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Open Air Business August/September 2018

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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GLAMPSITES<br />

GETTY IMAGES<br />

DIY PR<br />

How to create your own glamping business PR<br />

strategy, with Megan Allen<br />

you can share them too. You might even<br />

like to create your own hashtag so that<br />

people who are looking at booking with<br />

you can see what other visitors have been<br />

up to during their stay.<br />

PUBLIC RELATIONS is a very cost-effective<br />

and simple way of marketing your<br />

business. All you need to do is think hard<br />

about your target market and invest a little<br />

of your time.<br />

While many people think PR starts and<br />

ends with media coverage and shy away<br />

from it, there are several simple things you<br />

can do to tell your story the way you want<br />

it to be told, without breaking the bank.<br />

After all, public relations is about building<br />

and maintaining a reputation and who is<br />

in a better position to control it than you?<br />

EMOTIVE PHOTOGRAPHY<br />

One of the things I advise my clients<br />

to do before they start to put together<br />

a public relations strategy is to invest<br />

in some decent photography. Most<br />

places already have beautiful images of<br />

their accommodation, the site and the<br />

surrounding areas but what people really<br />

want to see is the experience.<br />

Start by thinking about your target<br />

market – are they families, millennial<br />

couples, retirees? Then think about what<br />

would inspire them to book a holiday<br />

with you. In other words, tap into their<br />

emotions.<br />

To generalise, families will most likely be<br />

inspired by images of other families having<br />

a happy holiday because that is what they<br />

are aspiring to. Couples might like to see a<br />

bottle of wine with two glasses in front of<br />

an open fire, and retirees could be looking<br />

for local dog walks with a decent pub en<br />

route.<br />

The key thing is to make them aspire to<br />

the experience that you are offering them.<br />

After that you can work those images into<br />

all forms of marketing, not just your PR.<br />

If you are on a tight budget, one way<br />

of getting hold of these images is to ask<br />

people who stay with you to share their<br />

experiences on social media and whether<br />

“IF YOU ARE ON A TIGHT<br />

BUDGET, ONE WAY OF<br />

GETTING HOLD OF THESE<br />

IMAGES IS TO ASK PEOPLE<br />

WHO STAY WITH YOU TO<br />

SHARE THEIR EXPERIENCES<br />

ON SOCIAL MEDIA...”<br />

PUTTING TOGETHER A SOCIAL<br />

MEDIA STRATEGY<br />

Love it or loathe it, social media is a<br />

fantastic way of telling your story to a<br />

captive audience, and as glamping and<br />

camping is such a picturesque past time,<br />

you should never be short of content.<br />

Before the social revolution most<br />

businesses hid behind a website or an<br />

advertisement, but with the introduction of<br />

social media platforms the people behind<br />

the brands started emerging and visitors<br />

now expect to know as much about you as<br />

they do your site.<br />

The introduction of Instagram stories<br />

(which can also be linked to your Facebook<br />

business page) means that you can keep<br />

your audience up to date with what is going<br />

on behind the scenes – the good, the bad<br />

and the ugly. I have even advised clients<br />

to show their cleaning routine and the eco<br />

products they use on their stories, as it’s the<br />

little things that can make the difference<br />

between someone choosing to book or not.<br />

I always encourage my clients to at<br />

least have Facebook and Instagram feeds<br />

that they update regularly because they<br />

have such a visual impact. Pictures tell a<br />

thousand words and as I discussed above,<br />

emotive imagery is key to any PR strategy.<br />

I also encourage them to manage their<br />

pages in house. As tempting as it is to<br />

outsource your social media management,<br />

WWW.OPENAIRBUSINESS.COM 51

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