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Issue Seven - Conversations on Technology, Business and Society

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allowed to develop through the dem<strong>and</strong>s of<br />

the market forces? Or is it a key service that<br />

– like the postal service – every citizen has<br />

a legal right to access? In a recent opini<strong>on</strong><br />

poll commissi<strong>on</strong>ed by the BBC, 79% of the<br />

resp<strong>on</strong>dents across 26countries c<strong>on</strong>sidered it<br />

to be a fundamental right.<br />

“Some worry that an<br />

increasingly commercial<br />

internet, <strong>and</strong> increasingly<br />

c<strong>on</strong>gested networks, will<br />

afford no space the next time<br />

dem<strong>on</strong>strators for democracy<br />

in countries such as Iran try<br />

to use digital technology to<br />

communicate their efforts <strong>and</strong><br />

sacrifices to the world,” says<br />

Neelie Kroes, vice president<br />

of European Commissi<strong>on</strong> for<br />

Digital Agenda.<br />

Some see the increasing<br />

use of traffic management as<br />

a threat to the spirit of internet<br />

<strong>and</strong> the innovati<strong>on</strong> it brought<br />

with it.<br />

“The c<strong>on</strong>sequences of a world<br />

without net neutrality would be devastating,”<br />

said a spokespers<strong>on</strong> for pressure group Save<br />

The Internet (www.savetheinternet.com).<br />

“Innovati<strong>on</strong> would be stifled, competiti<strong>on</strong><br />

limited <strong>and</strong> access to informati<strong>on</strong> restricted.<br />

C<strong>on</strong>sumer choice <strong>and</strong> the free market<br />

would be sacrificed to the interests of a few<br />

corporati<strong>on</strong>s.<br />

“Without additi<strong>on</strong>al regulati<strong>on</strong>, service<br />

providers are likely to c<strong>on</strong>tinue doing what<br />

they are doing. They will c<strong>on</strong>tinue to offer<br />

THE DOUBLE ISSUE | www.pctechmagazine.com<br />

a variety of broadb<strong>and</strong> service plans at a<br />

variety of price points to suit every type of<br />

c<strong>on</strong>sumer.”<br />

Market forces aren’t <strong>on</strong>ly about pleasing<br />

customers, though. There are other ways<br />

in which ISPs can use traffic management<br />

Campaigners say, using the S<strong>and</strong>vine system to obstruct<br />

BitTorrent file sharing is playing dirty with users internet<br />

c<strong>on</strong>necti<strong>on</strong>s<br />

to their commercial advantage <strong>and</strong> to the<br />

detriment of rivals – <strong>and</strong> customers.<br />

PROTECTING FREEDOM OF ACCESS<br />

The questi<strong>on</strong>, then, is whether<br />

governments should legislate to ensure<br />

that the internet presents a level playing<br />

field for both businesses <strong>and</strong> customers, <strong>and</strong><br />

is equipped to cope with innovati<strong>on</strong>. The<br />

stakes couldn’t be higher.<br />

“Broadb<strong>and</strong> is a tipping point,” said the<br />

former Prime Minister, Gord<strong>on</strong> Brown last<br />

year.<br />

“High-speed internet access will so<strong>on</strong> be<br />

essential for every<strong>on</strong>e. Only a digital Britain<br />

can unlock the imaginati<strong>on</strong> <strong>and</strong> creativity<br />

that will secure for us <strong>and</strong> our children the<br />

high-skilled jobs of the future global<br />

ec<strong>on</strong>omy.”<br />

Underst<strong>and</strong>ing your power to<br />

choose begins with underst<strong>and</strong>ing<br />

what traffic management measures<br />

your ISP already implements, <strong>and</strong><br />

whether this provides you with the<br />

level of service you want.<br />

The internet has become a global<br />

resource, <strong>and</strong> so far it worked<br />

under an informal assumpti<strong>on</strong> of<br />

net neutrality. In the future, internet<br />

access will be a balancing act<br />

between the dem<strong>and</strong>s for b<strong>and</strong>width<br />

<strong>and</strong> profit motives of the companies<br />

able to grant or deny access. As<br />

c<strong>on</strong>sumers, our most effective means<br />

of telling ISPs what we want me is how<br />

we spend our m<strong>on</strong>ey.<br />

SEPTEMEBER - OCTOBER 2010 | PC TECH<br />

COVER STORY 33

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