FBR Issue 1 - 2021

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<strong>FBR</strong> SPECIAL REPORT THE LIST Best of the Best: Top 200 Franchises SERVICES (CONTINUED) Ductz Air Duct cleaning Tide Dry Cleaners Dry cleaners Survey Date Nov. 2020 Nov. 2020 Initial Investment $103,237 – $187,830 $681,100 – $1,573,300 Cash Requirement Total Units $100,000 76 $1,100,000 185 College Hunks Hauling Junk & Moving Junk removal services March 2019 $95,700 – $231,200 $75,000 129 SPORTS & RECREATION Kampgrounds of America/KOA Camping services Nov. 2019 $30,250 – $9,172,925 $500,000 – $3,000,000 519 “We have an extremely supportive community of franchisees... great mentors and they provide generous feedback to other owners. I have learned a great deal.” – NerdsToGo franchisee Freedom Boat Club Members only boat club Monster Mini Golf Mini golf American Poolplayers Association Pool league * Yogi Bear’s Jellystone Park Camping services British Swim School Swim lessons Goldfish Swim School Swim lessons Sep. 2020 Nov. 2020 Sep. 2019 March 2020 Feb. 2020 Jan. 2020 $149,200 – $458,700 $431,000 – $520,000 $20,523 – $28,408 $63,000 – $5,000,000 $91,275 – $145,845 $1,335,283 – $3,065,358 $38,000 196 $30,000 27 $20,763 331 $200,000 78 $100,000 104 $450,000 – $600,000 95 Streamline Brands Swim school services Sep. 2020 $52,000 – $1,870,000 $60,000 – $300,000 171 TECHNOLOGY TeamLogic IT IT services Aug. 2020 $106,375 – $146,300 $60,000 204 * NerdsToGo Technology services May 2020 $126,900 – $217,050 $80,000 27 TRAVEL SERVICES * Cruise Planners Travel agency Oct. 2019 $2,295 – $23,617 $10,995 2,801 * Dream Vacations Travel agency Oct. 2019 $3,245 – $21,850 $3,500 1,540 Expedia Cruises Travel agency May 2019 $169,950 – $299,650 $39,000 301 SENIOR SERVICES 18 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com
<strong>FBR</strong> SPECIAL REPORT their product to assist first responders by providing them with disinfection solutions and spraying down their vehicles to help keep them healthy. Susan Sykes of Raleigh, NC with fellow Sandler Training franchisees. Continued from page 8. remote offices, distant offices and/or at home,” said Lightner. They have also stepped up their safety practices with a renewed focus on the health and well-being of their team members. “I don’t think anyone in their right minds would have welcomed a pandemic, but we have found some success trying to use it as an avenue for positive change,” he remarked. At Payroll Vault, virtual communication was critical. Through weekly conference calls, one-on-one calls with franchise owners, letters, articles, announcements, and webinars, Payroll Vault kept franchise owners up to date on new and evolving legislation and resources. “Our top priority was evaluating information and implementing change through increased communication to disperse the information quickly and efficiently,” said Martin. “Payroll Vault is more digital and resourceful today, ready to implement new ideas when they are identified and benefit the overall brand.” In fact, almost every franchise we talked to noted how important the shift to virtual has been for their business. Express Employment Professionals, a top-rated staffing firm, has implemented virtual and drive-through job fairs. Dream Vacations, which is a home-based business, has shifted their initial franchisee training and their national conference virtual. Three out of five of their regional trainings have also gone virtual. NextHome, a progressive real estate franchise, held educational webinars for specific regions to address their different needs and to help keep them abreast of support they could get from the home office and government programs. “When people are in crisis, the important thing to do is to create momentum in a direction, then we can course-correct together as we get more information, said Keith Robinson, Chief Strategy Officer at NextHome. In addition to moving virtual, businesses are hyper focused on cleanliness. At Maid Brigade, where cleanliness is the name of the game, their PUREcleaning system had them one step ahead when COVID-19 hit. “PUREcleaning involves cleaning and disinfecting homes, using electrolyzed water and electrostatic sprayers. Electrolyzed water is incredibly safe, effective, and the hypochlorous acid is one of the products recommended by the CDC against the novel coronavirus,” explained Raychel Leong-Sullins, president at Maid Brigade. Their services have been in especially high demand at gyms, and restaurants, where Maid Brigade has been assisting to keep these hard-hit businesses open and safe. The franchise company has also deployed FRANCHISOR SUPPORT INVALUABLE DURING THE PANDEMIC 2020 witnessed the closure of thousands of businesses, with small businesses being hit particularly hard. On their own, many business owners have been forced to close as they watch their sales fall and their expenses rise. For franchise owners though, the support of the system has been a lifeline. “During the pandemic, we have offered support at a level that would be very difficult for a single small business owner to find,” said Debbie Adams, director of franchise development marketing at Mr. Electric. Asti, a Maid Brigade franchise owner agrees. “I do not believe that I would have been able to make it through the past year without the support and help from the franchisor, and even more so from my fellow franchisees,” she said. “The ability to communicate the ups and downs and bounce ideas off of each other has been instrumental in making it through such a tough year. If I had to do this all alone, without their support, I am sure I would not have survived this long.” Lightner, franchisee at Two Men and a Truck, also credits the franchise system with helping his business through a very challenging period. “This has been a challenging year from a business perspective. Slowing sales, then rapidly growing sales has presented large staffing challenges, all with the shadow of a virus that we are all learning more about each day, has been challenging to say the least. Being a part of a franchise system has made that much less daunting. We can learn from each other and share with each other, leaning on the network that is inherent in franchising. It’s a great benefit.” Another Two Men and a Truck franchisee, Chad Arnold agrees with Lightner and has noticed the brand’s effort to increase communication to support franchisees during the pandemic. “This year could have been a disaster, but the steady approach and open lines of dialogue between us all has really helped. I never felt alone. If anything, I can say I have never felt in my 20 years of doing this, more For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 19
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FBR Issue 1 - 2021

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