09.06.2021 Views

GWSA 2020-21 Annual Report

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Community Support Services<br />

CSS Staff<br />

Emma Whittaker - Program Manager<br />

Audrey Bishop - Administrative Assistant<br />

Margaret Iutzi - Move Well Program Co-ordinator<br />

Molly Roberts - Eat Well Program Co-ordinator<br />

Paula Frappier - Outreach Co-ordinator<br />

CSS supported over 680 adults in <strong>2020</strong>-20<strong>21</strong> through the pivot of programming to remote/<br />

virtual models and the development of new programming:<br />

Outreach: Remote Social-Recreational Program.<br />

Expansion of SOS program and one-on-one social wellness supports.<br />

Expansion of Feeling Better: Eat Well to Emergency Food Delivery program.<br />

CSS client support, Information, Referral, and Support program.<br />

COVID-19 Initiatives<br />

Emergency Food Delivery Program:<br />

50 weeks of food deliveries to over 200 vulnerable older adults<br />

11, 838 frozen meals delivered<br />

7,989 food baskets full of fresh produce and pantry items<br />

<strong>21</strong>,129.1 lbs of fresh produce<br />

4,247 wellness and social support phone calls<br />

32 new volunteers who dedicated over 450 hours of volunteer support<br />

Expanded SOS and one-on-one support programming to meet changing times<br />

Pivoted social-recreational programming to virtual and remote models<br />

Continuing services to address emerging social wellness and food security needs of<br />

vulnerable older adults throughout the COVID-19 pandemic<br />

We were saddened that Sophia Podrozny, a valued CSS staff member, passed away November<br />

12, <strong>2020</strong>, at the age of 59. Molly Roberts has assumed Sophia’s duties in the Eat Well program.<br />

Membership and Marketing Committee<br />

At the start of the COVID-19 pandemic, the Board of Directors assigned an Interim Chair, Mr.<br />

Ken Fugler.<br />

At the same time, the Board made the decision that no new Members would be taken on by<br />

<strong>GWSA</strong> during the Pandemic.<br />

These two decisions meant that the M&M Committee’s mandate was considerably narrowed, for<br />

the duration of COVID-19. As a result, the M&M committee, while still meeting on a regular<br />

basis and keeping channels of communication open, has partnered with the Program Committee<br />

to ensure existing members are kept informed and can participate as much as possible.<br />

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