The Garage 347

The 

Supporting the Independent Garage and MOT sector 

Issue 347 

February 2023 

PACKED WITH 

ALL THE LATEST 

GARAGE AND 

WORKSHOP 

NEWS, EVENTS 

& FEATURES 

Is the automotive 

aftermarket facing 

a skills crisis? 

DELPHI 

TECHNOLOGIES 

LAUNCH 

WIN A CLARKE 

JS1224 DUAL 

VOLTAGE 

JUMPSTART 

IAAF to fight Government 

plans to extend MOT 

Please visit our website - www.garageandmot.com 

1 Front.indd 1 24/01/2023 15:17

DO YOU OWN OR RUN AN 

INDEPENDENT GARAGE? 

We can support you with: 

Scan here to visit 

the IGA website 

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Contact our friendly team today to find out how your 

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IndependentGarageAssociation.co.uk 

IGA.indd 1 24/01/2023 15:18


Supporting the Independent Garage and MOT sector 

Issue 347 

February 2023 

Welcome to the latest issue of The Garage. 

The recent announcement from the 

Department for Transport, regarding 

the extension of the frequency of 

MOT’s, has raised a few eyebrows in the 

industry. In the consultation the DfT are 

questioning both the frequency of MOT’s 

and the content of the assessment itself. 

Their own data suggests the financial 

impact on over 23,000 garages that are 

approved MOT testing stations will be 

anything from £56 million - £123 million 

per year, probably even more with 

delayed servicing. Fears regarding safety 

are also being raised by many motoring 

organisations. The consultation period is 

now open and will run until 28 February 

2023, click the QR code below to take you 

directly to the site. 

In other news this month we have a 

training feature, and update from the 

NTDA and you can also win a Jumpstart 

from Machine Mart. 

Enjoy the magazine. 

Paul Gregory Editor 

paul.gregory@ppmedia.co.uk 

Subscribe to 

The Garage 

To ensure you receive a printed copy of The Garage 

every issue, visit our website and input your details. 

Don’t forget the magazine is FREE to receive. 

www.garageandmot.com 

Contact us 

Editor 

Paul Gregory 

paul.gregory@ppmedia.co.uk 

Design & Layout 

Mark Blacker 

mark.blacker@ppmedia.co.uk 

Advertising Manager 

Paul Leith 

paul.leith@ppmedia.co.uk 

The Garage is published by: 

Partnership Publishing Limited 

Bridge Road 

Wellington 

Telford 

TF1 1EA 

Telephone: 01952 415334 

Website: www.garageandmot.com 

Twitter: @garageandmot 

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BEST AVAILABILITY. 

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Every care is taken over the accuracy of material in The Garage but the publishers cannot be held responsible for any errors or omissions. Views and 

opinions of contributors, advertisers and interviewees to The Garage are not necessarily those of the publishers who cannot accept responsibility for such 

contributions. 

© Partnership Publishing 2020 / 2023 - All rights reserved. No part of the publication may be reproduced in any form without prior consent of the publisher. 

3 Comment.indd 1 24/01/2023 16:12

CONTENTS 


MONTHLY 

ISSUE IN PRINT 

AND ONLINE 

DIRECT TO 

GARAGES & MOT 

CENTRES 

Inside 

News 

06. The Motor Ombudsman. A Motor Ombudsman poll of 

independent garages and franchise dealer workshops has 

revealed that rising operational costs, taxes and energy 

bills are set to be the biggest operational challenge for 90% 

of businesses in 2023. 

08. Automechanika Birmingham 2023 - The much 

anticipated event will host its very first Paint & Spray 

Live, providing visitors with the opportunity to experience 

demonstrations first hand . 

10. DVSA investigation - Garage specialist prosecuted over 

forged solicitors letters in legal first . 

14. Castrol - launches new, free-of-charge technical support 

service, allowing workshops and consumers in the UK to 

interact with a dedicated team of technical specialists 

trained to provide advice and resolve queries. 

15. Competition - Win a Clarke JS1224 Dual Voltage 

JumpStart courtesy of Machine Mart. 

18. Onkar Chahal - Did you make any New Year resolutions? 

Can you remember what they were? 

The Garage has established 

itself as one of the major 

trade titles in the UK servicing 

the independent garage 

sector. With subscription 

and free circulation it arrives 

on the principals desk of the 

independent garage sector 

every month. The online 

version of the magazine 

is emailed to over 10,000 

people in the automotive 

industry every month. 


@garageandmot 

For more details or to book your 

next advert contact Paul Leith on: 

01952 415334 


20. 007 Cars - New study by Moneybarn, has analysed the 

current value of each 007’s car collection, to reveal which 

Bond star has the flashiest car collection in the present day. 

22. NTDA - Survey reports significant challenges in recruiting 

tyre and service technicians, tyre repair technicians, 

commercial and industrial tyre technicians, mechanics, 

MOT testers and other roles. 

Feature 

26-32. Training 

One of the biggest challenges the automotive industry faces in 2023 

is a shortage of skilled and qualified technicians. Autotech Group, 

School of Thought, Nissens Automotive and Schaeffler REPXPERT 

talk about their support for the automotive industry and how they 

are creating solutions to bridge the talent gap. 

People 

34. People stories and movements from around your industry 

Your data 

The Garage is published by Partnership Publishing and is produced 12 times a year. Your data and privacy is 

important to us. We would never give this information away or sell it onto a third party. You would only receive 

magazines or information from one of Partnership Publishing’s publications. 

However, if you wish to stop receiving The Garage and would like us to erase all of your information from 

our databases then email your name, company and address to paul.gregory@ppmedia.co.uk 

4 THE GARAGE 

4 Contents.indd 1 24/01/2023 15:19

NEWS 

IAAF to fight 

Government plans 

to extend MOT 

The Independent Automotive Aftermarket Federation 

(IAAF) will fight any proposals to extend the MOT 

test frequency, following an announcement by the 

Department for Transport (DfT) to launch a public 

consultation on the future of MOTs in Great Britain. 

Any increase in the first test frequency will see the number 

of defective vehicles on UK roads rise, which could also 

lead to more road accidents and fatalities, says IAAF. 

As for advancements in technology, MOT failures are disproportionately 

high for electric vehicles when they are first tested 

at three years. 

Additionally, there will not be any official mileage or emissions 

checks recorded until after four years. 

Evidence also shows MOT and servicing is often done at the 

same time as each other, so a reduction in test frequency 

means a reduction in servicing, further separating a motorist’s 

responsibility on a vehicle’s roadworthiness. 

Delaying vehicle inspections may lead to higher repair costs 

for motorists who may not know that dangerous faults are 

developing with their vehicles. 

Despite advancements in vehicle technology, there is no 

evidence to support suggestions that modern vehicles are less 

likely to suffer from wear and tear and safety-related defects. 

And, with safety critical items, such as tyres and brakes, still 

the main cause for MOT failures, any extension is extremely 

concerning. 

Mark Field, IAAF chief executive, said: “The DfT has put 

forward no credible argument for changing the MOT first test 

from three years to four years. It’s bad for the motorist, the 

environment, the public and motor industry and we will fight any 

measures that threaten road safety.” 

THE GARAGE 5 

5 News IAAF .indd 1 24/01/2023 15:21

Challenging 

times ahead 

Motor Ombudsman survey shows rising costs set to be the 

biggest operational challenge for vehicle repairers in 2023 

Nearly two-thirds (63%) of businesses 

that took part in the research by 

the Ombudsman for the automotive 

sector, also cited that they will have 

to contend with motorists putting off 

essential repairs to their vehicle this year 

due to the squeeze on household incomes. 

Similarly, 59% of survey participants stated 

that paying more for replacement car 

components due to shortages and inflation 

would be another trying factor during the 

coming year. 

According to the findings, fewer 

customers being able to afford routine 

vehicle maintenance, such as servicing, 

poses another threat to footfall and 

revenues for 57% of garages and workshops 

in 2023, whilst just under half (49%) 

explained that they will be looking to 

avoid passing on higher operating costs in 

the prices charged to customers due to 

the challenging economic climate. When 

asked about the difficulty in recruiting 

qualified staff during the coming year to 

expand capacity, 43% stated that adding 

experienced technicians to their team 

would continue to be a challenge. However, 

this is a slight improvement on the 50% of 

businesses that said in the survey that they 

had struggled to recruit in 2022. 

With fewer moving and serviceable parts 

on electric vehicles (EVs), around a third 

of workshops (32%) stated that EVs would 

provide less scope for additional revenue 

and aftermarket opportunities in 2023. 

However, with battery electric vehicles 

making up a growing proportion of the car 

parc, nearly half of the businesses surveyed 

(44%) still plan to invest in staff training on 

EVs, whilst around a quarter (23%) explained 

that they would be looking to introduce or 

add charging points at their premises. 

As consumers continue to reign in their 

spending due to the ongoing cost of living 

crisis, close to a third (31%) of respondents 

said that customer retention would be 

a challenge this year. Furthermore, with 

economic forecasts pointing to a downturn 

in the UK, 29% of garages and workshops 

explained that generating new business may 

equally prove difficult during 2023. 

Bill Fennell, Chief Ombudsman 

and Managing Director of The Motor 

Ombudsman, said: “Following the festive 

break, it is a case of picking up from where 

we left off in 2022, as the findings from our 

research show that garages and workshops 

will have to contend with a multitude of 

challenges this year. At the forefront of 

these will be navigating a rise in operational 

costs at a time when many consumers are 

feeling the strain on their finances, meaning 

vehicle maintenance and repairs could take 

a back seat.” 

Bill added: “As the headwinds facing the 

economy and households show little sign 

6 THE GARAGE 

6,7 News TMO.indd 1 24/01/2023 15:38

NEWS 

of abating in the short term, remaining 

competitive, retaining customers, and 

finding new revenue channels, will 

therefore be crucial for businesses in 

order to deliver a positive bottom line. 

With a nationwide network that counts 

thousands of garages and workshops 

across the country, accreditation to The 

Motor Ombudsman gives businesses 

an effective mechanism to stand 

out from the crowd, demonstrating 

their commitment to both providing 

motorists with the highest standards 

of service and work, and to resolving 

disputes swiftly and effectively at no 

cost to the consumer.” 

To view the businesses that are 

accredited to The Motor Ombudsman’s 

Service and Repair Code, visit 

www.TheMotorOmbudsman.org/ 

Garage-Finder. 

THE GARAGE 7 

6,7 News TMO.indd 2 24/01/2023 15:38

NEWS 

Bodyshop programme bigger 

and better than ever at 

Automechanika Birmingham 2023 

Automechanika Birmingham has revealed its biggest ever bodyshop 

programme for 2023, with three new stand-out features now announced. 

The much-anticipated event will host its very first Paint 

& Spray Live, providing visitors with the opportunity to 

experience demonstrations first hand at the show and see 

the latest paints and spray guns in action within its fully ventilated 

and operational spray booth, courtesy of Masterflo. 

Another brand-new feature for 2023 will be Collision Repair 

Live, with short, sharp demonstrations taking place every 15 

minutes from leading suppliers to the UK repair sector. 

It will allow bodyshop visitors get up-close and personal with 

the most up-to-date products and techniques to help them 

perform their tasks more effectively and efficiently. 

On display will be a range of sessions covering paint and spray 

guns, polishing, plastic repair, dent pulling, welding, including 

plastic welding, and more. 

Good things come in threes, and new for 2023 will be Detailing 

Live, with education partner and curator of the programme, 

The UK Detailing Academy, inviting professionals to join them 

for practical demonstrations and discussions about the sector’s 

challenges and opportunities. 

Richard Hearn, UK sales director at Masterflo, said: “With so 

many exciting and informative segments specifically dedicated to 

bodyshop professionals set to take place at the show, it’s clear 

that Automechanika Birmingham is a must-attend event for those 

within the industry. 

“Bodyshop work is very much a visual art and therefore being 

able to offer visitors the opportunity to see the latest products 

and their capabilities during live demonstrations from some of 

the very best painters in the industry was extremely important 

to us. And we can’t wait to do just that at what’s lining up to be 

one of the biggest and best events in the automotive aftermarket 

calendar.” 

Automechanika Birmingham will also host the National Paint 

Championships, with the winner being announced in a live 

ceremony at the show on 7th June 2023. 

With the Championships being completely free to enter, 

automotive painters will be tasked with designing the most 

impressive car shell to showcase their classical paint technique, 

in a bid to be crowned National Paint Champion. 

8 THE GARAGE 

8,9 News Automechanika.indd 1 24/01/2023 15:39

NEWS 

The designs will be on display during the course of the show 

from 6th – 8th June, and a professional jury will decide on their 

favourite design live on stage at the show. 

Visitors will even get to see the National Paint Championship 

judges in action during the Paint & Spray Live demonstrations. 

There will also be the chance to visit The Bodyshop Training 

Hub, in association with Bodyshop Magazine. These sessions will 

provide the latest updates, advice and technical innovations for 

the UK’s Collision Repair sector. 

Covering ADAS, body repair, EV repair, paint, refinishing, 

BS10125 and more, the topics will be presented by renowned 

industry figureheads and experts. 

Alex Jones, marketing director of Messe Frankfurt UK said: 

“Plans for 2023 are now well underway, and it’s so uplifting 

to see so much support and enthusiasm from the bodyshop 

community. Automechanika Birmingham will provide the 

perfect opportunity to shine a spotlight on the amazing work 

they do and bring it to life across a number of insightful and 

eye-catching displays and demonstrations.” 

Use the QR code, 

to find out more 

about Automechanika 

Birmingham 2023’s 

bodyshop programme. 

Bowmonk & Tapley have for decades been the most 

recognised and trusted names in portable brake testers. 

The Bowmonk BrakeCheck is the electronic version that carries 

on from that pedigree. 

BrakeCheck is DVSA approved for all classes of vehicle 

and it records braking efficiency and percentage of braking 

imbalance. 

• Portable & easy to use 

• No connections to vehicle required 

• GEA MTS Connected Approved (Upgrade Available) 

• DVSA approved for all classes of vehicle 

• Print results to optional portable wireless printer 

• Approved for 6-weekly checks 

• Download results to PC (optional software required) 

• Approved for quarterly brake test requirements 

• Records braking efficiency and percentage of braking imbalance 

Bowmonk Ltd, Diamond Road, Norwich, NR6 6AW T: +44 (0)1603 485 153 E: info@bowmonk.com www.bowmonk.com 

8,9 News Automechanika.indd 2 24/01/2023 15:39

NEWS 

IAAF to fight 

Government plans 

to extend MOT 

Garage specialist 

prosecuted over 

forged solicitors 

letters in legal first 

A 

sales manager was handed a suspended custodial 

sentence on 16 January 2023 at Newport Crown Court 

for knowingly providing false information in the form of 

forged solicitors letters to secure MOT garage applications, 

following a Driver and Vehicle Standards Agency (DVSA) 

investigation. 

Thomas Richard Woods, a sales manager, worked for 

Oakmain Ltd, a company specialising in the installation and 

service of garage equipment mainly for independent garages 

and MOT stations. 

His work included providing technical support, training 

customers on new equipment and managing finance for 

maintenance servicing and equipment calibration. 

The company also completed the MOT Station application 

(VT01) form, which is required to set up an MOT test station 

on behalf of customers. 

Mr Woods was convicted of three charges of providing 

counterfeit solicitors letters to help secure MOT testing 

station status. He was given a custodial sentence of 18 months 

in respect of each of these offences to run concurrently, 

suspended for 18 months because of his previous good 

character and personal circumstances. 

He was ordered to carry out unpaid work of 220 hours, 

pay prosecution costs of £4,736.20 together with a victim 

surcharge of £149. Payment to be made at the rate of £150 

per month. 

This was the first ever prosecution for providing fraudulent 

solicitors letters used as part of MOT garage applications. 

Solicitors letters are one of the supporting documents 

required to open or change an MOT test station. This letter 

is to show proof the business has all the rights it needs to 

be operating. This is really important for garages carrying 

out MOTs on behalf of government where the public should 

expect legitimacy. 

The judge in this case said that in forging solicitors letters 

and lying about legal situations, Mr Woods had sought to 

blame other people for his actions, had compromised 

the MOT system deliberately undermining it and had also 

undermined confidence in solicitors. 

DVSA examiners first uncovered fraudulent activity after 

carrying out a regular routine MOT garage audit. The offences 

were carried out between November 2019 and October 2021. 

DVSA’s Director of Enforcement, Marian Kitson said: 

“Applications to be an MOT testing station are made in good 

faith by the applicants concerned. Motorists need to feel 

confident they can rely on MOT testing stations to carry out 

any necessary work and garages using professional services 

should expect the service to be legitimate. This case shows 

the DVSA will take action against those who abuse the MOT 

testing scheme for their own gain.” 

The MOT test checks that vehicles meet road safety and 

environmental standards. 

DVSA approves centres and testers to carry out MOT tests 

and monitors them to ensure they are carried out to the 

required standard. 

To open an MOT station, an Authorised Examiner (AE) must 

apply to DVSA using a VT01 application form together with 

supporting documents including a site plan, test bay drawings, 

and a solicitor’s letter. The latter is proof that the applicant 

either owns the land or that they have a licence to occupy, a 

rental agreement or an enforceable lease with the landowner 

for the premises. 

The sentence given was assessed as causing harm to 

Mr Wood’s employer, their clients, DVSA and two firms of 

solicitors. 

You can report MOT tester or centre for fraud: 

https://www.gov.uk/guidance/report-an-mot-tester 

10 THE GARAGE 

10 News DVSA.indd 1 24/01/2023 15:40

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Boston FP MoT Connected.indd 1 24/01/2023 15:41

NEWS 

NTK EGR valve 

range expands 

NGK has added to its 

EGR valve range with 

the introduction of two 

new part numbers for 

a number of popular 

vehicle applications. 

The company – the world’s leading ignition and sensor 

specialist – introduced 45 references to its NTK brand last 

March in phase one of the UK launch of a wide range of EGR 

valves. 

The valves – equivalent to their original equipment (OE) 

counterparts – have now been boosted by the addition of part 

number EGP0-N113 (stock number 93038) and part number 

EGP3-A111 (stock no. 97915). 

Mark Hallam, Marketing Manager, NGK Spark Plugs (UK) Ltd, 

said: “We are pleased to announce two new to range EGR valves 

which are now available to the aftermarket. They will cater for 

thousands of popular cars and LCVs on the UK and Ireland’s 

roads and further improves the comprehensive coverage and 

convenience that we provide to our aftermarket customers.” 

EGP0-N113 will fit a number of 3.0 light commercial vehicles 

(LCVs) including the Citroen Relay HDI 160 (2006-2014), Fiat 

Ducato 160 Multijet (2006-2012) and Iveco Daily models 

(1999-2006, 2006-2010 and 2009-2012) and Peugeot Boxer 250 

(2006-2015). 

While EGP3-A111 caters for BMW 2.0 models including 1 

Series 116d, 118d, 120d and 123d E81, E82, E87 and E88 models 

(2004-2014), 3 Series 316d, 318d, 320d and Touring E90, E91, 

E92 and E93 (2005-2014), 5 Series 520d and Touring E60 and E61 

(2003-2011) and X3 including xDrive 2.0d E83 (2004-2011). 

Plus, EGP3-A111 will also fit MINI 2.0 models including Clubman 

R55 Cooper D and SD (2006-2015), Cooper R57 Cooper D and 

SD (2009-2016), Coupe R58 Cooper SD (2011-2016), Paceman 

R61 Cooper D and SD (2012-2017) and Roadster R59 Cooper SD 

(2012-2017). It is also applicable for the 1.6 Toyota Verso D-4D 

(2009-20`18) 

The principal function of the exhaust gas recirculation system 

(EGR) is to reduce the amount of harmful nitrogen oxides 

(NOx) that are produced during the combustion process. NOx 

is created when high combustion temperatures enable the 

nitrogen and oxygen present in the air-fuel mixture to combine. 

EGR valves operate by taking some of the exhaust gases from the 

exhaust manifold and then reintroducing these gases into the 

intake manifold, mixing them with fresh air. 

Originally developed at the beginning of the 1970s, EGR valves 

first started to be used in Europe in the 1990s in order to meet 

the ‘Euro 1’ emission standards. Today, 100 percent of diesel cars 

are equipped with EGR valves and 30% of petrol cars. Many new 

models will be even equipped with two EGR types (low pressure 

and high pressure), which means that the replacement part 

market for these types of valves is likely to grow, corresponding 

to the level of demand. 

For more information about NGK Spark Plugs (UK) Ltd and its 

products and services please visit www.ngkntk.com/uk 

12 THE GARAGE 

12,13 News Davanti.indd 1 24/01/2023 15:43

NEWS 

Davanti Tyres expands all-season range 

with brand new Alltoura H/T 4-Seasons 

Davanti Tyres, the UK’s leading mid-range tyre brand, has expanded 

its all-season range launching the Alltoura H/T 4-Seasons. Davanti’s 

first all-season passenger car tyre designed with SUVs in mind is 

the latest addition to its impressive all-season range and boasts a 

unique tread pattern, engineered to provide a perfect balance of 

performance, stability, and durability for highway terrain SUVs. 

Following an extensive testing and development programme at 

industry leading proving grounds in summer and winter conditions, 

the Alltoura H/T 4-Seasons offers SUV motorists a fuel efficient, 

safe, all-weather traction tyre. 

Key features which allow the tyre to deliver leading performance, 

whilst balancing technical attributes of both winter and summer 

tyres, creating an all-round strong cross-climate tyre include: 

● A carefully considered tread block design 

to provide stability and durability for heavier 

loads 

● Deep longitudinal grooves and a large contact patch to 

provide excellent performance and safety in wet weather 

conditions 

● Solid outer-shoulder blocks to deliver a precise steering 

response 

These engineering innovations and tread pattern allow the 

Alltoura H/T 4-Seasons tyres to tackle snow and icy surfaces and 

also give superior grip on wet and dry surfaces with heavier loads. 

The advanced silica compound delivers traction and longevity for 

year-round lasting performance, providing an economical and 

practical SUV tyre, removing the need to change between summer 

and winter tyres. 

Davanti Tyres general manager Peter Cross said: “Expanding the 

all-season tyre range at the start of 2023 is a great way to begin 

the year. The Alltoura H/T 4-Seasons sits alongside the Alltoura 

4-Seasons and Vantoura 4-Seasons meaning Davanti Tyres now 

offers high-performing and economical all-weather solutions for 

commercial, passenger and SUV vehicles. 

Also, thanks to the team’s incredible work to engineer a tyre 

with a tread pattern specifically for SUVs and the ability to adapt 

to varying climate conditions, we have a tyre which is a leading 

benchmark for all-season SUV tyres.” 

Davanti’s Alltoura H/T 4-Seasons 

tyres have been stringently tested 

in summer conditions at the 

Applus+ IDIADA Proving 

Ground in Spain, as well 

as comprehensive winter 

testing at Test World in 

Finland. 

The tyres are also 

Three Peak Mountain 

Snowflake (3PMSF) 

certified, which make 

them legally approved 

to be driven in 

countries with winter 

tyre legislation. 

The Alltoura H/T 

4-Seasons is now 

available in 16”-19” 

and joins Davanti Tyres’ 

range of all-season 

tyres, the Alltoura 

4-Seasons and Vantoura 

4-Seasons. To learn more 

about the Alltoura H/T 

4-Seasons visit 

www.davanti-tyres.com 

THE GARAGE 13 

12,13 News Davanti.indd 2 24/01/2023 15:43

NEWS 

Castrol launches personalised 

technical support for workshops 

and consumers 

Castrol has launched a new, free-of-charge technical support 

service, allowing workshops and consumers in the UK to interact with 

a dedicated team of technical specialists trained to provide advice and 

resolve queries. 

The new service will be open to current and prospective 

Castrol customers, independent and franchised 

workshops, distributors, retailers, and Castrol Branded 

Workshops across the UK. It will provide a more tailored and 

high-quality customer experience, with Castrol’s technical 

agents available eight hours a day, five days per week at no 

cost by emailing at UKTechService@castrol.com, or by calling 

+44 (0)1932 775644. 

During a pilot phase for the new technical support service, 

Castrol’s agents responded to 87% of email enquiries within 

just 24 hours. 

The Castrol technical support service is offered in 

partnership with Teleperformance, a company that provides 

omnichannel customer acquisition management, customer 

care, technical support, and other services. It utilises AI 

technology to offer a multi-language service, enabling 

users to contact the technical support team in their native 

language from across the world, making it fully accessible for 

all. 

“Our products feature highly advanced components and 

are formulated to provide superior levels of performance, 

and it is therefore natural that some of our customers and 

trade partners will want to fully understand the benefits 

and explore how to get the most from them,” comments 

Federico Bindi, EMEA Technical Services Manager at Castrol 

Europe. “The new service is designed to be highly accessible 

and responsive – consistent with our brand proposition – and 

we hope that workshops and customers find it beneficial.” 

14 THE GARAGE 

14, News Castrol.indd 1 24/01/2023 15:44

Subscribers 

Competition 

WIN A CLARKE 

JUMPSTART 

Our friends at Machine Mart have donated a Clarke Dual 

Voltage JumpStart, perfect for this time of year! 

One lucky winner will be drawn from our list of subscribers. 

If you haven’t already subscribed, then head over to our 

website www.garageandmot.com or click the QR code below. 

Clarke JS1224 Dual Voltage 

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engines requiring 12 or 24 Volts using 2x22Ah batteries. 

Simply switch to the required voltage and connect the 1 metre 

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24Volts. This feature-rich unit includes a 5-bulb worklight, audible 

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The jumpstart charges from mains and 12V with the adaptors 

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it and also has a 12V DC outlet to power electrical devices while on 

the move. 

● Starting boost output of 1000A at 12V and 500A at 24V and peak output of 2000A at 12V 

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● LED battery status indicators and built-in 5 bulb lamp for an extra bright work light 

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● Includes 230V mains charger and 12V adaptor for in-vehicle charging 

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or visit: www.garageandmot.com 

15 Subs Comp.indd 1 24/01/2023 15:45

NEWS 

MAHLE proves its 

commitment to leading the 

market with the highest 

quality OE-quality products 

MAHLE Aftermarket continues to prove itself as 

a leader in the market with the addition of over 

700 new part numbers throughout 2022. The 

new products cover the brand’s leading categories across 

filtration, thermal management and engine gaskets. 

The aftermarket specialist is committed to expanding 

its product portfolio to cover the growing European 

vehicle parc and adapting to the latest market needs by 

continually adding part numbers to its high-quality ranges. 

In 2022, over 432 references were added to MAHLE’s 

popular thermal management portfolio, as the company 

continued to meet the needs of the ever-changing 

market. 

For workshops, the maintenance of thermal 

management systems in hybrid and electric vehicles will 

become what used to be the regular oil change. That is 

why MAHLE Aftermarket is offering not only a growing 

range of components but also accompanying service 

equipment, training, and digital information solutions to 

prepare workshops for the future. 

MAHLE also introduced 56 new references in its 

Filtration portfolio, including 17 air filters, seven fuel 

filters and six oil filters. The new parts also covered cabin, 

transmission and hydraulic filters. 

The new-to-range part numbers in 2022 in MAHLE‘s 

Victor Reinz Gasket range included 20 conversion sets, 

38 head bolt sets, 56 cylinder head gaskets, 23 full gasket 

sets, 42 head gasket sets and 28 rocker cover gaskets. 

These additions covered popular vehicle makes across 

major European and Asian manufacturers, as well as 41 

part numbers for heavy duty vehicles. 

MAHLE’s gasket range has been rebuilt from the ground 

up, using the latest technology and state-of-the-art 

materials to seal and protect engines – enabling them 

to run harder and faster to cope with the demands put 

on them and overcome the limitations of conventional 

gaskets. 

As we head into another year, MAHLE will continue 

to regularly update its range with new part numbers to 

reflect its commitment to leading the market with the 

highest quality OE-quality products from the widest 

selection available. 

For more information visit 

www.mahle-aftermarket.com/eu 

16 THE GARAGE 

16,17 News Denso.indd 1 24/01/2023 15:48

NEWS 

DENSO 

updates and 

refreshes its 

passenger 

car and light 

commercial 

vehicle 

wiper blade 

catalogue 

In addition to wiper blade styles, sizes and applications, 

following the production of a recent explanatory video, 

the publication also addresses attachment fixings 

on wiper arms and the differences between the fixing 

solutions. 

The comprehensive resource begins by highlighting the 

unique design features that DENSO original equipment 

(OE) wiper blades incorporate and the superior quality 

materials from which they are manufactured, in order to 

satisfy its many customers that include BMW, Hyundai, 

Jeep, Kia, Mazda, Suzuki, Toyota and Ferrari. 

The focus then turns to the range, which includes 

OE quality flat, conventional, hybrid and rear blades, 

followed by a detailed explanation of the various arm 

type and fixings favoured by the vehicle manufacturers. 

After addressing how to diagnose common faults and 

spot signs of wear, and explaining how the part numbers 

are designated, the catalogue provides detailed fitting 

instructions to ensure the installation process is quick and 

completed successfully. 

Finally, the bulk of the publication is then given over 

to detailed application tables that bring all the necessary 

specification requirements together, to ensure the correct 

replacement blade is identified and supplied to the 

customer. 

The complete DENSO aftermarket wiper blade 

programme covers almost 95% of the European vehicle 

parc and, in addition to the printed catalogue highlighted 

here, which is also available as a free download via this 

link: https://www.denso-technic.com/e-catalogue, users 

can search the company’s online parts catalogue and find 

further details of the full DENSO Aftermarket programme 

at: www.denso-am.eu. 

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THE GARAGE 17 

16,17 News Denso.indd 2 24/01/2023 15:48

OPINION 

Not too 

late for 

New Year 

resolutions 

So, January is almost over, the longest and hardest 

month of the year is practically finished, congratulations! 

Did you make any New Year resolutions? 

Can you remember what they were? 

Usually, most people focus on 

getting healthier, changing their 

work situation or improving their 

personal life. 

So, for me personally, I have some 

specific business goals for this year and 

a burning ambition to lose a stone or 

two (but given what I eat that may prove 

to be a futile exercise!). As I’m at the 

Automechanika Show this year, I also have 

a very real and hard deadline. 

So, what are yours? 

Why do we do it though, why wait until 

the start of a new year before we make a 

promise to improve or change ourselves? 

And here’s the thing, you don’t need to. 

You don’t have to wait 11 more months to 

make another resolution, it doesn’t have 

to be an annual thing. 

Think about it? 

You don’t need to make a resolution 

once a year to change or improve anything. 

Had a bad start to the day? Have a good 

afternoon and make up for it. 

Had a hard day, do better tomorrow. 

Had a tough week, have the weekend 

off to reset and come back the following 

week, stronger. 

Even if you manage to have a bad 

month, there’s nothing to stop you from 

starting the next month with a new or 

improved approach. 

It doesn’t even have to be a monthly 

thing; you could improve the next quarter 

or season if you need to. 

The point I’m making is this, you don’t 

need to wait for January to make a 

change, sometimes all you need to do 

is stop, step back, breath deep, and go 

again. Nothing ever goes as you planned, 

and failing usually means you are trying 

something new or different. And that’s ok, 

because that’s how you learn, improve or 

get better. 

I’ve always said it doesn’t matter how 

you start the day, it’s how you finish that 

counts. You could apply that principle to 

any week or month, but I try to reset daily. 

For me it works better, but for you it may 

be different? 

But if you change nothing, then the 

result will usually be the same. If you are 

happy with the outcome, then change 

nothing. But if you do want to change or 

improve something, then something you 

do will usually have to change. 

Scared of failing? 

We all are, but not trying is even worse 

in my opinion. I’ve also found that most 

people will be supportive if they can see 

you are trying to do something different, 

so don’t be put off. Go for it. 

Be the change, make the difference. 

Making a new routine or habit is 

hard, it’s routine because it’s easy or 

convenient, it’s called a comfort zone 

By Onkar Chahal 

for a reason. And breaking that is very 

difficult. It takes a conscious effort to 

maintain or keep it going. But hang in 

there because at the end of the day/ 

week/month/year you’ll be able to see 

the improvements you made 

It’s also usually true that the harder the 

habit is to break, the better you will feel 

for it. 

So don’t be scared, intimidated or put 

off. 

You want it? 

Go for it. Be the change. Believe in 

yourself. 

Make it happen. 

Unless you don’t want to, in which case 

carry on as you are. Because that’s ok too. 

Whatever your plans are, I hope you 

achieve them. Have a fantastic 2023 

everyone! 

Right, I’m off to the gym now . . . 

18 THE GARAGE 

18 News Onkar Team Arlington.indd 1 24/01/2023 15:50

6-8 June 2023, NEC Automechanika 

Birmingham is 

the leading trade 

exhibition for 

the aftermarket 

• Meet 12,000 

visitors 

across garages, 

bodyshops, 

distributors, 

retailers, franchisers 

and dealerships 

Grant Elrick 

12,000+ 

UK senior 

automotive visitors 

500 

exhibitors from 

23 countries 

• Build new 

business: 

87% of 

visitors have 

purchasing 

responsibility 

E: grant.elrick@uk.messefrankfurt.com 

T: +44 (0)1843 663823 

and supply chain 

targeting visitors 

from the UK 

• Strategically place yourself 

around 5 feature areas & 

4 skills and conference 

content hubs across 

EV/Hybrid, Workshops, 

Collision Repair, Detailing, 

Aftermarket, Skills and 

Supply Chain 

Expected sell out event, book your stand now 

Rachel Marshall 

www.automechanika-birmingham.com 

• Be there at the big 

UK reunion where the 

keynote conference 

will bring key industry 

figures together to 

horizon gaze the future 

of the automotive 

industry 

E: rachel.marshall@uk.messefrankfurt.com 

T: +44 (0)1843 663825 

15193_MESSE_AUTO_A4_PORTRAIT_ADVERT_AFTERMARKET_v3 • ISO 39 • CMYK • vs 

Automechanika FP.indd 1 24/01/2023 15:51

NEWS 

Flashiest 

Bond car 

collection 

valuation revealed 

New research 

reveals Sean 

Connery’s Bond 

has the flashiest 

car collection, 

worth over £1.6M 

The new study carried out by 

Moneybarn, has analysed the current 

value of each 007’s car collection, to 

reveal which Bond star has the flashiest 

car collection in the present day. 

You can view the full research here: 

https://www.moneybarn.com/blog/latestmotor-news/007s-damage-index/ 

Sean Connery, the original Bond, 

takes the top spot for the flashiest car 

collection as 007. Connery’s collection 

is worth over £1.6 million in the present 

day! In his collection are two Aston Martin 

DB5s, a staple of the movie series and the 

Sunbeam Alpine, the first car Bond drives 

on the silver screen. 

The most recent Bond, Daniel Craig, 

takes second place for the flashiest car 

collection, totalling more than £1.1 million 

today! Aside from a fleet of luxury sports 

cars including four Aston Martins, this 

version of 007 also has more modest 

tastes, with two very affordable Fords in 

his collection. 

Pierce Brosnan’s 007 ranks in third 

place, with his car collection having a 

current value of over £950,000! Brosnan’s 

collection includes three BMWs, two 

of which met sticky ends, and an Aston 

Martin Vanquish, equipped with an 

adaptive camouflage that renders it 

invisible. 

Further findings: 

l The total of Mr. Bond’s car damages from every 

film cost over a whopping £1.9 million! 

l Sean Connery’s 007 also caused the most in 

damages, costing a whopping £675,000 from a 

single crash! 

l Goldfinger, Thunderball and Golden Eye had 

the best car collection of all of the Bond 

movies, with a joint value of £675,000. 

l George Lazenby was named the most cautious 

007. Starring in only one Bond film, Lazenby’s 

Bond destroys only two cars, costing around 

£117,000 to replace today. 

20 THE GARAGE 

20,21 Bond 007, Pichler.indd 1 24/01/2023 15:52

NEWS 

Pichler Tools looking 

to build on a strong 2022 

Specialist tools supplier Pichler Tools is aiming 

to build momentum after a strong business 

performance in 2022. 

Pichler says demand continues to be exceptionally strong for its 

time-saving tools for problem automotive jobs such as injector 

and glow plug removal. 

“We grew sales significantly in 2022,” said Steve Prince, 

Managing Director at Pichler Tools UK. “The challenge for us is 

still to reach more garages and show the benefits of the huge 

range of tools and equipment we have.” 

Pichler Tools reports that customer satisfaction and retention 

amongst garage owners remains very high. Indeed, it’s proven 

the case that key products ‘sell themselves’ once garage see 

them in action. 

“We often find garages will just be doing certain jobs in 

certain ways but when you can show the time saving and quality 

benefits with using our solutions they jump at the opportunity 

to solve some workshop headaches,” said Steve. 

Key developments last year for Pichler Tools included the 

hiring of new Area Sales Manager Mark Steel to cover East 

Midlands, alongside the implementation of route planning 

software which combines customer call plans with live traffic 

data to maximise efficiency. 

The return of live events – historically a key focus for Pichler 

- also boosted interest, with successful attendance at the 

UK Garage and Bodyshop event at the NEC in June, ahead of 

Garage Hive’s The Blend conference in September. 

“Up to now, we’ve mainly grown through garages seeing the 

products and then from word-of-mouth and recommendations,” 

said Steve. “Fortunately, our customers tend to really 

like the tools and the service so they keep coming back for 

more!” 

Pichler Tools has exciting plans in the pipeline for 2023; 

investment in head office premises will see storage capacity 

significantly expanded. A new training academy and 

development workshop for product demonstration are also 

being created too. 

Garages interested in finding out more about Pichler Tools 

should visit www.pichler-tools.com or call 01335 360759. 

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THE GARAGE 21 

20,21 Bond 007, Pichler.indd 2 24/01/2023 15:52

NEWS 

NTDA conducts 

national staffing and 

skills shortage survey 

As has been widely reported, and 

frequently commented on, in both the 

trade and national press, the automotive 

aftermarket is facing a skills crisis, with an 

analysis published by the IMI in March last year, 

showing that automotive vacancies are at their 

highest level for 20 years, exceeding 23,000 

and accounting for approximately 4% of the 

workforce. Motor trades had the sixth highest 

vacancy rate of all industry sectors at that point 

and very little has improved since then. 

The tyre retail and automotive aftercare 

sector is no exception and some NTDA members 

are reporting significant challenges in recruiting 

tyre and service technicians, tyre repair 

technicians, commercial and industrial tyre 

technicians, mechanics, MOT testers and other 

roles. The growing skills shortage is now the 

biggest threat to future viability of the trade. 

What is most frustrating about this situation, 

is that the tyre retail and automotive aftercare 

sector is buoyant. Many NTDA members are 

reporting extremely robust customer and 

growth potential, but with healthy profitability 

constantly vulnerable to the inability to recruit. 

Put in simple terms by some NTDA member 

feedback; “You just need to look at the number 

of vehicles on the road and the ageing car parc. 

The work is here, but we just don’t have enough 

technicians to do it”. 

This comment is often repeated and applies 

well beyond ‘roads’ with agricultural, OTR, 

industrial and other specialist tyre providers also 

reporting a shortage of technicians, in particular 

repair technicians. 

There can be no doubt, that more needs to 

be done to attract people into the trade and 

in order to better understand the true extent 

of the current problem for its members, the 

NTDA has commissioned independent agency 

Build Public Relations to carry out a national 

staffing and skills shortage survey across its 

membership. 

Commenting on the survey NTDA CEO Stefan 

Hay said: “We can’t just sit here and lament the 

current situation, we need to take proactive 

and positive action and with this survey we 

are looking to collect both quantitative and 

qualitative data through an online survey with 

our members which will be complemented by 

interviews with leading recruitment and HR 

specialists, training providers and senior people 

within other automotive trade associations and 

institutes. The results of this survey will help 

the NTDA to shape its policy position, lobby 

22 THE GARAGE 

22,23 News NTDA.indd 1 24/01/2023 15:53

NEWS 

Government, focus our efforts and provide better 

educated guidance to our members.” 

The NTDA can already demonstrate that 

there is no shortage of willingness among its 

members and the wider trade to professionally 

develop existing employees. The highly popular 

NTDA Tyre Technician Professional Development 

Scheme (TTPDS) which encompasses the 

REACT, Commercial Tyre Technician, Retail 

Tyre Technician and Responsible Tyre Repair 

Technician licences is a prime example. In 

aggregate, over 11,000 tyre technicians have 

been trained, assessed as competent and issued 

with a licence under the scheme to date and 

it is anticipated, that in excess of 2,500 new 

licences will be issued in 2023 alone, as many 

more companies become approved to deliver the 

licensing programmes. 

Stefan continued: “The success of the TTPDS 

is an example of what can be achieved when the 

trade works together. Leading manufacturers, 

training providers, tyre distributors / retailers 

and aftermarket suppliers have all engaged and 

are delivering training that is relevant and fit for 

purpose and not just designed to tick the funding 

boxes. What we now need, is for Government 

to work with us to support the expansion of 

the TTPDS to cover apprenticeships, but also 

to promote the excellent career opportunities 

that exist within the trade which due to rapid 

technological advancement in tyre and vehicle 

technologies, continues to offer an interesting, 

stable and progressive career path.” 

Although attempts to run a national Specialist 

Tyre Operative apprentice programme have been 

challenging, many NTDA members continue to run 

their own highly successful, and frequently oversubscribed, 

apprenticeship programmes which 

is evidenced in the quality of entrants the NTDA 

receives on an annual basis for its National Tyre 

Technician Apprentice of the Year Award. 

Stefan concluded: “Our trade is exciting, 

engaging, increasingly diverse and ever-changing 

and it offers great careers, but we are in danger 

of making it even more vulnerable if we do not 

work together to raise awareness of the range of 

opportunities on offer. Not engaging in apprentice 

training, not offering professional development to 

existing employees, not being respectful to, and 

genuinely valuing, our people will just facilitate 

a race to the bottom, where there can be no 

winners. So, I’m calling for all members across the 

UK to respond to the survey and come together 

under the NTDA to start thinking outside of 

traditional parameters and help us to ensure a 

brighter future.” 

COME AND MEET THE NTDA TEAM 

Hall 3, Stand M110 

6-8 June 2023 AT THE NEC BIRMINGHAM 

THE GARAGE 23 

22,23 News NTDA.indd 2 24/01/2023 15:53

NEWS 

Ben launches 

new text support 

service 

For some, the new year can indeed 

feel like a new opportunity, but 

for others the forced positivity 

that a new year brings can feel 

like additional pressure, a difficult 

standard to live up to. 

Ben, the automotive industry charity, 

regularly sees an increase in demand 

for support in the winter months 

and has launched a new text service to 

ensure people who are struggling or in 

crisis can access free and confidential help 

any time they need it, day or night. 

The text service offers support 

outside of Ben’s helpline hours (Mon-Fri 

8am-8pm), in partnership with Shout. 

If you need support outside of Ben’s 

helpline hours, you can simply text the 

word BEN to 85258. You will then receive 

four automated messages which will 

connect you to the next available trained 

professional who will support you. You will 

then be able to chat over text about what 

is troubling you - be it feeling anxious, 

having relationship issues, experiencing 

problems with addiction or gambling, 

feeling lonely, low in mood or depression, 

dealing with bullying, or experiencing 

thoughts of self-harm or suicide. Whatever 

is on your mind, the Ben team is on hand 

24/7 to listen and help you to reach a 

calmer and safer place and figure out a 

plan for how to move forward. 

Rachel Clift, Health & Wellbeing Director 

at Ben, said: “We are delighted to be 

launching our text service as we know this 

will be a hugely valuable new resource for 

people who need our help. The fact that 

people can now contact us and receive 

support at any time, day or night, means 

that we can offer potentially life-saving 

support to our automotive family who may 

be struggling or in crisis. 

“Sometimes people prefer to text 

rather than speak on the phone, it can be 

easier to share how we truly feel, to chat 

discretely if there are others in earshot, 

or to talk about things that are causing 

us shame or embarrassment over text 

rather than having to say them out loud. 

Our existing webchat during the day and 

now a dedicated out of hours text support 

service gives our community another 

way of accessing vital help and may make 

a crucial difference to someone who is 

thinking of harming themselves or taking 

more drastic action in a time of crisis. We 

want people to know that we are here, any 

time, for a judgment-free, confidential 

chat.” 

Between 8pm – 8am you can text BEN 

to 85258 free and anonymously from all 

major UK networks – to find out more 

about Ben’s text support service, visit 

www.ben.org.uk/get-help/ben-s-textsupport-service 

Ben is here for those who work, or 

have worked, in the automotive industry 

and their family dependents. If you would 

benefit from some support or if someone 

you know might need us, please don’t 

hesitate to get in touch via our free and 

confidential helpline: 08081 311 333, use 

our webchat at www.ben.org.uk or text 

BEN to 58258. 

When any member of our automotive 

family is struggling or in crisis, we all rally 

to support them. 

24 THE GARAGE 

24 News BEN.indd 1 24/01/2023 16:39

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Autologic FP.indd 1 24/01/2023 15:55

TRAINING 

Gain, train 

and retain 

The Autotech Group year in numbers 

by Simon King 

Managing Director, Autotech Group 

Supporting the automotive aftermarket and creating 

solutions to bridge the talent gap has continued to be 

the overriding objective of Autotech Group in 2022. 

Suffice to say – it’s been a busy year. 

A 

key highlight of Q1 was our Talent Recharge: ‘How to gain, 

train and retain talent’ event in March. Over 200 senior 

leaders from OEMs, dealer groups, independents and the 

tyre, paint and body sectors united alongside automotive industry 

trade bodies and representatives from the education sector to 

kickstart the skills conversation. 

Unequivocally, the event was a resounding success and, over the 

course of the year, each of our divisions, created in response to 

the needs of the industry, witnessed a significant rise in demand as 

businesses put the gain, train and retain mantra into practice. 

Putting training into high gear 

Not too long ago, electric vehicle training was vastly regarded as 

a requirement for the garage of the future, but, as the number 

of EVs on UK roads increased, the aftermarket woke up to the 

opportunities having EV-skilled staff could yield. This year alone, 

our Autotech Training division has delivered IMI electric vehicle 

training to over 1,000 delegates and, following the addition of IMI 

EV Heavy Vehicle courses to our portfolio midway through the year, 

over 100 delegates have achieved this accreditation. 

EV training hasn’t just been limited to the aftermarket though, 

and the Autotech Training division has major contracts in place with 

EV production facilities, vehicle refurb companies, local authorities 

and emergency services. The message that employers will be liable 

if their employees are not trained to work around electric vehicles 

which are, to all intents and purposes, giant batteries, is finally 

filtering through. 

Our EV training reputation, along with our purpose-built EV 

Training Suite, has reached a global audience this year too – with 

delegates travelling from the Caribbean, the Falkland Islands, 

Australia, Europe, the Middle East and Africa for training. But it isn’t 

all about electric vehicles. Upskilling across all areas has increased 

and we have seen an uplift across our entire course offering. Over 

200 MOT managers have now been trained, while Automotive 

Air Con Refrigerant and Handling courses remain popular with 

hundreds of technicians trained and over 50 IRTEC, REACT and 

ADAS courses delivered. 

While this success is largely underpinned by reputation, what 

has clearly set the Autotech Training team apart is flexibility. Over 

70% of training has been carried out on the premises of a garage or 

business with our experienced trainers collectively travelling over 

150,000 miles this year. 

With Colin Gleghorn at the helm as Managing Director, and a 

team which has grown over twofold in 12 months, Autotech Training 

will continue to go from strength-to-strength next year with many 

new initiatives in the pipeline. 

Plugging the gap 

The foundation of our business – our Autotech Recruit division – 

has continued to plug resource gaps throughout the industry this 

year with over 350,000 hours filled by our network of temporary 

vehicle technicians, and 150,000 MOTs carried out by our MOT 

testers. 

From this network, contractors who are trained under our 

Manufacturer Led Programme (MLP), helped to accrue over £11 

million in additional revenue for manufacturers including Volvo, 

Toyota, Ford, VW, and BMW. 

While testament to the reputation of our contractors, demand 

for their services is also a reflection of the skills gap within the 

industry and the reliance on temporary technicians to provide 

26 THE GARAGE 

26,27 Training Autotech.indd 1 24/01/2023 15:56

TRAINING 

additional resources. When we started this business in 2010, 

temporary cover was largely used to cover holidays and sickness, 

but over the years this has increasingly turned into longer-term 

contracts as the industry struggles to recruit skilled workers. As a 

sector, we need to continue to up the ante and make the pool of 

talent available deeper, through better pay, and fulfilling training 

promises, while widening the net and tapping into talent who have 

previously been pulled from the aftermarket into other industries. 

Creating a new recruitment stream 

Opening up new avenues to harness fresh talent underlined the 

creation of our Autotech Academy division in 2021. Overcoming 

the bottleneck of recruiting newly qualified vehicle technicians, 

Autotech Academy’s unique, paid internship initiative has paved the 

way for a new generation of vehicle technicians and the division has 

gone from strength to strength in 2022. 

Over the course of this year, we have forged relationships with 70 

FE colleges, partnered with 33 dealer groups, and placed over 140 

interns. Since the launch of Autotech Academy over 50 interns have 

transitioned into full-time employment. 

Colleges play a vital role in educating our future workforce and 

our Academy team works hard to cultivate relationships with 

them while building ties with automotive employers to effectively 

‘close the loop.’ As part of this effort, this year alone, the team 

has undertaken over 68 college visits across England, Scotland, 

and Wales – and delivered talks and events to automotive college 

leavers! 

New initiatives for the New Year 

The ongoing skills shortage will certainly follow the industry as it 

moves into 2023 and as a company, we will continue to bang the 

drum, building upon our continual support for the industry, through 

the introduction of new, innovative services. As we enter the New 

Year, our internal workforce will have increased by 35% creating an 

even stronger foundation of support. 

In parallel with the evolution of vehicles, the pace of change 

within the aftermarket will continue unabated and, early next 

year, we are planning to announce the launch of a new division of 

Autotech Group to aid the industry as it continues its journey. 

Colin Gleghorn, 

Managing Director, Autotech Training 

THE GARAGE 27 

26,27 Training Autotech.indd 2 24/01/2023 15:56

TRAINING 

DELPHI TECHNOLOGIES 

LAUNCH 

Delphi Technologies, a brand of BorgWarner Inc, has launched its 

new Masters of Motion hub aimed at independent garage technicians. 

Delphi intends the launch to be the start of a sustained 

campaign to support technicians and workshops even 

more closely. 

The Masters of Motion hub hosts a wealth of informative 

content from ‘How To’ videos to infographics, articles, tips, 

training resources and advice. 

Masters of Motion was created following extensive 

pan-European research from Delphi covering 4,000 workshops. 

The content is intended to help Delphi develop a stronger 

connection with the independent garage and workshop 

technicians that form ‘the backbone of the aftermarket’. 

Masters of Motion has sections called ‘Advance your workshop’ 

and ‘Need to know’; these include articles on new technology, 

quality advice and expert insight. 

Delphi anticipates the ‘How to’ section will prove particularly 

popular. It contains a library of nearly thirty videos already 

covering issues around ADAS calibration, diesel injection, engine 

management and more. 

The latest ‘How to Replace’ videos offer clear no-nonsense 

step-by-step guidance on completing everything from core 

mechanical work like changing brake pads and discs or 

wishbones, through to replacing sensors and ignition coils. 

Masters of Motion showcases the full portfolio of Delphi 

products and services available to independent garages. The site 

clearly signposts where to access more detail on UK training and 

diagnostics offerings too. 

Delphi emphasises Masters of Motion is being developed to 

support independent garages for the long haul. There’s clearly an 

eye on the upcoming changes to new vehicle technology. 

Delphi say they are committed to helping garages meet the 

demands future vehicles will present with advanced connectivity 

and electrification. 

Masters of Motion resources are also available to support 

Delphi’s distributor partners. 

To find out more please visit 

https://mom.delphiautoparts.com/en. 

28 THE GARAGE 

28,29 Training Delphi, Schaeffler.indd 1 24/01/2023 15:57

TRAINING 

Schaeffler REPXPERT popular online 

‘Tea-break Training’ returns in March 

Yet again emphasising the depth and diversity of the sectorleading 

training it offers the independent aftermarket, 

the Schaeffler REPXPERT team will be back in front of the 

cameras to deliver its latest Zoom-based ‘Tea-break Training’ 

over two sessions on Wednesday 1st March 2023 at 12:30 and 

18:30. 

The familiar faces of Simon Cooper and Alistair Mason will 

be joined by other members of the REPXPERT team to bring 

their combined knowledge and expertise to information 

hungry technicians, this time focusing on the subject of ‘Future 

Technology’ and the opportunities it presents to forward looking 

independent workshops. 

“The mission of Schaeffler’s REPXPERT programme is to 

empower independent aftermarket professionals,” said 

Schaeffler Technical Manager, Alistair Mason, “which includes 

informing them about future products, systems and technologies 

that are poised to enter independent workshops in the next few 

years. 

“Technologies such as hybridisation and electrification are 

really in the spotlight at the moment, so it’s important for us 

to demonstrate the central role that Schaeffler is playing in 

these developments. As the work we are doing with vehicle 

manufacturers at original equipment level filters down to the 

aftermarket, it will impact the guys servicing and repairing 

vehicles fitted with what we are currently calling ‘future 

technology’, but for us it has been years in the making.” 

Another topic covered in the sessions will be Schaeffler’s 

OneCode label system, which features a unique QR code on 

the packaging of all future Schaeffler products that enables 

technicians to get direct access to important technical 

information from their smartphone. 

“One simple scan of the OneCode provides instant digital 

access to all the usual REPXPERT product and technical 

information, including detailed installation instructions and 

specifications, whilst instantly collecting REPXPERT bonus points 

for members to redeem against workshop clothing, tools and 

consumables in the bonus shop,’ Mason continued. 

“The scan also checks the authenticity of the product, 

providing an additional security measure for both parts suppliers 

and workshops, another important tool for us to highlight during 

the training session.” 

To register for the upcoming ‘Tea-break Training’ session on 

Future Technology, simply visit the REPXPERT website or click 

https://oeparts.typeform.com/to/LWtWkaTq 

Information on Schaeffler products, fitting instructions, labour 

times and much more can be found on the REPXPERT workshop 

portal – www.repxpert.co.uk – the REPXPERT app, or by calling 

the Schaeffler REPXPERT hotline on 0872 737 0037. 

THE GARAGE 29 

28,29 Training Delphi, Schaeffler.indd 2 24/01/2023 15:57

TRAINING 

School of Thought 

leading the way 

One of the biggest challenges the automotive industry has is a shortage of skilled 

people, but there is also a generation gap with young people not considering the 

industry as a good career choice. 

by Dave Reece 

Co-founder of School of Thought 

Things we used to do in the past have fallen by the wayside. 

The lack of focus on work experience and apprenticeships 

for decades, the reliance on a migrant workforce coming in 

from the EU affected by Brexit and the difficulties and expense for 

companies looking to bring them back. 

The final factor was the global pandemic which changed the 

employment landscape, bringing different ways of working, more 

flexibility and more people choosing to work less hours to improve 

their work life balance, with some choosing early retirement. In 

addition to the average age of technicians heading towards 50 at 

an alarming pace, we have lost a lot of experience and knowledge. 

On top of all the increases in costs which businesses are now 

incurring, it can appear to be a gloomy outlook. 

In 2019 we started to investigate why young people where not 

coming into the industry. We listened to a range of people within 

different parts of Automotive, all ages, experience and roles, 

who cited reasons such as there are more exciting opportunities 

out there, young people aren’t interested in cars anymore and 

students leaving college aren’t ready for the world of work. 

We listened to young people, parents, carers, guardians, 

teachers and careers advisors and it was clear they had no 

understanding of the opportunities and career paths we have to 

offer. It was also clear at the time that schools and students were 

not fully aware of apprenticeships who were in some opinions only 

for the ‘less academic’. We researched colleges who had students 

on automotive courses and also the content that was being 

delivered, some of them massively outdated, and it highlighted 

that organisations who promote careers in schools and colleges 

had no connectivity with our industry. Automotive was ‘invisible’ to 

millions of students looking for a career in the industry. 

We knew that we had to break down barriers in all areas, to not 

only raise awareness about all the opportunities and progression 

within our Industry, but to improve perception about the culture 

and environment to everyone. The saddest part was when people 

working in Automotive said they wouldn’t encourage their own 

family to join. What has gone so wrong? We didn’t want to focus 

30 THE GARAGE 

30,31 Training School of T.indd 1 24/01/2023 15:58

TRAINING 

on the negatives, we wanted to look at what has gone right. 

Major technological advancements, shifts in improved culture, 

more supportive and safe environments, better leaders, better 

infrastructure and whilst there will always be challenges what a 

great time for young people to join an Industry which is dynamic, 

fast paced and exciting. 

In 2020 Ready4Work Community Interest Company a not-forprofit 

organisation launched School of Thought to engage with 

education, dispel the myths surrounding the industry and promote 

the career opportunities in schools, colleges, universities and 

community groups. 

Roll forward to where we are today and the results are moving 

in the right direction with over 100,000 students connected with 

the industry, millions can now find us, we are visible! Achieved 

through investment with organisations working on careers events 

in the education sector, hundreds of volunteer ambassadors, 

relationships with colleges and ultimately helping to place young 

people through work experience, apprenticeships and internships. 

Businesses need to understand the needs, requirements and 

expectations of young people coming into the workplace. The 

salaries, onboarding, support and mentoring needs to be attractive 

and effective to keep new recruits engaged and reduce the 

numbers leaving during trial periods and apprenticeships. Young 

people need hope and security that they have a future. 

With technology moving at such a pace and predictions that 

the shortage of technicians with the required skills will be in the 

thousands by 2030 the industry needs to focus on this challenge 

to make sure we have the talent for the future. Not just students 

but also people looking for career changes from other industries 

who may have transferrable skills and experience. An untapped 

resource as we chase for the elusive “ready-made” technician who 

can hit the ground running. 

The revolving door of technicians is not a sustainable model. 

Businesses need to improve retention to keep people they have 

invested in. Apprenticeships are an exciting option for both the 

apprentice and employer if managed properly. You can employ 

apprentices at different levels, from school leavers and university 

graduates, to people who want to further their careers or change 

career direction completely. You can recruit someone new or 

upskill an existing employee. 

The 16-18 year old apprenticeship range is only a small part, 

apprenticeships have now have no barriers to age. There are 

apprenticeships in mentoring, coaching and supervision, all 

the things you need to help develop young people. As our age 

increases so does our desire to seek out more meaningful 

work, what a fantastic way to reward all those with experience, 

knowledge and skills to pass onto the next generation. 

As an employer, if you do not have access to an apprentice levy, 

you can get 95% funding from the government to help pay for 

apprenticeship training. In some areas they also have funds for 

supporting local businesses for upskilling employees. 

You can spend as much with recruitment companies trying 

to find the next employee as you would spend investing in 

apprentices and other talent programmes. 

Hiring an apprentice is a productive and effective way to grow 

talent and develop a motivated, skilled and qualified workforce. 

l 86% of employers said apprenticeships helped them develop 

skills relevant to their organisation 

l 78% of employers said apprenticeships helped them improve 

productivity 

l 74% of employers said apprenticeships helped them improve 

the quality of their product or service 

Apprentices who are trained properly will, after a few months 

contribute to the profitability of the company and even more 

as they progress so it’s important to have a retention scheme in 

place to keep them in your business. Savings clubs, driving lessons, 

achievement awards will help to keep great people in a great 

business. None of this is new it’s just we have forgotten some of 

the good things the industry used to do. 

Doing nothing is not an option and Ready4work CIC’s School of 

Thought Programme is available to every business large and small 

and it all starts with a chat. As an organisation we have made great 

strides but we are only on the start of the journey and you are 

welcome to join us. 

THE GARAGE 31 

30,31 Training School of T.indd 2 24/01/2023 15:58

TRAINING 

Nissens 

Automotive 

training 

to equip 

aftermarket 

‘Experts’ 

Michael Ingvardsen, 

Global Technical Training Manager 

Nissens Automotive (Nissens), the respected supplier of premium 

quality aftermarket components, has long acknowledged that 

alongside reliable replacement parts, the independent sector also 

needs to be able to access first class training to really deliver the 

best levels of service to its customers. 

“Our objective is to provide professionals with all the tools they 

need to undertake their work successfully, efficiently and as simply 

as possible within Nissens Automotive’s thermal management and 

efficiency & emissions system specialisms,” says Marketing Manager, 

Jan Zieleskiewicz. “That means high quality training is equally as 

important as the replacement parts they fit and by providing both 

of these elements, we’re able to deliver a complete aftermarket 

solution. 

“Our training is designed to be completely accessible, but also 

address different needs in terms of the level of experience and 

competence, but always with the aim of furthering the knowledge 

and skills of each of the individuals that take part. That’s why we 

introduced the ’Experts’ product support portal, alongside our 

established Nissens Training Concept (NTC) educational platform.” 

Expert insights and product support all in one place 

The Nissens ‘Experts’ platform is an easy-to-use website and 

library of more than 100 assets, that include technical articles, tips, 

bulletins and tools, which are all dedicated to technicians and, as 

an added benefit, visitors can also download or print the material 

for future reference. Whether linked to a specific part, or a general 

system insight, any new Nissens technical content goes straight to 

the library, whenever a new product is introduced. 

Drop-down menus containing relevant content, such as video 

tutorials and best practice guides, are presented in an accessible 

way that is easy to digest, making the product information a 

definitively helpful resource for professional technicians. 

Access to the service is free. To start browsing the technical 

information library, technicians can scan a QR code from a Nissens’ 

product box or visit www.nissens.com/experts 

Multiple training options 

NTC – Purpose and Objectives 

The NTC consists of high-quality knowledge-sharing tools designed 

for aftermarket technicians, workshops and wholesalers. 

“The Nissens aftermarket solution has always been based on 

a competitive product portfolio, backed up with access to solid 

technical knowledge, to provide our business partners with unique, 

value-adding services,” explains Global Technical Training Manager, 

Michael Ingvardsen. “The NTC therefore aims to inspire and develop 

aftermarket professionals and their businesses. The educational 

material enables them to be competitive and proficient in the 

service and repair of automotive thermal management and engine 

efficiency & emission systems.” 

What is in the NTC 

The educational platform offers knowledge in the following areas: 

1. A holistic understanding of the system and components, including 

various design types and model-specific applications 

2. Service best practices, including service procedures, 

troubleshooting and the correct component installation process 

3. Consumables and service agents 

4. Trends and changes for future applications 

NTC Training formats 

The NTC consists of personal, onsite and online sessions, and 

whenever possible, live audience training conducted by one of 

the company’s professional NTC trainers who speak 15 languages. 

Workshops and technicians can also learn through seven highly 

informative and captivating self-learning modules, which are 

available online from any place and at any time and in various 

languages. Each session, whether taken live onsite, via online or selflearning 

modules, allows users to download personal certification 

upon passing a short test. 

To enrol on one of the self-learning courses or to request a live 

session, please visit: www.nissens.com/ntc 

Technicians can also benefit from technical marketing material 

and features like videos, bulletins and guides, in both print and 

digital formats and available at: www.nissens.com/experts 

Future Outlook 

“Since the Nissens product range for new energy vehicles continues 

to expand - we recently launched high-voltage AC compressors 

for example - the company also increases the scope of its training 

programme to match the market need to understand the latest 

car system and components, and their basic service procedures,” 

added Zieleskiewicz, “and in the upcoming months, we will update 

the NTC library with the relevant new energy vehicle contents. 

“As a result, several new learning modules are planned for 

development, and among others, they will include model-specific 

thermal management systems and component design for the 

market’s most popular vehicle applications. Furthermore, the 

update will also include high-voltage system service safety and 

new refrigerant topics. Besides enlarging the library of electronic 

learning media, the new contents will, in parallel, enrich the 

live onsite and digital training that Nissens offers to its business 

partners.” 

32 THE GARAGE 

32 Training Nissens.indd 1 24/01/2023 15:59

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THE GARAGE 33 

33 Product and Services.indd 1 24/01/2023 16:00

PEOPLE 

People stories and movements from around your industry 

Apollo Tyres appoints new 

UK Country Sales Manager 

Apollo Tyres has appointed Shobhit Arora as its new 

Country Sales Manager for the UK. 

Shobhit Arora has over 14 years of 

experience at Apollo Tyres, beginning his 

career as a Graduate Engineer Trainee for 

the company in India in 2008. Since then, 

he has worked across many areas of the 

business in India and Europe, most recently 

as Distribution and Business Development 

Manager at Apollo Tyres’ European 

headquarters in the Netherlands. 

In addition to overseeing Apollo Tyres’ 

Distribution Network, Shobhit helped reintroduce 

the Apollo Tyres brand in Europe 

following its acquisition of Vredestein in 

2009. In his new position, Arora will be 

responsible for boosting brand awareness 

First Stop’s 

statement 

of intent with 

retail consultant 

appointments 

The First Stop network has 

made a significant statement 

of intent by recruiting 

two new retail business 

consultants to accelerate its 

expansion plans. 

With 155 stores now operating under the 

First Stop banner, a pledge to reach the 220 

mark by 2024 remains on course. 

The appointments of Ryan Cotty and 

Charlie Harraway are integral in supporting 

existing customers – and attracting new 

partners – in the east and south east of 

England respectively. They also coincide 

with the promotion of Brenden Marais from 

regional business consultant to National 

Franchise Manager UK & Ireland. 

Ryan, a logistics manager with a history of 

working in the consumer goods industry, is 

looking forward to transferring his skills to 

the automotive aftermarket, while Charlie 

will lean on valuable experience as a sales 

executive at Volkswagen and a corporate 

and sales in the UK. He will report directly 

to Paul Eidhof, Cluster Director North-West, 

Apollo Tyres. 

Arora commented: “With more than 14 

years of experience of working at Apollo 

tyres, I have gained a wealth of knowledge 

about Apollo’s values, culture, products and 

the people within the company. Working 

in the European tyre market over the past 

decade, I have had the opportunity to take 

on various roles, further honing my skills and 

building a strong customer network across 

the European market, including the UK. I am 

excited about embarking on this fantastic 

journey with my new role and look forward 

Ryan Cotty 

business manager role at Arval. 

Ryan, aged 38, said he couldn’t wait 

to get started at First Stop, with various 

new prospects already being earmarked, 

he said: “There’s a number of skills that I 

feel I can bring to First Stop, including an 

understanding of how sales and customer 

service teams integrate and working 

collaboratively, in a joined up manner. I’m 

joining a talented team who have made me 

feel very welcome. There are big plans for 

the future and it is exciting to be a part of 

this.” 

Charlie Harraway 

to working with the enthusiastic team in 

the UK, which is an important and growing 

market for the Apollo and Vredestein 

product brands.” 

Eidhof adds: “Shobhit is a fantastic 

addition to the UK head office and will 

play a pivotal role in supporting our goals 

for the North-West cluster. He brings a 

wealth of experience that will be invaluable 

as we push to meet our strategic growth 

objectives in the UK and across Europe.” 

Brenden Marais 

Charlie, aged 35, has already chalked 

up valuable years of experience in the 

automotive aftermarket and already 

had positive perceptions of the First 

Stop network, he said: “Being so closely 

associated with Bridgestone is a big 

selling point, so the attraction was always 

there. It was refreshing to hear of a more 

consultative approach at First Stop, based 

around building strong relationships. This 

is something I really pride myself on. My 

background in automotive retail is one that 

I believe will help and I can’t wait to get to 

work. There’s a lot to learn, but I’m joining a 

brilliant team and the future is very exciting.” 

First Stop’s UK and Ireland Retail Manager 

Mark Widdows said: “We’re thrilled to bring 

Ryan and Charlie on board. They both bring 

new skills to the team we have in place, 

which is going to be strengthened as a 

result. Both Ryan and Charlie has built up 

some really valuable experience that we’ll be 

benefiting from and they’ll be playing integral 

roles in growing the network and attracting 

partners that will push us towards our goals.” 

34 THE GARAGE 

34 people.indd 1 24/01/2023 16:02

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16:04

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