Tennessee Nurse - May 2021
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Page 18 <strong>Tennessee</strong> <strong>Nurse</strong> <strong>May</strong>, June, July <strong>2021</strong><br />
Caring During COVID-19: Nursing Education<br />
Mary Eve Rice, DNP, MSN, CPNP,<br />
Bettina Shank, DNP, MSN, RN, CNE,<br />
Terri Clark, MSN, RN,<br />
Michele Robertson, DNP, MSN, APRN, FNP-BC,<br />
Amy S. Hamlin, PhD, MSN, APRN, FNP-BC,<br />
Tasha Ruffin, DNP, RN,<br />
& Debra Rose Wilson, PhD, MSN, RN, IBCLC,<br />
AHN-BC, CHT<br />
The COVID-19 pandemic has challenged individuals<br />
and systems across the planet, and in the world of<br />
nursing, innovative approaches were required, and<br />
valuable lessons are still being learned. The world has<br />
seen nurses step up to the plate to manage the care<br />
of the ill and then to vaccinate the masses. Nursing<br />
education had to also step up to the plate to ensure that<br />
there are graduates stepping into practice. This article<br />
reviews some of the challenges that nursing education<br />
in <strong>Tennessee</strong> has overcome and gives honor to nursing<br />
schools across the state who found creative, safe, and<br />
thorough ways of preparing students for practice. This<br />
is written through the eyes of nursing professors from<br />
Austin Peay State University, TN.<br />
Nursing faculty were faced with the difficult act of<br />
balancing a quality nursing education with navigating<br />
the challenges of living through a pandemic. COVID-19<br />
impacted teaching methods, clinical experiences,<br />
existing policies, styles of leadership, personal and<br />
academic lives of nursing students, and nursing<br />
faculty’s professional and personal lives. During these<br />
unprecedented times, leaders worldwide faced the<br />
obstacles head-on, with creative ideas, collaboration,<br />
and flexible hearts to care for those we serve.<br />
Taking Care of Students<br />
Nursing school is known for intense rigor and<br />
demanding requirements. Nursing students were<br />
already tackling the stressors of obtaining a nursing<br />
degree when the COVID-19 pandemic compounded<br />
this into what seemed to be an impossible challenge.<br />
Nursing instruction changed drastically and abruptly.<br />
Students struggled to adjust while facing numerous<br />
hurdles with their children at home full-time and<br />
unstable income sources for their family. Many nursing<br />
students (RN to BSN and graduate students) were not<br />
only students but also essential workers. Going to<br />
school and working in healthcare during a pandemic is<br />
incredibly strenuous and overwhelming. Faculty made<br />
efforts to alleviate stress by offering stress management<br />
webinars via zoom, with prizes. A pedagogy of care<br />
includes an added focus on flexibility, connection,<br />
empowerment, prediction, and preparation. Faculty<br />
allowed more flexible deadlines and opportunities for<br />
revision submissions without lessening quality work<br />
expectations. Faculty consistently made extra efforts<br />
to reach out to students, assessing stress levels and<br />
evaluating students’ overall mental health. Followup<br />
emails and telephone calls reminded students<br />
that the faculty cared. Faculty played a crucial role in<br />
empowering students to persevere.<br />
Taking Care of Teaching and Learning<br />
Before the pandemic, the use of technology in<br />
nursing education was not uncommon. Nursing faculty<br />
and students were familiar with learning management<br />
systems, video conferencing, virtual quizzing, simulation,<br />
and other online technologies. With the sudden impact of<br />
the pandemic, transitioning to an online platform became<br />
necessary. Student learning outcomes could not be<br />
compromised. Zoom sessions focused on academic issues<br />
but were also adapted to include logistical, technical, and<br />
emotional support. Zoom meetings allowed opportunities<br />
for review or further instruction. Assignments were<br />
adapted to support online learning and included<br />
developing a virtual “telehealth” visit experience for<br />
nurse practitioner students, online teaching opportunities<br />
for nurse educator students, and online simulation for<br />
traditional pre-licensure students.<br />
Test proctoring services were shut down when the<br />
outsourced proctors went on lockdown. Some students<br />
needed reliable computer equipment and reliable<br />
internet to stream online lectures, and the university<br />
assisted. Concerns with the Family Educational Rights<br />
and Privacy Act (FERPA) and student privacy arose from<br />
video conferencing’s exponential use. Solutions included<br />
proctoring students via online video conferencing, bringing<br />
small groups to campus lab activities while maintaining<br />
social distancing and personal protective equipment (PPE),<br />
and avatar-based online simulation.<br />
Taking Care of Clinical<br />
Clinical learning is a staple for nurses and healthcare<br />
professionals. Public safety and the need to develop<br />
new colleagues in the healthcare sector collided.<br />
Fortunately, multiple large community hospitals<br />
collaborated and continued to allow modified clinical<br />
experiences for nursing students. Long term care<br />
facilities, some hospitals, and other community partners<br />
could not allow students. But, as clinical agencies<br />
closed their doors to students, the <strong>Tennessee</strong> State<br />
Board of Nursing began offering educational programs<br />
guidance. The guidance allowed undergraduate nursing<br />
programs to increase virtual simulation and on-ground<br />
labs to account for up to 50% of clinical hours. For<br />
graduate students, the National Organization of <strong>Nurse</strong><br />
Practitioner Faculties (NONPF) sent a statement to all<br />
programs reaffirming the minimum requirement of 500<br />
direct patient clinical hours for NP programs. NONPF<br />
stated that programs requiring greater than the 500<br />
minimum direct hours could waive the additional hours<br />
if a student had demonstrated educational outcomes<br />
and competencies or use virtual simulation. Later, as<br />
the vaccine became available, APSU student nurses and<br />
their faculty (like many other Schools of Nursing across<br />
TN) provided immunization sites for the State of TN.<br />
Taking Care of Policy<br />
With COVID-19 also came many policy addendums,<br />
from classroom spaces to clinical placements, and<br />
most importantly, considerations to faculty, staff, and<br />
student safety. A campus COVID-19 Task Force was<br />
formed and kept everyone abreast of the viral threat<br />
and thresholds. Community partners from within the<br />
community, university, and state banded together to<br />
make uniform informed changes with safety, healthy<br />
work environments, and education at the heart of each<br />
decision in an unprecedented way. Clinical sites, external<br />
partners, and the state board of nursing helped guide<br />
decisions. Networking and collaboration were a staple<br />
of quality leadership in education during COVID-19 and<br />
policy changes helped to clarify concerns and fears<br />
amongst the faculty, staff, and students. At all levels,<br />
policymakers worked creatively and with innovation<br />
to ensure educational and workforce needs were met<br />
while maintaining public safety and sufficient access to<br />
healthcare.<br />
Taking Care Through Leadership<br />
In March 2020, leaders in nursing education<br />
programs had to adapt quickly and lead with conviction.<br />
Leadership skills had to evolve to accommodate the<br />
continually changing virus challenges for the faculty<br />
and the students. To establish a culture of connection<br />
during a socially distanced period was fostered<br />
through weekly zoom meetings among the faculty and<br />
weekly student communication to keep all informed.<br />
The Nursing Director created and posted YouTube<br />
videos for the students and faculty to view, providing<br />
uplifting messages to ease anxiety and improve morale.<br />
Leadership focused on providing transparent, positive<br />
communication by attempting to deliver the right<br />
message, at the right time, in the right way during the<br />
ever-changing havoc experienced day-to-day. Positive<br />
feedback from faculty, thank you emails, and reassuring<br />
calls solidified leadership efforts and helped rejuvenate<br />
leadership for the continued challenges.<br />
Taking Care of Faculty<br />
Holistic nurses are taught to put their own “oxygen<br />
mask on first” to care for another, as is wisely advised<br />
in every pre-flight safety lecture. Peer-reviewed<br />
research reminds nurses to care for themselves, draw<br />
on resilience, seek out online resources, and extend<br />
compassion to others. Activities that helped regulate the<br />
community and boost faculty morale included weekly<br />
email messages from leadership, regular Zoom meetings<br />
to check-in, and a surprise Zoom wedding shower for<br />
a nursing faculty member. Additionally, celebrating<br />
birthdays, successes, and milestones via Zoom helped<br />
normalize the need to celebrate life events and remain<br />
a supportive community. The School of Nursing held a<br />
civility challenge during an established “Civility Week.”<br />
This week encouraged different cohorts of faculty<br />
to try to “out-civil” each other. The week ended with<br />
planned team-building activities, prizes, laughter,<br />
and encouragement. In difficult times, nurses must<br />
remember to step back, breathe, rest, and intentionally<br />
choose self-care as an internal resource. Working<br />
during a world crisis impacts personal lives, as well as<br />
professional practice. Nurturing healthy relationships,<br />
choosing one’s battles carefully, seeking mindfulness<br />
and compassion training, taking breaks, getting<br />
outside, and sharing gratitude, are examples of ways to<br />
incorporate deliberate self-care.<br />
Conclusion<br />
During COVID-19, nurse educators across <strong>Tennessee</strong><br />
are finding successful new teaching methods and lessons<br />
far beyond coping. Lessons learned help direct continued<br />
restructuring and program improvement. Despite a<br />
worldwide pandemic, positive reflections and outcomes<br />
have arisen. Unity was a crucial element of success. Faculty<br />
and students kept the focus on as much of a positive<br />
experience as possible. Transparency and inclusion for all<br />
aided in the fluid teaching environment.<br />
Nursing students and faculty have been tremendously<br />
affected financially, academically, and psychologically.<br />
COVID-19 turned the world upside down in a matter of<br />
days and weeks, and those impacts still exist. The silver<br />
lining to the pandemic is that successful innovative teaching<br />
and learning modalities were developed and will continue.<br />
Schools of Nursing across <strong>Tennessee</strong> remain committed<br />
to empowering students to become critical thinkers,<br />
healthcare leaders, excellent communicators, and life-long<br />
learners. These lessons were only enhanced through the<br />
challenges of COVID-19.<br />
This research/manuscript did not receive any specific<br />
grant from funding agencies in the public, commercial, or<br />
not-for-profit sectors.<br />
References available upon request.