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Credit Management Jan:Feb 2019

The cicm magazine for consumer and commercial credit professionals

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CSA appoints new Head of Policy<br />

THE <strong>Credit</strong> Services Association (CSA), the<br />

voice of the UK debt collection and debt<br />

purchase industries, has appointed Henry<br />

Aitchison, a former senior executive with<br />

the FCA and OFT, to the newly-created role<br />

of Head of Policy.<br />

Henry, who has a career spanning<br />

almost 20 years in consumer credit, will<br />

have a broad role supporting the CSA<br />

executive team in identifying key policy<br />

issues and developing a clear strategy to<br />

support the Association's principal aims<br />

and objectives. He will also be responsible<br />

for developing and maintaining an<br />

active Public Affairs (PA) programme,<br />

ensuring that the Association's views<br />

and membership goals are represented in<br />

the formulation and adoption of current<br />

and future UK and European policy and<br />

legislation.<br />

Henry joins the CSA from the Finance<br />

The CSA is looking to<br />

further enhance its<br />

influence in a number<br />

of key areas, and Henry<br />

will help us in shaping<br />

the future agenda, rather<br />

than the agenda shaping<br />

us.<br />

& Leasing Association (FLA) where he was<br />

Senior Policy Advisor. This followed more<br />

than 15 years with the OFT and FCA in<br />

similar advisory roles, and with a particular<br />

focus on consumer credit and protection.<br />

John Ricketts, President of the CSA,<br />

says the appointment of a dedicated<br />

Head of Policy resource will add further<br />

weight and bandwidth to the Association’s<br />

commitment to members: “Our ambition is<br />

to be even more proactive in determining<br />

future issues and regulation that<br />

impact our members, and Henry’s<br />

knowledge and experience will play a key<br />

part in putting the CSA on the front foot,”<br />

he says.<br />

“The CSA is looking to further enhance<br />

its influence in a number of key areas, and<br />

Henry will help us in shaping the future<br />

agenda, rather than the agenda shaping us.”<br />

csa-uk.com<br />

Henry Aitchison<br />

CSA Head of Policy<br />

>NEWS<br />

IN BRIEF<br />

R3 reports rise in<br />

zombie companies<br />

OVER one in ten (11 percent) UK<br />

companies is just paying the interest on<br />

its debts, rather than repaying the debt<br />

itself, according to R3.<br />

Based on a survey of 1,200 companies,<br />

the research also found that one in six<br />

(16 percent) businesses are having to<br />

negotiate payment terms with creditors;<br />

one in ten (12 percent) are struggling<br />

to pay their debts when they fall due;<br />

and eight percent would be unable to<br />

repay their debts if interest rates were to<br />

increase by a small amount.<br />

Stuart Frith, President of R3, says rising<br />

interest rates will have also contributed<br />

to businesses stumbling into ‘zombie<br />

business’ status: “The future for these<br />

‘zombie businesses’ is mixed. Some might<br />

eventually be able to restructure or find<br />

new investment and grow. Others will<br />

run out of road and become insolvent.<br />

While this would mean capital could<br />

be ‘recycled’, it may also be a bit of an<br />

economic shock in itself.”<br />

The UK’s insolvency and restructuring<br />

framework is highly rated by the OECD<br />

for its zombie-busting powers, and the<br />

Government recently announced plans<br />

to improve the UK’s business rescue and<br />

restructuring options.<br />

r3.org.uk<br />

Arthur Critchley: An appreciation<br />

ARTHUR Critchley FCICM and Meritorious<br />

Service Award recipient was a true<br />

gentleman who even at 90 always made<br />

time for everyone he met. To me he was a<br />

much-loved friend for over 30 years who,<br />

along with his wife Pat, supported me for<br />

the 12 years I served on the Merseyside and<br />

North Wales Branch Committee including<br />

six of those in the capacity of Chairman.<br />

I met Arthur and Pat in 1987 at my first<br />

Merseyside & North Wales ICM Branch<br />

meeting. They always came as a pair and it<br />

was very unusual for Arthur to arrive at a<br />

meeting on his own. As a founding member<br />

of the Branch Arthur knew everyone in the<br />

room and was full of enthusiasm for all<br />

things debt related and those of us working<br />

in the profession.<br />

Arthur would sit and chat to everyone,<br />

sharing his knowledge and more than a few<br />

entertaining stories of what he had got up<br />

to during his career carried out long before<br />

mobile phones, email and Google had<br />

become commonplace in pursuit of chasing<br />

down a debtor.<br />

Arthur did it the hard way, knocking<br />

on doors, questioning neighbours, sitting<br />

outside businesses early in the morning all<br />

over the country waiting for them to open<br />

up so he could politely point out the need<br />

for a payment to be made especially as he<br />

had spotted a nice car or van pulling into<br />

the Director’s parking spaces.<br />

He and Pat were our official ‘meeters<br />

and greeters’, a role they carried out with<br />

a warmth that really made people want to<br />

return. When it was conference time they<br />

would be at the Albert Dock before 07.00am<br />

welcoming exhibitors, making sure they<br />

had everything they needed, especially<br />

their breakfast! They were the real stars of<br />

the day who past delegates wanted to see<br />

again.<br />

Arthur and Pat did so much for the<br />

Branch over many years, especially with<br />

the Students. Not too long ago exams were<br />

taken in a classroom environment with Pat<br />

and Arthur officiating every session and<br />

offering words of encouragement to anyone<br />

suffering last minute nerves.<br />

I nominated Arthur for a much-deserved<br />

Meritorious Service Award 20 years ago and<br />

he said that when the letter arrived, he sat<br />

on the edge of the bed with the letter in his<br />

hand and for once was lost for words.<br />

He was married to Pat for 69 years,<br />

and nothing was more important to him<br />

than his family. His two other loves were<br />

Jazz and his Labrador Gwladus (Gladys<br />

in English), a stray that Arthur and Pat<br />

‘looked after’ for 12 years! In Gwladus’ latter<br />

years the two of them could be found going<br />

along the promenade near their home with<br />

Arthur in his motorised scooter complete<br />

with go faster stripes and Gwladus trotting<br />

alongside.<br />

Lynne Mills FCICM<br />

The Recognised Standard / www.cicm.com / <strong>Jan</strong>uary / <strong>Feb</strong>ruary <strong>2019</strong> / PAGE 9

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