The Business Travel Magazine June/July 2019

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EVENT REVIEW A warm welcome TBTM Dinner CLub Dinner at the Corinthia The Business Travel Magazine’s latest Dinner Club took place in May and was hosted for the first time at the Corinthia Hotel London. Matthew Holman of Simpila spoke on the subject of wellbeing, while South Western Railway, Amadeus, Etihad Airways and Avis Budget Group supported the event TBTM Dinner Club ▼ Xxxxxx xxxxxxxx ▼ Welcome to the Corinthia Hotel! ▲ 21.05.2019 Champagne networking Five-star luxury at the Corinthia Xxxxxxxxxxxxxxxxxxx Travega Travel Marketing Solutions Worldwide The Business Travel Magazine in partnership with Travega 38 THEBUSINESSTRAVELMAG.COM
TECHNOLOGY TECHNOLOGY [ Data deployment ] Smooth operators Seamless journeys are on the horizon as industry players put purchasing behaviour and biometric data to practical use, writes Linda Fox Amadeus has been working on a Digital Traveller ID which recognises travellers and uses biometric data so they do not need to share their information at every stage of a journey. This is one of a number of initiatives that have come to light in the past couple of years aiming to eliminate some of the friction in a trip, particularly at airports. Emirates' launch of a “biometric path” for travellers at Dubai International Airport late last year is another example. The carrier began testing a system involving ‘checkpoints’ at key locations such as checkin, lounge entry and aircraft boarding that incorporates a mix of facial- and irisrecognition technology. One element is its Smart Tunnel immigration, a collaboration with the General Directorate of Residence and Foreigners Affairs. The system, which does away with the need for ‘real-life’ immigration officers, gives passengers the green light to go through passport control in under 15 seconds. The wider technology could also be used to locate passengers who might otherwise miss their flights. Many travel companies, including Amadeus, are also working with the World Travel and Tourism Council on its Seamless Traveller Journey initiative. This aims to use biometrics to not only make it easier for travellers to pass through airport controls but also brings in car rental, hotels and other industry segments to help join up the journey. The Solid Project, which is being led by world wide web inventor Sir Tim Berners-Lee, is all about consumers getting back control of their data” The Digital Traveller ID is connected to the traveller’s passport so that they remain in control of all their information and choose who to share it with. The distribution company revealed details of the concept during its recent Amadeus T3CH event in Madrid. Some airline customers will pilot the technology, which could also have the benefit of enabling travel companies to personalise services to travellers who share their information. These sorts of developments point towards a definite trend in how travellers view and share their personal data. And, while these initiatives are to do with physical travel, other developments such as the Solid Project are more to do with the virtual side of things. The Solid Project, which is being led by world wide web inventor Sir Tim Berners-Lee at the acclaimed Massachusetts Institute of Technology, is all about consumers getting back control of their data. Berners-Lee, who was also at the Amadeus event, talks of storing data in a Personal Online Data store, or POD for short. He paints a picture for the travel industry where all his data, including past purchase behaviour, passport details, food preferences and other likes and dislikes, is stored on a Solid Pod and travellers can give access to it to trusted travel companies. These companies could then use the information to make much more precise recommendations to wouldbe customers. Applications, both storing and interacting with the data, would be compatible as both would be developed using the Solid platform. These sorts of developments could fundamentally change how travel is researched and booked and reinstill trust in brands. They will also drastically improve the travel experience itself which can only be a good thing for corporate travellers. THEBUSINESSTRAVELMAG.com 39 THEBUSINESSTRAVELMAG.com 39
Page 1: 76 June/July 2019 FLIGHT PATHS An e
Page 4 and 5: Isn’t it time you started saving
Page 6 and 7: ARRIVALS OPENING SHOTS Eye-catching
Page 8 and 9: ARRIVALS EVERYONE'S TALKING ABOUT..
Page 10 and 11: PARIS • BRUSSELS • AMSTERDAM
Page 12 and 13: ARRIVALS SIX OF THE BEST Six of the
Page 14 and 15: ARRIVALS EVENT REPORT ITM Conferenc
Page 16 and 17: CHAUFFEUR DRIVE Back-seat RIDERS Do
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Page 20 and 21: Highest standards Convenient techno
Page 22 and 23: AWARDS The Business Travel People A
Page 24 and 25: TRAVEL POLICY Simply READ The days
Page 27 and 28: TRAVEL POLICY times the traveller
Page 29 and 30: A different view on business travel
Page 31 and 32: THE BIG PICTURE Sky high NEW YORK c
Page 33 and 34: THE CONVERSATION in brief... You've
Page 35 and 36: EVENT PREVIEW For the first time, T
Page 37: WELCOME TO A NEW LEVEL OF HOSPITALI
Page 41 and 42: GLOBAL HOTEL GROUPS Rarely recognis
Page 43 and 44: Business & leisure in equal measure
Page 45 and 46: GLOBAL HOTEL GROUPS Take a good loo
Page 47 and 48: ARRIVALS EVENT REPORT ProcureCon Tr
Page 49 and 50: TALKING TRAVEL LEVISON WOOD Levison
Page 51 and 52: THE REVIEW the Review THE NEWS & VI
Page 53 and 54: THE REVIEW T H E L O W D O W N IN B
Page 55 and 56: THE REVIEW I N T H E A I R IN BRIEF
Page 57 and 58: THE REVIEW R O O M R E P O R T IN B
Page 59 and 60: THE REVIEW M e e t i n g p l a c e
Page 61 and 62: EVENT REVIEW PA & EA networking eve
Page 63 and 64: IT's the largest area of travel spe
Page 65 and 66: Introduction / Air travel Our custo
Page 67 and 68: Tel Aviv is taking off Attention al
Page 69 and 70: Spend management / Air travel Many
Page 71 and 72: BECAUSE GOOD CONNECTIONS ALWAYS HEL
Page 74 and 75: Air travel / Business class Suite S
Page 76 and 77: Air travel / Business class JetBlue
Page 78 and 79: Air travel / Business class The A3
Page 80 and 81: Air travel / Distribution Airlines
Page 82 and 83: Air travel / Distribution NDC still
Page 84 and 85: Air travel / Consolidation Going to
Page 86 and 87: Air travel / Data price WATCH ££
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DEPARTURES New kid on the block har
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EVERYTHING YOU NEED FOR NINE TO FIV
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DEPARTURES Focus on... South East A
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DEPARTURES Factfile: South East Asi
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DEPARTURES Reality check HOTEL: OCK
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DEPARTURES The final word Arranging
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The FREE event for buyers and arran
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The Business Travel Magazine June/July 2019

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