Virginia Nurses Today - August 2020
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www.<strong>Virginia</strong><strong>Nurses</strong>.com | <strong>Virginia</strong> <strong>Nurses</strong> <strong>Today</strong> <strong>August</strong>, September, October <strong>2020</strong> | Page 3<br />
President's Message<br />
COVID-19 Response: A Leadership Perspective<br />
Pandemics have occurred throughout history<br />
with each bringing their own challenges as a “new”<br />
disease with unknown nuances that must be<br />
identified and addressed. COVID-19 is no different.<br />
From the initial onset of this pandemic, people<br />
around the globe have watched with anticipation<br />
and anxiety as the numbers related to COVID-19<br />
grew worldwide. We faced significant challenges<br />
relating to how to prepare for the pandemic<br />
given ongoing changes in CDC guidance and<br />
best practices. These large scale issues created<br />
apprehension among medical communities as they<br />
attempted to prepare for their first PUI (persons<br />
under investigation) and positive COVID-19 cases.<br />
Recently, nursing leaders from across <strong>Virginia</strong><br />
shared their challenges and successes in<br />
preparing for the first phase of the pandemic in the<br />
commonwealth through VNA’s COVID-19 Weekly<br />
Updates webinar series. They also provided updates<br />
on the ongoing operational changes established<br />
to protect and engage patients, patient families,<br />
and nursing personnel as well as their plans<br />
for a second wave. These individuals included<br />
Deb Zimmermann, DNP, RN, NEA-BC, FAAN,<br />
Chief Nurse Executive with VCU Health; Melody<br />
Dickerson, MSN, RN, CPHQ, Chief Nursing Officer<br />
with <strong>Virginia</strong> Hospital Center, and Linda Shepherd,<br />
MBA, BSN, RN, Chief Nursing Officer with Ballad<br />
Health Johnston Memorial Hospital.<br />
The overwhelming challenge out of the gate<br />
for each leader centered around dealing with<br />
the unknown. As command centers were put<br />
into operation, no one truly knew what to expect<br />
relative to: anticipated volumes since other patient<br />
populations would still require care; how swiftly<br />
surges would occur once PUIs / positive COVID-19<br />
patients were identified; what the human resource<br />
demands would look like; if the required PPE would<br />
be available and accessible; what community<br />
support would be required; how the acute care<br />
facilities could partner with other entities to provide<br />
a more comprehensive approach to the pandemic;<br />
and what treatments would prove to be effective for<br />
this patient population; among other questions.<br />
Resoundingly, the leaders and their organizations<br />
turned to their colleagues on the west coast to gain<br />
insight into their successes and challenges since,<br />
at the time, these entities were dealing with the<br />
pandemic first-hand. Many of these conversations<br />
began in January <strong>2020</strong> and continued as the<br />
leaders and their teams were challenged to establish<br />
plans for their respective organizations.<br />
Learning the lessons shared by medical<br />
communities in the midst of COVID-19 and utilizing<br />
the principles of emergency management helped<br />
the leadership teams to begin preparing for the<br />
inevitable while basing decisions on worst case<br />
scenarios and engaging in staff innovation. Each<br />
leader shared how their organization designated<br />
and expanded bed capacity, including negative<br />
pressure room availability, to house anticipated<br />
PUIs and positive cases. Others pulled from the<br />
lessons they learned during Ebola and created<br />
hot and cold zones adjacent to COVID-designated<br />
rooms. Innovation also took the forefront as<br />
these organizations worked to establish drivethrough<br />
testing sites to alleviate emergency room<br />
overcrowding and conserve some PPE elements<br />
while trying to actively identify PUIs and positive<br />
patients. In-house testing was also established at<br />
several of the organizations to provide expeditious<br />
identification of PUI / positive cases, a transition<br />
from receiving results in days to mere hours.<br />
<strong>Nurses</strong> also utilized extension tubing which allowed<br />
IV pumps to be managed outside PUI/ positive<br />
patient rooms and bunded care to minimize<br />
exposure of other team members and conserve<br />
PPE. Spotters were also put into place to monitor<br />
donning and doffing of PPE to protect staff and<br />
patients. As PPE usage increased and the ability<br />
to replenish supplies in some parts of the state<br />
declined, the reprocessing and sterilization of N95<br />
masks was investigated and initiated once there was<br />
an established comfort level among nursing staff<br />
in utilizing these items. Other initiatives included<br />
further partnering with the health department and<br />
community and organizational leaders in prisons,<br />
public housing, and other peripheral entities as<br />
a means to create targeted strategies to leverage<br />
resources to address and possibly minimize<br />
community spread.<br />
Sufficient human resources also were, and<br />
continue to be, an ongoing need to source additional<br />
bed capacity and allow for creative nursing models,<br />
which provide safe, high quality care to the patient.<br />
To expand the need for nurses, most facilities<br />
engaged in multiple strategies including the use<br />
of contract labor and redeployment of nursing<br />
personnel from areas experiencing lower volumes<br />
or where services were suspended as a result of the<br />
pandemic. Redeployed nurses were assigned to areas<br />
of previous competency as appropriate, providing<br />
Bachelor of Science<br />
in Nursing (RN to BSN)<br />
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For practicing RNs who<br />
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Financial aid available<br />
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Other strategies included:<br />
Linda Shepherd,<br />
MBA, BSN, RN<br />
the establishment of internal float pools made up<br />
of redeployed nurse resources, use of clinical ladder<br />
nurses where the ladder aligned with skill set<br />
designations, and the utilization of multiple forms of<br />
President’s Message continued on page 6<br />
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