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<strong>Inspector's</strong> <strong>Field</strong> <strong>Manual</strong><br />
_ Worker compensation claims by INS employees who are exposed to or contract, an illness, or who are<br />
injured; and<br />
_ Fatality reporting.<br />
Any INS employee (other than one stationed in Headquarters) wishing to report unsafe conditions, to inquire<br />
about any safety and occupational health issue, or to obtain updated information on the provisions of the<br />
Administrative <strong>Manual</strong> should contact the jurisdictional collateral duty and/or Administrative Center SOH<br />
Officer. Headquarters employees should contact the Servicewide/Headquarters Safety and Occupational Health<br />
Programs Manager.<br />
In December 1995, the Commissioner approved an enhanced SOH program, to be known as the Environmental,<br />
Occupational Safety and Health Program, which is to be implemented before the end of FY-96. The enhanced<br />
program will elevate the program organizationally, increase staffing in the Headquarters and Administrative<br />
Center SOH Programs, provide full-time SOH Officers at select District/Sectors (based on size and risk), and<br />
augment the SOH budget.<br />
(b) Employee Assistance Program.<br />
(1) General. The INS Employee Assistance Program (EAP) is designed to provide training and confidential<br />
short-term counseling, information, and referral and assistance in the areas listed below. For more information<br />
refer to AM 04.103 or call: Ted Schwartz, LCSW/ACSW, INS EAP Administrator at (202) 514-5763 or FAX<br />
(202) 514-5928 or pager (800) 796-7363 PIN # 101-4729.<br />
Assistance areas:<br />
-Emotional/Stress<br />
-Family/children/education<br />
-Relationships/Marital<br />
-Drug/Alcohol<br />
-Trauma (shootings, etc.)<br />
-Financial/Legal Referrals<br />
-Day Care/Elder Care<br />
-Special Education<br />
-Work Performance Problems<br />
-Interpersonal/work site issues<br />
(2) Purpose. The purpose of the EAP is:<br />
_ to provide services for treating the mental health, alcohol, and other drug related problems of the<br />
workforce. Participation is always voluntary;<br />
_ to assist employees with work performance problems and to provide support and guidance throughout<br />
the problem-solving period in a positive non adversarial manner; and<br />
_ to serve as a resource for management in providing guidance in working with employees whose<br />
personal problems have affected their job performance.<br />
(3) Trauma Debriefings. Trauma debriefings are mandatory for any employee involved in an operational<br />
incident such as a shooting, accident, drowning, etc. Debriefings are conducted to minimize psychological<br />
injury to the employee. Debriefings are conducted by a licensed Police Psychologist or Social Worker.<br />
Supervisors of the affected employee must request the debriefings ASAP by calling 800-467-3277 or the PAGE<br />
number noted below.<br />
(4) Confidentiality. This program is authorized by laws which protect the privacy of the individual and<br />
confidentiality of records in accordance with the provisions of Pub. L. 93-282. An employees job security will<br />
not be affected by requests for counseling or referral assistance. Information shared between the employee and<br />
the EAP counselor is considered confidential.