2021 November December Marina World

DOCKSIDE UTILITIES
Future-proof management system
UK-based Rolec has launched BerthVend, an important update on its previous
marina services management system. Completely cloud-based, it enables
users to control electric and water services anytime, anywhere, and on any
device.
Marina operators benefit from a
significant range of features that
simplify daily operations. With its
modern interactive dashboard, which
presents a visual of the marina’s
layout, as well as the number of berths
occupied, operators can see which
berths are available and the status
of each, enabling them to clearly
understand berth activity.
They also receive individual electric
and water meter readings directly to
the marina office; can remotely switch
sockets and taps on/off; have authority
to implement their own tariffs; can
manage user accounts; export data;
receive remote firmware updates;
reserve utilities; get an overview
of overall site electric and water
consumption; assign services to boat
name; implement pre-pay and post-pay
options; and chase bills and payments,
including easy flotilla/charter billing.
What’s more, when opting for
BerthVend, marina operators can reap
the benefits of implementing a futureproof
and scalable marina services
management system that enables them
to increase their hardware (marina
service pedestals) as and when
required.
API integration of booking
systems, accounting and
ERP applications also
provides marina and
waterfront destinations
with an all-in-one
system, facilitating daily
operations
for marina operators.
RFID cards/fobs can
also be allocated to
berth holders, again
for a seamless service
provision.
Berth holders benefit
from numerous features,
including Customer
Dock - a self-service
portal which enables
them to independently
switch on/off their
assigned services via
their smartphone/tablet.
They can also have a
personal account to make payments via
a virtual wallet and obtain transaction
history via the BerthVend app; make
advance reservations for marina
services; and receive automated insession
low balance alerts via SMS,
email or push marketing, along with
outstanding payment reminders. They
also have pre-pay and post-pay options;
automatic top-up facilities; access to
any BerthVend pedestal across the
world with the BerthVend app, as well
as secure payments via Opayo.
Marina and waterfront destinations
are able to choose from various
packages when it comes to
implementing BerthVend, allowing them
to opt for the perfect solution to suit
their requirements.
For the future, BerthVend will ensure
that marina destinations can benefit
from over-the-air firmware updates,
without the need for engineers to alter
the marina service pedestals on-site.
And, as technology evolves, BerthVend
will evolve. Some of the potential
upcoming features include: contactless
payment options; expansion to marina
management system, including booking
berths via the BerthVend app and
bespoke solutions; push marketing to
promote the marina’s
leisure facilities as
well as
third party
partners
(restaurants,
cinemas,
shopping centres) to
generate additional revenue;
push notifications to boat owners,
as well as roaming user accounts,
allowing the use of the user’s virtual
wallet across Rolec’s entire smart
systems, including VendElectric and
PitchVend.
www.rolecserv.com
www.marinaworld.com – November/December 2021 49