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Credit Management Jan:Feb 2019

The cicm magazine for consumer and commercial credit professionals

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BRANCH NEWS<br />

Kicking things off<br />

Ireland Branch<br />

Glyn Powell FCICM, Branch Chairman presenting the award to the Irish Collections Team of the Year.<br />

THE newly formed Ireland<br />

branch is up and running<br />

with a group of committed<br />

and enthusiastic members,<br />

whose knowledge and<br />

combined experience<br />

will benefit the entire credit community<br />

in Ireland. Following the inauguration<br />

meeting in Croke Park, the committee was<br />

elected as follows: Glyn Powell, Branch<br />

Chair; Paul Whittaker, Secretary; Massimo<br />

Lepri, Treasurer; Ian Finnie, VisionNet;<br />

Ralph Montforts, Maxim Integrated;<br />

Declan Flood, CEO of Irish <strong>Credit</strong><br />

<strong>Management</strong> Training; <strong>Jan</strong>e Kloska, KPMG;<br />

and Michael Burke, National Lottery.<br />

In November, we co-hosted an excellent<br />

All Ireland Utilities Conference in the<br />

City North Hotel in conjunction with<br />

the Northern Irish Branch. This was a<br />

full day event with expert speakers on<br />

topics relevant to all working in this<br />

sector including: ‘Robotics, Automation<br />

and Artificial Intelligence in <strong>Credit</strong> and<br />

Customer <strong>Management</strong>’ by Brian Morgan<br />

FCICM from Rimilia; ‘Recruitment,<br />

Development & Retention Strategies’<br />

from Orlagh Reynolds of Hays<br />

Recruitment; and two sessions on<br />

vulnerable customers from Pauline<br />

Brown of St. Vincent de Paul and Debbie<br />

Tuckwood, Head of Education and<br />

Professional Development at CICM. We<br />

also looked at areas including fraud and<br />

regulations with an open forum with a<br />

panel of experts on hand to answer specific<br />

questions from the audience.<br />

There have been a number of<br />

committee meetings and there is a full<br />

calendar of events planned for <strong>2019</strong>. On<br />

the Education front we are launching<br />

the CICM Diploma course in Dublin in<br />

conjunction with Irish <strong>Credit</strong> <strong>Management</strong><br />

Training (ICMT), starting in UCD, Belfield<br />

on 21 <strong>Feb</strong>ruary <strong>2019</strong>. It will be classroombased<br />

and the first term will cover <strong>Credit</strong><br />

<strong>Management</strong> and Business Environment<br />

for ten weeks and hope to attract a large<br />

number of students to gain a valuable<br />

qualification. We are also offering a<br />

selection of assignment-based subjects,<br />

where students will attend four half day<br />

sessions to learn, prepare and finalise<br />

their assignments on a number of valuable<br />

credit related topics.<br />

It is our intention to grow an active,<br />

valuable and informative organisation in<br />

Ireland for everybody working in the area<br />

of credit management.<br />

AUTHOR: Declan Flood FCICM<br />

The Journey Ahead<br />

Sheffield and District Branch<br />

SHEFFIELD and district branch members<br />

and guests had an interesting and<br />

enjoyable evening taking part in The<br />

Journey Ahead workshop at the cuttingedge<br />

AMP Technology Centre facility in<br />

Sheffield. Following refreshments and an<br />

opportunity to network with like-minded<br />

credit professionals guests were seated<br />

and presentations began.<br />

Daniel Cherry of Hays was able to give<br />

a sneak peek into the upcoming Hays<br />

UK Salary Survey and Recruiting Trends<br />

guide <strong>2019</strong>. At the time of writing the<br />

official launch was weeks away and CICM<br />

members had a preview of top secret<br />

statistics on the current employment<br />

market with a focus on credit. Some<br />

surprisingly optimistic findings were<br />

observed.<br />

Simon Johnson delivered a presentation<br />

on interpreting company accounts and<br />

credit reports. This was an in-depth<br />

lecture looking at case studies within<br />

credit delivered by the top talent within<br />

the industry. A fantastic opportunity<br />

to learn, absorb and ask questions for<br />

both experienced and budding credit<br />

professionals. Simon was able to give an<br />

invaluable insight into how he has been<br />

able to reach his position as UK <strong>Credit</strong><br />

Director at SIG.<br />

Finally, CICM Vice President Laurie<br />

Beagle gave a highly informative and<br />

personable update on all things CICM.<br />

Laurie guided us through the many<br />

benefits of membership and the more<br />

varied study options now available as<br />

well as how to get more involved with<br />

the branch. Laurie was able to give his<br />

account on how CICM has facilitated so<br />

much throughout his career.<br />

Following the presentations, the<br />

members of the committee relished the<br />

opportunity to speak to members and<br />

potential new members on a one-to-one<br />

basis to share knowledge and experiences.<br />

It was a real joy to spend time with<br />

credit professionals starting out on their<br />

journeys.<br />

As the evening came to an end after<br />

much food for thought, members and<br />

guests were delighted to leave with a CICM<br />

goodie bag containing coffee cup, drink<br />

mat, pen and even a stick of CICM rock!<br />

Many thanks to CICM HQ, AMP<br />

Technology Centre, Simon Johnson,<br />

Laurie Beagle and all attending members<br />

and guests for making the evening a<br />

great success. The committee would like<br />

to thank all sponsors and members for<br />

their continued support of the branch<br />

and its events in 2018. We look forward<br />

to seeing you all again and welcoming<br />

new members and promoting credit as<br />

a profession across the region in <strong>2019</strong><br />

further. Author: Daniel Cherry<br />

The Recognised Standard / www.cicm.com / <strong>Jan</strong>uary / <strong>Feb</strong>ruary <strong>2019</strong> / PAGE 57

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