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Delighting the retail world - Altavia

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Client Asset<br />

<strong>Altavia</strong>:<br />

<strong>the</strong> leading European<br />

marketing partner<br />

for chain stores.<br />

For more than 28 years, <strong>Altavia</strong> has been <strong>the</strong> preferred marketing partner<br />

for chain stores.<br />

On <strong>the</strong> strength of its positioning and <strong>the</strong> quality of its experts, today <strong>the</strong> group<br />

can boast a Client Asset of more than 300 clients with whom it works on a daily<br />

basis - both generalist and specialist <strong>retail</strong>ers, market leaders across Europe<br />

and in China.<br />

The richness of our Client Asset represents a daily challenge for all of our people,<br />

who have a common objective: <strong>the</strong> satisfaction of our clients. Our structures,<br />

our processes and our ideas are all focused on this one goal.<br />

At <strong>Altavia</strong>, this means not only a proactive and creative relationship, with high added<br />

value in terms of ideas around marketing communication and technical advice,<br />

but also an ever more in-depth knowledge of <strong>the</strong> behaviour of <strong>the</strong> end client.<br />

It is to that end that we are observing as closely as possible <strong>the</strong> ongoing changes<br />

in consumers’ behaviour, via ShopperMind ® (in partnership with OpinionWay).<br />

Our mission<br />

<strong>Altavia</strong> is <strong>the</strong> leading European marketing partner for chain stores and has<br />

been an expert in marketing communication for more than 28 years.<br />

From <strong>the</strong> generation of ideas to <strong>the</strong> production of printed and online media, from <strong>the</strong><br />

design of new and effective marketing <strong>the</strong>mes to <strong>the</strong> creation of dynamic poster<br />

advertising campaigns, from e-catalogues to descriptive websites, etc. <strong>Altavia</strong> is a<br />

daily contributor to <strong>the</strong> stimulation of its clients’ marketing and communications.<br />

We offer solutions that are designed to create value and delight <strong>the</strong> <strong>retail</strong> <strong>world</strong>:<br />

enrich <strong>the</strong> relationship with <strong>the</strong> “consom’acteurs ® ” (proactive consumers), make it<br />

smoo<strong>the</strong>r and more satisfying for <strong>the</strong> customer as well as for <strong>the</strong> store and <strong>the</strong> source<br />

of <strong>the</strong> business by optimising <strong>the</strong> processes and <strong>the</strong> costs of publishing.<br />

Retail-tainment: Every day, <strong>Altavia</strong> creates a multitude of new experiences for<br />

<strong>the</strong> “consom’acteur ® ” (proactive consumer), designed to enrich and streng<strong>the</strong>n <strong>the</strong><br />

relationship between consumers and <strong>retail</strong>ers.<br />

Commerce is traditionally an act of exchange but should also be a pleasure: <strong>the</strong><br />

experience of buying can be a joyful moment and <strong>the</strong>refore one that engenders<br />

customer loyalty. By establishing <strong>the</strong> most creative and fulfilling conditions for<br />

consumers and for its clients, <strong>Altavia</strong> “delights <strong>the</strong> <strong>retail</strong> <strong>world</strong>”.<br />

BRING<br />

THE CUSTOMER<br />

INTO<br />

THE STORE<br />

Our commitment<br />

MAKE<br />

THE CUSTOMER<br />

BUY<br />

IDEAS + SYSTEMS + TOOLS<br />

21<br />

MAKE<br />

THE CUSTOMER<br />

COME BACK<br />

INTO THE STORE<br />

news 2010

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