When both 

parties are aligned with the same mission and 

purpose, they can work collaboratively toward 

achieving common objectives. Franchisees 

who share the same vision as the franchisor 

are more likely to be invested in the long-term 

success of the business, leading to increased 

satisfaction and dedication. 

Cruise Planners Franchisee, Juan Velazquez, in Costa Maya, Quintana Roo, Mexico. 

CONSISTENCY IN BRAND EXPERIENCE 

A strong franchise culture ensures consistency 

in the brand experience across different locations. 

Franchise buyers seeking to invest in a 

particular brand often do so because they are 

drawn to the brand’s values and the experience 

it offers. When franchisees align with the franchise’s 

culture, they are more likely to uphold 

and deliver the brand experience consistently, 

enhancing customer satisfaction and loyalty. 

SUPPORTIVE NETWORK 

AND RESOURCES 

Franchise culture goes beyond values 

and extends to the support and resources 

provided by the franchisor. A positive culture 

promotes an environment of collaboration, 

open communication, and mutual support. 

Franchisees who feel connected to the 

franchisor and fellow franchisees are more 

likely to seek and receive assistance, guidance, 

and shared best practices. This support 

network enhances franchisee satisfaction by 

providing a sense of security and a safety net 

when facing challenges. 

ENHANCING WORK-LIFE BALANCE 

A franchise culture that values work-life balance 

can greatly impact franchisee satisfaction. 

It is important for potential franchise buyers 

to evaluate the franchisor’s stance on work-life 

balance and determine if it aligns with their 

personal values and goals. When a franchisor 

prioritizes work-life balance, franchisees can 




enjoy a healthier and more fulfilling lifestyle, 

leading to increased satisfaction and overall 

well-being. 

franchisor’s culture, values, and support systems 

to make an informed decision that aligns 

with their vision of entrepreneurship. 

LONG-TERM RELATIONSHIP BUILDING 

Franchise culture is the foundation for building 

long-term relationships between the franchisor 

and franchisees. Franchisees who are 

aligned with the culture are more likely to stay 

committed to the franchise for an extended 

period, reducing turnover rates. This continuity 

allows the franchisor to develop trust, 

provide ongoing support, and create a thriving 

franchise network. 

Franchise culture plays a vital role in 

enhancing franchisee satisfaction. Potential 

franchise buyers should consider alignment 

with a company’s culture and values as a 

critical factor when evaluating franchise 

opportunities. By investing in a franchise that 

resonates with their own beliefs and goals, 

franchisees can enjoy a more fulfilling entrepreneurial 

journey, increased motivation, 

and long-term success. Aspiring franchisees 

should thoroughly research and assess the 

THE 2023 CULTURE100 LIST 

To determine our Culture100 Award 

Winners, FBR surveyed over 36,000 franchise 

owners across more than 360 leading 

franchise companies over the past 18 months. 

Specifically, we measured 17 unique areas 

that contribute to a strong company culture 

including leadership, core values, franchisee 

community, and engagement. The 100 companies 

on the 2023 Culture100 list outrank 

other brands by 10% - 50% across these key 

areas. Additionally, we determined that of the 

franchise owners within these award-winning 

brands: 

• 93% of franchisees enjoy being part 

of their franchise organization. 

• 92% say that they respect their 

franchisor. 

• 9 out of 10 franchise owners would 

recommend their franchise company 

to others. ■ 


ALLISON KAPALKA 

ANY LAB TEST NOW 

Lititz, PA 


4 Employees 

Before Allison Kapalka became an ANY LAB TEST 

NOW franchise owner, she was a franchise sales 

consultant for the very same brand. That’s how 

she learned about the franchise opportunity. 

She was especially impressed by the franchise’s 

unique business model, comprehensive training, 

close-knit franchisee network, and ongoing 

support. “The company provides tremendous 

support. There are periods when I need them, 

and others when I am doing great on my own. 

They let me take the lead on the support I need 

and respond in kind. And my franchise success 

manager is a huge help!” 

“Initially, I was concerned about getting the 

word out about our services. When I reached out to 

the local medical community—the doctors, nurse 

practitioners, and physician assistants—to inform 

their patients about us, business picked up.” 

Allison estimates that as much as 75% of her 

customers are Amish. Word-of-mouth referrals 

within the community helped her build a thriving 

operation. Her location has even been featured in 

a local Amish news publication. “When my 

daughter was diagnosed with autism, several of 

my Amish customers helped my family transition 

to a nutrient-dense, organic diet to help improve 

her condition. This also inspired me to become a 

certified health coach. Now I’m working toward 

becoming a licensed naturopath!” 

Today, Allison Kapalka’s daughter is about to 

graduate high school. “When my daughter was 

diagnosed with learning differences, I didn’t think 

much about expanding the business. Now, the 

idea of expanding is an option and something 

I am really starting to think about!” 

https://pizzafactoryfranchises.com/FBR 

For more information on the ANY LAB TEST NOW 


• Visit: anylabtestnow.com/franchise 

• Email: sales@anylabtestnow.com 

• Call: 770-250-3393 



CULTURE100 

WINNERS 


100% Chiropractic 

Full-service wellness clinic 

* 360clean 

Commercial cleaning services 



Survey 

Date 

Jan. 


Sep. 

2022 

Sep. 

2022 

Min. Cash 

Requirement 

$100,000 

$15,000 

$200,000 

Investment 

Range 

$281,124 – 

$461,370 

$35,800 – 

$46,500 

$278,285 – 

$1,594,889 

Total 

Units 

99 

65 

1,906 

* ActionCOACH 

Business coaching 

Jan. 


$100,000 

$139,951 – 

$317,022 

1,330 

“The franchisor has been a 

tremendous support over 

the last fifteen years of 

my successful business!” 

Aire-Master of America 

Commercial hygiene service 

Amazing Athletes 

Early childhood development 

Anago Cleaning Systems 

Commercial cleaning services 

Feb. 


April 


June 

2022 

$50,000 

$50,000 

$219,000 

$54,984 – 

$160,900 

$63,050 – 

$105,500 

$219,000 – 

$339,000 

117 

110 

1,791 

– Any Lab Test Now Franchisee 

* Any Lab Test Now 

Lab testing services 

July 

2022 

$90,000 

$144,150 – 

$227,900 

214 

Archadeck 

Deck and patio services 

Feb. 


$60,000 

$130,000 – 

$160,000 

85 

“The franchisee community 

is extremely willing to 

help one another. It’s a 

great resource for any 

new franchisee.” 

– Budget Blinds Franchisee 

Auto Appraisal Network 

Automotive appraisal services 





Better Homes and Gardens Real Estate 

Real estate 

BIGGBY COFFEE 

Beverages 

British Swim School 

Swim lessons 

Oct. 

2022 

April 

2022 

April 


Jan. 


Sep. 

2022 

Feb. 

2022 

$3,000 

$100,000 

$100,000 

$50,000 

N/A 

$100,000 

$16,700 – 

$44,275 

$445,000 – 

$1,180,000 

$152,200 – 

$546,800 

$113,920 – 

$455,000 

$276,000 – 

$439,000 

$99,960 – 

$135,010 

21 

114 

556 

379 

300 

226 

“CBA provides excellent 

support, coaching, and 

a solid family and 

spiritual environment.” 

* Budget Blinds 

Custom blinds and window coverings 

Card My Yard 

Yard greeting signs 

CertaPro Painters 

Painting services 

Jan. 


June 

2022 

April 

2022 

$84,500 

$8,000 

$85,000 

$140,500 – 

$211,750 

$8,000 – 

$19,800 

$155,750 – 

$216,000 

1,571 

538 

485 

– Christian Brothers Automotive Franchisee 

* Christian Brothers Automotive 

Automotive repair 

Oct. 

2022 

$85,000 

$520,250 – 

$640,400 

272 

Complete Weddings + Events 

Wedding and event services 

Oct. 

2022 

$50,000 

$56,820 – 

$71,050 

70 

Conserva Irrigation 

Sprinkler & irrigation services 

April 


N/A N/A 91 

* Cruise Planners 

Travel agency 

Oct. 

2022 

$6,995 

$6,995 – 

$23,465 

2,500 

Culver’s 


Aug. 

2022 

$500,000 

$2,254,000 – 

$7,228,000 

886 




Dogtopia 

Dog daycare & boarding 

* Dream Vacations 

Travel agency 

March 

2022 

April 


$300,000 

$3,500 

$780,104 – 

$1,469,845 

$1,795 – 

$21,000 

223 

1,703 


Survey 

Date 

Min. Cash 

Requirement 

Investment 

Range 

Total 

Units 

* DreamMaker Bath & Kitchen 

Home remodeling 

Engel & Völkers Americas 

Real estate 

Estrella Insurance 

Financial services 

EverLine Coatings and Services 

Line striping & pavement services 

* Expedia Cruises 

Travel agency 

June 


April 


Sep. 

2022 

Oct. 

2022 

May 


$150,000 

$35,690 

$25,000 

$75,000 

$250,000 

$211,460 – 

$399,185 

$91,690 – 

$423,592 

$49,950 – 

$84,000 

$148,976 – 

$293,967 

$167,250 – 

$292,245 

41 

288 

194 

334 

260 

“I believe the network 

of franchisees is one of 

the best reasons to be 

a part of DreamMaker! 

I honestly don’t think our 

business would be where 

it is today without it!” 

* Express Employment Professionals 

Staffing solutions 

July 

2022 

$190,000 

$150,000 – 

$250,000 

857 

– DreamMaker Bath & Kitchen Franchisee 

Fastest Labs 

Drug, alcohol, DNA testing 

Feb. 

2022 

$75,000 

$101,150 – 

$132,700 

133 

* FASTSIGNS 

Visual business communications 

Sep. 

2022 

$80,000 

$233,555 – 

$307,308 

766 

* Fibrenew 

Leather & vinyl repair services 

Sep. 

2022 

$15,000 

$89,000 – 

$109,000 

305 

Fish Window Cleaning 

Window cleaning 

Aug. 

2022 

$100,000 

$105,300 – 

$170,000 

275 

Fit4Mom 

Fitness programs 

* FocalPoint International, Inc. 

Business coaching services 

Freedom Boat Club 

Members only boat club 

Glass Doctor 

Glass repair & replacement 

Gotcha Covered 

Home window services 

April 


April 


Oct. 

2022 

Oct. 

2022 

Jan. 


$5,495 

$75,000 

$50,000 

$50,000 

$50,000 

$8,245 – 

$28,685 

$33,000 – 

$132,100 

$222,500 – 

$500,500 

$158,200 – 

$300,400 

$100,050 – 

$122,055 

225 

182 

245 

186 

144 

“The support provided 

by the entire staff from 

developing the territory, 

training, communications, 

insurance, and financing 

was first class.” 

– Fibrenew Franchisee 

Heaven’s Best Carpet/Upholstery Cleaning 

Carpet and upholstery cleaning 

Feb. 


$25,900 

$41,900 – 

$110,000 

416 


Full-service sushi 

Kampgrounds of America/KOA 

Camping services 

Keller Williams 

Real estate 

* Kitchen Tune-Up 

Home remodeling 

* Kona Ice 

Frozen treats 

Miracle Method Surface Refinishing 

Bathroom and kitchen remodeling 

Jul-22 

Aug. 

2022 

Jan. 


Jan. 


July 

2022 

Dec. 

2022 

N/A 

$500,000 

$150,000 

$81,930 

$20,000 

$85,000 

$20,749 – 

$331,732 

$30,250 – 

$9,172,925 

$183,230 – 

$336,980 

$129,930 – 

$188,850 

$149,995 – 

$189,300 

$84,500 – 

$180,000 

877 

451 

1,122 

297 

1,666 

161 

“They provide thorough 

training and cutting-edge 

technology to help us to 

be pioneers in the kitchen 

industry.” 

– Kitchen Tune-Up Franchisee 

Mr. Handyman 

Home repair services 

Oct. 

2022 

$50,000 

$117,500 – 

$154,100 

322 

* New Again Houses 

Real estate 

Sep. 

2022 

$42,500 

$94,000 – 

$180,000 

42 

New Creations 

Restoration services 

Oct. 

2022 

$82,090 

$74,420 – 

$142,700 

74 



CULTURE100 

WINNERS 


NextHome 

Real estate 


Snack retailer 

Oasis Senior Advisors 

Senior care advisors 

Survey 

Date 

Sep. 

2022 

May 


Nov. 

2022 

Min. Cash 

Requirement 

$4,500 

$150,000 

$40,000 

Investment 

Range 

$16,250 – 

$220,345 

$440,800 – 

$636,500 

$64,890 – 

$109,590 

Total 

Units 

608 

405 

118 

* Our Town America 

Advertising services 

Sep. 

2022 

$70,000 

$64,200 – 

$86,500 

44 

Outdoor Lighting Perspectives 

Custom outdoor lighting 

April 


$60,000 

$85,025 – 

$184,050 

121 

“The low cost of entry, 

scalability, and flexibility 

are what first attracted 

me. I love the ability to 

work from home, or the 

office, or step away when 

I need to.” 

* Payroll Vault Franchising 

Payroll services 



Pet Supplies Plus 

Pet retailer 

* Pinch A Penny 

Pool supplies retailer 



Aug. 

2022 

Oct. 

2022 

Oct. 

2022 

Oct. 

2022 

Jan. 

2022 

$56,000 

$300,000 

$200,000 

$150,000 

$90,000 

$65,460 – 

$99,970 

$366,693 – 

$820,026 

$454,870 – 

$1,524,200 

$471,425 – 

$745,200 

$274,000 – 

$542,000 

61 

319 

441 

273 

109 

– Our Town America Franchisee 

Planet Fitness 

Fitness club 

Feb. 


$1,500,000 

$1,625,600 – 

$4,921,000 

2,410 

Premier Pools & Spas 

Pool building services 

Feb. 


$50,000 

$48,000 – 

$107,500 

127 

Realty ONE Group 

Real estate 

March 

2022 

$15,000 

$44,000 – 

$223,000 

306 

“I love the sense of 

community and the ability 

to use my passion to 

make a positive difference 

in the lives of others.” 

– School of Rock Franchisee 

Rhea Lana’s 

Children’s consignment 

Right at Home 

In-home senior care 

Safari Kid 

Children’s services 

* Sandler Training 

Business consulting & coaching 

School of Rock 

Music school 

Jan. 


April 

2022 

Feb. 


April 


Nov. 

2022 

$13,500 

$150,000 

$150,000 

$100,000 

$150,000 

$22,600 – 

$32,000 

$88,719 – 

$157,669 

$200,000 – 

$1,000,000 

$101,825 – 

$147,100 

$395,800 – 

$537,400 

106 

677 

42 

214 

288 

Singers Company 

Children’s music services 

Oct. 

2022 

$23,500 

$14,500 – 

$29,380 

70 

* Snap-on Tools 

Professional tools & franchise 

Aug. 

2022 

$44,121 

$201,433 – 

$465,436 

4,512 

* Soccer Shots 

Youth sports 

June 

2022 

$20,000 

$42,950 – 

$54,300 

284 

Sola Salon Studios 

Salon suites 

Nov. 

2022 

$500,000 

$545,476 – 

$1,737,517 

608 

Sotheby’s International Realty 

Real estate 

Jan. 


$63,650 

$194,650 – 

$627,000 

754 




* Spherion 

Staffing and recruiting 

* Spoiled Rotten Photography 

Child portrait services 

July 

2022 

Aug. 

2022 

$150,000 

$45,000 

$214,325 – 

$471,975 

$42,500 – 

$58,300 

216 

17 


Survey 

Date 

Min. Cash 

Requirement 

Investment 

Range 

Total 

Units 

Stretch Zone 

Professional stretching services 

Oct. 

2022 

$65,475 

$123,930 – 

$226,949 

300 

Superior Fence & Rail 

Custom outdoor fencing 

April 


N/A 

$133,000 – 

$209,000 

50 

Supporting Strategies 

Bookkeeping services 

Surface Specialists Systems 

Home services 

Synergy HomeCare 


TeamLogic IT 

IT services 

June 

2022 

June 


May 


Feb. 

2022 

$100,000 

$25,000 

$25,000 

$60,000 

$74,570 – 

$98,190 

$43,000 – 

$56,000 

$47,718 – 

$185,833 

$110,918 – 

$142,709 

97 

48 

450 

265 

“This is a fantastic financial 

opportunity with lots of 

room to grow!” 

– Glass Guru Franchisee 

The Brothers that just do Gutters 

Gutter install, repair & cleaning 

April 

2022 

$75,000 

$116,000 – 

$148,000 

77 

The Coder School 

Coding teaching services 

Oct. 

2022 

$50,000 

$77,700 – 

$163,950 

60 

* The Entrepreneur’s Source 

Career ownership coaching 

Feb. 


$100,000 

$114,350 – 

$125,950 

148 

* The Glass Guru 

Window restoration 

Oct. 

2022 

$25,000 

$95,755 – 

$193,030 

84 

* The Learning Experience 

Early childhood education 

March 


$150,000 

$500,000 – 

$650,000 

309 

The N2 Company 

Targeted marketing solutions 

Jan. 

2022 

N/A 

$975 – 

$9,800 

768 

The Wendy’s Company 


July 

2022 

$500,000 

$330,000 – 

$3,700,000 

7,095 

* TSS Photography 

Sports, school & event photography 

Feb. 


$10,500 

$20,415 – 

$74,725 

173 

* Two Men and A Truck 

Moving services 

March 


$80,000 

$105,000 – 

$435,600 

421 

* Unishippers 

Business shipping 

Jan. 


$40,000 

$44,565 – 

$233,300 

212 

United Country Real Estate 

Real estate 

Oct. 

2022 

$15,000 

$10,875 – 

$50,380 

474 

* Visiting Angels 


We Sell Restaurants 

Restaurant sales services 

Weed Man 

Lawn care 

Weichert Real Estate Affiliates 

Real estate 



Oct. 

2022 

Aug. 

2022 

Oct. 

2022 

Sep. 

2022 

Sep. 

2022 

$64,950 

$75,000 

$60,000 

$25,000 

$100,000 

$125,460 – 

$1,711,505 

$70,625 – 

$105,400 

$80,535 – 

$107,785 

$62,500 – 

$326,200 

$167,900 – 

$683,650 

718 

44 

343 

377 

329 

“Our franchisor provides 

industry-best training 

and support. I couldn’t 

be happier!” 

– TWO MEN AND A TRUCK Franchisee 

* Wild Birds Unlimited 

Nature retailer 

Oct. 

2022 

$40,000 

$209,425 – 

$350,037 

358 

Wingstop 


Nov. 

2022 

$600,000 

$347,600 – 

$759,100 

1,916 

YESCO 

Visual business communications 

Apri 

l2023 

$60,000 

$64,300 – 

$390,000 

59 


Brand Recognition 

Starting a business from scratch takes time and 

money. Franchises, on the other hand, provide 

well-known services and products with 

established customer bases already built in. 

Be Your Own Boss 

Franchise owners are in business for 

themselves, but not by themselves. That’s 

the advantage of being part of a large and 

successful franchise system. 

Proven Business Model 

Franchising is a multi-billion dollar global industry, 

and it shows no signs of slowing down. Why? 

Because it’s proven to be a very successful 

business model. 

Proven Playbook 

Let’s face it, starting any business is risky. 

That being said, the risk is lower when 

opening a franchise because you’re buying 

into a time-tested business system. 

ADVANTAGES 

OF FRANCHISING 

Buying Power 

A network of franchises has the opportunity 

to purchase goods at a deep discount by 

buying in bulk. The franchisor can use the 

size of its network to negotiate deals that 

every franchisee benefits from. A lower cost 

of goods lowers the overall operation costs 

of the franchise. 

Business Assistance 

Franchises will share financial metrics, best 

practices, and other proprietary information 

to help you operate a more successful 

business. FBR’s top-rated brands are 

recognized for the outstanding support they 

provide their franchisees. 

Bigger Profits 

In general, franchises see higher profits than 

independently established businesses. Most 

franchises have recognizable brands that 

bring customers in droves. This often results 

in higher profits for franchisees. 

For more news and 

To information discover more regarding 

tools, franchising insights, and and the 

best processes, practices scan on the 

how QR code to find to explore your ideal 

franchise the Pathway opportunity, to 

scan Franchising the QR tool Code. on 

the FBR website!


Ken Helmuth 

Right at Home 

Durham, Raleigh, and Charlotte, NC 

Franchise owner since 2014 | 265 Employees 

Ken Helmuth worked in healthcare sales, 

sales management, and executive leadership 

for Fortune 500 companies for 22 years 

before acquiring his initial Right at Home 

location in Durham, North Carolina, in 2014. 

“I honestly believe it was divine intervention. 

I wasn’t necessarily looking for a homecare 

business or a franchise. But, I came across 

this business opportunity at a time when 

I was very unsatisfied with corporate 

America. I was looking for a way to fulfill my 

career aspirations with a job I ultimately had 

control of—not vice versa.” 

When he learned about the Right at 

Home franchise opportunity, Ken quickly 

realized it could fit him perfectly. “I knew 

my healthcare leadership experience would 

align with a homecare business. In addition, 

I knew that the homecare market for older 

adults is limitless. There’s ample opportunity 

to assist and support this growing population 

segment.” 

“I’ve personally seen the emotional and 

physical toll on family and friends after years 

of caring for loved ones with Alzheimer’s 

disease, cancer, or permanent disabilities. 

My passion for serving others ultimately led 

me to pursue the opportunity to purchase 

the Right at Home office in Durham.” 

“As I explored the franchise opportunity, 

the most important thing to me was 

understanding the business model and the 

level of training and support provided by 

the franchisor. I asked the Right at Home 

corporate team what’s the most important 

thing to achieving success, how they support 

franchisees, and whether there are any 

current legal issues with Right at Home. It 

became clear to me that they support their 

franchise owners. They are very focused on 

franchisee success.” 

“I also knew I was aligned with the 

franchisor’s core values. Right at Home’s 

mission is to improve the quality of life for 

those they serve—clients, their families, 

caregivers, and the community——the whole 

system.” 

Speaking with Right at Home franchisees 

was an important part of Ken’s due 

diligence. “I had plenty of questions! I asked 

them about their day-to-day operations, 

challenges, rewards, the biggest surprises 

they discovered when they started out, what 

advice they would give to a new owner, the 

biggest mistakes they’ve made, and how they 

overcame them.” 

“Of course, there are challenges. Hiring 

caregivers can be challenging in general. But 

the Applicant Tracking System we use is one 

of the best available. It’s outstanding. Finding 

I knew that the home care market 

for older adults is limitless. There’s 

ample opportunity to assist and 

support this growing population 

segment.” 

the right people to provide the right services 

is critical to our mission. Right at Home 

provides the tools we need to recruit in the 

best possible way.” 

“Also, knowing and staying on top of 

state policies and procedures and working 

with compliant vendors—are critical to our 

success. The franchise does a great job of 

vetting and recommending vendors for 

all sorts of things we need to have. It’s an 

immense help.” 

“Right at Home most definitely values 

franchisee feedback. I have been a part 

of the Franchise Advisory Council (now 

called the Strategic Leadership Counsel) 

for the past five years. I’ve been exposed to 

To learn more about the Right at Home 


• Call: 866-350-9770 

• Email: franchising@rightathome.net 

• Visit: rightathomefranchise.com 

franchisee feedback, and I’ve seen how the 

franchisor values and responds to it. I always 

participate in the Franchisee Satisfaction 

surveys, which provide the franchisor with 

actionable feedback.” 

“It’s always about the people we serve 

and our dedicated team of caregivers and 

office members who work tirelessly to care 

for our clients and their families. We live 

and breathe our mission every day, with the 

goal of helping clients navigate their journey 

in the comfort of their homes with dignity, 

respect, and peace of mind.” 

“I am most proud of the integrity of 

our work and the number of clients we 

help to age in place. I’m also proud of my 

phenomenal employees who support our 

clients and their families—Nearly 300 

employees for three agency sites. Our team 

members work so hard to stay true to our 

mission and vision. I’m very proud of them.” 

Ken is fully committed to making a 

difference in the Raleigh/Durham/Chapel Hill 

community by employing and developing 

high-performing caregivers to care for the 

Right at Home clients. He continually works 

to expand his knowledge to better serve the 

clients and families in the regions he and his 

team serve. 

“Put simply, our mission is to improve the 

quality of life for those we serve. Of course, 

we recognize that everyone’s idea of ‘quality 

of life’ is different, which is why it’s so 

important to us to make our clients and their 

families an active part of each individualized 

care plan. Aging or being diversely abled 

is about more than just staying healthy, 

safe, and independent. It’s also about living 

well. We want every client to be in the 

driver’s seat, regardless of any limitations or 

challenges they may be facing.” 



TOP 200 

FRANCHISES 

Today’s leading brands based on FBR’s owner satisfaction data. 

Each year Franchise Business Review recognizes the Top 200 Franchises in the U.S. and Canada for excellence 

in achieving high franchisee satisfaction. Many of the brands listed below also make it onto our category specific 

awards lists that are featured throughout the year in this quarterly report and on our website. 

* Full Satisfaction Reports are available at FranchiseBusinessReview.com. 

ADVERTISING & SALES 

The N2 Company 

* Our Town America 

TAPinto.net 

Town Money Saver 

Discovery Map International 

AUTOMOTIVE 

* Christian Brothers Automotive 

Auto Appraisal Network 

* Snap-on Tools 

Tint World 

Ziebart 

Moran Family of Brands 

RNR Tire Express 

BUSINESS SERVICES 

* FASTSIGNS 

* Express Employment Professionals 

We Sell Restaurants 

* Spherion 

* ActionCOACH 

* Sandler Training 

Crestcom 

Network in Action 

Unishippers 

Supporting Strategies 

NEXTAFF 

YESCO 

* The Entrepreneur’s Source 

Alphagraphics 

FranNet 

AtWork Group 

* InXpress 

CHILD SERVICES 

* Spoiled Rotten Photography 

Singers Company 

* Soccer Shots 

* Skyhawks Sports Academy 

Amazing Athletes 

Young Rembrandts 

TGA Premier Sports 

CLEANING & MAINTENANCE 

Anago Cleaning Systems 

Aire-Master of America 

* 360clean 

* PuroClean 

* Image One 

Molly Maid 

Office Pride 

Green Home Solutions 

* The Maids 

Stratus Building Solutions 

EDUCATION 

* The Learning Experience 

The Coder School 

The Goddard School 

* Mathnasium 

Creative World School 

School of Rock 

Huntington Learning Center 

FINANCIAL & TAX 

* Payroll Vault 

We Insure 

Estrella Insurance 

ATAX 

FITNESS 

Planet Fitness 

Orangetheory Fitness 

30-Minute Hit 

FOOD & BEVERAGE 

* Kona Ice 

Culver’s 


Pizza Ranch 



Tropical Smoothie Cafe 

The Wendy’s Company 




TGI Fridays 


Wingstop 

LaRosa’s Pizzeria 

BIGGBY COFFEE 

Ellianos Coffee Company 

* Checkers & Rally’s 

* The Haagen-Dazs Shoppe Company 

Slim Chickens 

Zaxby’s 


Aroma Joe’s 

Acai Express 

* Chicken Salad Chick 

Wayback Burgers 


FOOD & BEVERAGE (CONT.) 

Wings Etc. 

Kolache Factory 

Walk-On’s Sports Bistreaux 

The Human Bean 

* East Coast Wings + Grill 

Teriyaki Madness 

Donatos Pizza 

HEALTH & PERSONAL SERVICES 

100% Chiropractic 

Fastest Labs 

FYZICAL Therapy & Balance Centers 

Palm Beach Tan 

* The Joint 

* Any Lab Test Now 

Stretch Zone 

QC Kinetix 

Sola Salon Studios 

Hammer & Nails 

Blo Blow Dry Bar 

HOME SERVICES 

Premier Pools & Spas 

* DreamMaker Bath & Kitchen 

CertaPro Painters 

Surface Specialists Systems 

Mr. Handyman 

Miracle Method Surface Refinishing 

Dryer Vent Squad 

The Brothers that just do Gutters 

* Kitchen Solvers 

ACE Handyman Services 

Gotcha Covered 

Granite Garage Floors 

WOW 1 DAY PAINTING 

USA Insulation 

Mr. Appliance 

Mr. Electric 

Premier Pool Service 

Mr. Rooter Plumbing 

Storm Guard 

Go Mini’s 

PET SERVICES 

Dogtopia 

Pet Supplies Plus 

Hounds Town USA 

K9 Resorts Luxury Pet Hotel 

Scenthound 

REAL ESTATE 

NextHome 

Keller Williams 

Realty ONE Group 

* New Again Houses 

Weichert Real Estate Affiliates 

Sotheby’s International Realty 

Better Homes and Gardens Real Estate 

Engel & Völkers Americas 

Coldwell Banker 

United Country Real Estate 

Century 21 Real Estate 

HomeSmart 

JPAR Real Estate 

* HomeVestors of America 

ERA 

Real Property Management 

Epcon Communities 

PropertyGuys.com 

RECREATION 

American Poolplayers Association 

Freedom Boat Club 

Kampgrounds of America/KOA 

British Swim School 

Goldfish Swim School 

Aqua-Tots 

* Yogi Bear’s Jellystone Park 

Streamline Brands 

RETAIL 

Rhea Lana’s 

* Pinch A Penny 

* Wild Birds Unlimited 

Good Feet Worldwide 

Learning Express 

Verlo Mattress 

Your CBD Store 

Just Between Friends 

SENIOR CARE 

* Visiting Angels 

* A Place At Home 

SYNERGY HomeCare 

Right at Home 

Oasis Senior Advisors 

Assisting Hands 

* Senior Care Authority 

SENIOR CARE (CONT.) 

* CarePatrol 

Griswold Home Care 

* HomeWell Care Services 

* Caring Senior Service 

SERVICES 

* TWO MEN AND A TRUCK 

* Fibrenew 

Weed Man 

Card My Yard 

Fish Window Cleaning 

GrassRoots Turf 

EverLine Coatings and Services 

New Creations 

Complete Weddings + Events 

LIME Painting 

* The Glass Guru 

Orkin Pest Control 

Glass Doctor 

Junk King 

Critter Control 

College Hunks Hauling Junk & Moving 

Junkluggers 

Truly Nolen of America 

Concrete Craft 

Mobility Plus 

PIRTEK 

NaturaLawn of America 

TECHNOLOGY 

TeamLogic IT 

Wireless Zone 

TRAVEL SERVICES 

* Cruise Planners 

* Dream Vacations 

* Full Satisfaction Report Available 

at FranchiseBusinessReview.com 

To check out 

the complete 

list and details 

for our Top 200 

winners scan 

the QR code. 



FRANCHISE WITH 

THE LEADER IN 

RETAIL LAB TESTING 

NAMED A TOP 100 

RECESSION-PROOF FRANCHISE 

AND 

TOP FRANCHISE BY FRANCHISE BUSINESS REVIEW 

Any Lab Test Now provides a convenient way for 

consumers and businesses to manage 

their healthcare choices. 

Our retail franchise business model provides 

franchisees with built-in advantages. 

Learn more: anylabtestnow.com/franchise 

FITNESS 

Fit4Mom 

Investment Range: $8,245 – $28,685 

Start a business supportive of motherhood with 

FIT4MOM’s franchise opportunity! With over 

1,800 class locations, 1,700 instructors, and 250 

franchise owners nationwide, FIT4MOM is the 

nation’s leading fitness franchise for prenatal and 

postnatal health, wellness, and fitness programs 

designed for every stage of motherhood. Created 

by moms for moms, FIT4MOM is more than just 

a workout. We are a village of moms who build 

connections, empowerment, and Strength in 

Motherhood nationwide. Join our village of 

franchise owners and create a community for 

moms in your neighborhood while building a 

successful business with your kids by your side. 

For more information On the Fit4Mom franchise 

opportunity, Visit fit4mom.com/own-afranchise, 

Email brittanybachman@fit4momhq. 

com, or Call 866-FIT-4MOM. 

Congratulations Allison Kapalka, our 2023 Franchisee Rock Star!! 

A FRANCHISE WITH A 

FUTURE 

SERVICES 

Mosquito Squad 

Investment range: $164,530 – $217,125 

FRANCHISE OPPORTUNITY 

BECOME A LOCAL POOL STORE OWNER 

$2M* 

AVERAGE 

STORE REVENUE 

275+ 

LOCATIONS 

AND GROWING 

80% 

FINANCING 

AVAILABLE 

Schedule a Call or visit PinchAPennyPoolFranchise.com 

*For the year ending December 31, 2022, Pinch A Penny had 269 stores open. Of those stores, 263 have been open at least one year. Of those open at 

least one year, the average annual gross sales were $2,023,349 and some stores (37%) had annual gross sales that exceeded the average. Your results 

may differ. There is no assurance that you will do as well. See our 2023 Franchise Disclosure Document for more information. 

Mosquito Squad is the nation’s best mosquito 

control, bug spraying, and tick repellent 

franchise. They sit at the top of a $26.2 billion 

dollar industry and offer a great return on 

investment (ROI), consistent recurring revenue, 

and lifestyle flexibility! 

New Mosquito Squad franchise owners benefit 

from no royalty fees for 12 months and have 

protected territories that are 3-4x larger than 

the competition. This directly translates to more 

revenue in your pocket! 

Since Mosquito Squad also offers seasonal 

services it is perfect as an add-on business to 

an existing portfolio or for those who value time 

away from work. 

For more information on the Mosquito Squad 

franchise opportunity, Visit mosquitosquad. 

com/franchising, Email kimberly.diaz@ 

authoritybrands.com, or Call 888-718-7168. 




Chicken Salad Chick 

Average 

Unit Sales 

$1,406,088* 

(Closed on Sunday) 

ChickenSaladChick.com/Franchising 

Multiple 

Revenue 

Streams 

Dine In, Take Out, 

Drive-Thru, Catering, 

Off-Premise 

JEFFREY CLARK 

Join Our Family of 

Franchise Owners 

*This discloses 2022 average unit volume for all 130 franchised Restaurants that operated during all of 2022. 62 (or 48%) of these 130 

franchised Restaurants exceeded this AUV number during 2022. A new franchisee’s results may differ from the represented 

performance. There is no assurance that you will do as well and you must accept that risk. These figures appear in Item 19 of our 

amended 2022 Franchise Disclosure Document with other historical financial performance information for franchised and 

affiliate-owned Restaurants. 

Please refer to our 2022 Franchise Disclosure Document for additional information. This information is not intended as an offer to sell, 

or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer 

and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode 

Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, 

we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in 

your state. Franchise offerings are made only after we provide a Franchise Disclosure Document. 

RANKED #1 

TRAVEL AGENCY 

FRANCHISE 

Turn your passion for 

travel into your own 

home-based business in 

an industry with recordbreaking 

sales and growth. 

Get started from 

just $3,500 * down! 

HomeWell Care Services 

New Braunfels and San Antonio Texas 


45 Employees 

A 30+ year sales and customer service veteran 

of large corporations in both the medical device 

and early education fields, Jeffrey Clark was 

looking for an opportunity to own a family 

business that he could operate with his sister, 

Meredith. “I didn’t want to start over in the 

corporate world at my age. I felt the need to do 

something on my own with the idea that my 

sister could play a key role.” 

That destiny ended up being HomeWell Care 

Services, a leading provider of in-home care 

suited to meet the specific needs of a wide range 

of clients. “I spoke with three franchisees and 

shadowed a franchisee for four days. I wanted 

to understand their initial experience but also 

wanted to understand their day-to-day activities, 

the opportunities, and challenges that came in 

the first two years.” 

After signing with HomeWell Care Services 

in 2021, Clark was assigned his own franchise 

business consultant to help guide him through 

the launch of the business. Once again, the other 

franchisees rallied to his side. “What’s nice about 

HomeWell is that all of the owners across the 

country are very open to sharing their ideas and 

collaborating.” 

Doing everything in their power to become 

skilled, compassionate, and committed franchise 

owners, their HomeWell Care Services business 

quickly picked up momentum and began to 

thrive. As positive online reviews began to 

accrue, the number of caregiver referrals also 

increased. 

They have since purchased two additional 

territories in the larger San Antonio market to 

the south. 

IT’S TIME TO 

Thrive! 

HOME-BASED TRAVEL FRANCHISE | LOW COST, HIGH VALUE 

Watch our webinar 

and learn more! 

OwnATravelBiz.com 

800.822.6506 

For more information on HomeWell Care Services 

franchise opportunities: 

• Call: 817-916-8904 

• Email: franchising@homewellcares.com 

• Visit: homewellfranchising.com 




SERVICES 

SERVICES 

CAROLINE SWIFT 

Cruise Planners 

Laguna Niguel, CA 


1 Employee 

Caroline Swift worked as a contractor for a local 

travel agency but felt as if she weren’t allowed 

to be herself or give it her all. That all changed 

when she discovered Cruise Planners. 

“Cruise Planners supports their franchisees. 

Their technology is so advanced, and their CRM 

is extremely robust. I was also impressed that 

Cruise Planners is 100% female-owned and has 

won numerous awards from Franchise Business 

Review.” When she spoke with other franchisees, 

it sealed the deal for her. “I asked about their 

experience, home office support, using the 

technology, and if they’d do it all over again. 

Everything was positive.” 

“The CARE Team is available to help with 

any questions—about the CRM, accounting, 

marketing, technology—everything! We also 

have coaches that guide us and a very efficient 

marketing team that creates beautiful mail and 

digital pieces that are sent to my clients from 

the home office on my behalf—saving me a 

ton of time and resources! Their proprietary 

CPSocial program curates and posts social 

media messages on our behalf, prompting more 

engagement and keeping us top-of-mind when 

clients who want to book travel.” 

Although she started her business while the 

travel industry was still in recovery from the 

global pandemic, charting her course and sticking 

with it remains her proudest achievement to 

date. “Perseverance, a lot of hard work, and a true 

belief in myself and my abilities kept me going. 

And I’m just getting started!” 

For more information on the Cruise Planners 


• Visit: cruiseplannersfranchise.com 

• Email: franchising@cruiseplanners.com 

• Call: 888-582-2150 

Orkin 


With Orkin, you can start your own business in 

a growing market by taking advantage of one 

of Orkin’s many franchise opportunities. You’ll 

immediately benefit from the power of the Orkin 

brand and our more than 100 years of experience 

offering successful service to residential, 

commercial, and industrial customers. If you have 

at least three years of management experience in 

the pest control field; a desire to work with some 

of the best pest management professionals in 

the business; and are willing to invest in the most 

recognized brand in the industry, please consider 

joining the Orkin franchise team. 

For more information on Orkin franchise 

opportunities, call (404) 888-2875, email 

kcronin@rollins.com or visit www.orkin.com/ 

franchise. 

Snap-on Tools 


Snap-on Tools is a U.S.-based global company 

headquartered in Kenosha, Wisconsin and has 

been named Entrepreneur’s top tool franchise for 

over 10 years, has been recognized by Franchise 

Business Review as a Recession-Proof Franchise, 

and is a member of the elite Franchise Business 

Review Hall of Fame. Snap-on Tools, as the 

leading innovator, manufacturer and marketer of 

high-end tools and equipment for professionals, 

powered through the health and economic 

challenges of the pandemic and continued to 

serve its loyal customers, as it has throughout its 

100+ years of existence. Snap-on Tools is a proud 

member of Vetfran and in 2022 was named 

the #1 Franchise for Veterans by Entrepreneur 

Magazine. 

For more information on Snap-on Tools 

franchise opportunities, call 877-476-2766 

or visit snaponfranchise.com. 

Invest In 

Your Future 

√ Top Low-Cost Franchise 

Brand – Franchise 

Business Review® 

√ Top Low-Cost Franchise 

under $100K – Entrepreneur® 

√ A Disruptive Franchise 

Opportunity With An 

Impressive Bottom Line 

Learn more at twomaidsfranchise.com 



Tap into the Lucrative 

Remodeling Industry 

• Top Low-Cost Franchise Brand – Franchise Business Review ® 

• Top Recession-Proof Brand – Franchise Business Review ® 

• #1 Kitchen & Bath Remodeling Franchise – Entrepreneur ® 

Learn more at 

franchise.kitchentuneup.com 

REAL STORIES 

FROM REAL 

FRANCHISE 

OWNERS 

Scan with 

your phone 

to watch now 

https://purocleanfranchise.com/FBR 




ROBERT & CHRISTY 

ANDREWS 

HomeVestors of America 

Knoxville, Tennessee 

Franchise owners since September 2020 

2 Employees 

A chance meeting with a HomeVestors franchisee 

turned Robert and Christy Andrews’ interest in 

real estate into a passion to enter the real estate 

market together. To say their due diligence was 

thorough is an understatement. “We wanted 

unbiased feedback from franchise owners—their 

successes and failures, financial projections, 

their first few years of business, what life looks 

like as a HomeVestors franchise owner, how 

many employees they had, how many houses 

they purchased, if they were satisfied with the 

support provided by the franchisor, and whether 

they would choose to purchase a HomeVestors 

franchise again,” Christy said. They officially 

launched their Knoxville-based HomeVestors 

franchise in September 2020. 

What Robert and Christy truly love about 

franchise ownership is the freedom and 

flexibility that comes with being your own boss. 

“Spending time together as a family is very 

important to us, so finding an opportunity where 

we had flexibility with our schedule was a must. 

Initial startup cost and growth potential were 

also important criteria for us. In addition, we very 

much believe in doing things that have a positive 

impact on our local community, and wanted an 

opportunity that our children could be proud of.” 

“We love that our investments have made 

significant impacts on our local community, as we 

revitalize neighborhoods, create jobs for people, 

and provide quality housing options. Knoxville 

is the city we call home, and we take pride in 

knowing we’re making a positive difference in 

this community.” 

Become a 

Real Estate 

Entrepreneur 

with a Professional 

House Flipping Franchise 

Find us online! 

newagainhouses.com/franchise 

@newagainhousesfranchise 

@newagainfranchise 

New Again Houses 

Be a Part of the $400 Billion 

Home Improvement Industry 

• Top Franchise Brand for Women – Franchise Business Review® 

• Top Recession-Proof Brand - Franchise Business Review® 

For more information on the HomeVestors franchise 

opportunity: 

• Call: 866-249-6932 

• Visit: homevestorsfranchise.com/FBR 

• #1 Window Coverings Franchise - Entrepreneur® 

Learn more at franchise.budgetblinds.com 




SERVICES 

SERVICES 

Storm Guard 


Storm Guard is the most trusted name in roofing 

and construction franchises in the United States. 

Too often, building contractors act like “storm 

chasers” – traveling to communities in need, 

working for a short time, and leave. They are not 

committed, local providers, leading to low-quality 

work and price gouging. When they move on, 

their customers are left without a warranty. As 

locally owned locations, we understand the 

importance of offering quality work at a fair 

price. Storm Guard franchisees benefit from 

industry leading training, supplier relationships, 

storm-tracking and drone technology, systems for 

sales, production, and invoicing, and a supportive 

network of other owners. 

For more information on Storm Guard franchise 

opportunities, call 817-415-0030, email 

johncohen@r7fdc.com or visit franchise. 

stormguardrc.com. 

Truly Nolen 


Since 1938, Truly Nolen has served as one of 

the most stable pest, termite, rodent and lawn 

control companies in the industry. With 74 

corporate locations and 42 domestic franchisees, 

we are dedicated to providing unsurpassed 

quality customer service by utilizing innovative 

methods and unique service options to control 

pest issues. As a Truly Nolen franchise owner, 

you can benefit from the brand marketing 

power; led by our distinctive mouse car concept. 

Additionally, we provide initial/ongoing training, 

support and resources to ensure your success. 

For more information on the Truly Nolen 

franchise opportunity, 

visit trulynolenfranchising.com, 

email usa.franchise@trulynolen.com, or 

call 833-718-0957. 


MARNIE PRINCE 

Junk King 

Tucson, Mesa, Phoenix, and Surprise AZ 


20 Employees 

Marnie Prince spent nearly a decade in the 

banking and finance industry which required her 

to research different industries. One business 

sector intrigued her—junk removal—became the 

focus of her entrepreneurial pursuits. She wanted 

a nationally recognized brand name, a concept 

that stays current in the marketplace, and readily 

available access to key performance indicators 

(KPIs) to help her gauge her performance. She 

asked the franchisor and franchisees many 

tough questions, and Junk King won her over. 

“To me, Junk King is more of a community than 

a business venture—one that feels like family. 

I also love the eco-friendly approach that Junk 

King takes to junk removal. Discarded items are 

not simply sent to the landfill. We carefully 

inspect items that can be donated to one of the 

many charitable organizations we work with.” 

Marnie’s quick success enabled her to purchase 

additional territories—making her a multi-unit 

franchise owner. “Expansion was always part of 

the master plan. I’ve always believed that growth 

is necessary to ensure long-term success. Today 

I have four locations and 20 amazing employees, 

and I don’t plan on slowing down any time soon!” 

There’s an acronym Marnie loves to share. “It’s 

all about building a RICH business with Respect, 

Integrity, Customer-Focus, and Having fun in the 

process.” It’s this approach that’s helped Marnie 

secure the respect and admiration of her 

customers, many of whom have left glowing 

reviews about her services. She’s earned 

corporate awards for customer satisfaction, but 

what she’s most proud of is having dozens of 

5-star Google reviews online for others to see. 

For more information on the Junk King franchise 

opportunity: 

• Visit: franchising.junk-king.com 

• Email: franchising@junk-king.com 

• Call: 1-888-887-JUNK 


STREAMLINE YOUR JOURNEY TO 

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FBR Franchise Buyers Guide 2023 Q3

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