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Tennessee Nurse - May 2021

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Page 18 <strong>Tennessee</strong> <strong>Nurse</strong> <strong>May</strong>, June, July <strong>2021</strong><br />

Caring During COVID-19: Nursing Education<br />

Mary Eve Rice, DNP, MSN, CPNP,<br />

Bettina Shank, DNP, MSN, RN, CNE,<br />

Terri Clark, MSN, RN,<br />

Michele Robertson, DNP, MSN, APRN, FNP-BC,<br />

Amy S. Hamlin, PhD, MSN, APRN, FNP-BC,<br />

Tasha Ruffin, DNP, RN,<br />

& Debra Rose Wilson, PhD, MSN, RN, IBCLC,<br />

AHN-BC, CHT<br />

The COVID-19 pandemic has challenged individuals<br />

and systems across the planet, and in the world of<br />

nursing, innovative approaches were required, and<br />

valuable lessons are still being learned. The world has<br />

seen nurses step up to the plate to manage the care<br />

of the ill and then to vaccinate the masses. Nursing<br />

education had to also step up to the plate to ensure that<br />

there are graduates stepping into practice. This article<br />

reviews some of the challenges that nursing education<br />

in <strong>Tennessee</strong> has overcome and gives honor to nursing<br />

schools across the state who found creative, safe, and<br />

thorough ways of preparing students for practice. This<br />

is written through the eyes of nursing professors from<br />

Austin Peay State University, TN.<br />

Nursing faculty were faced with the difficult act of<br />

balancing a quality nursing education with navigating<br />

the challenges of living through a pandemic. COVID-19<br />

impacted teaching methods, clinical experiences,<br />

existing policies, styles of leadership, personal and<br />

academic lives of nursing students, and nursing<br />

faculty’s professional and personal lives. During these<br />

unprecedented times, leaders worldwide faced the<br />

obstacles head-on, with creative ideas, collaboration,<br />

and flexible hearts to care for those we serve.<br />

Taking Care of Students<br />

Nursing school is known for intense rigor and<br />

demanding requirements. Nursing students were<br />

already tackling the stressors of obtaining a nursing<br />

degree when the COVID-19 pandemic compounded<br />

this into what seemed to be an impossible challenge.<br />

Nursing instruction changed drastically and abruptly.<br />

Students struggled to adjust while facing numerous<br />

hurdles with their children at home full-time and<br />

unstable income sources for their family. Many nursing<br />

students (RN to BSN and graduate students) were not<br />

only students but also essential workers. Going to<br />

school and working in healthcare during a pandemic is<br />

incredibly strenuous and overwhelming. Faculty made<br />

efforts to alleviate stress by offering stress management<br />

webinars via zoom, with prizes. A pedagogy of care<br />

includes an added focus on flexibility, connection,<br />

empowerment, prediction, and preparation. Faculty<br />

allowed more flexible deadlines and opportunities for<br />

revision submissions without lessening quality work<br />

expectations. Faculty consistently made extra efforts<br />

to reach out to students, assessing stress levels and<br />

evaluating students’ overall mental health. Followup<br />

emails and telephone calls reminded students<br />

that the faculty cared. Faculty played a crucial role in<br />

empowering students to persevere.<br />

Taking Care of Teaching and Learning<br />

Before the pandemic, the use of technology in<br />

nursing education was not uncommon. Nursing faculty<br />

and students were familiar with learning management<br />

systems, video conferencing, virtual quizzing, simulation,<br />

and other online technologies. With the sudden impact of<br />

the pandemic, transitioning to an online platform became<br />

necessary. Student learning outcomes could not be<br />

compromised. Zoom sessions focused on academic issues<br />

but were also adapted to include logistical, technical, and<br />

emotional support. Zoom meetings allowed opportunities<br />

for review or further instruction. Assignments were<br />

adapted to support online learning and included<br />

developing a virtual “telehealth” visit experience for<br />

nurse practitioner students, online teaching opportunities<br />

for nurse educator students, and online simulation for<br />

traditional pre-licensure students.<br />

Test proctoring services were shut down when the<br />

outsourced proctors went on lockdown. Some students<br />

needed reliable computer equipment and reliable<br />

internet to stream online lectures, and the university<br />

assisted. Concerns with the Family Educational Rights<br />

and Privacy Act (FERPA) and student privacy arose from<br />

video conferencing’s exponential use. Solutions included<br />

proctoring students via online video conferencing, bringing<br />

small groups to campus lab activities while maintaining<br />

social distancing and personal protective equipment (PPE),<br />

and avatar-based online simulation.<br />

Taking Care of Clinical<br />

Clinical learning is a staple for nurses and healthcare<br />

professionals. Public safety and the need to develop<br />

new colleagues in the healthcare sector collided.<br />

Fortunately, multiple large community hospitals<br />

collaborated and continued to allow modified clinical<br />

experiences for nursing students. Long term care<br />

facilities, some hospitals, and other community partners<br />

could not allow students. But, as clinical agencies<br />

closed their doors to students, the <strong>Tennessee</strong> State<br />

Board of Nursing began offering educational programs<br />

guidance. The guidance allowed undergraduate nursing<br />

programs to increase virtual simulation and on-ground<br />

labs to account for up to 50% of clinical hours. For<br />

graduate students, the National Organization of <strong>Nurse</strong><br />

Practitioner Faculties (NONPF) sent a statement to all<br />

programs reaffirming the minimum requirement of 500<br />

direct patient clinical hours for NP programs. NONPF<br />

stated that programs requiring greater than the 500<br />

minimum direct hours could waive the additional hours<br />

if a student had demonstrated educational outcomes<br />

and competencies or use virtual simulation. Later, as<br />

the vaccine became available, APSU student nurses and<br />

their faculty (like many other Schools of Nursing across<br />

TN) provided immunization sites for the State of TN.<br />

Taking Care of Policy<br />

With COVID-19 also came many policy addendums,<br />

from classroom spaces to clinical placements, and<br />

most importantly, considerations to faculty, staff, and<br />

student safety. A campus COVID-19 Task Force was<br />

formed and kept everyone abreast of the viral threat<br />

and thresholds. Community partners from within the<br />

community, university, and state banded together to<br />

make uniform informed changes with safety, healthy<br />

work environments, and education at the heart of each<br />

decision in an unprecedented way. Clinical sites, external<br />

partners, and the state board of nursing helped guide<br />

decisions. Networking and collaboration were a staple<br />

of quality leadership in education during COVID-19 and<br />

policy changes helped to clarify concerns and fears<br />

amongst the faculty, staff, and students. At all levels,<br />

policymakers worked creatively and with innovation<br />

to ensure educational and workforce needs were met<br />

while maintaining public safety and sufficient access to<br />

healthcare.<br />

Taking Care Through Leadership<br />

In March 2020, leaders in nursing education<br />

programs had to adapt quickly and lead with conviction.<br />

Leadership skills had to evolve to accommodate the<br />

continually changing virus challenges for the faculty<br />

and the students. To establish a culture of connection<br />

during a socially distanced period was fostered<br />

through weekly zoom meetings among the faculty and<br />

weekly student communication to keep all informed.<br />

The Nursing Director created and posted YouTube<br />

videos for the students and faculty to view, providing<br />

uplifting messages to ease anxiety and improve morale.<br />

Leadership focused on providing transparent, positive<br />

communication by attempting to deliver the right<br />

message, at the right time, in the right way during the<br />

ever-changing havoc experienced day-to-day. Positive<br />

feedback from faculty, thank you emails, and reassuring<br />

calls solidified leadership efforts and helped rejuvenate<br />

leadership for the continued challenges.<br />

Taking Care of Faculty<br />

Holistic nurses are taught to put their own “oxygen<br />

mask on first” to care for another, as is wisely advised<br />

in every pre-flight safety lecture. Peer-reviewed<br />

research reminds nurses to care for themselves, draw<br />

on resilience, seek out online resources, and extend<br />

compassion to others. Activities that helped regulate the<br />

community and boost faculty morale included weekly<br />

email messages from leadership, regular Zoom meetings<br />

to check-in, and a surprise Zoom wedding shower for<br />

a nursing faculty member. Additionally, celebrating<br />

birthdays, successes, and milestones via Zoom helped<br />

normalize the need to celebrate life events and remain<br />

a supportive community. The School of Nursing held a<br />

civility challenge during an established “Civility Week.”<br />

This week encouraged different cohorts of faculty<br />

to try to “out-civil” each other. The week ended with<br />

planned team-building activities, prizes, laughter,<br />

and encouragement. In difficult times, nurses must<br />

remember to step back, breathe, rest, and intentionally<br />

choose self-care as an internal resource. Working<br />

during a world crisis impacts personal lives, as well as<br />

professional practice. Nurturing healthy relationships,<br />

choosing one’s battles carefully, seeking mindfulness<br />

and compassion training, taking breaks, getting<br />

outside, and sharing gratitude, are examples of ways to<br />

incorporate deliberate self-care.<br />

Conclusion<br />

During COVID-19, nurse educators across <strong>Tennessee</strong><br />

are finding successful new teaching methods and lessons<br />

far beyond coping. Lessons learned help direct continued<br />

restructuring and program improvement. Despite a<br />

worldwide pandemic, positive reflections and outcomes<br />

have arisen. Unity was a crucial element of success. Faculty<br />

and students kept the focus on as much of a positive<br />

experience as possible. Transparency and inclusion for all<br />

aided in the fluid teaching environment.<br />

Nursing students and faculty have been tremendously<br />

affected financially, academically, and psychologically.<br />

COVID-19 turned the world upside down in a matter of<br />

days and weeks, and those impacts still exist. The silver<br />

lining to the pandemic is that successful innovative teaching<br />

and learning modalities were developed and will continue.<br />

Schools of Nursing across <strong>Tennessee</strong> remain committed<br />

to empowering students to become critical thinkers,<br />

healthcare leaders, excellent communicators, and life-long<br />

learners. These lessons were only enhanced through the<br />

challenges of COVID-19.<br />

This research/manuscript did not receive any specific<br />

grant from funding agencies in the public, commercial, or<br />

not-for-profit sectors.<br />

References available upon request.

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