I. Table of Contents - ISS

tatiana\Bank Book\Public Bank Book\FINAL ISS PUBLIC Bank IM - Press Release to EMTN_1.doc 9 Nov 2005 10:32 2/91
The factual information contained in this document concerning the Group has been obtained from the
Group and other sources. The market data included in this document represent estimates taken from
external sources. Within this document, the term “market” is used interchangeably with “segment”.
While ISS has compiled, extracted and reproduced market or other industry data from external
sources, including third party or industry or general publications, ISS has not independently verified
such data. Where ranges are presented, these ranges represent the general variance among
countries in the European facility services market. There can be no assurance as to the accuracy and
completeness of, and ISS and its subsidiaries take no responsibility for, such data.
The actual results may be materially affected by changes in economic, operational, or other
circumstances, which cannot be foreseen. Any reliance, which can be placed upon the projections and
forecasts, is a matter of commercial judgement. Any estimates regarding ISS’s business, projections,
targets or forecasts relating to the Group and its operations contained herein have been prepared by
the Group and involve significant elements of subjective judgement and analysis, which may or may
not be correct. No representation or warranty is made as to the achievability or reasonableness of any
estimate contained in this document. The information contained in this document should not be
assumed to have been updated at any time subsequent to 9 November 2005 and the distribution of
this document does not constitute a representation by any person that such information will be
updated at any time after the date of this document.
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