I. Table of Contents - ISS

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tatiana\Bank Book\Public Bank Book\FINAL ISS PUBLIC Bank IM - Press Release to EMTN_1.doc 9 Nov 2005 10:32 16/91 Covenants 16 Executive Summary The financial covenants for the Credit Facilities are standard for a leveraged transaction of this type including: � Net Senior Bank Debt/Pro Forma EBITDA � Total Net Debt/Pro Forma EBITDA � EBITDA/Total Net Cash Interest � Free Cash Flow/Total Debt Service � Limitations on Capital Expenditure
tatiana\Bank Book\Public Bank Book\FINAL ISS PUBLIC Bank IM - Press Release to EMTN_1.doc 9 Nov 2005 10:32 17/91 D. Company Overview 1. Company Description 17 Executive Summary ISS is one of the world's largest providers of facility services, with operations in 43 countries in Europe, South America, Asia and Australia. ISS is Europe's largest provider of cleaning services and is one of the top three cleaning companies, based on revenue, in Austria, Belgium, Hong Kong, the Netherlands, the Nordic region (Sweden, Denmark, Norway and Finland), Singapore, Spain, Switzerland, and the United Kingdom. ISS has a diversified customer base of more than 100,000 public and private sector customers. The Company employs more than 305,000 employees worldwide and is among Europe's ten largest private employers as of September 30, 2005. In 2004, ISS had total revenue of DKK 40.4 billion (EUR 5.4 billion) and EBITDA of DKK 2.9 billion (EUR 386 million). For the twelve months ended September 30, 2005, ISS had revenue of DKK 45.1 billion (EUR 6.0 billion) and EBITDA of DKK 3.3 billion (EUR 440 million). Figure 2: ISS Service Overview (1) Facilities Services Cleaning Property Catering Office IFS Daily Office Cleaning Dust Control Washroom Services Specialised Cleaning Food Hygiene Maintenance Landscaping HVAC Pest Control Damage Control Operation of Canteens Within Customer Facilities Event Catering Call Centres Reception Services Office Logistics Access Control Integrated Facilities Services Revenues (’04 DKKm) 26,429 8,252 2,003 1,822 1,230 % of Total Revenues 66% 21% 5% 5% 3% Note: (1) Excludes Health Care operations, which were divested in two separate transactions in H1 2005. Source: ISS ISS has been operating for more than 100 years. The Company started as a security company and began offering cleaning services in 1934. Since that time, ISS has expanded its business, both through organic growth and acquisitions, and its facility services currently include: � Cleaning Services, which represented approximately 66% of 2004 revenue, include daily office and facility cleaning, dust control, washroom and specialized cleaning services; � Property Services, which represented approximately 21% of 2004 revenue, include landscaping, damage control services, building maintenance and pest control services; � Office Support Services, which represented approximately 5% of 2004 revenue, include call centres, reception services, office logistics and access control; � Catering Services, which represented approximately 5% of 2004 revenue, include company restaurants, catering, event catering, executive dining and office catering solutions such as coffee points; and
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I. Table of Contents - ISS

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