26.09.2019 Views

October 2019 Digital Issue

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

SERIES<br />

After the meeting, I sit down with Hadida for<br />

a broader industry discussion. Despite his belief<br />

that the current restaurant model is broken, he’s<br />

positive about the progress made in the last 10<br />

years. He believes the restaurant industry is in<br />

a transitionary period. “I was fed that passion<br />

bullshit for a long time; I was institutionalized,”<br />

he says of a business model that was old, tired,<br />

and hadn’t changed in years. When asked what’s<br />

changed, he compares the industry to “a piece<br />

of kitchen equipment you move and see that it’s<br />

dirty underneath. In the past, the industry has not<br />

addressed the dirt, we’ve just put the equipment<br />

back — we’re now addressing that dirt.”<br />

It’s a Friday night and time for me to enjoy The Restaurant at<br />

Pearl Morissette as a guest. My companions — one of whom is<br />

vegetarian — and I arrive and after a warm greeting, are shown<br />

to our table. Wine orders are taken and we have the menu<br />

explained by one of the servers. My friend comments that the<br />

term ‘vegetarian’ was never used when it was explained she’ll be<br />

enjoying a menu with a few different ingredients. In all, four<br />

of the 10 courses come out prepared slightly differently for my<br />

guest, including a dish prepared with wild mushrooms in place<br />

of fish. At the end of the meal, each of us is presented a printed<br />

copy of the menu we enjoyed to take home. We’re all left speechless<br />

when we see that my vegetarian friend’s menu featured the<br />

exact dishes she had enjoyed that evening. We expected her<br />

menu would read like ours, but the team had taken the time to<br />

personalize a version of the menu just for her.<br />

A life-long vegetarian, my friend says she’s never had a<br />

dining experience with a set menu where she’s not felt that she<br />

was being ‘accommodated for’ or even made to feel a burden.<br />

Upon leaving the restaurant, we thanked Hadida for a magical<br />

experience. My friend told him how special she was made to feel<br />

by the restaurant’s seamless accommodation of her vegetarianism.<br />

A smile crosses the chef’s face as he receives the praise<br />

for his team’s effort. At least for this moment, I’m certain he’s<br />

pleased he decided to face the challenge of dietary restrictions<br />

head-on. FH<br />

ALL HANDS ON DECK Chef<br />

Daniel Hadida is handson<br />

in all parts of the<br />

restaurant’s operation —<br />

from staff meetings (left)<br />

to service prep<br />

Join Canada’s top restaurant industry leaders<br />

to explore new ways to ignite growth.<br />

FEATURING …<br />

Keynote Speaker: Manjit Minhas<br />

Co-founder and CEO at Minhas<br />

Breweries, Distilleries and Wineries<br />

Celebrity judge on CBC’s Dragons’ Den<br />

Canadian Restaurant Leaders Reflect<br />

Darven Erickson, CEO and President,<br />

Cypress Five Star, Inc.<br />

<strong>2019</strong> CANADIAN<br />

RESTAURANT LEADERSHIP SUMMIT<br />

November 4 – 5 | Arcadian Court | Toronto, ON<br />

Janet Zuccarini, CEO,<br />

Gusto 54 Restaurant Group<br />

Tom Gaglardi, President,<br />

Northland Properties<br />

Nivera Wallani, President and GM,<br />

KFC Canada, Yum! Brands<br />

… and other thought leaders’ perspectives<br />

on digital technology, sustainability,<br />

cannabis legalization, investment, real<br />

estate, growth strategies, and more!<br />

SEE THE FULL AGENDA AND REGISTER TODAY:<br />

RESTAURANTSUMMIT.CA

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!