The Recycler Issue 331
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Other Considerations<br />
It is not just about the technology,<br />
the reality is the more people you have<br />
working from home the larger the security<br />
risk, your IT team need to know and<br />
manage the risks.<br />
And do not forget confidentiality. It is as<br />
simple as locking your computer when<br />
taking a break and avoiding your plans,<br />
personal information or the company<br />
accounts from being seen by third parties.<br />
Outsource<br />
You can outsource the homeworking<br />
technology if all of this is beyond you (we<br />
did). Companies like UK-based DMC<br />
Canotec have a range of options.<br />
<strong>The</strong> Employee<br />
So, you have all the technology in place,<br />
but do not forget the employee who is your<br />
most important asset. Employees are the<br />
most important part of your business and<br />
number one priority is for the health and<br />
wellbeing of employees if they are going to<br />
work from home. Here is a quick checklist:<br />
Be aware<br />
Loneliness can be an issue because working<br />
from home can feel unstructured and<br />
isolating. In a 2019 study by online brand<br />
development agency Buffer, they found<br />
that loneliness was the second-most<br />
reported challenge, one experienced by 19%<br />
of respondents.<br />
Ramp up the communications<br />
First off everyone in your team needs to<br />
know what the plan is and what is expected<br />
of them. If they are working from home for<br />
the first time it can be isolating. Make sure<br />
you are in regular contact with everyone.<br />
Set up a short 10 minutes or so start and<br />
end of the day conference call to make sure<br />
everyone is in the picture and are all on<br />
task. <strong>The</strong> goal is to ensure they valued, and<br />
you empower them to engage and deliver.<br />
Using video calls like Skype and Zoom are<br />
great tools. One firm has set up a Skype<br />
lunch call where everyone comes online,<br />
eats their lunch and keeps up to date with<br />
what’s going on. Just one rule during the<br />
Skype lunch, no work talk.<br />
It is a proper job<br />
It is so tempting to lounge around the<br />
house in your pyjamas, we have all done<br />
it. But you need to ensure everyone<br />
understands Rule #1: When working from<br />
home treat it like the job it is. Get up, have<br />
a shower and get dressed and you can face<br />
the world. <strong>The</strong>re really is nothing worse<br />
that someone taking a Skype call and you<br />
see yourself on screen and you are not ready<br />
to face the world, or your other remote<br />
working colleagues.<br />
Work is work and home life is home life,<br />
but it is so easy for the two to cross over.<br />
As a leader your role is to keep them<br />
motivated. If they have domestic chores<br />
or issues, make time for them to be<br />
accomplished in a structured way. While<br />
the office environment might be 9-5, it<br />
doesn’t follow that all tasks have to be done<br />
by 5pm. <strong>The</strong>y just need to be done. Suggest<br />
that instead of getting everything done by<br />
5pm, it is done for 9am the next day. <strong>The</strong>n<br />
there is harmony between the home and<br />
work conundrum.<br />
<strong>The</strong> off switch<br />
Encourage your staff to turn the laptop and<br />
company phone off at the end of the day<br />
and transition out of work mode into home<br />
mode. If your staff are self-isolating, they<br />
can not go for a walk or a run, but there is a<br />
wealth of advice on the internet about how<br />
to relax. Me, I go and visit Nick, or<br />
“Nasty Nick” as I call him. Nick is a 200<br />
kilo running machine and a quick 15<br />
minute workout is great to turn work off<br />
and home on. ■<br />
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<strong>Issue</strong> <strong>331</strong><br />
June 2020<br />
35