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Reduce ‘Key to Key’ Time by Choosing Adhesives to<br />

REPAIR, REPLACE, REBUILD<br />

ADVERTISEMENTFEATURE<br />

Body shops face significant obstacles to maximising efficiency, shrinking<br />

key-to-key times, and keeping costs down in an economic climate that continues<br />

squeezing margins. Julian Pateman, Key Account Manager for TEROSON®, discusses<br />

how adhesives can help transform the vehicle maintenance and repair industry.<br />

In today’s rapidly evolving vehicle<br />

maintenance and repair landscape,<br />

finding a versatile solution to reduce<br />

labour times and free up the workforce<br />

is more critical than ever. A simple<br />

adhesive can lower key-to-key times<br />

while maintaining original equipment<br />

manufacturer (OEM) quality, to ensure body<br />

shops keep their outstanding reputations.<br />

Repair<br />

For example, the traditional method of<br />

dealing with bumper damage has been to<br />

replace the bumper. However, if the body<br />

shop can repair the damaged part with<br />

an adhesive rather than replacing it, it<br />

could save considerable time for both the<br />

customer and the shop.<br />

Did you know – due to global supply<br />

chain issues – it could take anything up to<br />

six months for a new bumper to arrive at a<br />

body shop?<br />

Those difficult wait times when acquiring<br />

parts can significantly impact body shops<br />

and customers. While vehicles are in the<br />

shop, customers can spend considerable<br />

time driving courtesy cars as part of their<br />

insurance policy. However, the insurers<br />

pass the supply costs onto the body shop,<br />

squeezing the body shops’ margins.<br />

Getting the customer back in their car<br />

promptly using a robust and fast-curing<br />

adhesive to mend a minor bump benefits<br />

the body shop and their margins. It also<br />

ensures customers can quickly be back<br />

on the roads in the familiarity of their own<br />

vehicle.<br />

Henkel are already ahead of the game<br />

in reference to sealants and surface<br />

protection when it comes to health and<br />

sustainability. For example, our latest<br />

addition of Plastic Repair materials are<br />

ME (micro emission) also many of the<br />

TEROSON products address this, like the<br />

water-based stone chip and underbody<br />

protect and adhesives and sealants which<br />

have no health & safety label warnings.<br />

Thus, body shops can confidently protect<br />

their workforce and help to hit their own<br />

sustainability and VOC targets.<br />

Replace<br />

Of course, depending on the damage,<br />

there may be more appropriate answers<br />

than repairing the part. A body shop<br />

may need to replace some of a vehicle’s<br />

frame in the event of excessive damage<br />

to a vehicle. However, the body shop<br />

cannot take the decision lightly and must<br />

consider various safety measures when<br />

undertaking structural changes. Central to<br />

those standards is the frame being impact<br />

resistant after the replacement.<br />

By using a suitable adhesive with a high<br />

crash-safety solution, body shops can<br />

ensure that a vehicle’s structure is held<br />

together to safeguard any passengers in<br />

the event of a collision. Not only that, but<br />

the adhesive must maintain its robustness<br />

when adhering to a wide range of materials.<br />

Henkel structural adhesives 5055 and 5065<br />

will bond to aluminium, steel and sheet<br />

moulding compounds without primer.<br />

At Henkel, we extensively test<br />

TEROSON adhesives, including at extreme<br />

temperatures ranging from -40°C to +80°C,<br />

to ensure no vehicle is compromised when<br />

replacement parts are installed with our<br />

adhesives.<br />

Bonding is highly effective when it comes<br />

to joining different materials including boron<br />

steel maintaining safety standards and<br />

increasing vehicle stability. Bonded joints<br />

are protected against the kind of corrosion<br />

caused by environmental factors. Corrosion<br />

may weaken the car body structure and<br />

adversely affect driver safety.<br />

Rebuild<br />

When it comes to rebuilding, getting vehicle<br />

standards as close to an OEM finish is the<br />

key. Using adhesives, humans can now<br />

replicate seams to the same standard as a<br />

robot, for example car manufacturers are<br />

now using liquid applied sound dampening<br />

adhesives rather than bitumen pads. Which<br />

can be replicated in the aftermarket using<br />

9320 SF in conjunction with a wide stream<br />

nozzle and a flat stream nozzle.<br />

However, the finish does not mean<br />

compromising on time. Based on an average<br />

time of 120 minutes per repair, Henkel<br />

estimates that using an adhesive can save<br />

25% on the rebuild time.<br />

SUMMARY<br />

Repair, Replace, Rebuild<br />

By understanding the specific pain points<br />

faced in the vehicle maintenance and repair<br />

industry, Henkel has leveraged its expertise<br />

to provide a wealth of versatile, quality<br />

solutions through our TEROSON brand.<br />

Product simplicity in both set-up and<br />

usage vastly reduces key-to-key times. In<br />

most applications, is simply a matter of<br />

choosing the right adhesive, nozzle and<br />

applicating gun. From beginning to end,<br />

the process makes for a better, more<br />

efficient service with improved margin and<br />

quality finishing to an original equipment<br />

manufacturer standard.<br />

Yet selecting the correct product can<br />

be a challenge. At Henkel, we actively<br />

collaborate with our customers, suppliers<br />

and partners to find the best solution for<br />

each customer. By sharing knowledge, we<br />

hope to empower all clients in navigating<br />

the challenge of making the right choice<br />

with adhesives first time, every time.<br />

THE GARAGE 15<br />

15,News Teroson.indd 1 27/07/2023 12:26

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