October 2019 Digital Issue
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SERIES<br />
After the meeting, I sit down with Hadida for<br />
a broader industry discussion. Despite his belief<br />
that the current restaurant model is broken, he’s<br />
positive about the progress made in the last 10<br />
years. He believes the restaurant industry is in<br />
a transitionary period. “I was fed that passion<br />
bullshit for a long time; I was institutionalized,”<br />
he says of a business model that was old, tired,<br />
and hadn’t changed in years. When asked what’s<br />
changed, he compares the industry to “a piece<br />
of kitchen equipment you move and see that it’s<br />
dirty underneath. In the past, the industry has not<br />
addressed the dirt, we’ve just put the equipment<br />
back — we’re now addressing that dirt.”<br />
It’s a Friday night and time for me to enjoy The Restaurant at<br />
Pearl Morissette as a guest. My companions — one of whom is<br />
vegetarian — and I arrive and after a warm greeting, are shown<br />
to our table. Wine orders are taken and we have the menu<br />
explained by one of the servers. My friend comments that the<br />
term ‘vegetarian’ was never used when it was explained she’ll be<br />
enjoying a menu with a few different ingredients. In all, four<br />
of the 10 courses come out prepared slightly differently for my<br />
guest, including a dish prepared with wild mushrooms in place<br />
of fish. At the end of the meal, each of us is presented a printed<br />
copy of the menu we enjoyed to take home. We’re all left speechless<br />
when we see that my vegetarian friend’s menu featured the<br />
exact dishes she had enjoyed that evening. We expected her<br />
menu would read like ours, but the team had taken the time to<br />
personalize a version of the menu just for her.<br />
A life-long vegetarian, my friend says she’s never had a<br />
dining experience with a set menu where she’s not felt that she<br />
was being ‘accommodated for’ or even made to feel a burden.<br />
Upon leaving the restaurant, we thanked Hadida for a magical<br />
experience. My friend told him how special she was made to feel<br />
by the restaurant’s seamless accommodation of her vegetarianism.<br />
A smile crosses the chef’s face as he receives the praise<br />
for his team’s effort. At least for this moment, I’m certain he’s<br />
pleased he decided to face the challenge of dietary restrictions<br />
head-on. FH<br />
ALL HANDS ON DECK Chef<br />
Daniel Hadida is handson<br />
in all parts of the<br />
restaurant’s operation —<br />
from staff meetings (left)<br />
to service prep<br />
Join Canada’s top restaurant industry leaders<br />
to explore new ways to ignite growth.<br />
FEATURING …<br />
Keynote Speaker: Manjit Minhas<br />
Co-founder and CEO at Minhas<br />
Breweries, Distilleries and Wineries<br />
Celebrity judge on CBC’s Dragons’ Den<br />
Canadian Restaurant Leaders Reflect<br />
Darven Erickson, CEO and President,<br />
Cypress Five Star, Inc.<br />
<strong>2019</strong> CANADIAN<br />
RESTAURANT LEADERSHIP SUMMIT<br />
November 4 – 5 | Arcadian Court | Toronto, ON<br />
Janet Zuccarini, CEO,<br />
Gusto 54 Restaurant Group<br />
Tom Gaglardi, President,<br />
Northland Properties<br />
Nivera Wallani, President and GM,<br />
KFC Canada, Yum! Brands<br />
… and other thought leaders’ perspectives<br />
on digital technology, sustainability,<br />
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estate, growth strategies, and more!<br />
SEE THE FULL AGENDA AND REGISTER TODAY:<br />
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