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(SpringerBriefs in Business Process Management) Learning Analytics Cookbook_ How to Support Learning Processes Through Data Analytics and Visualizatio

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2.2 Stakeholders: Contributors and Beneficiaries of Learning Analytics 9

Internal

Limitations

External

Constraints

Competences Acceptance Conventions Norms

Stakeholders

Institution

Teachers

Learners

Other

Learning Analytics

Technology

Algorithm

Theories

Other

Instruments

Reflection Prediction Open Protected

Objectives

Data

Fig. 2.3 Six dimensions of learning analytics (Greller and Drachsler 2012)

ethics applied to the handling of personal data have even reversed implementations

(Singer 2014; Tsai et al. 2018).

Greller and Drachsler (2012) provided a comprehensive introduction to the

domains affected by learning analytics (Fig. 2.3). They clustered learning analytics

into six dimensions: stakeholders, objectives, data, instruments, external constraints,

and internal limitations. These dimensions are based on the assumption that developers

of analytic processes will implement what is technically possible and legally

allowed but also consider the outcomes for the educational stakeholders and, even

more important, the consequences for the people whose data is being used.

2.2 Stakeholders: Contributors and Beneficiaries

of Learning Analytics

The stakeholder dimension includes data clients as well as data subjects. Data

clients are the beneficiaries of the learning analytics process who are meant to act

upon the outcome (e.g., students and teachers). The data subjects are those who

supply data, normally through their browsing and interaction behavior. These roles

can change depending on the objective of the analytics (e.g., whether it is on the

micro-, meso-, or macro-level). Moreover, educational technology requires a sound

analysis of stakeholders’ needs to be successful in the long run (Greller and

Drachsler 2012). This requirement applies especially to learning analytics solutions,

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