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Credit Management Jan:Feb 2019

The cicm magazine for consumer and commercial credit professionals

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CAREER’S ADVICE<br />

NEW YEAR<br />

NEW ROLE<br />

Karen Young talks about how to secure a<br />

pay rise in the New Year.<br />

Karen Young<br />

MANY of us will be<br />

pursuing a pay rise with<br />

the coming of the New<br />

Year. But asking for one<br />

can be a nerve-racking<br />

task, and it can be<br />

frustrating and disheartening if the answer<br />

is no. You may also worry about how it could<br />

affect your relationship with your manager.<br />

Taking the right approach means the more<br />

likely it is that you will be able to secure a<br />

pay rise this year.<br />

The best way to start is by asking for<br />

a meeting with your manager early on in<br />

the year. Approaching the topic of a pay<br />

increase is not something which can be done<br />

over email, so make sure you choose an<br />

appropriate time to meet in person.<br />

What’s most important is constructing<br />

a good case for a raise. Developing a clear<br />

and informed business case will help your<br />

boss make a sensible decision, and your case<br />

needs to be focused on providing tangible<br />

evidence of how much of an asset you are to<br />

the business.<br />

Here are some things you need to consider<br />

before you ask the question.<br />

DO YOUR RESEARCH<br />

Find out the industry average for your<br />

current role, otherwise you’ll be in the dark<br />

about how much you can ask for if you are<br />

keen to secure a rise. Using a tool such as the<br />

Hays Salary Checker is a good place to start.<br />

If you discover that the industry wage for<br />

your role is higher than your current wage<br />

then you are within your right to bring this<br />

sort of external benchmarking information<br />

with you when you have a discussion with<br />

your manager.<br />

Before deciding that you deserve a raise<br />

consider how much your benefits (pension<br />

scheme, life insurance, share scheme,<br />

subsidised gym membership etc.) are worth<br />

on top of your salary. Your salary may be the<br />

industry average, but your other benefits<br />

may more than make up for this.<br />

Familiarising yourself with whether your<br />

employer has a common procedure for salary<br />

increases each year will also help ensure<br />

you aren’t caught off guard. If not found on<br />

your company’s internal systems, then make<br />

a general inquiry to the HR department.<br />

The HR department could also help you to<br />

establish when your manager’s budget is<br />

finalised; scheduling your meeting just after<br />

budgets have been confirmed puts you and<br />

your boss in a very tricky position!<br />

BUILD YOUR CASE<br />

Detail a robust agenda for the meeting and<br />

take control. Not only will preparing an<br />

actual sheet of paper with the agenda on it<br />

help you to keep your boss from altering the<br />

trajectory but it will also be useful in helping<br />

your boss go away and consider the matter.<br />

Hard facts and figures visible on a piece of<br />

paper cannot be disputed; whilst they’ll also<br />

help your boss articulate your case to HR,<br />

who will likely also have to approve it.<br />

Consider the value you bring to your<br />

employer. If you have taken on additional<br />

responsibilities and made crucial savings<br />

then you already have some solid evidence<br />

to present. Be specific and provide tangible<br />

evidence, and don’t just say that the cost of<br />

living has gone up, or that you think you<br />

generally do a good job.<br />

DEVELOP YOUR SKILLS<br />

If you are looking for your employer to invest<br />

further in you this year by increasing your<br />

pay or benefits package, you should show<br />

some willingness towards improving your<br />

skills within the business which will not only<br />

help your employer, but also your future<br />

career development. The largest acquired<br />

skills gaps for new entrants in credit control<br />

are technical knowledge and commercial<br />

awareness for example.<br />

Demonstrating to your employer that you<br />

are constantly developing your skills and<br />

knowledge will help you stand out from the<br />

crowd and confirm that you are committed<br />

to your career and personal development.<br />

Even if you are not currently in a position<br />

to seek a pay rise, by developing your skills<br />

to align with those most in demand, you’ll<br />

be poised to take up new opportunities in<br />

your current role or indeed elsewhere. Think<br />

about where you want to be at the end of this<br />

year, and what steps you need to take today<br />

to set you on your way forward.<br />

Karen Young is Director at Hays<br />

<strong>Credit</strong> <strong>Management</strong>.<br />

The Recognised Standard / www.cicm.com / <strong>Jan</strong>uary / <strong>Feb</strong>ruary <strong>2019</strong> / PAGE 52

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