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TRAINING AND SAFETY with Ross Tims COVID-19 IS A WORKPLACE HAZARD QHA REVIEW | 38 This is such a fast moving and infectious virus that between the time I write this article to the time you read it, the whole game could have changed. We could be in all sorts of strife, like Victoria is now. One thing we have to remember is that our health and safety obligations in the workplace haven’t changed, in that we retain the responsibility to keep the workplace safe for our staff and patrons. The waters are a little bit muddied in terms of parameters here because it’s essentially being regulated in Queensland by four government entities e.g. Health, Police, OLGR and WHSQ (not forgetting the politicians in charge). We’ve gone through the lockdown stages for a few months and now we’re slowly trying to return to normal, although I’d suggest that a new normal has replaced the old one for the next year or two. It’s a little bit like the unknown knowns, if you recall the terminology from a few years back. You’ve done your COVID Safe Checklist, and your WHS Plan, and are now implementing the COVID-19 Safe Plan for Hotels. A part of the latter, and something we shouldn’t lose sight of, is our obligation to provide a safe working environment for our workers. Without just repeating what’s listed in the plan, there are some key points that need to be emphasised, especially those that have impacted significantly on our southern neighbours. The major one seems to be that if any staff are feeling ill or a little under weather, they should not come to work, to potentially protect others from contamination. This is a pandemic where frequently those infected show no overt signs of illness. That’s obviously a hard one to manage, but if that’s the case it leads into other measures that can be used to protect workmates. Any overt respiratory symptons, or changes like losing the sense of taste and smell, it’s off for a test and selfisolate for a period of time. Next is regular hand washing with soap or alcoholbased hand sanitiser and the promotion of good hygiene practices. Make sure you have enough supplies to go around for both staff and patrons. Regularly clean high contact surfaces both back and front of house. I was asked the other day whose responsibility would it be to supply PPE if we all had to wear masks in public and in the workplace, if decreed by government. My first thought with that is, if we got to the stage where hotel staff had to wear a mask at work, there’s every chance that the industry would be closed again, like Victoria. The fact is though, to answer that question, it’d probably be a shared responsibility. The staff member would be responsible for their own mask in public, and at work, they would used one supplied by the business. Currently, if you require workers to use PPE at work (whatever that might be), then you are obliged to supply it and ensure that it is worn. I’ve been to a few hotels lately and despite the hassle of recording details, social distancing, alcohol handwash etc it seemed to me that the ones who were doing it right, and telling you what was going on as soon as you walked in the door, inspired some confidence that you were being protected by your local publican and staff.
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Page 1 and 2: q u e e n s l a n d h o T E L S a s
Page 3 and 4: Damian Steele, Albert Hakfoort (Hak
Page 5 and 6: www.silix.co | 1300 06 06 28 Find o
Page 7 and 8: DAMIAN STEELE QHA Industry Engageme
Page 9 and 10: NEWS GHOST TOWN HOTEL ATTRACTS FREE
Page 11 and 12: NEWS QHA REVIEW | 9
Page 13 and 14: “RUGBY LEAGUE IS IN A SWEET SPOT
Page 15 and 16: LATEST & GREATEST QUEENSLAND’S WO
Page 17 and 18: IN PARTNERSHIP WITH QHA & TABCORP W
Page 19 and 20: the food journey. by Geoff Crockett
Page 21: the food journey.
Page 25 and 26: FEATURE “I really like this curre
Page 28 and 29: LEGAL MATTERS with Curt Schatz TIPS
Page 30 and 31: SUPERANNUATION with Brendan O’Far
Page 32 and 33: INSIGHTS ICONIC “RECOGNISABLE, IN
Page 34 and 35: INSIGHTS THE MEXICAN IDEA FAILED TO
Page 36 and 37: INSIGHTS QHA REVIEW | 34 Understand
Page 38: INDUSTRY ENGAGEMENT with Damian Ste
Page 43 and 44: Even though COVID-19 may have had a
Page 45 and 46: TRUE GRIT SPIRIT I N G E N U I T Y
Page 47 and 48: TRUE GRIT SPIRIT ... WE HAVE HOWEVE
Page 49 and 50: TRUE GRIT SPIRIT a very busy time o
Page 51 and 52: FEATURE Apollonian Hotel, Boreen Po
Page 53 and 54: FEATURE Cooktown: Tourism and Event
Page 55 and 56: TRUE GRIT SPIRIT
Page 57 and 58: Mike Sarquis OLGR EFFECTIVE COMMUNI
Page 59 and 60: Judy Hill ACCOMMODATION UPDATE CHAR
Page 61 and 62: TOP DROP RAVEN NITRO STOUT Brendale
Page 63 and 64: Paul St John-Wood PUB TALK TOP SHEL
Page 65 and 66: TRADE DIRECTORY 13THINGS Delivered
Page 67 and 68: QHA PARTNERS & CORPORATE MEMBERS Sc
Page 69 and 70: You’re in safe hands. Be prepared

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