The Softwood Forest Products Buyer - November/December 2022

More Efficient,
By Design
Manage orders and inventory in real-time with Agility ERP. Turn
complicated tasks into simple steps. That’s how you supercharge
your team and get things done.
Learn more at DMSi.com
From left, Jennifer Tauscher from Biewer Lumber is joined with Laura Williams and Austin Nolen, Web-Don Inc., to pet and feed the stingrays at Stingray Beach.
What Makes A Great Customer Conference?
By Anthony Muck, DMSi
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Events can be a great way to serve your customers, whether it’s a
simple lunch and learn about new products or special buying events with
live music. It’s more than offering free food and entertainment: a good
event should help your customers grow their businesses. It elevates your
relationship with customers from transactional to true partnership. For
DMSi, we host a three-day training and networking conference called
PartnerConnect.
If someone asked me to sum up PartnerConnect22, I’d say it’s an
exploration opportunity. Customers learn how they can better use existing
features in our inventory and accounting software, Agility, and learn about
new ones. In short, PartnerConnect is a fantastic way to maximize the
value of Agility.
Over three days, (with plenty of good food, drink, and laughter), attendees
learn best practices and new features of Agility. They also get
a chance to network and learn from their peers. That can mean sharing
thoughts about trends in the market, but also exchanging knowledge on
how they use Agility to handle different facets of their business.
Continued on page 44
From left, Camille Torres, Michelle Mullison, and Jane Ryan of Concannon Lumber.
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From left, Paula Sadler (East Hardwood Co.), Kerry Blusys (DMSi), and Barb Garza
(Darant Distributing Corp.)
From left, Jon Zawodny (Capital Forest Products), Josh White (Worldview Ltd), George
Gruber and Alissa Puritt, (Capital Forest Products).
Page 4 Softwood Forest Products Buyer • November/December 2022