13.07.2020 Views

The Recycler Issue 331

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

You can contact visit www.therecycler.com <strong>The</strong> <strong>Recycler</strong> via Twitter for at all @<strong>Recycler</strong>Media<br />

the breaking news<br />

GLOBAL HP Inc, Class Action, False Advertising<br />

Underprinting: HP faces<br />

new Class Action Complaint<br />

<strong>The</strong> class action complaint against HP, alleges that HP fails to disclose that<br />

the printers use substantial amounts of coloured ink when printing images<br />

and text in black and white (a process known as “underprinting”).<br />

All Stock Available<br />

Right NOW<br />

Toner Cartridges<br />

Chips<br />

Waste Toner Bottles<br />

Fuser Units<br />

Drum Units<br />

Developers<br />

OEM STOCK<br />

<strong>The</strong> Complaint was filed by Christina<br />

Rose in the United States District Court<br />

Northern District Of California on 10<br />

April, claiming she “brings this consumer<br />

protection and false advertising class<br />

action lawsuit against HP based on its<br />

misleading and unfair business practices<br />

with respect to the marketing and<br />

sale of certain HP colour printers (the<br />

“Printers”).<br />

<strong>The</strong> Complaint states that “consumers<br />

purchase the Printers reasonably believing<br />

that the Printers would not use colour<br />

ink when printing purely black and<br />

white text or images. Consumers further<br />

reasonably believe that the Printers will be<br />

able to print images or text in black and<br />

white regardless of whether colour ink is<br />

available.”<br />

As a result of this underprinting process,<br />

the Complaint says, consumers expend<br />

more on ink than they reasonably expected<br />

to, and are forced to buy colour ink in<br />

order to continue printing, whether they<br />

choose to print in colour or black and<br />

white.<br />

<strong>The</strong> Plaintiff is asking for relief and has<br />

demanded a trial by jury.<br />

Editor’s Opinion: HP in the firing line<br />

again, and while it is for lawyers to argue<br />

and judges to adjudicate, on first reading<br />

you get the distinct impression that this<br />

information should be clear at or before<br />

the point of sale. Alternatively, they<br />

could make the printers default to black<br />

and white only and just use the black ink<br />

cartridge. It will be interesting to see how<br />

this complaint pans out. ■<br />

Our award winning range<br />

of reprographic parts and<br />

consumables guarantees<br />

Quality, Performance and<br />

Reliability<br />

State-of-the-art filling<br />

machines in the UK<br />

ISO 9001 & 14001 certified<br />

products, services & facilities<br />

Dedicated research and<br />

development teams<br />

<strong>The</strong> largest range of<br />

products and parts in the UK<br />

Contact ECS NOW<br />

www.ecs-uk-ltd.com<br />

+44 (0)1427 337 347<br />

Effective Consumable Solutions<br />

<strong>Issue</strong> <strong>331</strong><br />

June 2020<br />

13

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!