Inspector's Field Manual - Gani

Inspector's Field Manual
1. Knowledge required by the position:
- Knowledge of the Immigration and Nationality Act as it relates to the instructions and requirements of
the numerous forms used for immigration benefits and enforcement actions at ports-of-entry. Thorough
knowledge of operational procedures such as immigrant visa processing, photo specifications and numbers,
number of forms needed, required documentation, etc. This includes in-depth knowledge of general Service
processing procedures (i.e., the mailing of certain applications and/or petitions to service centers, etc.).
- Knowledge of Service and Departmental regulations and procedures associated with fees
(accountability, collections, receipts, registers, etc.).
- Knowledge of INS records, (A-files, etc.), indices, and automated systems, and the records, indices and
automated systems of other Federal, state, and local law enforcement or civil agencies.
- Knowledge of equipment of material resources (i.e., computers, vehicles, office equipment, firearms,
uniforms, etc.) and applicable inventory procedures.
- Knowledge of Performance Analysis System, the Service's workload reporting system.
- Skill in the use of personal computers, including familiarity with the standard keyboard.
- Skill in English grammar usage, spelling, punctuation, and report formats, so as to prepare draft
responses to inquiries, complaints, and reports.
- Skill in verbal and written communications, including excellent telephone protocol and techniques.
- Skills in detecting counterfeit currency, determining negotiability of items presented, and explaining
regulations and/or requirements regarding fees. These skills are used under circumstances involving language
barriers and pressures from people who have been waiting for periods of time.
2. Supervisory controls:
Receives general supervision from a supervisory immigration inspector. Work is checked for overall
accomplishment of objectives, completeness and adherence to governing laws, regulations, and policies.
Completes recurring tasks and responsibilities by performing all necessary actions on own initiative.
3. Guidelines:
Guidelines include the Immigration and Nationality Act, regulations, field manuals, the
Administrative Manual, precedent decisions, the Handbook for Accountability of Funds, operational manuals
for various automated systems (IBIS, NAILS, etc.), and the ADIT processing manual. Incumbent uses own
initiative to secure additional guidance and seeks assistance from supervisor only when necessary.
4. Complexity:
Performs the full range of administrative, technical, and clerical duties in support of the Inspections
Program, using judgment and initiative coupled with knowledge of responsibilities, priorities, and
commitments of the program to decide the applicable alternatives for any given task. Recognizes a wide variety
of documentation necessary for a properly submitted, complete application or petition. Searches records and
automated systems as necessary. Cases can be complex (e.g., multiple aliases). Explains immigration law
provisions, fee requirements, and procedures to applicants, attorneys, foreign officials, and Federal, state, and
local law enforcement personnel.
5. Scope and effect:
Provides technical, administrative and clerical support for the Inspections Program. Ensures that work
is accomplished in a timely and efficient manner in accordance with established guidelines, thus freeing
inspectors to concentrate in officer-level primary and secondary inspection program responsibilities.